Rebecca at Kitty City is always so friendly and I love dropping off / picking up Delilah. Delilah always is taken great care of and we have the best grooming experience! I book out every 3-4 months. The best grooming place!!! Rebecca always communicates any changes or calls for questions. read more

Kitty City Salon - Pet Groomers Near Me

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Kitty City does an amazing job with our cat. We've been seeing them for years. They always do a nice lion cut, perfectly trimmed around the areas where kitty gets mats (he has long, fine fur, so it does happen occasionally, especially under the neck line or around the collar). He always comes home looking fresh and clean, and they always do this without any medication, which we appreciate. With the lion cut close to the skin (never had any nicks or cuts!), he stays looking great for months before his next visit. She books out far in advance so if you need a specific date or time, just be aware that you'll want to book earlier than you think. read more

Kitty City Salon - Pet Groomers Near Me

I've been looking for a cat groomer for the longest time and I'm so glad I found this place. They handled my cat perfectly even though he has some anxiety issues and he looked so cute when I picked him up. Since it's cats only it's a much lower stress environment than other groomers I've tried. They also have a bunch of birds for the cats to watch and mine was obsessed! I swear he didn't want to leave. It's been about 2 weeks post appointment and I still smell his shampoo which is a faint pleasant scent and really impressive since he's usually the lord of stinkiness. They also sent me home with a blanket, toy, and treat for him. The groomer was so sweet and very knowledgeable and caring. I won't take my cat anywhere else from now on. read more

Kitty City Salon - Pet Groomers Near Me

I went here after trying to schedule a cat grooming with PetSmart and getting rejected due to my cat's underlying medical condition. First, I was originally scheduled in August to do the grooming, but after a cancellation, Kitty City was able to text me about an earlier slot and I happily obliged. Since my cat has heart failure, Kitty Cat salon opted to do just a lion's mane shave and no bath. There was some dispute as to how/if the price should be adjusted to account for the changed service, but the Kitty City staff was very kind, understanding and willing to listen to feedback about clarifying charges regarding their variety of services (cannot say the same for PetSmart!) I'd highly recommend this small business, as their small business model is incredibly compassionate, professional. The shave came with a free towel and toy too! read more

Our kitten Coco has very long hair and her coat was terribly matted. We tried to manage it at home unsuccessfully (a 3 people job) until it got out of hand. I was lucky to find Kitty City Salon Lake Zurich's location. Their prices are very reasonable. Rebecca did a wonderful job with a full service, and now Coco is the envy of my other pets. I can't thank them enough, I highly recommend them. read more

Kitty City Salon - Our kitten after her grooming session - Pet Groomers Near Me

I ABSOLUTELY recommend Kitty City Salon! To start off with, they were so great at staying in communication with me about my appointments. They were amazing at reminding me when my cats were scheduled and offered me open spots when available. Super great communication, they answered all questions I had about treatment options and gave advice when I asked for it! On the actual day of service, drop off was super easy. The woman who helped me was very sweet and went through the whole process with me before I left so I had an idea of what their service looked like. Pick up was just as easy! I received two cute photos of my cats sitting in front of a Halloween setup and was informed they were ready to be picked up. Upon arrival, I had everything laid out in front of me in terms of how my cats did, what treatments they received, and the price breakdown - no room for questioning anything! On top of amazing people and service, they included a few Halloween themed toys for my cats including little blankets for them to take home as well. I had no idea they were going to add little things like that, and it honestly made my whole day. I was a tad nervous about leaving them in their hands due to a bad past experience with another place that offered cat services (see my only other cat related review to know where to avoid), but Kitty City Salon did the absolute BEST at reassuring me and helping my cats feel safe. After my cats' last BAD experience, they were acting disoriented and uncomfortable for a few hours. Immediately once my kitties came home today, they were their same old happy selves - this is how I REALLY know Kitty City Salon took care of them. I honestly couldn't have asked for better service. Not to mention, my kitties are the softest and cleanest little fluff balls now! If you need cat grooming, this is hands down the place to go! read more

Kitty City Salon - One of my kitties after her grooming service at Kitty City Salon - Pet Groomers Near Me

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I cannot recommend this place enough!! I happened upon them through a random Google search for cat groomers back in October. My Russian rag doll Vanilla Bean hadn't been cut professionally in almost two years due to the pandemic and he had become matted in places that were hard to remove. They did an absolutely phenomenal job cutting him and they were timely and very communicative. Beans smelled amazing like a fresh bath for months I'm not kidding. They also gave him his own cat blanket that he still uses and a tiny toy to take home! It's no wonder they are booked months in advance because you cannot get a better groomer or service anywhere in the area. 10/10 read more

Kitty City Salon - Pet Groomers Near Me

I just had my girl, Maggie May, in for her "Spa Day". She has beautiful long hair that is very thick. She needs help with her grooming. Kitty City does a fabulous job. Maggie looked and felt great. Once I got her home, she couldn't stop purring. She felt so much better after a bath and good trim. I wouldn't take her anywhere else. She especially loved the little mouse and blanket they gave her. read more

Kitty City Salon - Pet Groomers Near Me

The staff here was super nice and communicated great. They even sent photos of my cat once he was all done being groomed! I definitely recommend anyone with a cat to come here for grooming needs. read more

Kitty City Salon - Pet Groomers Near Me

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This is the best place to get your cat groomed! I've taken my cat to Petco just because it was close and cheap, but the results were NO WHERE near Kitty City. My cat looks, smells and feels amazing after every groom. I can tell my cat even loves how she feels. Great job once again Kitty City! Thank you! read more

Kitty City Salon - Eva relaxing after a nice day at the cat spa - Pet Groomers Near Me

The ambience of this Salon is very unique, so clean, cute and well organized, my cats love it here. Just got Skye home from his grooming session, he is absolutely beautiful, smells so fresh. This is my 3rd cat to be groomed here, 2 rag dolls & 1 persian kitty, each one had individual requirements, they were all well taken care of. I have used other Kitty groomers, no one compares to the very professional, kind, gentle personalized service given here. In my opinion, Kitty City is the best in this profession, Thank You. read more

I just took my shy kitty to this groomer for the first time. She was ready to go ahead of schedule and she smells great. I'm definitely going to bring my other cats here in the future. read more

This is the best place by far to bring your kitty for a nail trim. They are patient and very good with your feline. Inexpensive too. I've been coming to Cathy for years. read more

We have taken our long-haired cat here for grooming twice and are so happy with Kitty City. He is pretty anxious by nature but always does well here and looks and smells fantastic at the end of his appointment. Good COVID protocols, easy booking process, seamless drop off and pick up. read more

First time to bring my medium-haired cat here. As usual, she was stressed inside the car on our way here but when we got her back she was calm and smelled sooo good! Her fur was so soft and she looked so pretty! We will definitely bring her back. Hopefully she will be less stressed and will look forward to grooming dates with Kitty City Salon. read more

I brought my long-haired cat to Cathy today. She was rather heavily matted (my cat, not Cathy). I opted to subject my cat to a lion cut in order to address the matting. I'm very pleased with the outcome. Jury is still out on what my cat thinks, but I have to think she's happier without the mats causing her pain! Cathy advised it would take three hours, and she was done in 2.5. Very reasonable price for the value received. I'll be bringing my other cats here in the future. read more

Cathy is so great. My cat always looks so great. Very friendly and affordable. I'm always recommending Kitty City to anyone who is looking for a cat groomer. The best place in my opinion. read more

The staff is awesome. My cat is very difficult but they are able to get the job done! Always very nice and helpful. read more

Kitty City Salon - Back from the groomers - Pet Groomers Near Me

Kitty city Salon was AMAZING! My long Hair cat got groomed there in the past and I just love it! Hair was so smooth and smells so good!! I definitely recommend! read more

Kitty City Salon - Pet Groomers Near Me

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It's been a week and I still can't stop smelling my cat! He smells amazing! I was hesitant about taking my cat to a groomers for the first time because he tends to get nervous easily, but Kitty City kept me updated and handled Bevi with care. I could tell Bevi enjoyed his first spa day just by how relaxed and happy he felt afterwards. Will definitely be coming back. Thank you!! read more

This was our first time bringing our cat here and we were very impressed. Owner is very pleasant and I liked the atmosphere. She worked on our Persian and did a great job!! She followed up the next day with us to see how we liked the cut, we even got to pick some toys for him. We will definitely be going back. Thank you Kitty City Salon. read more

Kitty City Salon is wonderful. Brought my long haired cat for a bath, nail trim, ear cleaning and a sanitary trim. We were told it would take 3 hours but they were done in two :) she looked lovely and was so soft and smelled like a floral meadow. I was surprised how calm she was on the ride home too. The staff is very friendly and polite, they answered all of my questions and even gave us a toy and a kitty blanket to take home I will definitely bring her back and maybe try out the lions cut. I was not that adventurous the first time around. read more

Kitty City Salon - Back home, so soft and well groomed - Pet Groomers Near Me

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First time coming to Kitty City Salon and my kitty got her lion cut. She came home smelling wonderful. Staff was friendly when I came in with my Dad and sister. When we got home we noticed that her nail was bleeding, so they must have cut the quick too short. Overall, great experience but would have been 5 stars if it wasn't for the nail bleeding. Update: My kitty had another nail that was cut too short and we went to a vet to check it out. She said she will be okay and the bleeding was stopped. Our cat has been squinting probably due to hair in her eye, but she now has infection from rubbing it. I wanted to love this place but my cat seemed traumatized after all the things that happened to her with the nails and her eye bothering her. read more

The BEST cat groomer I have ever had. And I move states often. They smell and look so great after their groom. All the staff is extremely friendly. I am so grateful that I have been so lucky for finding them, and we have been seeing them for two years now! And I know my cats feel safe because they just do cats. Instead of hearing dogs in the background that make my cats more nervous. I can't say enough how much I appreciate them. Unfortunately, I am moving out of state, and will not be able to see, Kitty City Salon. I'm crossing my fingers for someone I find in my new state who is as good as them. Which will be hard. I HIGHLY recommend seeing them for your kitty! Thanks so much Kitty City Salon! read more

Please forgive me for not writing sooner!!! This was the most incredible, absolutely finest kitty grooming experience for our older cat, Corona! (Seriously, that IS her name!!!) From the moment I made the appointment, I felt the people working here were special. Little did I know that they would treat our beloved girl as if she was their own! WOW! Our poor Corona's fur was very matted due to poor grooming habits and her teeth needed a good cleaning. Both these issues were handled with extreme care and the results were fabulous! The price was fair and the entire process left us all with very happy smiles on our face (Corona too), thank you so much!!! read more

I couldn't believe how soft and fluffy my cat's coat was after the appointment. There was matted fur that I thought would have to be shaved off, but their expertise was enough to make my cat's coat look amazing without shaving. Hopefully I won't need to return, but if I do I know I'll be satisfied. read more

Kitty City was amazing! Duke my one year old Himalayan Cat has had some horrible experiences being groomed . I would say it's not his favorite past time. Because of this he has developed many knots close to his skin which were causing him pain . Two months ago I paid for a full lion cut from a mobile spa ( they make you pay ahead 179$) when your kitty is finished being washed they contact via phone to come get I did so and without checking to see if he was completed and I went inside. I took him out of his carrier and he was wet and had long uneven hair with several knots left . I called back to request that he be finished and they said he was clipper aggressive do to my lack of proper care and he know will always associate fear and grooming causing a traumatic response ! They offered for me to pay them again to come back in 4 weeks to finish?! What NO thanks MEOW CHICAGO. Thanks to the wonderful talented ladies at Kitty City Salon Duke is knot free and loving his new Lion Cut ! He has been running , prancing and jumping around like a new Cat!! I'm so thankful ! He looks and smells great and most of all is happy and pain free. This place is great for cats with anxiety as it is small, DUKE WAS THE ONLY KITTY IN THERE. I can't wait until our next visit read more

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The staff here is amazing and very attentive. Max coat was so soft and she looked wonderful. After bringing her home she was a little shy but overall relaxed. There was a problem with her right paw, I called them and their response was above and beyond. They made me feel so good because I was panic about Max's limping. What I was most impressed about was Rebecca's follow up calls to check up on Max and her general concern for my baby. read more

I had never had a cat groomed before so this was a first. The owner is very qualified in the cat world and I was able to watch videos ahead of time so I knew what to expect. The entire experience was wonderful, from the appointment phone call to pick up. My kitty was very afraid to go, but clearly had a very positive experience. His knots are gone - he loves his summer lion cut - and he is prancing around the house with a pep in his step that I have not seen in a long time. He is a very happy kitty! I highly recommend Kitty City Salon and will definitely be a return customer. So glad I found them! read more

I was able to schedule my Kitty very quickly and we requested a lion cut. Hands down, this is the best haircut my Kitty ever got! I love that it's all cats as my Kitty gets uneasy around dogs. I highly highly recommend taking your feline here. Job well done and reasonably priced! I will continue to send her here for all her hair cuts! read more

Everyone in my household loves kitty city, including our kitty! They are a most attentive, accommodating and empathetic staff. I get the sense they really care about my cat and they enjoy what they do. read more

i go to Kitty City Salon to have my long haired persian regularly groomed. he comes away clean, happy and smelling good. i recently got an exotic short hair and she had her first groom today and it went well. they are so kind and gentle with the cats and do a great job always and they can always recommend a good breeder if you need a purebred and connected me with my ESH that was a rehome as well. Highly recommend! read more

Due to extreme allergies we decided to try having our cat shaved. After doing research we decided to use Kitty City and I cannot say enough good things about our experience. Being the first time grooming our cat I had so many questions and they were very patient with me on the phone prior to setting up our appointment. On the day of the appointment they were friendly and professional during drop off and pickup and the cut on our cat was amazing. We were worried about how the cat would feel about his new cut but when he got home he acted like nothing had happened and was his normal loving self. The cut itself has helped tremendously with our allergies at home and I will not hesitate to bring our cat back again in the future. read more

Excellent, Excellent, Excellent....this was my kitties first time going out of the house for grooming and I did not want to leave him but they are so friendly and knowledgeable and he seemed totally relaxed with them. When I got my kitty back he looked excellent and he LOVES his new haircut! read more

My fiancé and I recently inherited a cat when we lost a member of our family. I am allergic and knew if we were going to be able to keep the cat something would need to be done so we decided to get him groomed. A friend highly recommended Cathy at Kitty City so we thought we'd give it a shot. Cathy was great... Our cat is 12 and never been really outside my grandmas house so it was nice to know Cathy would do all she could to keep him comfortable. We didn't want the hair so we opted for an "all over" haircut instead of a "lion cut". It turned out great!! And he smells awesome!! We will definitely bring our new addition back again!!! read more

Kitty City Salon - Mischief after his haircut!!! - Pet Groomers Near Me

This was our first visit to Kitty City after being recommended by a vet's office. My cat gets a lion cut twice a year and it was a very good experience. Garfield came home relaxed, happy and looking very handsome. They mentioned how much he enjoyed having a bath. read more