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Kitty City Salon

4.9 (36 reviews)
Closed 8:00 am - 5:00 pm

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One of my kitties after her grooming service at Kitty City Salon

I ABSOLUTELY recommend Kitty City Salon! To start off with, they were so great at staying in communication with me about my appointments. They were amazing at reminding me when my cats were scheduled and offered me open spots when available. Super great communication, they answered all questions I had about treatment options and gave advice when I asked for it! On the actual day of service, drop off was super easy. The woman who helped me was very sweet and went through the whole process with me before I left so I had an idea of what their service looked like. Pick up was just as easy! I received two cute photos of my cats sitting in front of a Halloween setup and was informed they were ready to be picked up. Upon arrival, I had everything laid out in front of me in terms of how my cats did, what treatments they received, and the price breakdown - no room for questioning anything! On top of amazing people and service, they included a few Halloween themed toys for my cats including little blankets for them to take home as well. I had no idea they were going to add little things like that, and it honestly made my whole day. I was a tad nervous about leaving them in their hands due to a bad past experience with another place that offered cat services (see my only other cat related review to know where to avoid), but Kitty City Salon did the absolute BEST at reassuring me and helping my cats feel safe. After my cats' last BAD experience, they were acting disoriented and uncomfortable for a few hours. Immediately once my kitties came home today, they were their same old happy selves - this is how I REALLY know Kitty City Salon took care of them. I honestly couldn't have asked for better service. Not to mention, my kitties are the softest and cleanest little fluff balls now! If you need cat grooming, this is hands down the place to go!

Our kitten after her grooming session
Gaston A.

Our kitten Coco has very long hair and her coat was terribly matted. We tried to manage it at home unsuccessfully (a 3 people job) until it got out of hand. I was lucky to find Kitty City Salon Lake Zurich's location. Their prices are very reasonable. Rebecca did a wonderful job with a full service, and now Coco is the envy of my other pets. I can't thank them enough, I highly recommend them.

I just had my girl, Maggie May, in for her "Spa Day". She has beautiful long hair that is very thick. She needs help with her grooming. Kitty City does a fabulous job. Maggie looked and felt great. Once I got her home, she couldn't stop purring. She felt so much better after a bath and good trim. I wouldn't take her anywhere else. She especially loved the little mouse and blanket they gave her.

Kelly G.

I cannot recommend this place enough!! I happened upon them through a random Google search for cat groomers back in October. My Russian rag doll Vanilla Bean hadn't been cut professionally in almost two years due to the pandemic and he had become matted in places that were hard to remove. They did an absolutely phenomenal job cutting him and they were timely and very communicative. Beans smelled amazing like a fresh bath for months I'm not kidding. They also gave him his own cat blanket that he still uses and a tiny toy to take home! It's no wonder they are booked months in advance because you cannot get a better groomer or service anywhere in the area. 10/10

Mandi P.

The staff here was super nice and communicated great. They even sent photos of my cat once he was all done being groomed! I definitely recommend anyone with a cat to come here for grooming needs.

Eva relaxing after a nice day at the cat spa
Kristen D.

This is the best place to get your cat groomed! I've taken my cat to Petco just because it was close and cheap, but the results were NO WHERE near Kitty City. My cat looks, smells and feels amazing after every groom. I can tell my cat even loves how she feels. Great job once again Kitty City! Thank you!

Back from the groomers

The staff is awesome. My cat is very difficult but they are able to get the job done! Always very nice and helpful.

Kitty city Salon was AMAZING! My long Hair cat got groomed there in the past and I just love it! Hair was so smooth and smells so good!! I definitely recommend!

Back home, so soft and well groomed

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Review Highlights - Kitty City Salon

We didn't want the hair so we opted for an "all over" haircut instead of a "lion cut".

Mentioned in 6 reviews

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Dirty Dog Grooming

Dirty Dog Grooming

(56 reviews)

Located in a strip mall in a high traffic area with ample parking. The front employees were…read morestanding around chatting, which normally wouldn't bother me except I'd called to ask questions prior to the visit and no one bothered to answered the phone. The smell upon entering was not wet dog but more like sewage, very unpleasant, as I moved towards the wash stations the smell faded The wash station was dirty, hair still in the tub from the previous user Very watery shampoo (no labels to know what you're actually using) I suppose they dilute it so it lathers more quickly, but if I returned I'd bring my own. Water pressure is great, but water temperature never really got warm. The towels are quite raggedy & not absorbent. The blow dry was miserable between all the fur on the unswept floor blowing around, & not having a place to put my pet while drying. $24/per hour is increased from the $20 I was told by another customer but again I tried to call to inquire on pricing & products and got no answer.

My first time at Dirty Dog today with my yellow lab, Daisy…read more We did the self-wash which was $20. They give you a little shower with hose, a blow dryer, shampoo, conditioner, brushes, a towel, and a few treats. For $20 this was perfect. I wish I had taken some pictures, because it was the perfect setup! I walked in without an appointment and got right in. I was in and out in less than 15 minutes. The girls working at DD were friendly and helpful. I'll be back. Highly recommended!

Andrea's Pet Spaw - Oakley

Andrea's Pet Spaw

(56 reviews)

I have been going to Andrea for over 15 years, and am on my 3rd dog with her. I am well past my…read moretime for leaving the review that Andrea deserves. Andrea is a phenomenal groomer who will not only groom your dog as asked, but treats your dog as if they were her own. Many times she has caught health issues that my vet couldn't find. There is never any judgment, just honest communication so you can address things if necessary. Down to the tiny bumps and lumps that most dog owners miss. If you have never groomed your dog yourself, you will never truly be able to understand the dedication, awareness and communication that is required to do this job. As someone who has attempted to groom my own dogs, the respect for Andrea is immense. If you love your dogs and consider them members of your family, Andrea is the groomer for you. There is personally not a single negative thing I could say about her (coming from a service based small business owner). Just book your appointment and you will see why she is the best in the area!

I've taken my dog to several groomers over the years, these guys are simply the best. She's a large…read moreall white shep/husky mix and she comes out snow blind white, smelling great and FULLY deshedded. The price is absolutely worth the quality. A while ago they had a malfunction with a dryer and it sprayed some graphite in her undercoat, wasn't visible till a couple days later and they rewashed free of charge with no hesitation. 10/10 all around.

Baxter & Beasley

Baxter & Beasley

(65 reviews)

I would not recommend the training services here. I brought my dog in for a week long board and…read moretrain (she was a foster fail, and I wanted her to learn basic obedience). For some context, my dog was found in a forest preserve as a young dog and so she had very little socialization with humans. She was awkward around my friends and family but would quickly warm up and play with them. When I went to pick her up at the end of the week, I did the hour-long session with Mike, and the whole time I noticed she was cowering every time he would raise his hand or go near her. This was not the goofy, happy dog I brought it. When I brought her home, I didn't notice anything unusual, and I had some friends come over about a week later. My dog, who had met all these people multiple times, was growling and visibly stressed to the point that she nipped my best friend, thankfully no skin was broke but we were both shocked. Prior to this incident, she had never nipped anyone or even gotten mouthy during playtime. When I called Jen about this incident, she brushed it off as my dog "testing boundaries". I received no support or advice on how to handle this situation. Since then, she has become more untrusting of humans (other than me) to the point where I can't have people come over because of her fear reactivity. I'm now working with a behaviorist to work on these issues and get her to a place of being more comfortable around people. I always look back and think that if I hadn't sent her there, she would be a very different dog now. **I'd like to note that I've since taken her to a daycare/boarding facility that she absolutely loves, and everyone there loves her. I'd taken her there once prior to this board and train, and it is now my go to place for her whenever I'm out of town. They were shocked when I told them about her reactivity, as they've never seen her express those behaviors and she's extremely well taken care of.

My dog sustained a head wound while in their custody for 4 days (picture below). Then they denied…read moreit ever happening and belittled my wife on the phone. I understand these are big dogs that can play aggressively so things happen but just be straightforward with us. I need to tell the vet when it happened.

Kitty City Salon - groomer - Updated May 2026

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