So Eugene fixed my dryer with a used part. he was prompt and was able tot take care of the issue…read more... however since he was using a used part I asked him what is the guarantee that this would not stop working. He gave us a 30 day warranty and stated if this stopped working he would order a new part and fix it free of charge. The dryer worked for exactly a week and then stopped working. I reached out and he informed he will contact after ordering the part He did text that he has the part but has not answered any of my texts or given me a time. I hope he will respond soon ....... still waiting so far .. Update ... he was busy and just called . Will be back to repair my dryer

Our dryer was built in 1982, so when it stopped heating we thought it might be time to run out to…read morethe appliance store and buy a new one. Truth: they don't make 'em like they used to. We called Eugene and within 2 hours he showed up, replaced the fuse and confirmed that our reliable 1982 dryer is better than the new ones coming out of the big box stores. I'm glad that someone as knowledgeable as Eugene is in this business.

Super friendly and knowledgeable. Got there at the time he said and got the job done really fast…read more Will be keeping him on speed dial

After making the mistake of contacting another company for a washing machine repair, I left a…read moremessage on RI App website. Frank called, came to my house the same day and had my machine running without the part I supposedly needed, said the other "repairman". But Frank determined more extensive repairs were required..and expensive. My machine is 16 years old. He found me a used machine which is working great. He is honest, knowledgeable, polite and follows through on promises..rare qualities in today's world. if I ever have need of any other appliance repairs, he is the only person I will call. I can't say enough good things about the service I received and how happy I am that I called this business.

I had an excellent experience purchasing a refrigerator at the Pawtucket location with Julie as the…read moresalesperson. Have a problem with the door, tech came out but needed a part, the manufacturer does not make that individual part so they are doing an exchange. A store has 3 of these in a store and two of them have the same problem in the same spot so I chose to get a different model, different brand. They matched the price on the first one, and also the replacement. Both the sales and exchange process have been very easy and hassle free. I bought from them for this very reason, otherwise, I would have had to be going through the hassle of dealing directly with the manufacturer which can be extremely frustrating. I highly recommend Wickford Appliance

I went in to Wickford Appliance to buy an advertised dryer on 10/3/25. Surprise! They were all sold…read moreout and didn't offer another dryer in its place. I had to pay 500.00 more! When I finally received the dryer a month later, it was damaged and had to go back for parts. Over two months later, I am still waiting on the repairs and I don't have the dryer that I paid for over two months ago. This is so completely unacceptable! I have probably called over 10 times over the course of two months not one person has ever called me back and they do not have a date that the part will be in.... I am going to corporate tomorrow. This is beyond bad customer service. I feel like they stole my money and I have no date of any dryer being delivered. ****And I only received a response after this review went public. Why wasn't good basic customer service provided by this company? Why did I have to go to this length to get anyone to respond to me? ***

We have replaced several appliances with Bellingham Electric. We're always pleased with the choices…read moreof appliances and the advice given by the sales people. We have replaced our dishwasher, washer and dryer and microwave within the last year or so and each time the installation has been done very quickly and professionally. In a home that's 37 years old it's not surprising to need new appliances. It's good to have a reliable source nearby.

Bought an LG washer dryer wash tower from Bellingham electric. They helped me pick out the perfect…read morewasher for me and the delivery guys were absolutely incredible. I was sure it would not fit or that they would end up scratching something, but they were so meticulous in pulling out the one that was there and putting in the brand new one with no scrapes rubs, scratchEd. The guys were beyond polite and courteous, and everyone was so helpful. Not to mention that their prices beat everybody else out.

This company is top shelf! Braedon is professional, responsive and knowledgable on all things…read morerelated to appliances. Quick response and great follow up. I won't hesitate to use his services again when needed.

I called Braeden on a Friday and set up an appointment for him to come the following Monday, which…read morehe did. He diagnosed the problem and charged me for his visit. I asked him to text me a repair quote that evening so I could share it with my spouse. That quote never came. I texted him on Tuesday and got no reply. I called on Wednesday but it's a "virtual phone assistant" and there's no way to talk to a real person. I texted again that same Wednesday and still did not get a response. Eventually I called a different company to come do the repair.

The man I spoke to on the phone to get advice about a not overly expensive but good washer and…read moredryer couldn't have been more generous with his time and information. He recommended an LG washer dryer.

Excellent shop to make an appliance purchase. They have been in business for many, many years and…read morethe customer service is outstanding. The owner, Joel, was knowledgeable and extremely helpful in making my decision quite easily. Fast delivery service. I couldn't be more pleased with stopping by this unique storefront.

I used this company more than once and was happy not this time.I got ripped off.Did not fix the…read moreproblem at all and I called more than once and never returned my call it's obvious why.Don't use this company,NOT GOOD.Another company fixed it. BEWARE OF INSTANT APPLIANCE REPAIR. 401-213 9633 DO NOT CALL THEM..........

Very disappointed as I have done business with this company in the past and been very satisfied. (…read moreWasher and dryer) I requested a service call as my dishwasher was leaking. They never called back even though I stated that I was a repeat customer. I called again. The person with whom I spoke said that he would need to check with his manager because they would need to know where the leak was coming from before they committed to a service call. Honestly, how would I know that ? All I knew was that it was coming from the left bottom corner of the dishwasher. He promised to call me back the next day. That call never came. In my opinion, not a good way to do business. They were always so nice before. This sort of treatment angers me. I did, however, have my leak fixed today by a very nice man who I will be sure to call again as he was responsive and polite , not dismissive as was Instant Appliance. Kristen Williams Lincoln, RI

I was suppose to get a delivery yesterday of a refrigerator I'm assuming there was some…read moremiscommunications of my refrigerated being removed first and then bring it in the new one or should I say the replacement the delivery guy was rude he told me he doesn't have time I let him know that we were making a call to his boss can he pleas wait he told me his boss doesn't run him and he has s*** to do very unprofessional not kind that all customer service skills thumbs down once I called the store to let them how his employer was acting and that he told me he has something to do his boss then tells me while he has a wife he has to pick up his kids when that has nothing to do with me this is a job and you keep your personal life to yourself you don't bring it at work the delivery guy was super rude and very nasty I told them that they will be getting a review and this one isn't a good one and I don't recommend them their poor customer service skills I don't care if you use appliance place customer service is everything and so is a review and this is no stars for me Hope The VD was taking care of .

Moved into a rental property and whadda ya know, the fridge shits the bed on Saturday afternoon…read more Landlord says she'll order a "new" (refurbished) one but closed until Monday morning. After we throw out $100 worth of spoiled groceries and are living out of a cooler all weekend, 2 huge black dudes in street clothes and a giant Bucky's truck pull up in my driveway within the quoted timeframe. One of the guys is talking VERY loudly on his phone about the groin surgery he's having on Wednesday. Thanks, but no one wants to hear about your VD. Less talky, more move fridgy! Once they finally get to work, the old broken fridge is dismantled and brought out and the refurbished fridge is brought in, about 25 minutes total. The "new" fridge is functional but doesn't close all the way and doesn't have a tight seal around the door. But at least we can make it work. Aside from hearing all about that dudes crotch surgery, I'd recommend Bucky's from the little dealing I had with them.

Christan arrived earlier than I expected and was extremely polite and determined the issue quickly…read more He gave me the cost and was able to repair. He showed me that my oven now worked and told me to call if there are any issues. Very happy that I can cook dinner now.

on the one hand i put in my order and then it took a month for them to tell me that the model i…read moreordered wasnt even on the market anymore (it was replaced with a near identical model but meanwhile my laundry was piling up and i was like "??????? did i just get robbed lol"). on the other hand, once they actually managed to obtain the washer/dryer i ordered, the guys who installed them and hauled the old ones away did a top notch job even though my dryer and washer are in a weird, tiny location upstairs. i would probably order through these guys again provided the u.s. government stops making imports impossible/unbelievably annoying and expensive

I prefer to shop local - had a very positive experience here some years ago. Very different…read morebusiness now - promises not kept, excuses abound. Very unpleasant. Edit to update: I called the owner, as requested - left a message which was never returned. Admittedly I only called once, and left hours I was working that one day - but this does not seem a puzzle which could not have been put together. However, to my amusement - I did start to receive unsolicited text messages announcing upcoming sales!!

Just completed the purchase and installation of all four of my kitchen appliances through JA…read more.Pricing was right compared to other stores . On the date of installation , they arrived on time and completed the process within an hour . I compare that to my last appliance purchase through one of the big box stores and it was like night and day .In addition ,they completed all of the paperwork for all of the rebates I would highly recommend them