I was in the middle of remolding of my guest bath and I could not find anything interesting when it came to picking up vanity, majority of the stores carry the same type of vanities and prices are very high. This store was recommended to me by my friend and BINGO! The guy had so many different chooses, like nowhere else and prices were great! The owner of the store is a GREAT GUY, he helped me to pick the vanity, sink, faucet and toilet and I also got the kitchen faucet. I placed the order and in 3 days my order arrived, I got the phone call that it's ready for pickup
The few points which I would like to bring up:
* I was driving to the store after work and got in traffic, the store had to close at 7pm, I called the owner and asked him to wait for me, he said that he will wait as long as it takes. My husband and I got the store at 8:15, by the time we check everything and loaded the items to the car, it took another hour. The owner was very nice, he did not rush us!
* When plumber came to install the kitchen faucet, we realized that there is not enough space for kitchen faucet handle to open, it hits the wall and I was told by my plumber that there is no way it can be installed. Next morning, I came to the store with the faucet and was not sure if I would be able to return it or not. The owner of the store told me that handle can be moved and I got not a very knowledgeable plumber . He actually took a time to disassemble the faucet himself and move the handle, so, it would be able to open to the opposite site of the wall. He did not charge me anything. Plus I needed to return soap dispenser, I thought that I would give him it back for free as long as he helped me with the faucet but he GAVE me money back also! I was AMAZED. It's not like I came to Home Depot, in the small stores you always have issues when it comes to returns and exchanges.
I am not sure what people are talking about here, sounds like we are talking about diff people here BUT HE ROCKS!!!!!!!
Thank you again for all your help! read more