I used them Nov 2024 and they stole from me. I have emailed several times wanting my little duck…read moreback since it was given to me by an elderly now deceased person and they deny, deny, deny. I don't have people over. It is just me. I still miss it so much as it was so very precious to me. Too, they put the commode lids up, left them up and it was very dirty behind the lids. The bath tub was left unclean. But by golly the floors were clean and my little duck was gone. She brought me to my sink window and pointed out she had rearranged it but I didn't notice the little duck was gone. Another thing I didn't like was they opened my front door and left it open when I have a cat that could have gotten out. For the amount of $$ they charged I feel totally ripped off.

They were great. Great value, professional & on time. Here within three hours. We had a…read morerefrigerator cleaned after retrieving it from storage. We'll be using them again.

I was referred by a friend and I am so happy I found them! First off Sam was so professional and…read moreinformative. I didn't feel slighted to spend more money. I told him I needed 2 apartments cleaned within the same day and he made it happen. The cleaner came with EVERYTHING she needed! She was thorough and timely. I will def use them in the future!

I used this cleaning service in the past to clean my apartment more thoroughly than I can on my…read moreown. Outside of the quality of the cleaning, what I can appreciate most about the service was the responsiveness to inquiries. I since tried another service (had a coupon), but I can say that I will stick with HomeMaid Cleaners for the foreseeable future.

Awesome service. . Entire house was cleaned very thoroughly floor to ceiling. Quick and responsive…read more Will for sure recommend to others

Zach and Geilyn were absolutely AMAZING!! They communicated everything in advance and were very…read moreresponsive to my questions. They were punctual, professional, and cleaned my house to perfection. I appreciate the level of care and attentiveness they put into doing their work. They did an outstanding job and were very reasonably priced!

Our PM hires Elite so I can't speak to fiscal value... but I can tell you, Michelle n her team are…read moretruly amazing!!! Friendly, thorough, and accommodating!!!

I should have taken the other reviews seriously about being a no show. I have a family of 7 and…read moretoday was the only day I could have someone clean (a surprise for my wife) because everyone would be gone. They were suppose to come by 3 and she sent me a message and said they wouldn't make it until 6. 6 is way to late. I'm sooo upset cause I has this planned and now it's all ruined. I will never use them or recommend them to anybody!

Thorough and detailed cleaning! Definitely recommend, move out service for apartment was left…read moreextremely clean, felt brand new when it was all completed! Very satisfied with the results!

The quality of the cleaning is bad! The mirrors wasn't well cleaned. The floor had many small…read morepieces that required vacuum. It could have been way better cleaning service.

05/06/2026 - We were customers of this cleaning service for several years, and while the actual…read morecleaning quality was generally good, the professionalism and communication steadily declined over time. We dealt with repeated late arrivals, last-minute scheduling changes, and multiple ignored requests regarding our dogs being locked outside in the Texas heat despite specifically asking that this not happen. On one occasion, an unfamiliar cleaner was sent who did poor-quality work. We tried to be patient and understanding because we know life and schedules can be hectic. Recently, we postponed a cleaning due to expected rain and muddy conditions, gave advance notice, and still fully accepted the accumulation charge without complaint. However, shortly afterward, our own cleaning was rescheduled last minute on their end. When I politely requested to speak directly with the owner about the ongoing issues after years of being loyal customers, I was repeatedly redirected through assistants instead of being treated with the professionalism and respect you would expect from a business relationship of several years. The final response we received focused more on defending staff and confirming payment expectations than addressing the actual concerns being raised. At that point, it became clear that accountability and customer communication were no longer priorities. Unfortunately, we can no longer recommend this company based on the overall customer service experience.

Having a cleaning service has always been a dream of mine, but I've always thought it would be…read moreoutrageously expensive or unreliable. And while I'm able to keep up with some of the daily cleaning (decluttering, dishes, and quick vacuum here and there), my partner and I both often work more than 40 hours a week, which just doesn't leave a ton of time to do any of the deep cleaning. The last thing I want do do while I'm already experience the dreaded Sunday blues of meal prepping and laundry is clean the shower and the baseboards. I called a few other cleaning services and it was exactly as I thought. It ranged from professional, but texting me every 3 hours to see if I've made up my mind and quoting me a price based of my own assessment of how clean/dirty I think my house is, to someone who's prices were extremely cheap and appeared eager to come clean my house, but then ghosting me. I read the reviews of Elevate (see, reviews do work!) and decided to give this company a shot. Immediately, I liked how they offered to come by the house to assess. That might not be everyone's cup of tea since it takes longer for a price quote, but I didn't want there to be any confusion on anyone's part of what was expected. Again, this was my first time using a cleaning service and I also wanted to know exactly what I would be getting. I decided after speaking with Mara, to go with a monthly deep cleaning service. A price was given and a time slot was chosen. When I tell you I was excited for my first cleaning experience, I am not lying. But I still had my doubts on the day of. My partner told me they were done in under 3 hours and then quickly left. With two cleaners in a 4 bed/2 bath house, I figured it would take at least 5 hours for a first time deep cleaning session. I came home, half expecting that I got duped and the cleaning wouldn't be up to my standards. I am so glad that I was wrong. It's been 4 days since the cleaning and I'm still in awe at different spots that are now cleaned. They did a fantastic job! Baseboards, showers, mirrors, wiped (like seriously wiped) the bookshelves and the DVD area. They even cleaned our coffee pot! Like what? Anyway, I could go on, but just know that I'm in love with this company and they will continue to have our business. I hope that this level of deep cleaning is consistent and I suspect that it will be. Can't wait to write an updated review in a few months! Can't recommend Elevate enough!

They have no respect for other people's property, lazy, don't know how to park a trailer for trash…read morehaul off, pretend they can't speak english.

I have been using B&B Maids for a few months. This month they scratched my stainless steel cooktop…read more I'm not talking about a small scratch, but multiple scratches over the whole cooktop. I notified them of the issue as soon as I noticed it - when I cooked dinner the day after the cleaning. They responded by advising, "We have addressed the issue with the cleaning crew, and we are working with them along with the rest of our members for this not to happen again." Yet, because I noticed this 6 hours after the 24-hour window to report issues, they could do nothing to help me.

I called on a Saturday to have someone come out sometime that weekend. David was very accommodating…read moreand had Kristy call me ASAP to schedule a time. She agreed to come out the next morning and did a wonderful job. I'll definitely be using their services again. Prices are also very reasonable.

I've been using NV cleaning for about a year now, and I am very satisfied with their work! Shalanda…read moreis very personable and professional. She does a great job at maintaining my place clean and tidy. It's hard to keep the house clean when you are working full time and have a toddler to take care of. My husband and I really appreciate the help...:)