It is in a beautiful location. The scenery stunning to say the least. The signage very poor…read moreespecially for someone who has never been there before - a weary traveller from Ayrshire. The entrance very confusing. The restaurant was lovely but some staff more attentive than others. We asked for the bill twice before having to go up ourselves. The portion size was out of proportion e.g. my husband had loads of hummus left because he only received a few crackers. The leisure facilities had no staff there - you were left to your own devices to find out how everything worked. The lockers were complicated - again signage very poor. Nothing flowed properly. Quite disappointing really. We got this as a gift - not sure if I'd go out of my way to return.

I had a lovely one night stay over the weekend that was a birthday gift for my partner. We had the…read moredeluxe bed and breakfast stay with dinner included in the cost (worth £150). Service upon arrival was fantastic and and were quickly checked in and given directions to our room (thank goodness!) The room was spacious and had its own sauna which was super cool. Each room had a balcony and the shower/sinks had an interesting layout without a door, but somehow fitted well with the design of the room. It was quite rustic in terms of design and I've rated one less star because the room was dusty (I pulled up the blind and heaps of dust fell on me) and the walls appear to be paper thin (10pm and I could hear conversations through the wall and children carrying on in the hallway). The views from the room look directly over the lake and mountains in the background which was utterly breathtaking. So onto food. We were seated by the window with great views of the lake again. Service was prompt and friendly which was lovely. For starters: bread with oil and balsamic, and scallops with black pudding. Both pretty good and the scallops were cooked well. Mains: beef burger and the rib eye cooked rare. Again, both good, not amazing though. Dessert was the peanut butter parfait which was clumsily plated but tasted good. Overall it was... good. There was really nothing that stood out or wowed me though. Breakfast the following day was good, we had the classic Scottish breakfast which was hot and tasted good, but again nothing remarkable. Overall a lovely stay due to the views of the lake. It was generally peaceful and relaxing and a really great gift idea.

I have known the Pond for some years, and it's had many owners, some of them large groups. It's now…read moreindependently owned, and marketed through Best Western. I stayed there last night. Rooms look to have been recently modernised and are clean and orderly with flat screen TV's. Staff are efficient and helpful. I entertained two local friends for dinner, - they hadn't been in for a while and were really very pleasantly surprised by the quality of the dinner we had. In particular, the Rump of Lamb was well executed. A nice Australian Shiraz helped it down. A good nights sleep but it would probably be better to ask for a room on the opposite side to the main road. Breakfast was a bit disappointing - as is usully the case with hot buffets, you get some items hot and some cold ! The scrambled egg was a gelatinous mass. If you wanted a fried one you had to wait. Coffee was also pretty lousy to my taste, and those pats of butter wrapped in a 'parcel', surely it wouldn't cost extra to have the 'pull off top' type . I have given four stars, but probably 3 and a half is nearer the mark because of the poor breakfast.

Very good hotel to stay at in a good place with quite a bit of scenario has a great atmosphere all…read morearound with the staff being dead friendly and greeting like Calum and kerry, Good food all around and clean rooms.

I had never even heard of Gleneagles until our friends mentioned they lived just five minutes…read moreaway--who knew this hidden gem was right under our noses! Walking in, I was instantly in awe of the beautiful golf course and the lineup of Bentleys and Rolls Royces casually parked out front. Talk about arriving in style! And the cherry on top? A friendly Scottish staff in full kilt attire, greeting everyone at the entrance--I felt like I'd stepped into a movie. We wandered around the hotel, soaking it all in, and couldn't resist staying for dinner. Such a fun and fancy experience!

First class hotel, way too expensive. I felt out of touch staying here. I was surrounded by…read moreextremely rich people and outrageous prices. For 30 minutes of Archery, I had to pay 500 dollars! Buying a bow, arrows, and target is less expensive than that!!! I made my money's worth, as I made the record for the week, but still, $500 is way too much. Besides that, beautiful rooms, scenery, and food. My favorite part was the breakfast buffet. I had the best smoked salmon I've ever had. I would recommend you only come if you're willing to blow a few thousand dollars.

Got here at 1350 and was checked in within 5 minutes. 2nd floor room. The room is clean and…read morespacious and the hotel location is on the outskirts of the town area. There are grocery stores less than .5 miles from here. They have an on-site restaurant that serves all 3 meals. There is a heater in the room but no air conditioning. They do have an auscultating fan. This is the start of our West Highland Way trip.

The Premier Inn is located little bit outside of the town centre of Milngavie with Beefeater Pub…read morebeneath, another pub is only a minute away. Hotel personnel is friendly and helpful, our car could be stored on the parking place of the hotel for free (donation if possible) during our hike on the West Highland Way. The Breakfast was very good, the service was also fine.

We were in the area and stopped off for lunch. The service is impeccable and so friendly which is…read more the main reason for the score. We have a 6 week old baby and it's so nice when staff are understanding of the difficulties faced at times with a newborn. The staff seated us next the fire so that we were warm and away from drafts. The food is wholesome but doesn't really rock the tastebuds. My starter of breaded Brie was done well and Hubby's lentil soup was piping hot (a must for soup!). Both were palatable and enjoyable. I opted for lasagne which was served with salad and chips. It almost reminded me of a school lunch in that it was comforting. Hubby's burger was well seasoned and quite tasty! Dessert was homemade profiteroles in chocolate sauce. It was tasty but didn't rock the tastebuds. It's a little out the way from Glasgow as it's just outside of Kilwinning. However there's a good sized car park and the staff are simply lovely. Great value for money in that we both had 3 courses and a few non alcoholic drinks for the grand total of £25. All in all we were happy with the meal and the staff made it even better.

Excellent food at a very reasonable price. Good service and pick the conservatory when dinning as…read moreit over looks the river, peaceful and relaxing outlook.

Nice setting, property is a total warren of corridors- prob not great for older people or…read morewheelchair users- above average rooms (nice shower), atrocious service in restaurant but good was ok. We got a good deal on the room. I wouldn't rush back even at that price.

I tried this place. Steam room. Jacuzzi. Sauna pool. Gym. WOW WOW…read more it blew me away what a change they have made to this place. Please go and see. I fell in love with it. On my list for joining

Afternoon Tea Experience…read more Came here to have a nice Afternoon Tea. We did stay just half an hour away for a couple of days and the Afternoon Tea looked excellent when we checked online. Made a reservation (a must) a few days before. Our Bulldog was welcome here as well which was great! There are several parking lots on the grounds, so we took one a bit further away from the building to enjoy a bit of a walk on the grounds before heading in. The Afternoon Tea is served in The Lobby Bar. Which might not sound exciting, but actually has a very comfy and classy setting. Some tables (which were taken already) with wonderful views. Got our table and got the Afternoon Tea explained. Then ordered some pots of tea - there's more complimentary tea in case one or two aren't enough. You even can switch to other flavours. Dilma tea is served here and has some excellent flavours. "Italian Almond", "Blueberry/Pomegranate" and "Rose, Marzipan & Mint" were all great. First served was Leak & Potatoe Soup, Haggis Bonbons, Vol-au-Vent, Quiche and various Finger Sandwiches (Scottish Smoked Salmon with Dill Butter | Roast Chicken & Cranberry | Cream Cheese & Cucumber | Brioche with Egg Mayo & Cress). All fantastic items. Nothing store-bought, really tasted housemade and homemade. Then Strawberry Pavlova, Chocolat Religieuse, Victoria Cake and Lemon Poppy Seed Cake. Third and last then the Scones with clotted cream and jam were served. This really is an experience and you won't go home hungry. Don't plan on any big meals later on....or before arriving. The quality is really high, it really rises above any other Afternoon Teas we've had in various places. Even a big name in London wasn't as good as this one. But not just taste-wise it was excellent, but also the presentation. All pieces of art. As great in taste as they look. Amazing. Service was nice and friendly and working hard. Just at the start there was a bit of confusion. First the tea didn't arrive. And when it did, there weren't any cups yet on the table until we've called. But that was a very minor issue that didn't bother our great experience here. And really: at 50$ pp it is fair priced. You get a lot of wonderful dishes and items here. You can also upgrade to an Afternoon Tea with Champagne or Sparkling Wine if you'd like to. Surely the best Afternoon Tea we've had so far. Highly recommended. The Cameron House itself is a beauty and the location stunning.

Sadly, my daughter and I checked in here tonight on Christmas. We travelled all the way from…read moreCalifornia and were so excited to arrive. The valet man was lovely. But checking in at the front desk, we encountered a woman too busy to give us much information about the hotel or whether we needed reservations for any of the restaurants or activities. She rushed us through checkin and told us to read about it on the tv from our room. When we found our room, there was a lovely welcome platter of chocolate on the table that I had pre-ordered to surprise my daughter for Christmas. But next to it was a half-empty small bottle of milk. And in the fridge was a half drunk bottle of water. Then we tried to pull up the dining options on the tv as the woman told us to do. We scanned the QR code which took us to options. We clicked on room service and tried to access the menus, but we received error messages after trying multiple times. We dialed the extension "2414" it gave us to call room service. That line was dead. Again, we tried multiple times to no avail. We then called the front desk and asked if we could have unopened bottles of water and milk and if someone could take away the half-drunk bottles. We had to call twice to remind them since nobody came after the first call. The front desk then connected us to room service and the guy said he could try to walk us through the menu over the phone. I asked if we could have a physical menu to look at. He said he'd send one when he had time as he was working on five orders ahead of us. I told him we just wanted to know what was on the menu so we could decide if we were going to go to the pub, try the traditional Christmas dinner or room service. He said it might be awhile. I expressed my unhappiness about not being able to get information about our dining options and he was rude but said he'd send a menu when he could. The woman who brought us water and milk for the chocolates was friendly and tried to get the menu on the tv to work, but it didn't work for her either and she said the number they listed was wrong and suggested we try another number "2411" I think. By then my daughter was upset with me because I was becoming frustrated by feeling like the hotel staff was too busy on Christmas to provide information or service to us. With that, my daughter went to the pub alone to find food and I'm going to sleep. Christmas night is ruined after us being so excited to finally get here. It's too bad they don't have working QR codes or enough staff to help their paying guests. Seems like other people come just for dinner and maybe they are getting good service but as a paying hotel guest, this was perhaps the worst checkin experience I've ever had. Probably what we should've expected for traveling at a busy time of year like Christmas.

Lovely welcoming atmosphere toby was there to greet us and was very informative about things to do…read morein helensburgh. Room was absolutely lovely home from home feeling. Best night sleep I've had in years. Would highly recommend 5*

From the owner: No.20 is Boutique Bed and Breakfast set in a Victorian Townhouse on the shores of the Firth of…read moreClyde. Sea views, log fires and a little luxury will leave you feeling relaxed and pampered. Tea/ coffee and scones on arrival and a tasty breakfast made with local Scottish produce. We have 3 luxurious bedrooms, each designed with the guest in mind.

Went on Saturday night. Place was buzzing. They had a wedding reception, bar and restaurant was…read morefull, luckily we had a 8:30 reservation. My cousin and family live very close to here and were able to walk, which is very handy when you want to have some wine. Our group decided on the soup special, roasted tomato with basil, Scottish scallops and ham hough pea & mint arancini. Followed by mains, macaroni & cheese (no not for a child) chicken & wild mushroom ballontine, braised beef featherblade and a rib eye with peppercorn sauce. We were all very happy with our selections. Out waitress was phenomenal, as was the rest of the staff. The restaurant was extremely busy yet they just worked as a team & got the meals out in timely and well coordinated manner. We were very happy to sit after dinner with coffee's as the boys had some melt in your mouth ice cream. Definitely check them out!

This is a nice hotel set within lovely grounds. The hotel offers both single and double rooms. They…read moredo really nice bar meals here and the service is quick and food good. They also hold various dances, events and weddings. The room in which they hold weddings etc has a twinkly ceiling adding to the atmosphere it has it's own bar and toilets also located within the room. They have a comfortable lounge again with its own bar so plenty of bars to get yourself a drink if it is busy. The toilets are clean and the staff friendly you get a personal service here.

Fan bar. Great banter. Staff awesome. All latest sports plus monthly live actaread more