First, info on the tavern. It is a very charming, extremely cozy space at the base of Sterling…read moreCastle. The tavern has both indoor and outdoor seating. Good pub food, and a nice selection of beers on tap and lots of choices of alcohol. Second, the people. Upon leaving Stirling Castle, we had a fender bender on the road, near the pub. While waiting for the tow truck, which took hours, we went over to the pub to sit. When it was clear we were going to be stuck for awhile and were not getting to our destination of Inverness that evening, the women of The Portcullis sprang into action. Emma had already delivered food to us while we were sitting near the car. Then, Abbey, Hana and Kate took turns making phone calls to try to find us lodging for the night (as every place in the area from Stirling to Perth seems sold out at that late point in the evening.) Ultimately, our "Angels of The Portcullis" found us a place to stay. We will always be grateful to these amazing ladies!!! If you get a chance, stop by for a pint (and some fish & chips). Very highly recommended!!!

This place is a quaint little restaurant at the bottom of the ravine. The day was gorgeous…read more We chose to sit outside and share a glass of wine or two! It's located outside the Stirling Castle. Seating inside is limited. However, plenty of room outside. You have to go inside to order. I don't recall seeing any waitstaff outside. Food was not that good. I've had much better at various locations throughout Scotland. Easy come and go pub. Location is awesome. Service is just ok. September 2023

This was our 4th stay at the Stirling Highland over the last 9 years, and sadly it will be the…read morelast. Check In: Arrived early and waited in the lobby. Not sure if room was ready before 4:00, as no one let us know. Had to ask for a second key, when there were obviously two of us. Headed back to the desk for assistance with radiator; however, no one could explain how it worked. The Room: Nothing has been updated. Had to crawl behind a chair to plug in the phone, when they could have just replaced the wall lamps with ones with USB ports. Things also haven't been maintained (huge crack in bathroom floor tile, mold on ceiling molding, and missing and dirty caulk). The Restaurant/Bar: No food being served to hotel guests because of a private event Thursday evening with no notice at all. Had 2 bags of chips from the bar for dinner. Breakfast was passing at best (no scrambled eggs one morning and hard and gross the next). Filthy carpet, with stains and black stuff stuck to it. Lack of upkeep, and not too appetizing either. Finally: Our first night, we were treated to a small dog running down the hallway barking all the way, twice (about 2:00 a.m.). We were just a few rooms down the hall from Reception, so no idea why staff didn't address it. Then there was the dog in the hotel bar off leash that kept escaping out the door. If you're wondering if we have anything against dogs, we are the ones who kept an eye on her and put her back in the room and closed the door multiple times, so she wouldn't wander off. Dogs at hotel, fine; guidelines and staff follow through, needed. Would have loved to give this feedback to the hotel directly, but at the end of a 2-week trip, the Stirling Highland was the only business that didn't reach out for feedback. Is the Stirling Highland afraid of what people will say, or do they already know?

This has to be by far one of the most underwhelming stays I've ever experienced…read more We paid quite a decent price for this hotel and expected an actual 4 star hotel. Now I don't know what you need to get 4 stars in Scotland but I think the hotel would have a tough time even competing with 3 star hotels. The rooms are extremely outdated and definitely not what I would expect for that price. In the bathroom, the fake marble counter tops are not completely glued together anymore, so it feels like the bathroom is actually falling apart. It honestly feels like the newest thing in the bathroom is the shower curtain that appears to have been put there years ago. The bed also seems to have aged quite a bit - the mattress doesn't even lie flat on the bed anymore. That being said, the bed sheets fall off at every single movement as they're not fitted anymore... The hotel rooms had extremely thin walls and you were able to hear everything that was going on in the hallway and every single step people were taking. Additionally, the floors felt like they were going to break every second. BUT the biggest disappointment was BY FAR the breakfast. First of all, you have to wait quite a while for a staff member to check you in so you can get to the buffet style breakfast. We paid extra for the breakfast but should've rather went to a local café. Almost everything was out of stock at 9am (breakfast lasts until 10:30 on Sundays) and when asking the staff members for things such as more toast, they gave an annoyed look and came back with about 10 slices of bread that were gone in seconds. Not to mention that there is no such thing as cheese or salami or anything. The Nutella was empty too. The worst thing was the coffee which tasted like a mix of instant coffee and chlorine. There also was no juice left and all the staff was doing was standing literally right next to the juice containers and not filling them up but rather appeared to have private conversations. When entering the hotel, you are greeted with a nice smell of moisture combined with mold. Only good thing was the view which was nice and the size of the rooms which sadly doesn't make up for all the negative aspects of this hotel. Honestly would never come back to this so called 4 star hotel.

Not a bad place but not great. Arriving late, we decided to…read moreeat in the restaurant. Their selection of beer was minimal. I wanted their pork-chop and was told they were out of them as well as T-bone steaks. So fish and chips it was. Breakfast was fine. I had the Scottish breakfast, wife selected from the continental buffet. We did have to ask twice for bread. Breakfast second morning was also ok, however wife did see ants on one of the buffet tables and the coffee had the consistency of having sat in the pot overnight. When asked for a new cup, they offered hot water to dilute what I had. The room was fine, large enough for us. Only down side was the worn carpet. I can live with that. I'm general, the place has, based on looks and atmosphere, great potential. Unfortunately it looks tired. Staff was mostly young and with the exception of the desk clerk, didn't deal with issues well.

Note: This location is prime in the heart of Stirling, 5 min walk to castle, and 3 minutes away…read morefrom restaurants and bars. Just stayed here one night as I was exploring the country. Wanted to see the heart of the country and Stirling. SO glad I did. Got a fantastic rate on this hotel and it looked gorgeous so I thought Id give it a go. I was not at all disappointed. The location as mentioned was key. It is literally right there. Walk to everything you'd want within minutes. To top it off they had a great restaurant and bar in the lobby. The room was huge and the bathroom spectacular with very modern amenities, a giant glass shower and spa tub. The people were super welcoming and accommodating. I'd absolutely recommend a stay here as it simply could not have been any better.

Beautiful location, shockingly bland food…read more We visited Portcullis in Stirling and, unfortunately, this ended up being the worst meal of our trip. I ordered a glass of wine that wasn't great, though my fiancé did enjoy his beer. He ordered the battered haddock with peas and a side salad. The fish was fried well with crisp breading, but it had almost no flavor. The tartar sauce helped, but the standout issue was the sides. The peas tasted exactly like a frozen bag that had been defrosted, rinsed, and put straight on the plate no butter, no seasoning, literally zero flavor. I didn't realize peas could be that bland. The coleslaw was tough to get through. It tasted like thick whipped mayonnaise with a bit of cabbage mixed in no acidity, no sweetness, just heavy and flat. The side salad did at least have fresh produce. I ordered a cheeseburger, which was extremely disappointing. The burger was dry, bland, and actually made my stomach upset I had to take an Alka-Seltzer afterward. The cheese was fine, but the meat had no seasoning at all. The fries were very oily and completely flavorless, though they did stay hot. Every sauce we used ketchup, mustard, creamy dressing came from packets. The packaged ketchup and mustard were fine because you can't mess those up, but the packet "creamy dressing" was essentially mayo with no flavor. Overall, this was the blandest, most forgettable meal of our entire trip. Stirling is beautiful and full of history, but the food here does not match the setting. I hope they improve, because the location truly deserves better.

Cosy setting. Food nothing special but expensive considering quality of food. No plan to go backread more

I booked a Premier plus room at this hotel for our 40th anniversary trip and I'm extremely…read moredisappointed by it and this entire hotel chain. Toilet seat is falling off. Lots of mold in the shower. The metal bar that braces the shower stall to the wall fell off while I was showering. Bedside table was covered with greasy smudges and fingerprints. Room was missing it's full complement of towels. The room key cards fail to work. The hotel is fully booked except for one very small room which they showed me but it was no better. The staff said there was nothing they could do for me as far as a refund and I should contact guest relations by phone but they are closed and their website says it may take 25 days to respond. Stay away from this hotel chain.

Really impressed very modern and very good facilities ideally located for exploring Stirling . Its…read morea Premier Inn so you know what you get . This one benefits from a large car park and its in a relatively friendly environment no busy roads :) . Plenty going on around .

Bed was hard and lumpy and they had flat hard pillows. There is water damage on the ceiling and…read morewalls and a leaking rad in the bathroom. The shower is on the small side, there is almost no water pressure, and hot water ran out after first person showered. There are no toiletries beyond hand wash, no coffee maker, but there is a kettle for making instant coffee and tea as well as a few complimentary snacks. There was a hairdryer, fan, iron, and ironing board in the cupboard. The 'included' breakfast is very basic and they offer you the option to pay more to order off of their 'other' breakfast menu. Overall this place feels like a restaurant renting out a couple of rooms and not an inn interested in welcoming guests and providing quality service.

I should have read the previous review before I booked here. I agree with the reviewer. The hotel…read moreis not great. It was worn and dirty. I recommend you look for someplace else.

Abbey Craig was my absolute favorite B&B on my recent trip to Scotland and rivaled that of hotels…read more Location: Within 15 minutes walking distance to Stirling Castle and City Centre; even less to the Wallace Monument Amenities: --Beautiful rooms with plush and comfortable beds and pillows --Flat Screen TVs with DVD Players (and DVDs in the Breakfast Room to borrow) --Extremely fast and reliable Wifi --Great list of things to do in the area upon arrival --Mini refrigerator in room --Hot tea tray with biscuits waiting for you --Neat showers with LED lights in them --Hair dryers for the ladies --Extremely accommodating hostess, Annette, who will accommodate your specific breakfast needs and wants Parking: Available on-site Annette could not have been friendlier or more accommodating. She was so friendly; I wish I had stayed here a couple extra nights!

1st time I stayed here, I was very impressed with the friendliness, the service, and the…read morecomfortable rooms. I'm now staying here for the 2nd time tonight, and I have to say that the service has become a little sloppy, and the wireless internet unreliable. Overall though, it's quite reasonably priced, and the rooms are still comfy. The hotel is in a great spot, with ample parking. I will stay again, but if the staff appear to be more sloppy next time, I shall be looking elsewhere. It will be a shame if it comes to that, as this is a nice little, comfortable hotel...

This restaurant was delicious! We decided to do a high tea experience. For the high tea, each…read moreperson picks a main meal and then they bring out scones with cream and jam, a selection of desserts, and tea. We tried the roast, steak pie, and Mac and cheese for our main meals. They were all delicious! The scones were also delicious. There was so much food, that we couldn't eat our dessert. They brought us a box so we could take our sweet treats home. We really enjoyed the food and service.

Everytime I visit Scotland, The Golden Lion becomes my 'home'. Our room, the breakfast and the…read moreservice ..... truly above the bar!! We loved it! Can not wait to visit again.