New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

Estimator never came to house to provide an estimate. We rescheduled the first time at his request,…read moreand he didn't show for the second appointment with no message. I hope others have a better experience.

I had a small section of my deck that that I wanted to replace (13 -16 boards). I had 2 photos of…read morethe area. They replied back saying that the whole deck needs to be replaced. That's a bunch of crap. They don't know what the rest of my deck looks like. They never bothered to come out and look at it. This rest of my deck is in good condition because it's covered and out of the elements. The area of the deck I want repaired is uncovered and exposed to the elements. This company is a joke and all they want to do is upsell you. Beware of this company!

Very fast response and repair. Happy with the results and communication. This was a fence blown…read moredown from the Georgetown wind storms last Spring. They quickly reset existing posts with concrete (which they did not have originally ) restoring the long fence line to the upright.

I recently had my old fence replaced by Pinar fence. Everything about my experience with the…read morecompany was positive from the estimating to the installation and even invoicing. They were highly communicative. My installers worked tirelessly. They pointed out errors the former fence installer had made that reduced the strength of the fence. They reset and replaced the metal poles so it was done correctly. They cleaned up thoroughly and hauled away the old fence. Invoicing was electronic and offered options for type of transaction The new fence is soooo beautiful. And it smells fabulous, too. Nothing like new cedar. I highly recommend them.

Easy 5 stars here. I saw the ratings in Yelp first, made a call, and had someone looking at my…read morefence the next day. Roberto and crew are awesome at quoting just what you need, and letting the homeowner make the decision on what to include in the final bid. Once you get your quote emailed, you can select it via the link and they will send you an email and text with scheduling times. They take the rain into account to ensure the work gets done without interference. I had a shared neighbor fence with rotting posts and they quoted 5 poles and any fixes to slats as needed. The quote included metal posts and wood, we chose metal for longevity. The installers put in cement to lock them in for good. Pinar also split the quote with my neighbor and sent us separate invoices. They finished the work in 2 days, only because my neighbor had them complete a new gate as well, which I just had them do as well. They can do it all when it comes to fence work, they are on time, polite, quiet, and clean up after the job is done. All removal is included in the pricing. No surprises on the bill. I will be having them come out and just finish out the rest of my posts to metal, to match the neighborhood fence, which started with metal anyways.

Overall we were really pleased with our deck and the whole process. Chris is incredibly helpful and…read morefriendly. He was very flexible to meet and discuss what we were wanting and helpful in offering suggestions. He was quick to give an itemized quote and flexible with the changes we requested. We definitely recommend Chris and Sasquatch Deck.

Chris is great to work with. He handled all our questions well and Did a top notch job with…read moreexcellent craftsmanship and skill. We are very pleased and recommend him highly

I worked with Dylan on pricing. He was patient in helping us consider multiple options. Once we…read moreagreed, they came out to do the work quickly. We did have to do a few adjustments after the work was done, but Dylan came out to look and help us with the changes needed (essentially had to swap the opening of the gate door. Our new fence looks nice and very reasonable cost compared to other quotes I had received. The only thing that was a little challenging is that the quotes are given via handwritten pdf. It's understandable with the drawings/layout included but it was just a little hard to read at times!

BC Fence responded to my request pretty fast and scheduled a site visit immediately. They installed…read morea gate on to my existing iron fence. I compared prices and even though BC Fence wasn't the lowest, I picked them because of their good customer service. My project was too small for other companies and they weren't willing to stop by to provide me a quote.

Travis repaired my backyard fence. He did an amazing job my children are able to play safely…read moreoutdoors now. Our new fence will be able to with stand all upcoming weather conditions. Travis will be our go to fence guy from here on.

There are a whole slew of reasons I'm giving this company 1 Star. First off, the owner Todd would…read morenot come look over the job beforehand so we were on the same page. Second, he is dishonest about pricing. Third, as the owner, you are responsible for your employees. His worker damaged the paint on my siding using gorilla tape instead of blue painters tape. Not just 1 area, the whole bottom plank adjacent to my porch. We won't even get into the names he called my wife (cuss words) when she called to have the job finished. The job is still not finished. I'm in a service oriented business who recommends good fellow contractors and Todd is not one of them. I have documented the way he spoke to me & my wife & have documented the damage. The job is still not finished & we are to the point we don't even feel safe having Todd back over. Save yourself the trouble & use someone else. Oh & he's been paid in full. If you'd like to know more on Todd, do a background check.

Delicious tap beer as always! We sampled a few different taps. All were fantastic! We love the…read moreoutdoor patio. We bought a few stickers. The staff was super friendly!

Excellent communication and quote was more than fair for such quick turnaround time. Would…read morerecommend services.

If you're thinking about installing an above-ground pool, deck, or shade structure... stop looking…read more You just found the right company. From the very first conversation, this team exceeded every expectation we had. They worked through every detail of the design with us, listened to our ideas, offered great suggestions, and made sure we ended up with exactly what we envisioned. They installed our above-ground pool, custom deck, support posts, and two beautiful shade sails--one over the pool and another over our game area. The finished project completely transformed our backyard into a place where our family and friends actually want to spend time. What impressed us the most was their communication. We always knew what was happening, when they would be there, and what the next step was. Their crew showed up on time, worked hard, and clearly took pride in their craftsmanship. The true test of a great company isn't when everything goes perfectly--it's how they respond if something needs attention afterward. A few weeks after the project was completed, we noticed an issue with part of the deck. We contacted them, and they responded immediately, came back out without hesitation, and fixed it the right way. That level of customer service is hard to find these days. The photos speak for themselves. Our backyard has become our favorite place to relax and entertain, and we couldn't be happier with the results. If you're looking for a company that delivers exceptional craftsmanship, outstanding communication, and truly stands behind its work, we recommend them without hesitation. Thank you to the entire crew for creating a backyard we'll enjoy for years to come!

I can definitely highly recommend this company if you need to do any remodeling in your house. I…read moreeven couldn't dream to have such a high quality service, can you imagine you just go to vacation and get back into completely new house, where everything is perfect?! It feels like you was a part of tv show "Dream home makeover". They literally did everything with just an approval from our side, we don't need to spend any time to find some materials or fitting colors. I can't express how thankful we to Sasha and Nick for their work and professionalism. What they did in our house: Living room: floor polishing and wall coloring, also they colored our fireplace for free, and it looks amazing now. Bedroom: we got some water leaking in the wall or floor (it was hard for us to guess) but Nick found the place with a hole in a pipeline and fix it with minimal wall and floor damage. In addition to that they completely changed the color of the walls with accent wall, removed carpet and lay a wooden floor. And finally our bedroom looks cozy and stylish. We really happy with a results. In attachment few pictures before and after.

I loved working with Silvana on my patio gazebo project. She's a wonderful communicator, and I…read morereally appreciated that pricing felt reasonable and transparent. I often struggle with design and loved that she gave me her opinions along the way about how best to execute the project. She worked with her husband, Hector, to construct our gazebo, stain, and seal. When we needed extra materials, she notified me promptly and provided receipts for anything they picked up for securing my structure to my concrete pad. I thought they did a wonderful job. Hard working, honest couple. I highly recommend!

Silvana and her team did a fantastic job, they were super helpful through the process of defining…read morecosts, and materials and providing trade-offs. The team was quick and the deck looks fantastic. I would highly recommend!

Samual offered the best price among all the quotes I received and was also the quickest to respond…read moreto my project request. He completed the job very quickly, and the work was nicely done at a highly competitive price. I'm very happy with the results and would definitely hire him again in the future.

Samuel is a craftsman. He cares about what he creates and invests detailed attention to it. We…read morehired him to build us a new deck and were impressed by the quality of his work. He created a sharp, crisp new deck that will last.