10-5-2025 I am from Connecticut and I highly recommend this CVS pharmacy in Watertown NY. We had…read morea crisis in our family and I had to fly to Canada. My medications ran out, I called the CVS Watertown (the nearest CVS my sister in Canada) and was treated with the upmost respect and care. I was able to contact my Dr and had her send my scripts to Watertown. I was able to travel to Watertown yesterday from Ottawa and pick them up. The Pharmacist I believe his name was Mike but I didn't write it down, was so kind to me and helped fill my scripts and ease my mind. Thank you so much to the amazing staff, I very highly recommend them. Janice Silver

I wish all CVS pharmacy staff were like this! I arrived on a busy Saturday afternoon needing an out…read moreof town script filled. Not only did they take their time to help, they searched for discount programs since I was paying cash (too soon to fill through insurance but needed it while out of town). Truly, I wasn't expecting much courtesy but I was blown away. It was ready in 10 minutes and I was on my way. Thank you so much!!

I'm from Virginia beach which makes it difficult to review some of these small chain drug stores…read more But I have found that the store is typically clean, employees polite, and something good is usually on sale. The pharmacy department is decent and quick, the staff is informative to the situations that arise. Bug draw back- bathroom. Don't come here to use the bathroom in the summer. The line is usually backed up and after a few people it statutes to smell funny- not the fault of the staff (tourist).

9/12/17 While here…read moreon vacation my husband had a freak accident - while cutting a sausage the hot juice squirted in his eye burning it - a quick stop to Kinney Drugs and we got very courteous help from the young attractive female pharmacist on duty - she immediately knew what to suggest and after few applications of the eye drops his was fine - how refreshing to be so far away from home (Maryland) and receive such kind help.

Friendly service, makes this more than just another Shoppers! I like that they have a grocery area…read more Their dairy product reliably last till their expiry date.

Customer service is sadly lacking. Shannon and Cheryl took there sweet time and were in no hurry to…read moredo their job. After told it would be 20 minutes and it rolled around to 30 they seemed annoyed that I even stood up and came to the counter. When the patient is just returning from the hospital and sitting in the car as they can't come in, you would think they would try harder.

I am a 68 year old woman. I have been dealing with this pharmacy for about 10 years. In the last…read more4-5 years, there has been several staff changes and not for the better. They overcharged my mother's prescription on her Visa and I had to ask for a refund of over $100. They put the wrong pills in my mother's packaged prescription more than once. Thank God I always reviewed the pills. There is ALWAYS a minimum of half an hour wait time even when there are no other customers at any of the 4 service windows. Today, again I went to pick up the prescription, told it was not ready and it would be 15-20 minutes. I left, then came back 40 minutes later and again had to wait another 15 minutes as I was told that the pharmacist had to review the prescription. Note, I had been told that it would only be less then 5 minutes. I waited at the consultation window for the pharmacist. The pharmacist "Hina" is rude and nasty, she INSISTED that I sit on the yellow seats rather then wait at the consulting window. THERE WAS NO "PLEASE", it was said in the matter of a demand. When I said that I will wait where I want, she rudely stated that the window was for consultation only. Please note, there were no other customers waiting at any of the windows or on the yellow seats. During my wait time, Hina decided to have a social conversation with "Jeana" who was sitting beside her. So much for customer service. I will be looking for a new pharmacy! I would give this pharmacy a zero if I could.

This is a much bigger, better and brighter shoppers drug mart store than the one on King Street in…read moreBrockville, as that one is simply a presence downtown. It's been so interesting getting to know the area since we moved close by! I needed some pain reliever as I had run out, and this shop had more varieties and price comparisons to offer. Of course, the fact that it's December and all the shops are decked out were its holiday cheer! I can hardly wait for the after-sales!! I was greeted by friendly and helpful staff at the makeup counter Got what I needed without difficulty.

The florist at this store is fantastic. Very helpful and knowledgeable about the flowers.read more

I would like say price chopper hit the Homer with woman deli worker who is very peasant and super…read morecustomers service skills and hell lot better then male worker who was there b4 her it's night and day me and my wife there 5/10 as usual she was amazing!!!! Gene-

Every time I go into Walgreen's has been a great experience . The store is very clean and has…read morefriendly employees ready to help with anything that you may be looking for.

Incompetent pharmacy. Promise prescriptions that they never order until you show up to pick them…read moreup. You can't trust anything they say.

I haven't used the pharmacy, but I've purchased Lottery Tickets and use the Postal depot weekly. I…read morelove the service there, the ladies are much nicer than the actual Canadian Postal Office here in town. They are fantastic.

From the owner: Independently owned and operated since 1932, I.D.A. pharmacies are run by local pharmacists who…read morepride themselves on keeping their communities healthy through personalized care.

This store is really as good as any Shoppers, with a good selection of sale items and staff that is…read moreoften friendly. Pharmacy is always too busy to advise you unless you have just bought a prescription, but that is sort of understandable. There is only one odd thing about this store - the washroom is nearly destroyed, it looks like a whirlwind went though and blasted things apart. It has been that way for a while but hopefully someone will notice and put it right. Doesn't inspire confidence.

My visit to my local Shoppers this morning absolutely made my day!!…read moreThe pharmacist was very quick to assist me with my questions and needs. Then I had to buy crutches (the previous place I went to sold me the wrong ones without having me try them...I should have known perhaps, but it was my first time!) A nice Shoppers staff member was very patient with me, helped me put them together, adjust them to comfort and took his time. I go to this Shoppers almost every day as I work a couple of blocks away, and it is because of the consistent level of exceptional customer service. Thank you!

Shoppers was the equivalent to my neighborhood drug store (there are two main players in Texas…read morewhere I'm from) where you can find pretty much anything. We actually stopped for a chocolate Easter bunny! Saw a great selection of cosmetics and beauty supplies, food, magazines..the usual. A great stop for the traveler who forgot a thing or two :)

JULY 11TH, 2026 Came on a warm Saturday afternoon to do some…read moreshopping. It's a huge store. It's a Super Center. I was disappointed of the few selections of Mens Clearance there is.

Out of paper bags, they just force you to buy them at this point. Multi million dollar company…read morecan't even order enough bags.