Now I realize why Kinney's is only in NY State. According to current trends, masses of people are…read moreleaving NYS because of the lack of common sense and the excess of drug abuse. Kinney drugs works with the local hospitals to prescribe out dates medications. I just got off the phone with the pharmacist at 905 Coffeen St. He hung up on me after voicing concerns about the labels being INCORRECT and why there are excess doses of controlled substances - the pharmacist claimed that I forgot to take a dose "once or twice". The pharmacist also accused and assumed to the point where I felt like I was speaking to a mental patient. He gave me multiple "Whatever" responses as though he was a teenager. the call was recorded and I am prepared to share it with my lawyer. And if anyone wants to hear the appalling tone this grown man took with me before he HUNG UP! Emailed to law firm successfully - I'll post the recording if anyone wants to hear.

Very helpful, clean and have some great deals ... I've never had a problem... and always willing to…read morehelp

I would like say price chopper hit the Homer with woman deli worker who is very peasant and super…read morecustomers service skills and hell lot better then male worker who was there b4 her it's night and day me and my wife there 5/10 as usual she was amazing!!!! Gene-

went into the store and a gentleman proceeded to not let me and my daughter leave with our cart…read more kept saying we didn't pay even though i insisted i had. finally I took my stuff out cart and left. asked for his name he smirked and said make sure you spell it right. (side note the lady at self checkout was very kind and professional as well) when I called store to speak to manager, this Perry hung up on me. the manager however was very professional. im waiting for the store to right this wrong and if so ill update this review. but to scare my kid and cause drama over 13$ worth of groceries is crazy. I had one bag and a gallon of milk. doesn't seem enough to hold a customers cart and not allow them to leave with their purchase! ive filed complaints and am waiting for some action from the store. this isnt ok price chopper !

Writing this as I stand in line. Why when I walked in did the overly tanned girl tell me that I had…read more2 minutes when it was 850pm. That's 10 minutes! I've worked for minimum wage and in retail so Yeh I got pissy when customers came in last minute but until the clock struck our closing time they had every right. It sucks but it happens. I have a colicky 6 week old and the second I could leave the house to get him colic probiotics I did. Nothing makes you want to turn around and go somewhere else like a disgruntled employee cutting you off. You close at 9 deal with it. It's 10 more minutes. I am a nurse and I am a veteran and I would have loved to have trivial complaints like 10 minutes. Try deploying or working 14 hours a day. Truly annoyed. The cashier jaquelynn (spelling?) was really nice she gets 5 stars for herself.

No ice cream! :( But at least they still accept Tricare. Their drive thru pharmacy option is nice…read moreand effective, but their pharmacy in general is kind of slow filling prescriptions. Maybe it was just me... but I had to wait a week for an inhaler.

10-5-2025 I am from Connecticut and I highly recommend this CVS pharmacy in Watertown NY. We had…read morea crisis in our family and I had to fly to Canada. My medications ran out, I called the CVS Watertown (the nearest CVS my sister in Canada) and was treated with the upmost respect and care. I was able to contact my Dr and had her send my scripts to Watertown. I was able to travel to Watertown yesterday from Ottawa and pick them up. The Pharmacist I believe his name was Mike but I didn't write it down, was so kind to me and helped fill my scripts and ease my mind. Thank you so much to the amazing staff, I very highly recommend them. Janice Silver

I wish all CVS pharmacy staff were like this! I arrived on a busy Saturday afternoon needing an out…read moreof town script filled. Not only did they take their time to help, they searched for discount programs since I was paying cash (too soon to fill through insurance but needed it while out of town). Truly, I wasn't expecting much courtesy but I was blown away. It was ready in 10 minutes and I was on my way. Thank you so much!!

Going to Walmart in Watertown on a Sunday is crazy busy. The worst part about this location is the…read morefact that the chip/snack aisle is a busy aisle and yet it was placed in the one space that has a huge pillar in it so it's impossible to navigate! I would recommend moving that aisle, honestly. Other than that, I appreciate how organized the clearance aisle is at this store.

Man oh man... do not go to this Walmart on a Sunday. It was super packed and there were rude people…read moreeverywhere. We were able to get everything we needed, but then had to wait in the checkout line forever. Also, the men's restroom was closed for cleaning for about 20 mins in the middle of the day, which seemed odd to me.

Cashier rang me up without saying a word to me because she was too busy talking to her friend. I…read moreguess customer service takes a back seat to gossip.

Great selection but the lines are chaotic! Am I in cashier line? Am I doing scan and go? Am I in…read morethe food court? Sheesh. Bathrooms were clean when I went. They didn't have vanilla glucerna, though, so I settled for choccy flavored. People also are unable to see and/or read the arrows in the parking lot so we almost got hit by a truck that was going the wrong way!

I went here expecting to buy food at the cafe however they informed me that they changed how you…read morebuy it to it only being on the app. Not only does it now require a membership but it is just more complicated than it has to be when It used to be done at the counter with no issue.