Mr. Watson, I have been a hearing aid user for over 30 years…read moreand have never had an experience like I have had with you. I have never had such an in-depth examination of my hearing and deficits such as you provided. Your genius in this field of mortals is astounding. I have not had such control and ability to hear in many years. I am eternally grateful to you. As a pianist, I am indebted to you more than you will ever know. I can hear my notes clearly without distortion or compression. I can hear conversations even with background noise and understand what is said to me. Your specialty in Widex, the musicians friend, is treasured. Thank you, thank you for your commitment to excellence and service to your patients. As an Orthopedic surgeon, I understand what commitment to excellence means and how much work it takes to attain that goal. God Bless you. Sincerely, Tony Anthony Cicoria MD,PhD Kingston, NY Sent from my iPhone

I have been wearing hearing aids for almost 30 years. I have gone through a number of hearing aid…read morehealth professionals who would sell me a set of hearing aids but that was about it until a neighbor recommended me Riverside Hearing. That was about 10 years ago. Ernie and his lovely wife Christine have been nothing short of exceptional in terms of delivering service for the products they sell. I have been meeting people who would buy this or the other brand of hearing aids. I tell them that the key to hearing well is not as much the hearing aids you wear but the person behind all the adjustments that need to be made to get an exceptional experience. Ernie is what customer service should be all about. He will happily spend all the time necessary to get things right for you no matter how long! You have not seen a good hearing aid health professional until you do business Riverside hearing. I wholeheartedly recommend them!

Professional, detailed explanations, and most importantly , they don't try to sell you anything if…read moreit's not needed

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.

I i've been a patient for three years now at the Poughkeepsie location. Initially the level of care…read morewas on par, now three years into it just getting them to be there at your scheduled time is a monumental ask. In the last year or so the audiologist technicians havechanged two or three times. With each change, they're inability to simply make the schedule time has been fruitless. Most recently, they made an appointment to have my hearing aids serviced. They have contacted my now three separate occasions to reschedule because of nefarious reasons. Finally this morning I said, " Forget it! Have the receptionist contact me when I can come by and pick up some filters and I will clean my hearing aids myself." This company is like the boy who cried wolf, there's ALWAYS an excuse why the technician can't be there on time. I don't know whether it's a staffing issue or a lack of accountability on the management side. Regardless patients come away frustrated.

Be aware of companies that place full page ads to encourage new business. Their primary interest is…read morein growing their business, NOT their existing customers. They will wine and dine you, promise you the world until you sing on the dotted line but once they reel you in, you're just another number on the list. Sadly, after years of being a Byron's customer, I chose to 'fire' him after he rapidly expanded his practice, resulting in an unacceptable level of care, lack of personal attention and outrageous business practices. His staff leaves much to be desired, making mistakes booking appointments and then blaming the mistake on the customer. His wife and business partner is very arrogant and condescending. Years ago when Byron's was a smaller business, there was much more attention and care of service for existing customers. As they grew paid for dramatic newspaper ad campaigns, the LACK of interest in customers increased with the business. Byron is only interested promoting the success of his business. Ask yourself what's more important, a $50 gift card to a local restaurant for signing up for sub-standard hearing care, or finding an audiologist that truly cares for and values their customers? The choice is yours.....

My shout out goes to Brett Sarnowski in Highland who is the audiologist in their Miracle Ear…read morelocation. My phonak hearing aid became detached from the speaker. Hours of internet research were looking dim that it could be repaired due to it being over 7 years old. Calls to ENT doctor in Poughkeepsie site determined that they could not repair it. My first call to Brett also determined it was too old. But, he did not forget about me. When he was working in his Catskill office he came across a replacement speaker. I picked it up the next day, no charge. What a great business move that builds trust. I highly recommend him.

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.

The staff at this Beltone office were very helpful. We arrived before our appointment time, and…read moreCarol offered us each a cup of coffee while we waited. Although we were there only briefly to have a hearing aid cleaned, they treated us with kindness and professionalism. Well done!

From the owner: Beltone Hearing Care Center proudly serves the Poughkeepsie, NY community as your local Beltone…read moreHearing Aid Center. We provide comprehensive hearing tests and evaluations, expert hearing aid fittings, and the latest Beltone hearing aids, including rechargeable, custom, and Super-Power Behind-the-Ear (BTE) models for severe hearing loss. Backed by 80+ years of hearing aid innovation and recognized by Newsweek as one of 2025's Best in Customer Service for Hearing Care, we deliver trusted, personalized hearing care to help you hear your best.

With a healthcare emergency I landed in Kingston Hospital for emergency surgery. The admissions…read moreprocess was simple enough, but that was where simplicity ended. The nursing staff was a mixed pot. The RN looked panicked to insert an IV port and the other RNs seemed to not communicate as one rounding healthcare team. The medical Drs on call each round asked the same basic questions that Would have been answered with the ease of reading my chart and ultimately, I was discharged with a prescription that was inadequate for pain management. During the stay another RN didn't follow Drs orders and again did not manage my post surgical pain until a Dr confirmed that she wasn't giving me all of my Rx pain meds when I'd just come out of surgery! Those issues aside the low patient #s made for an intimate and quiet feel during the stay. With all of the attention given during the hospitalization, one would havr had a stellar experience had the pain management alone been at least what was ordered without having to fight for your meds when needed. The hospital rooms didn't have hot water--at all-- so there were many days of not being able to shower comfortably or PERIOD. As an institution of cleanliness, hygiene and sanitary conditions for healing, I'd not think expecting hot water would be an issue. The food was not the greatest tasting but there are many places to order from close by. I didn't eat the food bc it was pretty bad, even the simple things like oats. Depending on who you get, the nursing care ranged from outstanding to wondering how'd they graduate clinicals. I guess it all depends on luck... I'm just GRATEFUL I was able to get thru it alive, and that itself is worth 5 stars.

My daughter in law has been admitted for two days. The nurses turn off the call button without…read morechecking on the patients. They are rude and lazy. They took her food order, ignoring all of her restrictions, gave her food she couldn't eat. Then at 7pm she was very hungry. Someone said they'd get her a turkey sandwich, 2 hours later she finally gets someone's attention and they tell her the kitchen is closed. She can have one packet of saltines. We ended up having to order food to be delivered. They went through her stuff and treated her like a criminal for no reason. I called to tell them she needed help because they were ignoring her, they hung up on me. Awful hospital.

The doctor and audiologist were great as was our nurse. The front office staff are the reason I…read morerate it a 3. They don't acknowledge the patients while standing to wait to check in. They are rude and condescending and should not be the first person you see when coming to this office.

The ENT and audiology teams are fantastic. I've had problems my entire life and am finally on a…read moregreat plan. They fitted me for my first hearing device which was a great experience. Kelle was amazing! Great service, friendly, and helpful. I felt completely taken care of. She answered questions, and was very thorough in explainingy new device to me. I highly recommend.