Update: Second cleaning visit…read more Brian arranged our second cleaning. He was excellent in communicating with me the change of cleaner and the exact time frame of her arrival! I appreciate that! Today, we were assigned a young woman named Chase. She was on time, polite and a hard worker. I like the job she did and have booked another cleaning with her.

Thankfully, the company sent out someone to redo the deep cleaning I originally had. Madison came…read moreand was wonderful! She really made my bathrooms sparkle! She was amazing, and I really appreciate them sending a superstar. The only issue is that I received a message from Brian the manager when the time was almost up. I just said things were looking good. Then Madison ran out of time and had to leave. She did finish mopping the floor, but my downstairs did not get the same attention at the upstairs. When mentioned to Brian, he said that they could have added time. This was never mentioned to me before my review. If that was told then the review would have 5 stars instead of 4 and I wouldn't have the manager Brian texting me asking for a review update. We really shouldn't have to give a list of all the things that we want cleaned but it seems that is the case. So if you do hire them make sure you have list of exactly what you want cleaned ESPECIALLY if you hire them for a deep clean. The ladies that cleaned are nice and Madison really did an amazing job. I appreciate the communication and the redo, if I do use them again I will only use Madison UPDATE: Just went in my downstairs bathroom to find it was not cleaned at all the 2nd time around. There was actually a piece of trash on the floor in there too lol. Now I'm going to finish the ACTUAL deep cleaning I requested. Been on my hands and knees scrubbing the floor. Brian DO NOT ask me to change the rating

Brite Spot Cleaning is AMAZING!…read more I'm a real person (not a bot!) and we were in the middle of a super stressful move when Brite Spot Cleaning came through for us. They were on time, kind, and incredibly thorough -- exactly what we needed. Their attention to detail and professionalism made such a difference during a chaotic time. We're so grateful and will absolutely use them again. Highly recommend!

This is the best cleaning service I have ever used! Great job! Definitely would use them again!read more

I was able to get an appointment when I needed it short notice. The team did a fabulous job for a…read morereasonable price. Highly recommend!

BEWARE! I used Perfectionist Cleaning for window cleaning in April 2023 and had a great experience,…read morewhich is why I hired them again in April 2026. Unfortunately, this second experience was completely different. I was told they would arrive between 9:00am-10:00am, but after multiple calls throughout the day, they didn't show up until 3:00pm. The crew that arrived did not speak English, rushed through the job, and the quality of the cleaning was poor. I had to go back and clean numerous streaks myself, and there was still bird droppings left on several windows afterward. The worst part, however, was the damage they caused to four of my window screens. One worker even knocked on my door to ask my husband to help bend a damaged screen back into shape and force it back into the window frame. (You can clearly see their cleaning supplies in the background of the attached photo of window #1.) The screens are now bent and damaged to the point that several windows can no longer be properly opened because the gaps are so large that bugs and debris can get inside. One window will not open at all because the damaged screen is obstructing it. After multiple attempts to resolve the issue and request reimbursement, Perfectionist Cleaning claimed the screens were already damaged before they arrived. That makes absolutely no sense considering we could open all of our windows before the cleaning, and now we cannot. My husband also sent photos of the damage, and they responded by claiming the photos were of "different windows." We are honest Christian people who simply wanted our windows cleaned and instead ended up with damaged property and a company refusing to take responsibility. With a baby on the way, we cannot afford the unexpected cost to replace multiple window screens ourselves. After reading other recent reviews, it appears this may be becoming a pattern for this company -- damage customers' property and refuse to fix it. DO NOT USE THIS COMPANY!

This is an update to a previous review of two stars. After complaining to Laura about the…read moreincomplete cleaning of my house, she came over and redid everything to my satisfaction. She told me she would talk to the couple who originally cleaned my house and let them know what they missed. I am more than satisfied and Laura will come back for the next cleaning herself ensuring the job is done right the first time.

My house is glowing! And doesn't smell like bleach! Laura and her team did such a fantastic job…read morecleaning my entire house, treated everything with kindness, very professional and all were so friendly. I literally don't want to touch anything it's so clean. Highly recommend...but don't take my time slot for our next cleaning!

Very communicative and they did a great job cleaning. They even did a little a little extra that…read morewas not asked of them.

I scheduled a cleaning appointment for my rental property, confirmed the date/time, agreed on the…read morefee, and even sent the address the day before so there would be no surprises about the location. The property is almost an hour away for me, and I drove there specifically to unlock the home and meet the cleaner at the scheduled appointment time. Right when the appointment was supposed to begin, I received a message saying she could not make it because the drive was "too far." This was disappointing because the address had already been provided in advance, and travel distance should have been considered before confirming the booking. I normally understand when emergencies happen, but after reading another review describing the exact same issue -- a last-minute cancellation because the location was too far -- this seems more like a pattern than a one-time situation. Professional communication and reliability are extremely important, especially when clients are arranging schedules and driving long distances. Unfortunately, this experience was a major inconvenience and wasted a significant amount of my time and money. This pushes back my rental turnover time. To your response: You knew the area our home was located days in advance, and the exact location the day before. Yet you waited until the time of our appointment to cancel because it was inconvenient for you. (Not because of an emergency, which would be understanding) We took time off of work to drive an hour to open our rental for you. Thank you very much for wasting our time.

Everything went well. Adele and Kristy did a wonderful job of cleaning the entire house. Extremely…read morecompetent and willing to please. Eager to show how fast and efficiently they could do the job. Marie was excellent and very eager to hear my review. Dirt Busters will be coming every two weeks. I'm a perfectionist, as is a friend of mine who also uses them and recommended them! If you don't already use them, perfect time to try them!

Fantastic service. My home sparkles. Marilyn is awesome. She notices the little things. I highly…read morerecommend her.

Great quality cleaning service! Thank you will use again…read more Fast quote and fast schedule and were on time Easy payment and accepts credit card payments

Great experience. I was leery using a new service, no more. Exceptional service. Already booking my…read morenext appointment.

The first time I used this company was about 3 years ago. My dog pooped all over my apartment…read morebecause of fireworks. It was 4th of July, and I was calling people off Google. No one would come & then this amazing company agreed to come! My carpets came out amazing, you would never know my dog destroyed it hours earlier. The next time I used them was to clean my apartment, because I was moving out. I was able to give my list of requirements the complex gave. They did such a fantastic job that I got my deposit back. The experiences I had with them are amazing & consistent (they deliver quality service every time) that I won't use anyone else. Anytime I need professional cleaning for my apartment/home (I'm renting) I will only use them! I sent them to my mom when she asked for a recommendation, that is how amazing they are! They are an awesome family owned business, who are just really cool people, so caring, honest, and their prices are great!

Jerry and Ted was awesome to work with! Communicated through out the whole process…read more Will definitely referral to family and friends!

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

UPDATING MY REVIEW WITH SCREENSHOTS…read more Why would you post my address and personal number to yelp?? WTH?? 1000000% do not recommend these people. Adding screenshots of yelp response, text from employee, and call to Mr Buff that only lasted ONE MINUTE. He did not care about this safety issue and horrendous violation. Buff - if you don't have an employee named Trey, WHY DID YOU SAY I WILL TALK TO TREY on the phone immediately after? Why does your comment on Google (also added) say he is no longer with the company??? Why do you also apologize for it?? Come on now. You look shady denying it now. Additionally, my review said so many nice things. Your response is terrible. You're making yourself look bad. List of items they moved: Couch TV TV stand Lamp Desk Mirror Coffee table Adding more screenshots of Buffs reply to my review. PLEASE share the pics of my items. I 100% guarantee there were no boxes. Also - my original review is really nice! (Pasted unedited below). I say service was good. My complaint is how you handled the situation and are handling it now. You're lying and being shady and freaking out because you couldn't take accountability for your business practices. God I hope this review finds someone and they stay the hell away from this company. I've also received threatening phone calls regarding my review and filed a police report. Along with a consumer complaint with the attorney general for posting my personal home address and number publicly online. Shame on you. You're ridiculous and acting like a child. Keep changing your replies. I'm getting email notifications and screenshotting all of them. ORIGINAL UNEDITED POST: I sincerely dread posting this review but I think it is necessary. Mr Buff was recommended to me by a friend who used them and LOVED them. Mr Buff is extremely nice and they did an excellent job moving things. There's just a couple of things I'd like to point out- 1) I was quoted $401 to move about 5 items of furniture. I moved literally everything else myself. I was also just switching apartments in the same complex, so no real travel. I agreed to this price and it was fine, but looking back, it took, maybe 45 minutes and $401 base (not including tip) seems pretty high. I wish I had figured out alternative means like hiring local guys for cheaper. So I don't feel like I got my money's worth. With that said - my friend moved an entire 2 story house for only $1,500 and feels like she definitely got her moneys worth. So I'm sure across the board, they are likely reasonably priced. 2) And the biggest issue - one of the workers texted my personal cell phone the night following my move saying he got my number from the paperwork and found me intriguing and wants to know more about me. I did call Mr Buff immediately to alert him. Mr Buff told me to block the number. I am mortified that my personal details were taken from the private paperwork by an employee for personal use. He also knows where I live which really concerns me and the fact that I told on him to his boss. Although Mr Buff seemed genuinely upset over this when I called him, I do think there should've been some kind of apology, alert that this would be handled internally, assurance it would not happen again, and follow up that it was handled. Maybe it was handled, idk what happened, but I didn't receive follow up. Either way, I feel bad I have to give a slightly poor rating because Mr Buff does seem great and like he works so terribly hard and I know so many others have had such positive interactions with the company, but I want to share so others are aware and so the company can reinforce appropriate boundaries around customer information. You can also see I called immediately after receiving the terrible text message. Gross.

Highly recommend! They did such a great job, and made moving a breeze! Fast, efficient and careful!…read moreI hope I won't move again for a long time, but if I do, I would 100% use them again! Above and beyond!