Let's be real: not many people get excited about going to the dentist. Like many others, I often…read morefeel a bit of "chair anxiety," especially being pain-sensitive. However, after two visits for a veneer replacement, I can honestly say this office has completely redefined the experience for me. From the moment you walk in, you notice how efficient the operation is. The staff is incredibly attentive and well-mannered, treating every patient with genuine respect. One thing that really impressed me was their use of radios to coordinate. It allows them to manage their workload quietly and quickly, ensuring I was never left waiting or wondering what was next. It's seamless, modern, and highly efficient. What truly sets this team apart is how they handle the "human" side of dentistry. They do a terrific job of explaining every single step of the procedure. There are no surprises, which is a huge relief. If you are nervous or sensitive to pain, this is the place for you. They don't just make you feel "comfortable"--they make you feel important and valued (and pain free!!) My veneer replacement looks phenomenal. The attention to detail is evident during the temp and final result. These have been the two easiest and most enjoyable dental visits I've ever had. If you're looking for a team that combines skill with a truly patient-centered atmosphere, this is the place. I cannot recommend them highly enough!

Stay away from this dental office now known as Creigh Crandall DDS Waldorf PC dba Dental Care of…read moreWaldorf!!!! They are shady need to be closed down -DEFINITY TAKE ADVANTAGE OF YOUNG PEOPLE They charge for procedures that they don't do Want to be paid full price up front before submitting anything to the insurance company. Overcharge for procedures that are covered by insurance then refuse to refund the money!! My granddaughter went to them on July 26, 2026 for fillings & a pulp caps for 3 teeth. She was charged up front even with dental insurance. When we got the dental statement from her insurance company it showed they submitted a claim for 2 procedures - my grandaughter was charged for 3 procedures. My granddaughter showed me the bill and explanation of benefits from the insurance company showing the difference. I called Creigh Crandall DDS Waldorf PC dba Dental Care of Waldorf the next day regarding the bill and insurance explanation. The office manager claimed it was a mistake and she would credit the money to my granddaughter's account. I told them she wants a refund - she would not be coming back. Then asked why no one called to let my granddaughter know she had a refund coming. She said we just put it in the account as a credit. I believe if I didn't call it would of stayed in their account!! I also asked why did the office charge her upfront when you clearly see she has insurance. THE OFFICE MANAGER ANSWER TO ME WAS THAT SHE SEEN MY GRANDDAUGHTER WAS ONLY 19 THEY WANT TO BE PAID AND MOST YOUNG PEOPLE DON'T PAY!!! I was floored!!! I asked how can you assume when she clearly has a job and dental insurance. Her answer was this is the way we get our money. My other question to the office manager (this office will not give you names) was why the pulp caps were not turned into the insurance and why did you charge my granddaughter full price? She came back and said pulp caps are not covered by insurance - really?. I called the insurance company United Health spoke to a representative asked him about the pulp caps - if they were covered? Per insurance rep they are covered at 80%, the dental office needs to resubmit the claim. I called Creigh Crandall DDS Waldorf PC dba Dental Care of Waldorf spoke to the office manager and told her I called the insurance company the pulp caps are covered to please resubmit the claim, my granddaughter is due a refund in the amount of $247.60 She said she would let the woman who does the insurance claims know when she comes into the office. I asked when would she be in the office, she claimed in a couple days. I called back 2 days later, spoke to this rude woman who does the insurance claims she immediately said she received a statement from the insurance company it was not covered. I said okay I would call the insurance company to find out why they are telling me pulp caps are covered and sending her something that it is not. Come to find out she didn't submit a claim for the pulp caps, she resubmitted the claim she has already been paid for. The insurance company asked me if they could put me on hold so they could call her and get it straighten out. She refused to talk to him, refused to get on a three way call with me, told the rep the dental office was not contracted with United Health Care. They clearly are. Would not speak to him and hung up. Creigh Crandall DDS Waldorf PC dba Dental Care of Waldorf owes my granddaughter $247.60. If they don't give her a refund, I will go to the state's attorney and file a small claim against them. I also filed a complaint with the better business Bureau & filed a grievance with my granddaughter's insurance company against the dental office.

Had a great experience in the chair during my procedure. My…read moreproblem was afterwards with billing. After receiving my insurance claim, I noticed I was due a refund back from the cash payment I had made the day of my procedure. I called the office to check on it. Only then was I told that there was a $145.00 "one time single use instrument" office charge that isn't submitted to the insurance company and is "an office charge for instruments used during the procedure". Sounds like something that should be included in the cost of a procedure since these instruments are needed to perform the procedure. As if dealing with insurance companies isn't bad enough, I shouldn't have to worry about my doctor charging extras to get more money out of me.

Excellent client care, thorough explanation of the procedure and really great environment that…read moreimmediately put me at ease.

My Experience at Fusion Dental - Waldorf…read more I chose Fusion Dental in Waldorf because of its positive reviews and because I wanted a dental practice closer to home. I had been receiving regular dental care in Virginia and had undergone dental treatment less than six months earlier without any major concerns. At my first cleaning and examination at Fusion Dental, I was surprised to be told that I had five cavities, all involving the front teeth. Given my recent dental care, I thought this was unusual, but I trusted the dentist's judgment and agreed to the treatment. The filling appointment was not a good experience. The dentist began working on several teeth, then left the room for an extended period. The delay was long enough that the dental assistants apologized several times. By the time the dentist returned and completed the remaining work, the appointment was approaching three hours. I felt the final two teeth were completed much more quickly than the earlier work. By the last tooth, the anesthetic had worn off enough that I could feel the procedure and had to be numbed again. I also experienced significant bleeding around the gumline before the filling was completed. Afterward, I began having problems in the treated areas. One contact was initially so rough that it repeatedly shredded dental floss. More concerning, food and debris consistently collected around the final restored tooth near the gumline. Despite regular flossing and using a water flosser, I repeatedly noticed an unpleasant odor when flossing that specific area. This problem was localized to the area where the dental work had been performed. Approximately five months later, I returned to Fusion Dental and requested a different dentist for another perspective. I was not asking for free treatment or accusing anyone of wrongdoing. I simply wanted the area evaluated because I was concerned about the filling, the gumline, and the persistent odor. Unfortunately, I felt the appointment quickly became more about defending the previous work than investigating my concern. The dentist flossed between the teeth and pointed out that the floss was no longer breaking. I explained that this was not the main reason I had returned. My concern was the persistent odor and what might be occurring around the restoration and gumline. The dentist then tapped on the restored tooth, which was somewhat sensitive, and suggested the issue might be related to the filling being close to the nerve. I again explained that sensitivity was not what brought me back. I wanted to understand why I continued having odor and debris in one specific restored area. I was ultimately told that the filling appeared intact and that the dentist did not see a problem. What disappointed me most was that I never felt my actual concern was thoroughly investigated or explained. The interaction felt defensive rather than focused on determining the cause of my symptoms. I understand that complications can occur with dental treatment. I was not expecting anyone to automatically admit that something had been done incorrectly. I simply expected my concern to be taken seriously, evaluated thoroughly, and explained. I am now seeking an independent dental opinion. My concern is not simply that I experienced a problem after treatment. Problems can happen. My concern is that when I returned calmly asking for help understanding a persistent issue, I left feeling that defending the previous work took priority over determining what was actually causing it.

First off I want to say I gave Dr. Williams a great review last year. But this time HE WAS ON…read moreVACAY... Dr. D'Souza took care of my husband. This guy here wasn't good at all. The drill was leaking water even after he put another top on. So he left didn't say anything i looked up & he was gone. Left my husband in pain for 20 minutes because the novacaine wore off. After about 1 & 1/4 hrs he decided to get an oral surgeon which after the oral surgeon numbed hubby it only took 6-7 minutes to extract the tooth. I wanna know #1 why did he let ALL THAT WATER DRIP INTO HUBBY'S MOUTH....I don't know where that hose has been... Even after I asked for it to be changed he only changed the drill, not the coupling or the hose. #2 Why did he only get the oral surgeon after digging in hubbys mouth for 1 1/4 hrs??? #3 The medication. They were told hubby cannot take Ibuprofen and requested Tylenol #3. WHY DID HE WRITE A PRESCRIPTION FOR TYLENOL 400MG? Well isnt 650mg stronger than 400mg? Duh.... why should he pay for 400mg(i didn't even see that strength) when we have 650mg at home? Come to find out this dentist couldn't write a script for anything stronger. WHAT? So I had to wait for another dentist to sign the prescription. After about 30 mins I was on my way. So you asked for my review... here you have it. I maybe will refer others to this office but ONLY TO DR. WILLIAMS

Great high-quality service to include the care that is given. Highly recommend for any dental…read moreneeds to include implant maintenance!

Customer service is great. The services I get is painful and I hate going to the dentist. However,…read morethe customer service from Dr. Sunny and others is good and cleanliness of the office is good as well. I recommend.

I been going to Dr. Smith office for about two years now, well maintained and friendly. Hygienist…read moreBisi is the best, she 's a true professional, very nice, friendly and knowledgeable person.

I saw Dr. K. Smith had good credentials so I called and asked if they were in network with…read moreBlueCross, I was told they were. My first visit was ok, the office staff is very nice but Dr Smith never looked at my mouth at all, He looked at the screen that his tech had uploaded pictures he had taken. He joked and laughed with 3 other people on his staff about the "bio-load" in my mouth. I am a registered nurse and knew exactly what he was saying. I should have walked out of the office at that point and I am sorry I did not. I was told my bill will either be $200 or $400 for the initial visit, depending on how they chose to bill. (???) I had to pay out of pocket on that day and then they billed me THAT same day for a biopsy that was done over a month later! They billed for a future service. Who does that? The biopsy was finally done and I was scheduled for a follow up the month after that. I called for the report a week prior to the appointment (3 weeks after the biopsy), they didn't have it. I called the day before my follow up, still didn't have it. I asked how we would have a follow up with no results? His dental assistant looked for the results and called me in the evening after the office had closed sounding like he was perturbed at my asking for the results of MY BIOPSY, he gave me the results and cancelled my follow up saying we didn't need to do any more. But I am still having an issue. The results were "precancerous" and I now have a wound were he biopsied that is not healing well. As of today, none of the bill has been covered by insurance. I have a new wound in my gum and my initial issue I went in for was never addressed. My mouth is sore and so far I am personally out over $800 dollars, which I paid up front, for nothing to have been resolved. I actually suspect fraud possibly taking place with their odd billing practice, and as for the doctor, very unprofessional and he likely caused more issues and he helped in no way. I spoke with someone in the office about my bill which CareFirst has denied, I asked why I was told they are in-network. I was told that sometimes the people at the desk will say they are in network (???). That is kind of a big mistake to make. I went in with high hopes that Dr. Smith would help with my issue, he did not, but I did get a big bill and a "free" tooth brush! Unless he decides to change and behave like a real doctor, don't waste your time or money.

Would give 0 stars if possible. Not only do they reschedule your appointments over and over again,…read morebut they force you into a multi-procedure plan. And they charged me twice for procedure. THE WORST!

I have been to a lot of dentist in my life. The reason for me going was one, I'm looking for a new…read moredentist in my area and two a more modern dentist facility. I thought this would be the place, but this is not it. I have to say this was the worst experience ever. I would not recommend anyone to go to Aspen dental. Where do I start? First you make an appointment they do the x-rays and you wait at least an hour and a half in the room for the doctor. When the doctor comes in, she was very pleasant, but they didn't even look at my mouth. They only looked at the x-rays. They sent me directly to a financial desk to decide what my treatments plan will be. I had a broken crown on the side, that was my main concern. They told me that my crown couldn't be fixed that I would have to do either a partial implants or I can do extraction for a partial implant. They wanted to charge me $10,000 I told them let me think about it and got back to them. I decided to go with the extraction and just leave the bone just in case I do decide to get an implant. I called to make an appointment no return call. Few days later I called again a lady by the name of Nikki answers the telephone. I explain to her that I came in and I decided that I want get my tooth extracted and I'll worry about the rest of the things later which is the teeth whitening etc. First, she said she couldn't find my records and I have never been seen there which is incorrect. Then she finds it in the system and she keeps saying to me "I don't understand" I'm clearly explaining what I want done. She proceeded with " I don't understand" she proceeded to tell me "you can't just do one service" I said it makes no sense to me she response. Then all of a sudden she finds my records. and she said she's going talk to the doctor about it then I don't want any of the other options presented to me she'll call me back. She calls me back note today is September 23. She tells me that she spoke to the dentist and they said they could do that but I can't get seen until October 19. I asked was there anything earlier she said no then she quoted me a price of almost $300 to have my tooth removed. I said I have dental insurance and my insurace cost said that it should only cost $150 why is it 300 her response was I don't understand the question you're asking me she kept saying that it irritated me so badly. I was speaking clearly I said what I wanted and I don't think they like the fact that I only wanted one service they wanted to get more money it is price gouging and they are money hungry and I told her that I will not like to do this anymore. Once I said that she was even ruder and she said first of all, I didn't even let her finish with her first of all, I was done. I said first of all goodbye. The lady Nikki needs training she's rude and this location needs help. I should've take heed to the negative comments on Yelp and some of the other social media sites. Lesson learned.

Thank you for your care and professionalism. There was a wait and delay for my surgery but this is…read morethe case in healthcare. You put me at ease during the surgery and I am so thankful! Thank you Kayla, for letting me hold your hand. You have no idea how much anxiety I had that morning. So far, 48 hours later, I'm doing well. Thank you! Everyone has a different experience, but I am so happy to have had an open mind despite some negative reviews I had read. Thank you Dr. Choi and support staff!

So far first visit to Dr Michael Choi. Have been here an hour waiting. No apologies, just waiting…read more Signed a ridiculous amount of paperwork. Annoyed so far. Also an hour away from our house as my chipped wisdom tooth happened 2 months ago and this was the earliest appointment I could get for a consultation. Not a happy camper so far.UPDATE: Hour and a half; finally out the door with surgical appointment set. United Concordia is great dental insurance FYI.

An absolute blessing to have found such an amazing dentist and kind person. The office staff is…read moreamazing and helpful as humanly possible with appointments and scheduling. Definitely the premier example of superior dental care for an individual requiring major dental work to families simply needing routine cleanings and checkups.

I love this Dentist. He is knowledgeable, kind and gentle. He lets you know what is going to…read morehappen as he works. He discusses what work you may need in the future when you are done, with no pressure to have it done. His surgery is clean and he calls you to remind you of your appointments. He was in the Army, so you know that he has seen and operated on every problem likely to be encountered. He lives near his surgery, so he doesn't miss appointments. Call him, and discuss your dental concerns with him.

A+ Service -- I'll Never Go Anywhere Else…read more I want to give a heartfelt thank you to the incredible team at Charles County Surgical Arts -- you've officially changed how I view dental procedures. I came here with a deep fear of dental work due to a traumatic extraction years ago. My primary dentist, who knows how serious my phobia is, referred me straight to Dr. McElveen and his team -- and I'm so glad they did. From start to finish, this place has been nothing short of elite-level care. My consultation was smooth, thoughtful, and respectful. Dr. McElveen walked me through the best sedation option for my needs, and every step afterward was handled with professionalism and kindness. Special shoutouts: * Nurse Nicole made me feel cared for from beginning to end. * Trinity at the front desk was warm, welcoming, and kept everything moving smoothly. * And every other young lady who helped behind the scenes -- I noticed your professionalism and calm presence. Thank you. The day of my procedure? Flawless. I arrived on time, was taken back quickly, and before I knew it -- it was over. My husband was able to pull up to the side entrance (which looked like it used to be a drive-thru bank) and they wheeled me out straight to the car. Talk about first-class service. That kind of care doesn't usually happen at a dentist's office, but here it felt like I was being treated like family... or a VIP. While my husband waited, there was coffee and water available in the lobby -- a small touch that makes a big difference. He even commented on how comfortable the space was. Now for two helpful suggestions -- not complaints, just tips to improve an already excellent experience: 1. Blankets: The office was chilly (as most medical centers are), but there were no blankets available that morning. I was in short sleeves and could've used one while waiting. I understand they were being laundered, but I recommend keeping a few ready earlier in the day, especially for anxious patients like me. 2. Acrylic Nails Tip: If you're getting sedation, ladies -- consider clipping your pointer finger acrylic nail or leaving one off. The oxygen monitor has to clamp on that finger, and I didn't realize that until afterward. It'll save discomfort and make things easier for the team. Even with that, they were so attentive. My blood pressure was elevated due to nerves, and they monitored it carefully. Dr. McElveen made sure I was fully stabilized before even starting. That level of care shows integrity. And the follow-up? Exceptional. * I got a text the same evening. * I received TWO phone calls the next morning to check on me. That kind of check-in is rare -- and incredibly appreciated. If I ever need another tooth extraction, implant, or sedation-based dental procedure, I will only trust Charles County Surgical Arts. Thank you all for treating me with care, dignity, and excellence. This is how patient-centered healthcare should be done. With deep appreciation, Please check out my prior review of my consultation

Dr. Look and his team took care of my son today and did a fabulous job! They were kind, courteous…read moreand extremely professional! We could not have asked for a better experience. My son has PTSD from experiences with previous dentist's and he was immediately put at ease by the entire staff and for that we are grateful! I highly recommend Charles County Surgical arts to anyone who needs these services!