Had a great experience in the chair during my procedure. My…read moreproblem was afterwards with billing. After receiving my insurance claim, I noticed I was due a refund back from the cash payment I had made the day of my procedure. I called the office to check on it. Only then was I told that there was a $145.00 "one time single use instrument" office charge that isn't submitted to the insurance company and is "an office charge for instruments used during the procedure". Sounds like something that should be included in the cost of a procedure since these instruments are needed to perform the procedure. As if dealing with insurance companies isn't bad enough, I shouldn't have to worry about my doctor charging extras to get more money out of me.

Excellent client care, thorough explanation of the procedure and really great environment that…read moreimmediately put me at ease.

Let's be real: not many people get excited about going to the dentist. Like many others, I often…read morefeel a bit of "chair anxiety," especially being pain-sensitive. However, after two visits for a veneer replacement, I can honestly say this office has completely redefined the experience for me. From the moment you walk in, you notice how efficient the operation is. The staff is incredibly attentive and well-mannered, treating every patient with genuine respect. One thing that really impressed me was their use of radios to coordinate. It allows them to manage their workload quietly and quickly, ensuring I was never left waiting or wondering what was next. It's seamless, modern, and highly efficient. What truly sets this team apart is how they handle the "human" side of dentistry. They do a terrific job of explaining every single step of the procedure. There are no surprises, which is a huge relief. If you are nervous or sensitive to pain, this is the place for you. They don't just make you feel "comfortable"--they make you feel important and valued (and pain free!!) My veneer replacement looks phenomenal. The attention to detail is evident during the temp and final result. These have been the two easiest and most enjoyable dental visits I've ever had. If you're looking for a team that combines skill with a truly patient-centered atmosphere, this is the place. I cannot recommend them highly enough!

Stay away from this dental office now known as Creigh Crandall DDS Waldorf PC dba Dental Care of…read moreWaldorf!!!! They are shady need to be closed down -DEFINITY TAKE ADVANTAGE OF YOUNG PEOPLE They charge for procedures that they don't do Want to be paid full price up front before submitting anything to the insurance company. Overcharge for procedures that are covered by insurance then refuse to refund the money!! My granddaughter went to them on July 26, 2026 for fillings & a pulp caps for 3 teeth. She was charged up front even with dental insurance. When we got the dental statement from her insurance company it showed they submitted a claim for 2 procedures - my grandaughter was charged for 3 procedures. My granddaughter showed me the bill and explanation of benefits from the insurance company showing the difference. I called Creigh Crandall DDS Waldorf PC dba Dental Care of Waldorf the next day regarding the bill and insurance explanation. The office manager claimed it was a mistake and she would credit the money to my granddaughter's account. I told them she wants a refund - she would not be coming back. Then asked why no one called to let my granddaughter know she had a refund coming. She said we just put it in the account as a credit. I believe if I didn't call it would of stayed in their account!! I also asked why did the office charge her upfront when you clearly see she has insurance. THE OFFICE MANAGER ANSWER TO ME WAS THAT SHE SEEN MY GRANDDAUGHTER WAS ONLY 19 THEY WANT TO BE PAID AND MOST YOUNG PEOPLE DON'T PAY!!! I was floored!!! I asked how can you assume when she clearly has a job and dental insurance. Her answer was this is the way we get our money. My other question to the office manager (this office will not give you names) was why the pulp caps were not turned into the insurance and why did you charge my granddaughter full price? She came back and said pulp caps are not covered by insurance - really?. I called the insurance company United Health spoke to a representative asked him about the pulp caps - if they were covered? Per insurance rep they are covered at 80%, the dental office needs to resubmit the claim. I called Creigh Crandall DDS Waldorf PC dba Dental Care of Waldorf spoke to the office manager and told her I called the insurance company the pulp caps are covered to please resubmit the claim, my granddaughter is due a refund in the amount of $247.60 She said she would let the woman who does the insurance claims know when she comes into the office. I asked when would she be in the office, she claimed in a couple days. I called back 2 days later, spoke to this rude woman who does the insurance claims she immediately said she received a statement from the insurance company it was not covered. I said okay I would call the insurance company to find out why they are telling me pulp caps are covered and sending her something that it is not. Come to find out she didn't submit a claim for the pulp caps, she resubmitted the claim she has already been paid for. The insurance company asked me if they could put me on hold so they could call her and get it straighten out. She refused to talk to him, refused to get on a three way call with me, told the rep the dental office was not contracted with United Health Care. They clearly are. Would not speak to him and hung up. Creigh Crandall DDS Waldorf PC dba Dental Care of Waldorf owes my granddaughter $247.60. If they don't give her a refund, I will go to the state's attorney and file a small claim against them. I also filed a complaint with the better business Bureau & filed a grievance with my granddaughter's insurance company against the dental office.

A+ Service -- I'll Never Go Anywhere Else…read more I want to give a heartfelt thank you to the incredible team at Charles County Surgical Arts -- you've officially changed how I view dental procedures. I came here with a deep fear of dental work due to a traumatic extraction years ago. My primary dentist, who knows how serious my phobia is, referred me straight to Dr. McElveen and his team -- and I'm so glad they did. From start to finish, this place has been nothing short of elite-level care. My consultation was smooth, thoughtful, and respectful. Dr. McElveen walked me through the best sedation option for my needs, and every step afterward was handled with professionalism and kindness. Special shoutouts: * Nurse Nicole made me feel cared for from beginning to end. * Trinity at the front desk was warm, welcoming, and kept everything moving smoothly. * And every other young lady who helped behind the scenes -- I noticed your professionalism and calm presence. Thank you. The day of my procedure? Flawless. I arrived on time, was taken back quickly, and before I knew it -- it was over. My husband was able to pull up to the side entrance (which looked like it used to be a drive-thru bank) and they wheeled me out straight to the car. Talk about first-class service. That kind of care doesn't usually happen at a dentist's office, but here it felt like I was being treated like family... or a VIP. While my husband waited, there was coffee and water available in the lobby -- a small touch that makes a big difference. He even commented on how comfortable the space was. Now for two helpful suggestions -- not complaints, just tips to improve an already excellent experience: 1. Blankets: The office was chilly (as most medical centers are), but there were no blankets available that morning. I was in short sleeves and could've used one while waiting. I understand they were being laundered, but I recommend keeping a few ready earlier in the day, especially for anxious patients like me. 2. Acrylic Nails Tip: If you're getting sedation, ladies -- consider clipping your pointer finger acrylic nail or leaving one off. The oxygen monitor has to clamp on that finger, and I didn't realize that until afterward. It'll save discomfort and make things easier for the team. Even with that, they were so attentive. My blood pressure was elevated due to nerves, and they monitored it carefully. Dr. McElveen made sure I was fully stabilized before even starting. That level of care shows integrity. And the follow-up? Exceptional. * I got a text the same evening. * I received TWO phone calls the next morning to check on me. That kind of check-in is rare -- and incredibly appreciated. If I ever need another tooth extraction, implant, or sedation-based dental procedure, I will only trust Charles County Surgical Arts. Thank you all for treating me with care, dignity, and excellence. This is how patient-centered healthcare should be done. With deep appreciation, Please check out my prior review of my consultation

Dr. Look and his team took care of my son today and did a fabulous job! They were kind, courteous…read moreand extremely professional! We could not have asked for a better experience. My son has PTSD from experiences with previous dentist's and he was immediately put at ease by the entire staff and for that we are grateful! I highly recommend Charles County Surgical arts to anyone who needs these services!

An absolute blessing to have found such an amazing dentist and kind person. The office staff is…read moreamazing and helpful as humanly possible with appointments and scheduling. Definitely the premier example of superior dental care for an individual requiring major dental work to families simply needing routine cleanings and checkups.

Thank you for your care and professionalism. There was a wait and delay for my surgery but this is…read morethe case in healthcare. You put me at ease during the surgery and I am so thankful! Thank you Kayla, for letting me hold your hand. You have no idea how much anxiety I had that morning. So far, 48 hours later, I'm doing well. Thank you! Everyone has a different experience, but I am so happy to have had an open mind despite some negative reviews I had read. Thank you Dr. Choi and support staff!

So far first visit to Dr Michael Choi. Have been here an hour waiting. No apologies, just waiting…read more Signed a ridiculous amount of paperwork. Annoyed so far. Also an hour away from our house as my chipped wisdom tooth happened 2 months ago and this was the earliest appointment I could get for a consultation. Not a happy camper so far.UPDATE: Hour and a half; finally out the door with surgical appointment set. United Concordia is great dental insurance FYI.

Would give 0 stars if possible. Not only do they reschedule your appointments over and over again,…read morebut they force you into a multi-procedure plan. And they charged me twice for procedure. THE WORST!

I have been to a lot of dentist in my life. The reason for me going was one, I'm looking for a new…read moredentist in my area and two a more modern dentist facility. I thought this would be the place, but this is not it. I have to say this was the worst experience ever. I would not recommend anyone to go to Aspen dental. Where do I start? First you make an appointment they do the x-rays and you wait at least an hour and a half in the room for the doctor. When the doctor comes in, she was very pleasant, but they didn't even look at my mouth. They only looked at the x-rays. They sent me directly to a financial desk to decide what my treatments plan will be. I had a broken crown on the side, that was my main concern. They told me that my crown couldn't be fixed that I would have to do either a partial implants or I can do extraction for a partial implant. They wanted to charge me $10,000 I told them let me think about it and got back to them. I decided to go with the extraction and just leave the bone just in case I do decide to get an implant. I called to make an appointment no return call. Few days later I called again a lady by the name of Nikki answers the telephone. I explain to her that I came in and I decided that I want get my tooth extracted and I'll worry about the rest of the things later which is the teeth whitening etc. First, she said she couldn't find my records and I have never been seen there which is incorrect. Then she finds it in the system and she keeps saying to me "I don't understand" I'm clearly explaining what I want done. She proceeded with " I don't understand" she proceeded to tell me "you can't just do one service" I said it makes no sense to me she response. Then all of a sudden she finds my records. and she said she's going talk to the doctor about it then I don't want any of the other options presented to me she'll call me back. She calls me back note today is September 23. She tells me that she spoke to the dentist and they said they could do that but I can't get seen until October 19. I asked was there anything earlier she said no then she quoted me a price of almost $300 to have my tooth removed. I said I have dental insurance and my insurace cost said that it should only cost $150 why is it 300 her response was I don't understand the question you're asking me she kept saying that it irritated me so badly. I was speaking clearly I said what I wanted and I don't think they like the fact that I only wanted one service they wanted to get more money it is price gouging and they are money hungry and I told her that I will not like to do this anymore. Once I said that she was even ruder and she said first of all, I didn't even let her finish with her first of all, I was done. I said first of all goodbye. The lady Nikki needs training she's rude and this location needs help. I should've take heed to the negative comments on Yelp and some of the other social media sites. Lesson learned.

Friendly staff, I needed to get crown put in and Dr. Gittleson was able to fit me into his schedule…read morewhen it was convenient for me. I was in and out and didn't experience any discomfort.

I was referred to Dr Reid at Fort Washington Oral Surgery to have a cracked molar removed. I can…read moreonly say, "EXCEPTIONAL care! Dr Reid's assistant, Lisa was so friendly and professional. The office is well appointed, very clean and the front desk staff were courteous and professional. Needless to say...recommendations have already been made!

Had a great experience here! They took their time with me…read moreexplained everything before my dental procedure and when I came back to have the work done they made sure I was comfortable with the plan before starting.

He had scared my daughter for life. Told me he was unable to complete extraction because my…read moredaughter was obese and he could find her veins. My daughter is 292 lbs 16 years old and Kaiser never had an issue with finding her veins... I guess there is a difference between dentistry and phlebotomy. They started to cut in her gums without sedating her which I was charged for sedation. On another note I will give a star for the exceptional staff. They were very professional and nice. The doctors lingo didn't seem very educational... should've known

Terrible. I don't like his bedside manner. I don't trust…read moretheir billing system. We were overcharged. He does not allow photos in the office. Beware.

If I could do 0 stars I would. I went in three times for an emergency appointment. I complained of…read moretooth pain in about 2 teeth on my left and 2 teeth on my right. A woman on the phone told me that the dr probably wont fill them. She was absolutely right. First day he said he saw staining on one of my teeth and didnt see any cavities on my left side. 2 days later he sees two cavities but because the one on the bottom is small, it shouldnt be causing any issues. Instead of filling the teeth, he referred me to an Oral surgeon to have my wisdom teeth removed because according to him, they could cause pain that could affect any tooth. 2 weeks later and i'm still in pain. It was a waste to even be fit into the schedule if he rushes the appointment and neglects to address the issues. I will definitely find another dentist for myself and my kids. Completely wasted my time.

Hands down, Dr. Hood is the absolute BEST dentist I've ever experienced, and I've lived in 3…read moredifferent states. Not only does he take excellent care of our family's dental needs, he's genuinely concerned about our children's wellbeing. He's very attentive and believes in going the extra mile for his patients. Forget 5 Stars, he deserves 100 Stars