I have to tell you. I have met a lot of professionals in the medical field; however, Dr. Shumate is the second doctor I have had the honor to meet who provides top-notch medical care. He is truly patient and extremely conscious that his patients feel no pain during major procedures. He sees my family of seven, and I have even recommended him to other extended family members. read more

I highly recommend Kenneth Shumate and his team. I have anxiety when it comes to the dentist, Ken and his team always have been so comforting. I've never waited at his office, very prompt, professional and a clean environment. read more

Dr. Shumate is not just a typical dentist. I have had many dentists due to having lived in different states. None top the level of expertise in dentistry I have experienced at this practice. At my initial appointment, after performing X-rays, Dr. Shumate informed me that I have a benign condition, Cemento-osseous dysplasia (COD) which is common among African American women. I was made aware previously but forgot about it. He explained to me that this is nothing to be alarmed about. Due to his experience and proven knowledge I trust this. My previous dentist was unable to determine the cause of the discrepancy shown on a previous X-ray. She l referred me to a specialist who then informed me of this condition. Dr. Shumate just repaired a damaged filling which my previous dentist never mentioned. I go to the dentist twice a year for cleanings and have always kept up with X-rays etc. This damage was overlooked for quite some time by my previous dentist. Dr. Shumate saved my tooth! Also, in the past, I was not afforded the opportunity to view pre and post-treatment pictures. Dr. Shumate showed me a before, during (after removal of old filling and cleaning of the area), and after picture of my tooth post-treatment. The difference was like night and day. I cannot end this review without acknowledging Dr. Shumate's assistant, Toni, whose pleasant demeanor is a wonderful addition to the practice. She efficiently handles my insurance needs and advises me on ways to minimize high out of pocket costs. Needless to say I am impressed and again even more pleased with my decision to have made the switch to this practice. read more

I have been to a lot of dentists in my area, and this by far was the best. All of the staff was very nice and helpful. The dentist was excellent and thorough. I have severe dental anxiety and the dentist listened to my concerns. I recommend this full service dentist! read more

Relocated from Florida visited as a new patient, all staff was very nice and welcoming. Dr. was very thorough and friendly. I recommend this office. read more

Thank you to Dr. Shumate for giving me my smile back . Waldorf Dental Care service was very professional and friendly.

Your receptionist is a liar! She lied to me and she lied to my insurance company! I arrivedd this morning because she told me you saw emergency appointments between 8:45-9am, however when I got there she told me you decided yesterday that you were not taking any new patients. I left and called my insurance company and they called your office and she lied and told them you didn't see me because I was a walk-in. I went back upstairs and asked her why she lied and she lied once again and said she didn't say what my insurance company rep told me. Once again, your office represents why it's hard to support black businesses!!!! Sooooo disappointing!! read more

Worst experience ever was there at 9am After waiting for hours to see the doctor I asked the young lady at the desk will I be call anytime soon and she said the girl came to her and asked her what was my name and and she's surprise she didn't call me back then but they will call you soon this was at 1130am by 12pm I told The young lady at the desk don't even worry about it I'm leaving she asked me Would I like to reschedule I told her no thank you I will never come back here again worst experience ever. read more

(Not from this area) I visited one other Dentist practice prior to my experience with Dr. Shumate. My experience was everything. I felt confident that I was in good hands and Dr. Shumate didn't disappoint. If you're in need of a professional expert in denistry consider Dental Boutique for your next dental visit. read more

I just love my dentist. I've recently been going to him for a year & today I got two really deep cavities filled and I didn't feel a thing! Not only was it painless he basically rebuilt my teeth. I love his work, I don't see me changing dentist ever! read more

Dr. Shumate and his staff at Dental Boutique of Waldorf are very professional. All of my questions during visits were answered and I never left the office with a concern. I highly recommend Dental Boutique for everyone...young and old!! read more

Had a wonderful experience; from the brief wait in the waiting room where I was amazed at the setting, to having my wisdom teeth pulled. I heard so much about how it would be painful and I didn't feel any pain. The doctor took great care of me and I would recommend him to anyone. read more

I am 41 year old male that has to get dentures , was very scared of the whole idea !!! But the doctor made me feel like part of his family and clamed my fears,great dentist you have to go check out his office ,it's clean and very friendly staff . read more

Dr. Shumate is an excellent dentist and is very accommodating to all who is in need. He definitely steps up to provide exemplary care.

I seriously have nothing good to say except the office is clean and they are nice. He said he needed to fill 5 teeth? . I've lived in Arlington, Va all my life and went to the same dentist she's done me VERY well so it was a shock cause I've never really had cavities. My first appoint went okay. But my tooth was in PAIN the next day I couldn't chew on the side I've been chewing on my whole life, made the complaint and he said that "the filler didn't dry all the way" like SERIOUSLY so he said he'd refill the tooth. I honestly don't think he knows wth he's doing. The problem is still there and 5months later my tooth is in pain and I have only 2 of the 5 teeth I supposedly needed filled. I'm literally pissed I should have just taken the 30 min drive from brandy wine to Va if I knew I was going to have someone who doesn't know what they are doing working on my teeth. I've saved 3 of my friends from coming here save ur time and money!!!!! read more

I had been going to the Dental Boutique of Waldorf for about a year. On yesterday 11/14/15, my son and I visited the office for a routine 6 month cleaning and was informed that I now must pay a co-pay of $36 for myself and $36 for my son during each visit. The receptionist then proceeded to demand that I pay $72 before I could be seen. I explained that according to my Dental insurance provider (Aetna), there is no co-pay for services. I then asked if she could please provide me with documentation which breaks down the reason for the co-pay after having no co-pay on all other visits in the past. She explained that I was not charged the payment in the past because the Dentist waived the charge. The receptionist then printed a slip that she gave to me which showed a billing code of D1330. I then immediately called my Dental provider (Aetna) to learn what the code was since the receptionist was unable or unwilling to do so. According to the Aetna representative, the code was for dental consultation purposes where the dentist explains how to care for your teeth. The Aetna representative suggested that I find an alternative dental provider in the area that does not charge their customers this billing code for each service. I then called 4 other dental providers in the Waldorf, MD area and asked do they charge their customers code D1330 during each visit. Every dental provider I contacted said no and that code is rarely used. I then explained my findings to the receptionist. She explained that she could ask the dentist to waive code D1330. My son and I were then called to go back for services. I refused to be seen and asked if I could receive my X-rays because I no longer wish to do business with them. I explained that it is wrong to take advantage of hard working people with families. The receptionist then smiled and said it will be 75 cents for each page of the x-rays. She then printed out and handed me a bill for $100 and explained that since my son and I are refusing to be seen today there will be a $50 cancellation fee for each of us. She demanded that I pay. I then refused to pay the cancellation fee and told her that they should be ashamed of themselves. She continued to smirk and explain that she is just doing her job. At that point, my son and I left the office to cool off because I was very upset. I then called them back via phone and asked if they could please email my x-rays to my new dental provider. I was told that the best they could do is give them to me in person due to HIPPA reasons. I explained that according to HIPPA, if I sign giving them permission to do so, they can. The receptionist explained that there is nothing I can do but pick them up. My son saw that I was upset; therefore, he informed me that he would go in and pick up the dental x-rays for me and would just give them the 75 cents per copy. My son went in and came back with papers of x-rays that you could barely see. At that point, I cut my loss and let them have their money for the copies. The new dental provider I selected explained that they would be able to provide us with a same day appointment because someone cancelled. The new dental provider also explained that they would advocate on our behalf and try and get copies of our dental records. When I arrived to our appointment with the new dental provider, I was informed that the Dental Boutique of Waldorf faxed the new provider copies of our dental records that they could barely see. The new provider felt so bad about our experience that they told us that they would provide my son and I with free x-rays because our dental provider only allows x-rays every year. Stay away from the dental boutique of Waldorf. They are not honest people. They will do anything to get a dime and can't be trusted. read more