I've been a patient at this dental office for many years, and overall the service and quality have been hit or miss. That said, special shoutout to the Office Manager--she is amazing and consistently exceeds my expectations. To be clear, I'm not referring to the receptionist, but the young lady in the back who handles payments. She is always professional, clear, and helpful. read more

The New office manager is insane & saying that she lacks professionalism is being nice. Having been a patient here for at least 15 years & then being told over the phone, that im banned is the wildest thing I've ever encountered in a doctor's office. They never contacted me to let me know that im banned, I found out when I tried to make an appointment. This all stemmed from me being a few minutes late & I was rightfully upset. I was told that they've never had a grace period which is a flat out lie. Dr Bashara is a wonderful dentist but he will continue to lose patients with this woman at the helm read more

Rivertown Dental is the BEST provider in the county. Me and my family have been a patients for over 20 years. state of the art facility and excellent admin, hygienists and dentist! Tiffani Harris-Davis read more

I've been a patient here FOREVER...but no more. ONE of the dentists is good & he is the onIy o would see in their dirty office building. Anwya I was 15 minutes late & the receptionist stated they don't have a grace period & that they charge if youre late. They send you a million texts & emails before your appt & none of them state that. I told the receptionist that this needs to be conveyed in writing somewhere & she points to the door leading to the office w all of their rules on it. A lot of good that does when I'm already here. Then I tried to reschedule and she tells me I can't get scheduled until 4 months later. Ridiculous read more

Amazing team ! Excellent bed side manner! I've been a patient for over 15 years and this office is clearly the best in this area!

Dr. Bashari​ and the team did amazing work. My procedure was painless and efficient. The office was clean and welcoming. Definitely recommend! read more

I had my teeth cleaned at this place yesterday and I felt no pain and my mouth felt so great.

If u go to this make sure you're on time. If you are five minutes late they will cancel your appointment. Literally anything goes wrong. Traffic stop for gas accident yuck. Your appointment is canceled if you are three minutes late.! dirty building read more

I have been a patient at Rivertowne Dental for about 1 year and had 3 visits for teeth cleaning. For two visits, the hygienist thoroughly cleaned my teeth, and the dentist reviewed after. For the third visit, the dentist cleaned my teeth. The dentist identified a potential issue that would require an orothodontist. The dentist answered my questions and which helped me feel I had the information I needed. The receptionist was helpful in scheduling appointments. When I was contacted that my appointment needed to change, the receptionist was helpful in rescheduling to another time that same week. read more

I have been using Rivertowne Dental for over 5 year. The staff is friendly and the techs ae very knowledgeable. Making appointments are easy and the staff and their system will send you a reminder. Great location, near shopping and lots of parking read more

The most worst experience I've ever experience at a dentist visit!!! First U went in for my first exam I had to explain to the dentist about the cavities that I had. He was examining my mouth I guess he could not see them. Than he drilled a hole in me of my teeth. When it's time for my visit he postponed it for 2weeks. I called for 15 min no one answered the phone. I had to text the number that text to confirm the address! They said they were SO BUSY , but when I came into office no one was there waiting. Matter of fact I was the first one to sign in. I will never return here. They said they are short handed the same excuse everyone uses, but that's why I picked the first appointment. Receptionist was the worst! Ppl think they can treat you any way when you are the same ethnicity as them! HIGHLY NEVER RECOMMEND read more

It's a rare occasion that I get to recommend an outstanding business to the public. My comments are real and truthful. I have been a patience with Rivertown Dental - Dr. David O'Neal and Associates for over 30+ years. I have witnessed this outstanding dentistry evolved over many years into the latest technologies and hiring the most knowable staff within its field to provide its patience top notch care. If you need a procedure that's you must pay out of pocket, take advantage making monthly or bi-weekly payments until you decide when its best to move forward with the procedure. I just completed my second crown work with no financial worries or discomfort to my mouth. Thank you Dr. Bishara for the awesome work you performed on all my dental procedures. You are a great addition to the team. Marie Bell Anderson read more

My experience with Rivertowne Dental was great. The staff is very friendly. The wait was quick, and the dentist are very professional. I can tell they use the latest technology in the practice and the entire experience was great. Highly recommended. read more

Latrice was amazing she gives great detail information and what's going on with my teeth. The whole staff is very nice and caring. I've al had bad experiences at the dentist not Rivertown Dental I recommend if you had bad experiences in the past or your first time come here. read more

Came in for a routine cleaning with Dr B. All around great experience given that it was a dental visit. Quick, easy, minimal waits. Definitely recommend. And easy parking. read more

Skilled and kind staff. I love going there and recommend them always. They provide quality care. My regular cleanings, an extraction, and a crown were done with them for years now and everything is held up really well and I did not have to keep going back to get the crown done right... It was done right the first time! read more

I have been going to Rivertowne Dental for years. If you want EXCELLENT CUSTOMER SERVICE this is the place to go. I love how you are not left waiting just sitting in the lobby; you are in and out. Scheduling appointments are easy. I just can't say anything bad about this Dental office. I was there recently to have my new crown put on; Dr. B had me in and out in about 15 minutes, and I felt no pain‼ read more

I am happy to have found my permanent dentist at Rivertowne Dental. Dr. Nabil Bishara and his associates ensured my comfort from the moment I stepped into the office and throughout my whole experience. The procedure was quick, painless, and precise. I am truly impressed by the professionalism at this location. Thank you for being the best! read more

I've been coming here for 20 years! Dr. O'Neal is great -along with the other staff. Great service has been the norm.

Absolutely amazing customer service and treatment. Best dental experience I've ever had.

I've been visiting this dentist for years and years. They do a solid job. Finally learned how to properly take care of my teeth so I enjoy my dental visits now. Just be sure to be on time for your appointment. There is no grace period and you will not be seen if you're one minute late! read more

Rivertowne Dental is an open-spaced office where the ambiance is friendly with efficient staff. Drs. O'Neal and Bishara are dental professionals who offer a variety of services with patience and personal care. Totally recommend this family oriented, basically pain-free services with up-to-date equipment and computerization to evaluate and address your dental needs. Rivertowne Dental is where you want to be. read more

Dr. Bishara and his staff were excellent. It was my first time visiting at Rivertown Dental, and it was a very pleasant experience. Dr, Bishara was very professional, kind and gentle. The dental office was very clean and the staff was helpful. They do quality work. I look forward to going back. I highly recommend them. read more

The practice did an excellent job with my procedure. Very professional, friendly, and great results. Highly recommend

This may or may not be a completely fair review, but I'll leave it anyway. I selected this office as my provider with Delta Dental. I am someone who works A LOT and have waited so long beyond what I should to get a deep cleaning, which other dentists have told me I need since I had braces and this led to some periodontal issues. I called the office to schedule a deep cleaning, and they said they won't schedule one until I do a SEPARATE appointment for an evaluation. Sorry, I sometimes work 7 days a week and it was a sacrifice getting time aside to go for a cleaning, especially since this office is 17 miles away from me (an insurance issue I don't care to explain on here). I find this inflexibility very off-putting and disappointing for a place that has such good reviews, so I'm using this to knock them down a peg or two. Update: It turns out this review probably was unfair. I called multiple dental offices after this and they all had the same policy. Seems very odd to me, but I guess that's the way it is. I don't think it's fair to penalize this business if they simply have the same policy as other places so I'm raising the stars for my review but leaving it in place in case anyone can benefit from the info. read more

Ok, so after not knowing if my previous dentist, Dr. Quentin Monroe, of over 5 years is dead or alive since the office staff isnt answering the phone, I went searching for a new dentist to fill the resin that had come off the hole covering the cavity on my tooth. When I called DC Dental Spa & explained my situation, I told the very nice young woman over the phone the situation about the tooth & who my dental insurance was with. When I got there, they took a picture of me (WTF?!) like I was a criminal, claiming it was a part of their new patient form. (Note: I can only deduce that because the office sits in the heart of GW's campus that alot of students have come through there, got services & skipped out on the bill.) Either way, I've NEVER heard of a dental office taking a picture of a person to go along with their personal profile. That alone was off-putting & I will never go back there again. And when the doctor examined me, he had the receptionist quote me a price of $2100!! So I found Rivertowne Dental through my dental insurance. Made an appointment & got Dr. O'Neal. After explaining the situation, we both thought the tooth would be a simple fix. But the xray showed an abscess. So Dr. O'Neal strongly suggested a root canal & a filling for the tooth....all for $300!!! He wrote me a prescription for some amoxicillan to kill the bacteria from the abscess. I had the procedure yesterday & Dr. O'Neal was very quick & professional during the root canal procedure. Loving the fact that he was able to save the tooth/my smile so that I won't have to end up looking like a walking jack-o-lantern! I have never been so excited to want to go back to the dentist to help maintain my dental care. :-) And the office staff was very professional. read more

Not sure where to begin with my experience at Rivertown Dental. My cousin recommended this office. I live NW DC, work Arlington VA and really had no desire to drive to Oxon Hill for dental visits. My initial telephone contact was surprisingly upbeat and positive. My subsequent visits were SUPERB. Admin staff is personable, friendly and welcoming. The professional staff is also on point as well. My fear of pain has kept me away from a dentist chair longer than any adult with health/dental benefits should. Dr Bishara was very comforting and reassuring; updating me every step of the way. He called the next morning to follow-up post procedure. I am a fan of this Dental office and don't mind the drive across town. read more

Great office, I wish I had known about this years ago. All of the employees are professional and friendly, which is a major plus for dental/doctors offices. They are very organized and timely, I've literally never waited over 5 minutes to see the doctor or an associate. All of the staff also seem knowledgeable about the basics, no "uh im not sure let me ask." I also like that they are flexible with appointment times. I had to email during closed hours and someone called me first thing the in the morning with a response. Great efficiency! Thinking about switching the entire family over. read more

Let me preface this by saying the actual dentists are excellent, professional and take their jobs quite seriously with an heir of professional care for their clients. This said however read on for why I rated only 2 stars. THE NEGATIVE: The phone scheduling staff members here are absolutely awful. They do not provide accurate information most of the time. Have had multiple times where they have put me on hold for over half an hour to an hour just this year. It is also not uncommon for them to put you on hold within 60 minutes of closing and leaving you on hold until they close then you get a message saying they are closed and to call the next day. The scheduling staff are extremely unprofessional. The phone staff (Needs) to be replaced. They do not seem to understand they represent the office they work for each time they answer the phone. Its unfortunate to see such excellent dentists potentially lose repeat customers over inappropriately unprofessional phone staff members. Again the actual dentists themselves are extremely proficient in their craft. They are excellent dentists. If only it was not so stressful trying to get an appointment when you actually need one! You should not have to go through stress to get an appointment. You should be able to get any questions and concerns you have answered in a professional and astute fashion. Go elsewhere until the phone staff are replaced if you encounter the same. read more

Beware and do not come to this dentist. I was a patient here but never again the front desk staff was so incredibly rude and Ghetto to me I was shocked. I asked to speak to a supervisor and that was also a Hugh mistake she was also unfriendly and rude. Needless to say I didn't make my appointment and I will not be back its very unfortunate because the dentist I saw in a previous appointment Dr. Bishair was so nice but if the practice will not take the time to train there staff or insure that quality customer care is given then I don't need to waste my time and neither do you. FIND SOMEWHERE ELES TO GO CAUSE THIS PLACE IS THE WORST. read more

I read reviews about the staff at Rivertowne Dental & was hesitant to go there, but decided to try it anyway. I needed a partial plate repaired for my 92YO mother. Dr. Bishara was very nice/good with her. He's very patient and friendly. She's on oxygen and in a wheelchair so it's difficult to get her into the facility. I paid upfront for one tooth to be repaired on her plate & Dr. B said I could pick it up to avoid her returning. When called I came right in to pick up the plate and the front office staff handed me a plaster mold with the partial plate stuck in it. I asked them to take the plate out of the plaster mold but they refused. They insisted I needed to make an appointment with Dr B. I explained about my mom & how Dr B told me to just pick up the plate. I told them I was uncomfortable with removing the plate from the mold, asked for assistance, but they refused. Then a tooth popped off the partial plate! It was not the tooth I brought it in to have replaced. It was still sitting on their counter, I never took it away. They insisted I broke it & want me to pay $84 more to have it repaired. I believe it was broken already before I touched it. The staff got hostile, rude, condescending, and two of them simply walked away. Finally an office manager showed up and told me I broke the plate. I really don't think so. I wish they didn't have it stuck in a plaster mold when giving it to me. Their customer service is non-existent. They lost 3 new customers today. It's a shame that the office staff treat people like this, and it's bad for the dentists who work there. I don't recommend anyone try this dentist office. Be warned, don't waste your money and time. read more

Dr. O"Neal was great. He went out of his way to work me in to see a loose tooth. His office was clean and attractive. His staff very accommodating. He was professional and competent. His friendly manner made the experience very easy. He put in a temporary bridge and I will be back to get my permanent one. read more

I have been going here for over 5 years and thoroughly enjoy the experience and the exceptional customer service. Everyone is super friendly and I absolutely adore Dr. B. My teeth remain healthy and with the wonderful hygenist team pain free. I have one problem. Why no goody bags filled with toothpaste, floss and those wonderful tongue cleaners. Please consider it. It appears that you are being well Cheap! read more

I have been going there for about 3 years now and I am happy with the services provided by the Dentists and Dental Hygienists. There is plenty of parking at the location and there is little to no wait time when I arrive for appointments. I also like the fact that the practice opens at 7:00 am in the morning. read more

I would not recommend this practice to anyone ever. The receptionist was very rude and not helpful at all, couldn't even get an appointment even though they took my insurance. I recommend you look else where. read more

Listen, Dr. B is perfection! I had to get bridge work done and I am in love with the results! read more

Rivertowne Dental - Say cheese dag it!! - General Dentistry Near Me - Oxon Hill, Maryland

Dr. Bishara is incredible, knowledgeable, and fantastic. Quick, diligent, and very intelligent. Also extremely nice and doesn't over sell you on anything. Trust him with my smile any day :) read more

Wanted to note my appreciation for Rivertowne Dental and especially Dr. Bishara for his professional treatment during a last minute appointment. Dr. Bishara took me in prior to closing and he and his staff did not rush to replace a filling that had fallen off 2x prior. Thanks to Rivertowne Dental my filling is still in, this is mainly due to the fact that he did not rush my appointment even though they had closed for the day. An overall great experience. Thank you... read more

I'm very particular about business running on time. Dr. oneal's office is beyond professional. If you have an appointment at 8am by 8:05 you are in the chair. Very professional, clean, and organized environment. Refreshing read more

Today was my first time doing to this dentist. I made my appointment last week and making this appointment was fairly easy. I was told that when I come to just bring my ID and Insurance card (even though they asked for my insurance information in advance). My appointment was at 11:30am but as a new patient, I got there at 11:15am. The office looked amazing and very comfortable. I walk to the window, no one was there but I did see the sign in sheet. I was not seen until an hour later-AND ONLY because another lady started to complain that we were being skipped over. She didn't sign in, but when I told them that I did sign in, they immediately rushed me to the back. The doctor seen me for all of 30seconds. I have asking about replacing a missing tooth, and he looked, and said I had three choices, one which needed to be referred out and the other 2 he would have to take a deeper look, but I needed to make another appointment for a full exam. WHAT WAS THIS THEN?!? A rush job because you all forgot about me. He then walks away. I had to excuse myself from the dental chair, and find my way back to the desk to check out. The office worker then asks me where my paper work was, I told her that I don't know-the dentist just dropped off a folder on the desk. She looks in it and says, what did they do with the paper work you did when you came in. I told her that NO ONE gave me paper work, no one has even had hi to me, and that I was sitting there for over an hour and was forgotten about, got a rush job and here I am. She then got off her cell phone and then tried to complete the paperwork for me (which fine-i get to rush me along but damn: I'm not incompetent). The real blow--THEY CHARGED MY INSURANCE AND ME THE CO PAY FOR THIS APPOINTMENT! I sat for more than an hour, was overlooked, rushed to the back, the dentist, didn't do not one thing, referred to outsource me, AND YOU ALL CHARGED ME!! This is crazy and outrageous. No other dentist as they walked passed jumped in to help, or to apologize or to help find a better solution. They charged me for this, and then said when I come back for the real exam, I will ALSO be charged for that too!! When I tell you, I left that place SO DAMN MAD!! I am in the process of calling my insurance company and filling a complaint. I am also looking into calling the BBB and seeing how far I can take this to make sure no one else has to experience this. VERY DISSAPPOINTING! I demand a refund and some changes to take place at this place! read more