I been going to Dr. Smith office for about two years now, well maintained and friendly. Hygienist Bisi is the best, she 's a true professional, very nice, friendly and knowledgeable person. read more

I saw Dr. K. Smith had good credentials so I called and asked if they were in network with BlueCross, I was told they were. My first visit was ok, the office staff is very nice but Dr Smith never looked at my mouth at all, He looked at the screen that his tech had uploaded pictures he had taken. He joked and laughed with 3 other people on his staff about the "bio-load" in my mouth. I am a registered nurse and knew exactly what he was saying. I should have walked out of the office at that point and I am sorry I did not. I was told my bill will either be $200 or $400 for the initial visit, depending on how they chose to bill. (???) I had to pay out of pocket on that day and then they billed me THAT same day for a biopsy that was done over a month later! They billed for a future service. Who does that? The biopsy was finally done and I was scheduled for a follow up the month after that. I called for the report a week prior to the appointment (3 weeks after the biopsy), they didn't have it. I called the day before my follow up, still didn't have it. I asked how we would have a follow up with no results? His dental assistant looked for the results and called me in the evening after the office had closed sounding like he was perturbed at my asking for the results of MY BIOPSY, he gave me the results and cancelled my follow up saying we didn't need to do any more. But I am still having an issue. The results were "precancerous" and I now have a wound were he biopsied that is not healing well. As of today, none of the bill has been covered by insurance. I have a new wound in my gum and my initial issue I went in for was never addressed. My mouth is sore and so far I am personally out over $800 dollars, which I paid up front, for nothing to have been resolved. I actually suspect fraud possibly taking place with their odd billing practice, and as for the doctor, very unprofessional and he likely caused more issues and he helped in no way. I spoke with someone in the office about my bill which CareFirst has denied, I asked why I was told they are in-network. I was told that sometimes the people at the desk will say they are in network (???). That is kind of a big mistake to make. I went in with high hopes that Dr. Smith would help with my issue, he did not, but I did get a big bill and a "free" tooth brush! Unless he decides to change and behave like a real doctor, don't waste your time or money. read more

My appointment with Dr Karl A Smith was by far the worst dental experience in my entire life! His behavior was unprofessional, erratic and rather scary! read more

Unprofessional to a frightening level. Chose this doc because he was close to my home. Went in with a referral from my dentist for a bone graft on a specific tooth. Waited TWO months for appointment with Dr. Smith. Thought the wait might indicate his value. Nope. Waited ONE hour in the chair for the "consult." When he finally showed up, he spoke only to his assistant, like I wasn't in the room. I knew exactly where I needed my bone graft, but Smith avoided any eye contact with me, and shuffled out of the room before I could ask a single question. I was then escorted out to the desk, and told to come back to make an appointment for a consultation. What the hell was *this* appointment for?!!! He did not look at my teeth, my x-ray, nor speak to me to entire time. In the interim months, I've had my bone graft done by Northern Virginia Periodontists https://northernvaperio.com I had forgotten about the terrible experience with "Dr. Smith," until he sent me this weird email today: Hello. I met with you on 01/31/2024 to review my findings and to explain the treatment that you need. Together, we discussed the unhealthy conditions in your mouth, what the risks are if you wait too long to receive care. We also discussed the treatment I recommend to get your mouth healthy. Getting healthy will allow you to chew, eat, and smile for many years to come. As of today, I have not heard from you with a decision as to whether you intend to begin any treatment. I can certainly understand that in the busyness of everyday life, things can come up that can get in the way of important health decisions. Delaying these important decisions can dramatically affect your dental future. I am concerned about you. I hope to urge you to make a definite decision about your condition. Waiting too long can waste valuable time. This could mean the difference between a favorable prognosis and a guarded one. Delaying dental care can quickly increase the cost of treatment. I certainly respect your right as a patient to decide for yourself now that you are informed about your health, know the risks of not having treatment, and understand your long-term prognosis. XXX, if you have decided against treatment or if have decided to have your treatment done in another office or with another doctor, please call to let me know. You will not offend me by either decision. I will be glad that you have made a decision that is right for you. If you have decided to have me complete your treatment, but need some help in sorting it all out, call my office right away so we can help you. Maybe there is something stopping you, like money, time, or fear, or maybe its that you don't completely understand a part of your treatment plan. I bet my team or I can help you, or at least together, we can come up with an alternative plan of action or point you in the right direction to make this right for you. Please, call me personally at 703-894-4867. I would be most happy to schedule an appointment with you to review the information and to answer your questions or I can also do so by phone, if you would find such an appointment helpful. I am committed to helping you in any way I can. Sincerely, Dr. Karl Smith -- Karl A. Smith, DDS, LLC Periodontal Treatment and Dental Implants Alexandria: 2500 N. Van Dorn Street, Suite 128, Alexandria, VA 22302 P 703.894.4867 | F 703.894.4869 Waldorf: 601 Post Office Road, Suite 1B, Waldorf, MD 20602 P 301.638.4867 | F 301.638.4833 read more

Well first off i would like to thank the staff at K.A. SMITH,DDS for making me feel like i was a 4 star gen. and i deserved it . and i always respond when folks say thank you! for my service,no no the Honor & Privilage was all mine to wear the uniform proudly and serve my Country(wish i was 19yrs old again)also let me give a BIG shout out to MS.BISI let me tell you ,you are simply awesome and my dental treatment was second to none.thanks to the vet.medical center for the referral. read more

Great dentist. As you know, when you have to see a specialist it's a bit nerve wracking. But Dr. Smith was terrific.