I received design help from James. He totally understood my home and created a plan that will work…read morebeautifully for me. The furniture is high quality. I highly recommend Cassona.

I came for Andersonville Galleria and hadn't realized that Cassona Home was right next door, which…read morewas serendipitous since I've wanted to visit here for a while. And I saw that they were having some sort of Labor Day deals so I couldn't pass up a stop! Angel was incredibly welcoming from the moment I walked into the shop. I wandered around for at least 20 minutes; they have some really lovely options for your home here. I am still in the unpacking and arranging part of a recent move, so I can't really be buying much since I don't know what I'd need... but I did see a cool bamboo desk that I'm still considering. I joined their mailing list to keep up on their sales and merch.

After some snafus with ordering and delivery while the owner was in poor health, they made it…read moreright, and were communicative the entire way! We loved to support this local business instead of a big box store and love our new queen futon!

Greg is a wonderful guy and helped me sort out what I had ordered-two futon mattresses, and one…read morefuton frame. He he'd been in business there for quite a few years. It's a place with a small showroom/workroom that, indeed, looked like it had been there for years. Futons seem to be a dying commodity let Greg warm the place up. It's nice to do business with a friendly person.

Aimee, Eric and team are great to work with, and the final product was exactly as promised…read more They are a highly professional and skilled group at their craft. If you are looking for a well made Murphy bed unit, look no further!

We hired Murphy Wallbeds Chicago for a new office setup: a custom desk, cabinets and shelving on…read moreone wall and a Murphy bed with shelving and cabinets on the other wall. Eric and John did a spectacular job with the best, most professional service of anyone we've had to do work on our house! They got the design exactly as we were hoping and the quality is superb while still being reasonably priced. Cannot recommend them enough. Here are a couple pictures of the space.

The quality of the furniture here is well above average. Help in the store was excellent. I…read morerecommend it wholeheartedly.

We were so disillusioned by the poor quality and high prices of places like Pottery Barn, and…read morewondered "isn't anybody making furniture from solid wood anymore?" We're so glad we found Plain & Simple. It took a while for our dining table and chairs to arrive due to the pandemic (ordered in Sept, got them in Feb), but the craftsmanship is absolutely stunning. It wasn't cheap, yet it was much cheaper than Pottery Barn's "farmhouse table" and chairs/benches made from veneer, which every online forum said would chip within a month. The two delivery guys who assembled everything were great. We're very happy with the experience.

The prices were honestly so reasonable-- highly recommend for well priced and cute couches (and big…read morecomfy chairs :)). The delivery went so smooth (they were actually early!). Super easy and nice people! 10/10 recommend!!

Extremely disappointed and furious with our service here. Ken seemed like a nice guy, promising…read morethat our couch would be ready for us 4 days from purchase. We sold our current couch in preparation for installation of the new one. Then to find out from him (the day that the couch should've been ready) that our couch delivery was delayed and it would take 2 more weeks??!!?! Fast forward to today - we were notified that the couch finally could be delivered but only within a 2 hour time period. I stayed up after working a night shift and waited for the delivery man to bring in the couch just to figure out the WRONG COUCH was ordered. They then asked if we wanted to keep it?? We did not accept the couch and were denied a refund. Absolutely do NOT purchase from here.

Awesome selection and style, great customer service, super friendly and helpful. Loved itread more

We have a new mini restaurant and we need furniture. Our resto is vintage looking so we want a…read moretable with the color of brown to make it look vintage. We chose a round table with 4 chairs on it. It is a wooden table. We got a discount since we bought a lot. Aside from buying a table and chair we also buy some displays. We bought round glass with a unique design. It's perfect for my wall. We have a frame display that is attached to my wall already. They have a lot of good furniture so it was hard to choose what we wanted. Some staff recommend it. It's good that the staff knows what 's good and not. I must say I highly recommend this place. Come and look and their furniture.

I truly wish I had nicer things to say. Crest has been a Chicago staple and when I finally was…read moreready to upgrade my lighting again I went back to the place that had been tried and true for me years ago. But it seems that era has ended. I came in a hot mess, I have no design skills. I relied on the sales person to help me and I thought she was amazing. She was kind, patient and seemed to really get me and my condo style - benig "vintage" and wanting to modernize was beyond me. She was super helpful and made me feel like she knew exactly what I needed. That was until I left the showroom. I ordered two ceiling fans from her that day, it wasn't cheap. I also ordered one I'd found on my own online. I hired someone reputable to install them for me and I was all set. But then they left and within days the two I purchased from Crest (different manufacturers) were both on the fritz. Hard to believe for sure, but both manufacturers agreed this was a fluke and they both had inherent issues requiring replacement. And then I had to replace them, which meant I had to pay for the labor again. One of the fixtures is in a room I hadn't needed the fan for in the first year. But then I did, and it didn't work. At that same time I noticed the on/off switch wasn't working properly either. I called the manufacturer and they agreed it was a warranty claim and to call Crest to replace the wall switch. Not something I feel comfortable doing on my own. When I talked to Crest, they said they'd order me a part and well... they did but never called to tell me it had come in. I called on my own three weeks later and they said it was there waiting for me. I verified I could wait for the weekend to get it. Of course they are closed on Sundays so It had to be during the short Saturday hours. I raced to get there in the window only to find a lot of confusion. It wasn't waiting for me at all. The woman who said she'd call me was there and surprised I was asking questions. She said she hadn't heard back from the manufacturer to answer my question about paying for labor, and they all just threw their hands up and said they couldn't help me because the manager wasn't there. Let's just say it's the end of an era and I won't be back for business in the future. Good luck with your purchases after you leave the store.

Pardon the pics as they were closing and turned off the lights... but I just wanted to show how…read moremany beautiful options they have and big this place is. We worked with Davis and he was super helpful and attentive. They have lights, fans, and other indoor and external fixtures and decorations. We will definitely come visit again.

Kenneth is a true gem. I came by on small business Saturday because I knew the store would be…read moregorgeous and I wanted to see if they had a baby's first Christmas ornament. Reader, he remembered us from a month ago--the only other time I've been in this store. I know he wasn't just saying that because he cooed over my baby and specifically remarked about the fact that she was awake this time instead of sleeping through the shopping trip (which was true). This is what makes shopping at local businesses so much fun; you get to established a rapport with someone who lives what they do, lives their neighbors, and wants to make sure that you enjoy shopping with them. Again as I came through I thought about how I wish I could hire an interior designer with Kenneth Ludwig on the shortlist. They didn't disappoint with their Christmas decor. They have lots of ornaments, all beautiful, and other holiday items. I REALLY love the stocking holders they have. They look like those old ceramic Christmas trees that lots of our grandmothers had, and it even lights up. I am almost certainly going to be returning before Christmas to pick up a couple. If you're in the neighborhood, I highly encourage a drop by.

I was searching for a small couch for my new house. I was dealing with a small, kind of awkward…read morespace and am a picky furniture shopper. I stopped by Kenneth Ludwig Chicago because I learned he sells CR Laine furniture and that is the brand I had my eye on. Upon arriving, Kenneth was welcoming and listened to what I wanted. He's so knowledgeable about furniture and design, not pushy at all, and patient. I've been in his store a few times and each experience was great. I did end up purchasing a settee from Kenneth and that was about 1.5 years ago. The buying process was simple. The small couch is still in great shape, easy to clean, and looks great in my house. It was on the pricier side of furniture, but I not a shocking price. I will consider going back to Kennth Ludwig Chicago when purchasing my next nice piece of furniture.