Once again our Parish found the quickest and most responsible positive customer service including…read more 1. Pricing 2. Attentiveness 3. Availability 4. Immediate positive response on a desperate, last minute much needed request. All items we required for a last minute clergy arrival completed be ONE simple call to LUBINSKI Furniture. Our guest upon arrival were astonished. Delivery free at this point within 2 hours by two great experts in setup and delivery. Lubinski will remain nbr. 1 priority in all their outstanding services.

The prices were honestly so reasonable-- highly recommend for well priced and cute couches (and big…read morecomfy chairs :)). The delivery went so smooth (they were actually early!). Super easy and nice people! 10/10 recommend!!

Although I did not purchase anything from here, my experience with Sara (an associate on the floor)…read morewho helped in the search for the right sofa, was absolutely excellent. This lady was SO nice and willing to help. I genuinely appreciated her hospitality and warm vibe. Truly - what an asset this store has and might not even realize it. This is the kind of customer service that you look for when browsing for furniture, especially when you move to a new city across country and have the overwhelming feeling of settling in without furniture. Thank you again, Sara!

CB2 generally has great selections, I brought a friend here furniture shopping and the employees…read morejust stared at us (rudely) as we walked in. Super unfriendly, not one said hello (there were 3 or 4 of them at the counter). Only 1 other customer in the store at this time and she was more helpful than the employees. We were there for at least 20 minutes looking at one specific couch, they never came to help us or provide samples/pricing. We ended up walking out and they didn't acknowledge us once.

Around July 31st I purchased a Bernhardt bar cart and was told it was in stock in the United States…read moreand would simply need to be shipped to Chicago. It is now December 9th and I still do not have the bar cart. Apparently it is now being manufactured in China and will need to ship. Several days after ordering the bar cart I went back and ordered a custom upholstered bench for $1200. The bench was delivered the Wednesday before Thanksgiving. One of the legs noticeably leans inward. I have reached out to the store on North Clybourn and they have still not contacted me. Over the course of 4 months I have reached out to the store and the store manager repeatedly trying g to get updates but getting a response is almost impossible. Chicago has a lot of furniture options, I recommend you save a lot of headaches and go somewhere else. I wish I had.

Came in to buy a certain brand of a couch but the sales person was so oddly condescending and rude…read more It made no sense how he was low key shaming my interest in a brand, and made it so uncomfortable. We literally left as there was no way we would be going through the process with that type of treatment. Went to another location instead and got the couch. Tip: don't make fun of people's choices when asking about a brand you carry.

This is one of the best kept secrets of the city. If you are looking for high end bedroom sets, the…read moreones with expensive textiles, this is your place. The bed sets, comforters are 1st quality. There are thousands of pillows of every kind you can imagine. And the best part, the prices are incredibly good. Always wanted to buy a nice bed set but prices for a good quality one is over a thousand dollars. Everything you will see in the pictures was under $650 Then most things are made right here in Chicago. Highly recommend

I love spending time going through all the different type of fabrics, patterns, textures for all…read morethings home. Be prepared to spend about 2-3 hours; it's never a "quick" visit! The team here also do an amazing job at checking in with you and asking if you need help. They don't hover or push. Be aware that they don't accept returns. So select pieces slowly until you build your vision.

I had an excellent experience. Todd did a great job and helped me find a great mattress…read more I would recommend American Mattress to anyone.

DO NOT PURCHASE A MATTRESS FROM AMERICAN MATTRESS !!!!!!!! THEY FILED CHAPTER 11 on JULY 6, 2025…read moreAND STOLE MY MONEY!!!! I purchased a mattress from American Mattress and later upgraded to a more expensive model. In total, I paid $3,660.71 for the upgrade ($5k+ total). When I exercised the Comfort Guarantee, American Mattress picked up the mattress from my home--yet I have still not received my refund. I now have NO mattress in my possession and the company is holding my money. I have called, emailed, and spoken with store representatives and management repeatedly, and was assured that a refund would be processed. Months have passed, and no refund has been issued. I understand that American Mattress has filed for Chapter 11 bankruptcy, but this does not erase their obligation to refund customers after retrieving merchandise. This is effectively theft. I am demanding the immediate refund of $3,660.71 and a written confirmation of resolution. If I do not receive payment, I will file a formal claim through the bankruptcy court and escalate with legal and regulatory authorities. Desired Resolution: Full refund of $3,660.71 immediately and confirmation that the matter is closed.

I have been a fan of Luminaire for years! When you need that special gift, or really want to stand…read moreout in a crowd - Go to Luminare. I typically shop at the Coral Gables, Florida showroom, but really love the layout and feel of the Chicago Showroom. I have always thought that "You get what you pay for" and when you shop at Luminare you get quality and designs that last - no press-board furniture here. Goods that last for years and years, and that equals Value!

I contacted Luminaire looking for lighting. I had a couple options in mind. The first involved…read morelamps that, while mass produced, still have unpredictable variations that are unique to each individual piece. Because of this and the fact that I needed 3 lamps in total, I wanted to see the exact pieces that I would be purchasing before committing - or, at least, photos. I asked Luminaire if this was possible. I did not demand this; I was prepared with a second option if this could not be done but Luminaire agreed to work with me and so I agreed to work with them. What a mistake. I primarily worked with Alexander Petrick. He seemed to understand the ask and to be helpful but, in reality, came up short on every promise that he made. Without going into too much detail, they were bringing the lamps into the showroom for viewing, then they weren't, then they were again, then they weren't, then I needed to purchase them first which I did, then they still didn't get sent for more than a week. In the end, six weeks later, there were only 2 of the 3 lamps in the showroom despite the fact that they had 10 in their warehouse. At this point I wrote off the transaction and Luminaire as a lost cause. I don't understand how so many things could go wrong and so many promises go unfulfilled for so long. It seems deliberate but that is crazy which only leaves gross incompetence and terrible communication. I am not sure which is the lesser of two evils but it hardly matters since neither is acceptable. I require a higher standard in my engagements To add insult to injury, on my final trip to the showroom, I dealt with Delia Ridenour. She appeared to take a perverse pleasure in informing me that my order was incomplete and would not be fulfilled at the time - a fact that she knew, but didn't disclose, the previous day after we spoke on the telephone about my upcoming visit to collect the pieces. She seemed so filled with ill will that I cannot imagine her being of service to any client. Overall, my advice is to avoid Luminaire. Most everything that they carry is available through other vendors, many of whom also offer reliability, transparency and integrity. The one thing that they did do right is refund my payment reasonably quickly. My guess is that this was due only to the fact that I had obtained an email stating that I had the option of return/refund at any point in the process (I could see the writing on the wall by that time). If you must work with Luminaire, I suggest getting everything in print; trusting their word would, in my opinion, be inadvisable.

After weeks of shopping for a mattress and adjustable bed and not really understanding the…read more"landscape" we finally found someone with an incredible knowledge base that helped us understand what we needed for our sleeping and health needs. Sandman has a great selection of high quality mattresses and Stanley is unbelievably knowledgeable, low key, no pressure and easy to work with. Highly recommend!

Very good service with direct opinions and great options for what I was looking for. No pressure…read moreand very accommodating service. Pleasant experience learning about several mattress options.

I haven't been to an Affordable Portables store in ages! In fact, I've never been to this…read moreparticular location before and used to visit the one next to Wiener Circle many years ago. Wow is this place packed! Now in retrospect, I'm not even sure you could get a wheelchair in there the space was overloaded with so much to see and sit on. You'll find a mish mosh of furniture at all different price points. Sofas, loveseats, futons, tables, ottomans, stools, chairs, etc. I mean really you could furnish an entire place just by stopping in. Prices are fantastic, which I imagine is a huge major win for someone just starting out with their first apartment. I stopped in because my kiddos are looking for a small sofa for their room. Of course I saw a super cute loveseat, but it wasn't a sleeper so I passed, but for around $200, it would have been a major win. The catch, and I didn't think to ask, is I'm now wondering if you have to buy the floor model, which would be horrifying (not gonna' lie, it's a little gritty feeling in there), or if you can order the same style from their catalog. The owner mentioned they have a great catalog if there was something we didn't see on the floor. Now that I'm thinking about it, I wish I'd had more time to check it out, because there might just be a sleeper sofa I can order up. Prices seem to rock here. Great variety! I noticed a fab bookcase as I was browsing, so I'd like to come back when I have more time. Not a place to come in a bit of a hurry.

Got my bed frame from here & Barry is soo helpful! Highly recommend them for any of your furniture…read moreneeds.