The ladies who cleaned our mom daily were very good, kind and honest. They also let us know which…read morenurses they preferred. That was a huge help because the first nurse assigned to us was not interested in our mom's wishes. There's other choices out there. Remember it's your family's journey, so you shouldn't be bullied by you hospice nurse.

From the owner: The mission of BSA Hospice of the Southwest is to make a positive difference in the lives of our…read morepatients, their families and our community by providing quality Hospice Care with Compassion and Experience.

Caring Senior Services was a Godsend to my mother for over 3 years until she finally had to move…read moreinto a LTC facility after a fall. I can't say enough good things about the team and appreciate their service throughout the years.

At Caring Senior Service they have been serving the elderly since 1991, allowing them to keep their…read moreindependence. They provide in home care solutions for seniors including companionship, errand service, meal preparation, personal care and transportation services. The services and products they provide can enable you or your aging loved one to stay living independent at home. Their caregivers provide you and your loved one with the best possible in-home care services, and companionship.

I have been with Good Care for over a year now. They are always friendly when I call and they are…read morealways flexible when I need to change my hours. I have the same person that comes to my house every time and she is so sweet! She takes really good care of me. I would recommend them to anyone!

I hired these folks at top dollar to care for my dad with Alzheimers Disease on a relief basis…read more They were supposed to care for him on weekends. So on one occasion, the regular caregiver found him on Monday a.m. in his living room asleep on the floor in the fetal position, with the same clothes on that he had on Friday. Clothes obviously completely soiled. The caregiver from Goodcare basically did nothing, while I paid well over $500 for the privilege. But, I realize things happen and I called Goodcare to let them know. They were nice enough and said they would take care of it. Several weeks later, the same thing happened. And of course they billed me for the privilege. So I called again, and told them I couldn't use them any more - I actually need someone to TAKE CARE of my dad on the weekends. Like shower him, change him, tuck him in. The kind of stuff that home care agencies are supposed to do. Jo Beth assured me she would speak with the owner and that he would contact me. I also asked if there was anything they could do about my bill, since I am paying for SERVICE that was never performed. She assured me that SOMETHING would be done and that I would hear from someone soon. Three weeks later, I've heard nothing but crickets. Sorry folks, but as far as I'm concerned, Goodcare is actually "No Care." And you pay $25 an hour minimum for "no care." Good day.

These people took excellent care of my dad in his last days. They kept us up to date on his…read morecondition and called our spokesperson after every visit. I would recommend them with no reservation.

Poor Care. Poor Respiratory Care. Poor staff. Poor Social Workers and Director , Assistant…read moreDirector. Wake up and look at your daily issues. Get the staff in line. I am an Executive. Your performance today is terrible. Glad you don't work for me.

I wouldn't want to work anywhere else. Such great staff and residents! And a beautiful, clean…read morefacility to top it off!

Sent a young lady to talk to my 83 year old Marine dad with Dementia about his feeling. Dad is 83,…read morehe doesn't have feelings he just feels grumpy. Renting unnecessary gear for him and putting it in his room. Dropped/discharged him when he went to the ER. Problems keeping up with his medicine, the nurse or I always needed to remind them. The call center is always polite. Nurses are overworked. Usually 15 to 40 minutes after you call the call center before someone calls you back. The person calling you back is not necessarily the nurse in charge of the patient you called about. Did not respond to patient issues when he fell and hit his head causing the facility to call an ambulance and send him to BSA (over 10 times).