The Legacy at Town Square is a horrible place for loved ones. A medication error by the facility…read morewas the direct cause of my mother's death. They were unapologetic and showed no remorse. Horrible!!!

My grandma moved in here 2 years ago. It is absolutely beautiful to look at, the decor is amazing!…read moreThe rooms are a good size and new. My grandma loves the staff and they treat her like she is their own grandmother. These are the kindest, most compassionate people I have ever met! They go way ABOVE and BEYOND what they have to do to make this place work! I have been humbled in the 2 years she has lived here. I worked in the medical profession for years and I have seen more compassion and grace here than I ever have anywhere! So grateful to God we chose this place! If your place doesn't have a Fitz, you are missing out! (Activities director/personal trainer) they have a state of the art gym that no other here in Amarillo has! If you don't have an Amanda-you are missing out! She does the craftiest crafts!!! So talented! Most of the staff has been there since we went in. They are all unique and superior in this profession!!! I want to name them each and every one but I don't want to leave any out! And BINGO!!! Big crowds of the residents competing! The sweetest people! Joe (facility director) is incredible and wears dozens of hats every day!!! You will see each and every person doing whatever needs to be done! If they are short in one area, they wear another hat! Amber, Val, Kaleigh, Danny, Tyler, Bri, Nettie, Carrie, Bradley, deslynn,...they will pick up the slack! The staff is gold star, the food is great! Bianca works hard and you feel and taste her love! You can't go wrong choosing LATS! Go see for yourself!!! I love these people like they are mine!!! They ARE mine!!!

OK. They desperately need more wash/dry machines. Totally inadequate for residents' needs…read more Improve food variety, quality and quantity. .Add some fun "pop up " rotating food choices, like crepes with cherries, muffin bar, frozen entrees that' are quick to microwave on demand.

I went to the Craig for Rehabilitation. In The Rehabilitation department is a very sweet, caring ,…read morethat helps with with your Rehabilitation. Her name is Pam I give her stars.Thank you Pam for helping me get my life back.

Had a hip replacement surgery there, everyone there was wonderful. I felt like they really cared,…read moreand even as we were dealing with the extra pressures of these covid times, I felt like everyone was helpful and never made me feel rushed as they took care of me and answered any questions.

My wife went in for surgery today. In and out in 6 hours with a nice greeting card signed by the…read morestaff that cared for her. Actual handwritten messages of well wishes, not just names-- nice personal touch that was appreciated. I've had some past experiences with rude and condescending medical staff --not here. Everyone we dealt with was down to earth, friendly, and accommodating, yet confident and professional. When your body is getting cut open you want to trust the people who are working on you. Dr. Dillman came highly recommended by a coworker and did not disappoint. Thanks a lot, Panhandle Surgical.

Excellent physicians! Very accommodating and no wait time. Made the experience very good.read more

We had to make a stop at the ER on Soncy during a road trip for a sensitive issue. They were able…read moreto get us into a room immediately and the staff was so understanding, kind, and communicative. They listened to our concerns and treated us with great care. While it is unfortunate to have to stop at any ER, I was thankful it was this one!

I'm giving them one star because the director of nursing, the admissions coordinator, the…read moredietician, and very few staff members were actually really great! HOWEVER, the quality of day to day care was absolutely horrible and frightening for my mom and my daughter who stayed with her the first 6 days of her care. After day one, my mom wanted to leave by day two she was so determined to leave she went above and beyond what PT and OT were asking her to do so she could get out asap. She went in on a Monday and left that Thursday the same week. She really needed 2 weeks of care after a major abdominal surgery. In addition to poor care, their food was something from the 1950's - a lot fried, greasy, salty food and sugary desserts!! My mom had 2 feet of her small intestines taken out and needed to be on a diet that was completely the opposite of what they served. My mom eats healthy foods and needed a lactose-free, gluten-free, low sodium, no sugar diet and this place could not meet her dietary needs. I could not believe the type of unhealthy food they served the elderly. Thankfully my daughter was there to advocate for her. Unfortunately, the staff did not care. Multiple times they got my mom's food wrong, even after we were told it would be changed. I even had some food delivered from the local grocery store that would meet her dietary needs and they still got it wrong. Multiple times, my daughter was the one helping her to the bathroom, giving her a shower, and getting her the food she needed. My daughter should have been the one getting paid because she did the majority of their work for them. Housekeeping, especially in the bathrooms, was not sanitary. If my daughter had not been there, I truly believe my mother's health would have declined because she would not have been able to eat, she would not have been able to get to the bathroom in time or have a clean bathroom to do her business, and they would have just kept her doped up on meds. I would NOT recommend this place to my worst enemy.

Both my parents are 98 and and we have experienced most of the rehabilitation facilities available…read morein Amarillo. Some more than once. I rate Five Points the absolute best ; head and shoulders above all the others in the city. This type of work is extremely challenging as you have hundreds of patients and each with unique demands and challenges. Their professional staff care for each patient with genuine interest and concern. If there is something being missed and the patient or their sponsors will communicate that need to the staff, they will take care of the issue in a timely and professional manner-- with a welcoming attitude and a smile. The upbeat, positive attitude of the employees is one of the primary attributes that sets them apart from other facilities . The exercise staff is truly the best. They work to help the patients improve physically and mentally , and they do it in a manner that makes the patients feel important. They don't just go through the motions in their workouts; as much as the physical challenges they provide, they provided warmth and emotional encouragement at the same time. If the patients want help and want to improve, they will get what they need from these professionals. The food is excellent and the dining room is always bright and extremely clean. If you ask they, will adjust food requests to your taste and needs. The entire facility is kept clean and spotless and even the cleaning and support staff have a positive and helpful attitude. They host daily games, challenges, entertainments to help improve the spirits of all the patients that want to participate. When my time comes Five Points is were I'll get checked in ; I've seen almost every facility in Amarillo. The challenge is to go visit a facility before you get yourself are someone you love admitted.

A wonderful company to not only work for but to have care for your little miracle child. The care…read moreand integrity that this company represents is by far the best in Texas. Their staff is always willing to go the extra mile and it shows!!! Our children deserve the absolute best home healthcare and that's what Children's value is all about!!!!

Everyone is very good. Cindy Hunkapiller has been a nurse in our home 5 years now and goes out of…read moreher way to help make things in the home go smoothly. Office staff friendly and always awenser your call no matter what time of day it is. Please keep up the good work. Thank you all.

I have been with Good Care for over a year now. They are always friendly when I call and they are…read morealways flexible when I need to change my hours. I have the same person that comes to my house every time and she is so sweet! She takes really good care of me. I would recommend them to anyone!

I hired these folks at top dollar to care for my dad with Alzheimers Disease on a relief basis…read more They were supposed to care for him on weekends. So on one occasion, the regular caregiver found him on Monday a.m. in his living room asleep on the floor in the fetal position, with the same clothes on that he had on Friday. Clothes obviously completely soiled. The caregiver from Goodcare basically did nothing, while I paid well over $500 for the privilege. But, I realize things happen and I called Goodcare to let them know. They were nice enough and said they would take care of it. Several weeks later, the same thing happened. And of course they billed me for the privilege. So I called again, and told them I couldn't use them any more - I actually need someone to TAKE CARE of my dad on the weekends. Like shower him, change him, tuck him in. The kind of stuff that home care agencies are supposed to do. Jo Beth assured me she would speak with the owner and that he would contact me. I also asked if there was anything they could do about my bill, since I am paying for SERVICE that was never performed. She assured me that SOMETHING would be done and that I would hear from someone soon. Three weeks later, I've heard nothing but crickets. Sorry folks, but as far as I'm concerned, Goodcare is actually "No Care." And you pay $25 an hour minimum for "no care." Good day.

The nursing care was second to none , so helpful and I am so very grateful to them during the time…read morethat I was there.

By far the best experience I've ever had at any hospital or surgical facility. Staff was gracious,…read moreaccommodating and took special care of all my needs. I would recommend this facility to all