Never mind, I found another hole in a garment they cleaned and I just had not worn it since, so I didn't notice. So frustrating. read more

Kim's Comet Cleaners - Laundry Services Near Me - Dallas, Texas

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I have checked with different Comet Cleaners before. I am not sure if it was this one specifically but I was told that for a button down women's blouse it would be around $4. So I dropped it off at this location and today I picked it up. OMG they charged me $5.80!!! $5.80 are you kidding, I got a button down cleaned at a different location for less than $4.00 within the last month. I will never go back Too high read more

I called to get some information about the turnaround time and price for laundering shirts and dry cleaning a blazer. The lady on the phone was noticeably irritated by my question and told me to just bring in the clothes because she was busy and didn't have time to answer my questions. Then she hung up. If answering basic questions about pricing and services is too much to ask for Kim's Comet Cleaners, I can't imagine how poor the actual service is. I left two stars because I didn't end up using the services, so perhaps the dry cleaning is good. I just think when there are so many other decent options, poor customer service is a deal breaker. Hopefully, they'll get it right next time. read more

Always quick and good service. Nice ladies work here. Free swag....tootsie rolls next to cash register so I can help muh sweet toof! read more

Kim's Comet Cleaners - Laundry Services Near Me - Dallas, Texas

DON'T COME HERE IF YOU ARE A TALL OR LARGE WOMAN. The last time I was there I was charged "Dress" pricing for my shirts. ($5 more an item) When I asked why, I told by Kim that my clothes were too large. Kim did my dry cleaning for 7 years. I had even continued to use her after they dropped their 40% off everything pricing. But never, never again. (I'm 5'10", 180 lbs, Size 14) read more

I have been coming to this dry cleaners for a number of years. Great service and an extremely friendly staff keep me coming back. The older lady up front (I see her as the "grandma" of the business) is the sweetest lady in the world. She brightens my day every time I see her. In all my years coming here I have never had any issues which is rare when it comes to cleaners. The people working here are very genuine, friendly and hard working. Although I have moved a couple of times since I started going here and there are many other more conveniently located cleaners near me I still only go this location. And even though I will be moving to uptown soon I still plan to do my biweekly commute to this location for dry cleaning. I guess you can call me a pretty loyal customer. They have earned my business and loyalty for good. read more

I've always had a good experience with them but I just brought in a dress for cleaning. They tore a hole in it and still made me pay for the cleaning and then told me they would fix it but I'd have to pay for it. I asked why I would have to pay for them ruining the dress but he still said I'd have to pay for it. So annoying! read more

I used this cleaner because most of the reviews are positive. This one is not!! Took a shirt in for the 3rd time it had been cleaned in total. It was a laundered shirt and came back with a huge white spot on the front. It was obviously ruined so I immediately went back to the store. The lied and said they take a picture of all the clothes that come in and this one had a stain. Does that pass the smell test? Do you really think they do that, of course not! They saved their replacement cost, but lost a customer who will NEVER recommend them to anyone. Use them at your own peril. read more

I dropped off 4 items. Wanted to pay in advance so I could get a price. The lady behind the counter said "pay when you pick up". I wanted to know how much, she wouldn't give me a price. Hesitantly, I left my items to be serviced. Go to pick up dropped off items and told my total was $22. When I asked why it was so high I was told that all my items were dry clean only. This is a flat lie. I will never return nor recommend anyone to this location. read more

One of the better places around. They actually will come out to you if they are not with someone. They also remember you and pull your clothes. To the person that didn't give them a chance, maybe you need to give people a chance. They don't speak perfect English and they can be abrupt but they make up for it especially with service and smile. Don't judge so quickly. read more

High prices and they ruined a polo sweater of mine and didnt take responsibility. Got it back and when I took the wrapping off there holes in it. They said they didnt charge for it since it was already damaged. Why would I bring it in then and why would they then wrap and package it as if it had been cleaned? read more

Love these nice ladies! Only took a few visits for them to know me. I dont like all the plastic and paper and twist ties they put on your clothes when they are done, and they take the time to remove and dispose of it for me. Tootsie rolls are a good touch also. Very affordable, (except on laundered pants!) and super nice. You can see me here at least once a week. read more

Over priced dry cleaning. I could have gotten better service from another cleaner. Charged triple what i found I should have paid. Not happy, will not be back. read more

Do not use this dry cleaners. They are extremely dishonest on pricing and a total rip-off. On my first (and last) visit, I dropped off some clothes for dry cleaning. When I picked them up later that week, the price seemed high (nearly $20 for 5 dress shirts and 2 pants); when I asked why it was so high, the female clerk said the cost was $1.50 per shirt and $1.95 for pants, which was a different price than what the ticket listed. I asked again and she said the cost was (now) $3.50 per pants; when I reminded her that she'd just said the cost was $1.95, she shook her head repeatedly and said, "No no no! I never say that!" When I divided the cost of the two pairs of pants on the printed ticket, it actually came out to be $5.95 (!) each (three different prices for the same items in the space of 5 minutes). When I showed this price to the clerk, she simply stood there smiling blankly and shaking her head again and again, and acted like she didn't understand what I was saying, even though she said she'd been working at that location for 5 years. Essentially, if you want your clothes at that point, you have to pay whatever they feel like charging you that day. There are better, more reputable dry cleaners in the area (I've learned after the fact). Please save yourself the unnecessary hassle, waste of money and frustration, and avoid this Comet Cleaners (on Frankford Road near Preston, next door to Starbucks). Be warned: They are total scam artists who are only out to rip you off. read more

I've been coming to this location for over one year now, and until recently I've been satisfied with their services. However, they recently stained the inside of a jacket of mine and refused to reimburse me the $150 I spent on the jacket. They stated there was no record of the item being cleaned by them which I know is false, they are the only cleaners I use and I've only had the jacket cleaned once which was by them. I spend $100 a month on dry cleaning with this location, and they have lost my business because they failed to do right by me and reimburse me for the jacket they ruined. I find it appalling that they would be willing to loose $1,200 in annual business rather than reimburse me for my jacket. The owner is dishonest, and I would recommend to anyone not to utilize their services due to their lack of honesty. Who knows, the next piece of clothing they ruin will probably be more expensive than mine and most likely be owned by you. read more

DO NOT USE THIS DRY CLEANING SERVICE! I took them a rug to clean and when i received the rug back, it not only had a large crease across the entire face of the rug, but the rug was stretched approximately eight inches in length and three inches in width. When i took the rug back for them to fix it I learned that they themselves do not even clean the rugs....they send them to a persian rug cleaner who obviously cannot clean rugs. So they sent the rug off to be fixed... when i got the rug back the second time, not only was the rug the EXACT same size, but when they attempted to "stretch" the crease out of the rug, they literally ripped hundreds of fibers loose from the rug and it looked horrible! When they called and told me the rug was ready, they made it sound like the rug was all fixed up and ready to go, but come to find out, they had completely ruined it. I then proceeded to call the "owner" who is not actually the owner and discuss with him the situation and come to a solution. He understood my disappointment and frustration and said he would talk to his claims department and get back with me... and he did. What he offered me for ruining this custom, hand-made wool rug approximately 14 ft by 11 ft was $200. Oh and the $250 dry cleaning fee(which should have been a given). He says his claims department has a formula for figuring out the depreciation of a rug over the years. Completely absurd. When I declined the offer, he told me to get a lawyer. Extremely professional, right? We will see how it plays out. Either way, theyre crooks. Beware. read more