Was referred to this mechanic by someone I recently met. After listening to his glowing review of Kim's I decided to give this place a try. Months and months of struggle dealing with dealers, Audi dealers in particular and sheer exasperation finally drove me into the "arms" of Kim's Automotive. I DID have a good experience with a previous mechanic but he and I grew tired and since the dealership was involved in this "triangle" of sorts I decided it was time to cut the cord. Right before New Years 2021 I deposited my Audi 2014. This started out 2022 with absolutely no car at all for me. Needless to say I was quite depressed about the the whole car situation. I knew that the dealer(s) that had been involved with assessing, analyzing the problems and promoting solutions to the problems were taking me down a "yellow brick road" of dreams and I wasn't going to get a straight answer nor a solid fix no matter what I tried... There was an issue with a gas pump, gas module and whatever else... it was a small issue until the dealer(s) involved turned it into an even bigger issue and actually caused more problems to erupt on the car. I was horrified! The last several months I spent just being tormented by the situation involving my Audi. After several weeks and then it turned into months, I finally found this mechanic, Kim's Automotive. It was a miracle that I found this place really! Effran and his wife were extremely professional and warm towards me when I brought the car in. I was nervous about everything especially after dealing with one shyster move after another. In fact, even my friends who are so called car experts couldn't believe what I had been through with this car.. they were appalled. Effran was extremely patient, listened, did his own homework on the car and was able to unearth, very hard to find, rare parts, parts that are not made anymore for the car. I was amazed! I'm SO happy and RELIEVED to have found an ethical, reliable, honest, hardworking mechanic who decided to fix the car instead of trying to sell me a "bill of goods". This shop has my business for life now. read more

Do not go here the owner is a fraud and his mechanic stole car interior parts from my Range Rover evoque the dummy left his evidence in my car that he used to take it off in my glove box with a dryer sheet thinking I wouldn't notice , to hide his fingerprints .I asked the owner and he acted like he didn't know and his wife was right in front of him in the front office .Horrible I should of called the cops on them for stealing car parts from me , save yourself the hassle and go to a actual good shop where you can trust . I can't trust this place ever again . read more

I was referred to Kim's Automotive by someone. This turned out to be one of the most positive experiences I've had with a mechanic. The owner figured out the issue and called me with an estimate early in the day. He estimated it would take a few hours. The price and time estimates were accurate, and he called me when the job was done. At my request, his techs gave the rest of my car a look over and explained to me in a comprehensive way what else they found. He did not try to push any additional repairs on me. Instead, he told me what to expect and that they will keep an eye on things when I take my car there for oil changes in the future. There was no run-around, no mealy-mouth explanations, and no taking advantage. I am so glad to have found them. read more

Been there twice and both times they screwed my car up. Once they left the Overflow radiator bottle lying up on top of the engine. Then when they did the oil change they put the filter on wrong and now I have many grease spots all over the garage and they won't come out. When I went back to show them I had grease all over they said it was the gasket on the oil pan (very expensive) and they could fix it. Around $500. I found an honest person who took a look and said it was a filter put on incorrectly that was leaking all over. He changed it, wiped the oil pan off and guess what... no more oil leaks. The floor of the garage is now a disaster from their sloppy work. (Sloppy twice.. be aware!) read more

Needed a good mechanic quickly as the front axle on my Honda Odyssey Minivan broke and I couldn't drive it. Chose Kim's and was very pleased with Efret, the owner. He only fixed what needed to be fixed, and advised me of things I needed to fix in the future. He was so pleasant, seemed honest and trustworthy, and his prices are reasonable. His quote was half of what some of the well-known places quoted. All-in-all I would definitely recommend Kim's Automotive. read more

Efren did a great job on my BMW X1! Highly recommend. Reasonable rates and quick turnaround.

Effran and company worked on my mom's 2013 Lexus RX 350, full brake job, rear hatch shocks and rear wheel shocks. They did a terrific job for a good price. Effran was extremely nice to deal with over the phone. Patient, polite, knowledgeable and just plain, like I said, nice!! That means a lot to me. He gave us a much better price than what the dealership wanted to charge. These guys have our business now all day long. read more

Exceptional service. Very honest and trustworthy. Knowledgeable mechanics. I would highly recommend. I feel very confident in the work they do. read more

I had driven in from Los Angeles and my car started to idle roughly. I didn't know a mechanic in the area and checked Yelp and saw the positive reviews. I called up late Monday and was able to bring the car in Tuesday morning. They diagnosed the problem and the car was fixed within 4 hours. I highly recommend them whether you live locally or visiting. What a wonderful experience and the price was very reasonable. read more

Outstanding auto repair shop! I've have been going here exclusively for seven years. The work is superior (I've never had to return a car for any reason) and the pricing is entirely fair. I have complete trust in this shop, and feel myself lucky to have them! I've referred several of my friends to Kim's and they have all been very pleased. read more

Kim's Automotive is the only place I trust to bring our cars. We have been coming to them for over fifteen years. They have always been professional, honest and reasonable. I've brought in my Jaguar, Porsche, Ford and Honda's. They can work on them all! And at less than half of what dealers charge! I recommend Kim's Auto to all our friends! A+++ read more

I was visiting from out of town and did not have an appointment. However, I called the shop and the gentleman said he could accommodate me. I drove over and the most nicest lady, Maria, welcomed me in. She took my keys out and they were able to service my car immediately. The wait time was very doable and short. Meanwhile, the inside waiting office has a very comfortable couch. I would highly recommend them based off the experience I had! Thank you!!! read more

We have been coming here for 15 years. This is the most honest repair shop in the Coachella Valley. They have serviced all of our cars: new and used. Eric is the owner and is professional, friendly and competent. Their mechanics are top notch too. I cannot recommend this shop enough. read more

Kim's Automotive - Auto Repair Near Me - Palm Desert, California

My van computer told me that I had a medium severity Evaporative Emission System Leak. I've had the warning light on for about five days. I was in Mexico at the time when it started. I stayed at a friends last night, because the problem was getting worst and I didn't want to drive all the way back to northern Orange County. Not knowing anyone around here, I chose Kim's Automotive for how many positive reviews they had. When I got to Kim's via Lyft, I told him the problem and he said he'd let me know later on in the afternoon what he found. That was about 11:30 a.m. or so. I had Lyft pick me up from the auto place and take me back to my friend's apartment. I was surprised to hear from Kim's about 4:00 p.m. I figured I would be stuck without a vehicle tomorrow for Thanksgiving. As it turned out the mechanic could not find anything wrong and attributed it to a computer glitch somewhere. The mechanic simply rebooted everything and the light indicator went away. Even though he kept my van for two hours, when I came to pick it up he stated that even though he didn't find anything, he wasn't comfortable charging me for not finding anything wrong with my van. Wow! In this day and age, who does that? Nobody. Even though I live in O.C. if I'm every in this area, and I have any vehicle issues, you can be sure I'll come to Kim's Auto before going anywhere else. read more

Kim's Automotive is the most honest, reliable, fast and friendly auto repair I have EVER been too!!! I would never ever go anywhere else!!! I can't say enough..I Trust them Completely!!! read more

CEL came on. Kim's auto got right on it. Replaced the EGR, but didn't stop there. Also found EVAP wiring fraying and replaced at no extra cost. I fully recommend Kim's. read more

While on vacation my Mercedes encountered an issue and needed an ignition coil. I happened upon Kim's and Eric and Efferan hooked me up right away. They were great and fair and most professional. I would rate them 6 Stars if you could. You can ignore the person who left the 1 Star rating. Eric shared the story and it's obvious this person doesn't understand core charges for parts. That's all. Feel confident to take your car here. read more

After being in the valley for 30 years and using Goodyear Palm Desert thought I would look at Yelp to try a new place. Kim's came up as a new place with great customer service and price reviews so I called and made an appointment with Eric. Immediately he made me feel Comfortable and told me their philosophy is to treat customers like family. I came in and they fixed my problem with a smile and a great price. Also offered me first time customer 10%'discount. I am planning to use going forward with my other cars. I like Goodyear but they have really become expensive as of late. Almost feel like they are on commission and eager to get their numbers up. but so glad I found Eric and Kim's automotive! read more

I've been a customer of Mike's for many years now, and he and his crew have never let me down. They're busy for a reason, people! Because of that, be realistic and prepare to leave your vehicle with them, find a ride to resume your life, and arrange to pick it up later. I had a problematic Nissan 300ZX a few years ago that was totally hosed up by my local Nissan dealership -- who ultimately told me the car needed a new engine. I took it in for routines and a tune-up, and got it back barely running and smoking. I limped the car over to Mike's shop, where I was reassured the issues were simple fixes. I had the car back at the end of the day, and was totally pleased. Since then, all of my vehicles go to Kim's Automotive for the stuff I can't do myself. Thanks, Mike! read more

You truly can't ask for more then what you get from Kim's. They are honest, fair, and hard working. My mother lives alone in the desert and over the past year she has unfortunately run into a number of issues with her BMW. During this period Kim's and in particular Eric have gone above and beyond the call of duty in helping her. They have done a great job in diagnosing what is wrong with her car, repairing it for a fair and competitive price, and doing all this while working around my mom's schedule (i.e. staying past closing and working on weekends). I truly am thankful to know my mother is in good hands if/when any other problems may arise and can't recommend Kim's enough. read more

I have been brining my cars to Kim's Automotive for years. Eric and his team do excellent work. I've had my suspension, brakes, cooling system, alignment and various other repairs that were all done very well. They are very honest and extremely fair with pricing. I HIGHLY recommend that you bring your cars here. Once you do.....you will never go anywhere else....5 Stars all the way! I have brought in a Lexus GX, Toyota Sequoia, Infiniti M45. read more

I called to get a price for a oil change.. I told him my make and model of my car and he quoted me a price... when I took my car to the shop all of a sudden the price raised because he said that I HAVE TO HAVE SYNTHETIC OIL in my 2013 Honda Civic.. umm why didn't you tell me that over the phone? I told him exactly what kind of car I had when he gave me the price. Seems pretty sketchy to me. read more

We were vacationing here and had car problems unfortunately. I checked yelp to find a mechanic and came across Kim's. I came in, they gave me a diagnosis ( that I could understand) and I was out in 30 min. I felt they were fair with the cost and very clear with the work they needed to do. read more

Very good service and satisfied with the work done. Owner is very nice and friendly and will be going back in the future for my car needs.

Once in a rare while you stumble across a business with old fashion values. A place that truly goes out of their way for their customers, a place with people that are excellent at what they do and on top of that they have very reasonable pricing. Thank you for the new wheel bearing and valve cover gaskets all done in one day. Go to Kim's automotive. You will not be disappointed. read more

Ephron and Eric and their team are miracle workers. They "saved" our car, enabling us to keep driving. We have used them for years and, yes, a long term relationship with a mechanic is super valuable. We trust them. We trust our car with them and our daughter's car as well. They are not only honest, they are fair, and go out of their way to do the repairs as quickly as possible. We highly recommend them. Dr. Hugh Harmon and Pamela read more

Kim's is amazing. I was told by Big O tires (where I currently live in Costa Mesa) they said I need 700$ worth of stuff done. I was headed to the desert for fashion week. So I couldn't get things done so I denied and took it to Kim's for a second opinion. Turns out that I only needed front brake pads and some resurfacing done. A cost of 1/3 of what Big O was saying. Cory and everyone was so helpful and completely friendly. They are the best. I recommend everyone go there. They are not crooks and not on commission so they don't try and have you do things you don't need. Can't say enough good things. read more

I did an oil change and tires rotation and thank god that Efren was there, he is the best person to had help me out. Thank you Efren for taking care of everything and even helped me get to work when I didn't have a car! Love his customer service!! Thank you so much! read more

It's my pleasure to write up Kim's Automotive. These guys are HONEST. For several years, I had been taking my 2002 Prius to Toyota of the Desert in Cathedral City. But when we believed we were being ripped off* by their service department, we decided to give someone else a try and called Kim's Automotive. (*Please see my review on Toyota of the Desert) I am so glad we did! These people have integrity. They have been servicing our car now for more than two years. We have always dealt with Michael. It's so great to find someone who will stand by their work 100%. One problem we had reoccurred about two months later and Michael agreed that he should look at it again. It was certainly not an easy problem to fix, requiring a lot of time, so for them to stand by their work and not offer excuses is something that defines the word "integrity". I am so, so happy we found Kim's automotive and I hope you will take your car to them with confidence that they will treat you and your car very, very well. read more

Parents have been going here for decades. I won't go anywhere else. Honest, helpful and great mechanics. Wonderful, wonderful, wonderful.

After reading such great reviews on yelp for Kim's I decided to take my Toyota Tundra in to have an oil leak checked. Jiffy Lube told me it was the oil pan but after putting my truck on the lift they realized it was not that but was a valve cover gasket instead they quoted my a price which was incredible. Dealers would have charged me twice as much. They took me home and picked me up. They repaired both valve covers and changed the oil. They even gave me a 10% discount for new customer. Wonderful customer service and expert work. I'm taking both of my vehicles in from now on. read more

Bought a used car that had been maintained by Kim's, and found many, many problems with the work they had done. Very poor quality work.

many years with Kim's. Good people, good price and fantastic service.

Took my car in for a scheduled maintenance recently. Mike was very thorough on what needed to be done. He also took some time to give me a quick outline on what services my car should have in the future to keep it in tip top condition for the long haul since I don't plan on ever selling my car. I dropped the car off, went to grab some lunch with a friend and they called me when my car was ready. When I got my car back, all the fluids were topped off and the car ran as smooth as ever. Great service for a great price. Awesome! read more

Finally found an honest auto repair shop. Kim's provided me with a fair assessment and did a quality repair job. I highly recommend this place. read more

Honest, competent and efficient. Excellent diagnosis after dealer and another mechanic didn't find the problem. Replaced drive shaft center bearing and all u-joints for a good price and new customer discount. Eric was very easy to work with. read more

Kim's will be my "Go To" mechanic service from now on. Great personalized service at fair prices, all well explained in advance...it's not rocket science but it is so rare in the automotive repair industry. ...and when the new part failed, it was immediately replaced with OEM, higher cost parts, at no additional cost to myself, just to avoid the possibility of another similar occurrence. A ride to and from the shop made the whole thing much easier from a logistics standpoint. Definitely a five star service. Thanks to Eric, Ifram and the crew at Kim's. read more

These guys did a great job. Very professional and they got my Toyota 2001 4Runner in and took a look at my car via the computer. They said it was just a belt and only charged me $42 to fix it. Wow! They didn't try to sell me on other unneeded services. What a breath of fresh air. read more

Kim's saved our car! 100% competent, honest, helpful service. And inexpensive compared to anything else we know. Our 2001 Prius Gen 1 car with 170,000 miles got three warning lights, almost at the same time. We took it to one mechanic and he said he couldn't help us because he couldn't get parts from Toyota. So we took it to a desert Toyota dealer. The codes said we needed about $4,300 in repairs. The car already had the battery replaced a couple years ago. Diagnostics said DC-DC converter, etc., were bad. Obviously a car we just paid $3800 for wasn't going to get that kind of investment. Our Phase 2 began (plan B). I went online and found a 2011 blog that said it could be the thermostat, a $30 part repair. Kim's did that. It didn't work. But that led to another chain of thought. If it was a heating/cooling problem at the root, and the thermostat wasn't bad, what about the water pump (or something like that)? Kim said he had a good feeling about that, and we said, "Go for it, do the surgery!" They were so helpful. We had NO options. The brain surgery was successful. Toyota computers from a dealer may tell the dealer what's wrong. The dealer prices replacing the whole magilla. Kim's is the kind of mechanic we had in the past. People who care, do a great job, expertise from extensive wide experiences with a variety of cars. Pricing was extremely fair. They fixed the problem by creative, resourceful thinking, and a bit of tinkering to get the root of the problem. I just picked Kim's out of search options available on Yelp.com!!! References really do make a difference. I hope Kim's Automotive prospers, and gets the recognition they certainly earn by wonderful service. read more

In Palm Desert for the weekend and needed some emergency service. Found Kim's on Yelp and decided to drop by and ask for help. They're actually closed on Saturday's but Eric was there finishing some work on a car and offered to help me out. He diagnosed the problem within a few minutes and had me back on the road in an hour. Highly recommend! read more