Terrible!! If you buy a $2200.00 Craftsman riding lawnmower from them and it breaks 8 weeks later,…read moreyou cannot exchange it. You have to take it to Craftsman for a warranty claim. The authorized dealer will tell you that they will fix it but Craftsman parts are on backorder and they are not sure when it can be fixed. You will then have to pay someone to come cut your grass. Meanwhile Lowe's customer (no)service will tell you sorry there is nothing they can do. It is NOT right and they do NOT care!!!

The only good thing I can say about Lowes would be the 3rd party installers that we had. They were…read moreoutstanding. That's where it ends. I have $5000 sliding patio door that because the screen that was sent was not only the wrong size, but opened the wrong way, we have a sliding door that during the nice weather, cannot be left open. That is what you are supposed to be able to do with a window, open it and leave it open...with a screen on it. Their response, essentially a month to get the replacement and that's if it's escalated on their end. What's the customer been offered for their screwup? Nothing, ooops, sorry. We got paid and we screwed another customer. I've made follow up calls, nothing further from them aside from, 30 days out, if it's escalated. I posted a message on their Facebook page, they said so sorry, give them 2 days to respond. Nothing. Maybe they should change their slogan, "Lowes, where we take your money for your dreams and then they die, we're a nightmare."

I've been there several times and have found the staff extremely helpful when I was trying to find…read morevarious sizes of screws, nails, nuts, and bolts. Even the times when they were busy, they called someone to the front to help. The most recent time I visited, the gentlemen who helped me showed me that there was nothing wrong with the item I thought was broken and was trying to replace. He explained what to do to make it work. I went back home and he was right. It worked and I didn't need the new part.

Poor service! It is too bad I cannot count on my local hardware store with things I need for my…read morehome. This store has a limited supply of items and the workers there would not assist me with an item I requested. Plus, they didn't appear apologetic for not being able to assist me.

Super helpful and friendly. Down to earth knowledgeable staff. Worked well with my contractor.read more

have done business with them for over 35 years and they are the best ! they have the supplies and…read morehelp i have always needed.

Great hardworking and delightful staff who made the whole shopping experience easy and accessible…read moreto someone like me who is basically useless when it comes to tools and hardware. Workers "Matt" and "Robby" were SUPER helpful in helping me find my item as well as giving me advice about how I should set things up. Also, I don't mind that their cookers are in boxes in the cellar, I'm sure it makes the front of the store a little less clustered, haha! Keep up the good work team!

It requires no stars, but I can't do that. My wife and I stopped; I wanted to check a BBQ pellet…read moresmoker. The cost is about a grand. We asked a person we were told an asst manager, then he told my wife we have many cookers in boxes in Cellar. Just rude, we would never buy or stop there again. Other places sell them thank goodness. Horrible people skills, I hope the owner reads this. They are trying to sell a big-ticket item without seeing it. Clowns

Their prices are even better than Home Depot, and their staff is much more knowledgeable…read moreThey can give you advice anywhere from how to fix a hole in your wall to how to fix a leaky pipe & tell you just what to do and just what you need I've been going here for years and They've never let me down The owner Doug is very customer service oriented and his son is taking right after him They've actually save me money by showing me cheaper ways to do things, for example just today I was going to fix a hole in my wall by purchasing drywall and cutting it etc. but they showed me something called a "drywall patch" that I've never even heard of and it's much easier and cheaper than all the supplies I would've needed to fix it the old-fashioned way Their selection of products is very impressive for such a small store, everything from hardware, household supplies to paint to pet food

We ordered a Weber grill from this store. Norm and Joeseph delivered the unit…read more Went flawlessly. Stay away from "the big box" stores and shop local. Fabulous service!!

They are local and have been here for years. They have bounded with so many families and are a…read morefamily owned business. They have the cutest kittens and I love coming to such a reliable and friendly environmen!

Extra friendly, helpful and knowledgeable. Can usually depend of them to have what I need at the…read moresame prices, while avoiding the drive to big box stores. Support local whenever you can if you know what's good for you ;)

Took a hand battery powered chain saw to Ace Hardware in Weedsport, NY to find out why chain kept…read morecoming off when using it. He figured out problem within two minutes and fixed it. I had questions he answered them and showed me how to do a couple of things I asked about. He was pleasant and knowledgeable. Had I taken it to where I had purchased it, I probably wouldn't have gotten it fixed for a month. This is the kind of service I haven't seen in years. They are always pleasant and helpful when I go in but today really surprised me. I didn't think I would be in an out within fifteen minutes with a fix chain saw. KEEP UP THE GOOD CUSTOMER SERVICE!!

We are hundreds of miles from home with our camper and need help with stripped screws. I head over…read moreto the local Ace Hardware store and ask for a little guidance on the issue. The staff is excellent, knowledgeable, friendly, professional and they know their business. I was in and out in a few minutes with exactly what I needed for a couple bucks. The cashier was also great, resolving an issue with their machine reading my card. And she was patient and nice the whole time. Don't always run into this type of atmosphere, especially when you're having a bad day but today, the staff here made my day better. You need something in/near Weedsport, NY, this is the place to go. And if they don't have it, they'll let you know the best place to get it. Thanks!

Just No. outdated old garbage @ full price. Customer service is BLAH. Rudeness, and respect is not…read morethere. No matter how nice you are, the energy inside this place is horrible. And that's always. 5 years of coming here. Time to close I think.! Also how stupid is it to open up a hardware store literally right next door to another hardware store (carpenters hardware). Same type of blah business but look. If you HAVE to choose between two go to carpenters. But neither are pleasant. New beginnings come with positive changes for the community! LETS DO IT. If you want new businesses in the small township of Camden that are actually unique and serve a purpose to the community in a satisfying way and not bottom of the barrel, you're going to have to stop Supporting them/purchasing from them! Let's make this change as a communal effort to reform Camden/taberg/Lee Center as this problem is Only Hurting us...Let's make these areas a place of choice, enjoyment, self-fulfillment, as I know we all desire these things.