Super helpful and friendly. Down to earth knowledgeable staff. Worked well with my contractor.read more

have done business with them for over 35 years and they are the best ! they have the supplies and…read morehelp i have always needed.

Everyone that works here is so nice. Jon and Joe are so knowledgeable about the projects you're…read moreworking on and will give you exactly what you need without making you add extras. If they don't have what you need they can order it. They get deliveries every week! The selections in store are great and the candy selection is even better.

Just No. outdated old garbage @ full price. Customer service is BLAH. Rudeness, and respect is not…read morethere. No matter how nice you are, the energy inside this place is horrible. And that's always. 5 years of coming here. Time to close I think.! Also how stupid is it to open up a hardware store literally right next door to another hardware store (carpenters hardware). Same type of blah business but look. If you HAVE to choose between two go to carpenters. But neither are pleasant. New beginnings come with positive changes for the community! LETS DO IT. If you want new businesses in the small township of Camden that are actually unique and serve a purpose to the community in a satisfying way and not bottom of the barrel, you're going to have to stop Supporting them/purchasing from them! Let's make this change as a communal effort to reform Camden/taberg/Lee Center as this problem is Only Hurting us...Let's make these areas a place of choice, enjoyment, self-fulfillment, as I know we all desire these things.

I went to pick up a few things being the only hardware store in town with what I needed. I could…read morenot find what I was looking for tried asking for help was ignored by employees. They would literally turn and walk away as fast as they could. Ended up leaving with nothing and going else where. The store was a mess with stuff all over the floors and nothing seemed to have a place.

Deaton's has everything for your carpentry, plumbing, electrical, tool,...... etc needs. Oh, need…read morework clothes? Boots? Mowers? Wheelbarrows and carts? Deck chairs? Yep, dey got 'em. There's more, but lost track. Prices are surprisingly decent.

I've been there several times and have found the staff extremely helpful when I was trying to find…read morevarious sizes of screws, nails, nuts, and bolts. Even the times when they were busy, they called someone to the front to help. The most recent time I visited, the gentlemen who helped me showed me that there was nothing wrong with the item I thought was broken and was trying to replace. He explained what to do to make it work. I went back home and he was right. It worked and I didn't need the new part.

Poor service! It is too bad I cannot count on my local hardware store with things I need for my…read morehome. This store has a limited supply of items and the workers there would not assist me with an item I requested. Plus, they didn't appear apologetic for not being able to assist me.

Took a hand battery powered chain saw to Ace Hardware in Weedsport, NY to find out why chain kept…read morecoming off when using it. He figured out problem within two minutes and fixed it. I had questions he answered them and showed me how to do a couple of things I asked about. He was pleasant and knowledgeable. Had I taken it to where I had purchased it, I probably wouldn't have gotten it fixed for a month. This is the kind of service I haven't seen in years. They are always pleasant and helpful when I go in but today really surprised me. I didn't think I would be in an out within fifteen minutes with a fix chain saw. KEEP UP THE GOOD CUSTOMER SERVICE!!

We are hundreds of miles from home with our camper and need help with stripped screws. I head over…read moreto the local Ace Hardware store and ask for a little guidance on the issue. The staff is excellent, knowledgeable, friendly, professional and they know their business. I was in and out in a few minutes with exactly what I needed for a couple bucks. The cashier was also great, resolving an issue with their machine reading my card. And she was patient and nice the whole time. Don't always run into this type of atmosphere, especially when you're having a bad day but today, the staff here made my day better. You need something in/near Weedsport, NY, this is the place to go. And if they don't have it, they'll let you know the best place to get it. Thanks!

Very Disappointed with My Recent Visit to Ace Hardware…read more I've been shopping at this location since 2010, always trying to support local, family-owned businesses--but after today, I'm seriously rethinking that choice. I went in to return an item and was upfront and respectful from the start. I let the cashier know I had a return and quietly waited my turn. When I reached the counter, the senior cashier immediately told me I needed a receipt. I explained that I purchased the item this week using my Ace Hardware account and debit card and assumed my phone number could be used to look it up--something I've done at other stores, and what I thought was a benefit of having an account. Instead, she repeated "you need a receipt" and took the item without further explanation. I even reminded her that she had helped me find the item earlier that week and asked if she could look up the purchase. Still, no clarification--just the same phrase, again. While this was happening, I noticed a young man in an Ace shirt standing silently about five feet away from me, staring. When I asked what his issue was, the cashier told me to "not worry about him." Frankly, that made me more uncomfortable. Still confused whether the return was going through or being denied, I calmly asked what was happening. She raised her voice and said, "I'm returning your item." I asked if she found it on my account, and she replied, "You should have had [a receipt], but I'm just returning it." She then struggled to find the posted return policy sign--which was supposedly under the glass at the counter, behind a push cart--and couldn't locate it. I simply noted that if she couldn't find it, customers likely wouldn't see it either. We finished the return, I thanked her, and mentioned I didn't plan to come back after that experience. Her response: "I'm not talking to you anymore." As I left, the same young man followed me outside. While I was in my car, I saw him still watching me from the entrance. I cracked my door and asked if there was still a problem. He said, "I'm just doing my job." I asked, "What, security?" and shut my door. A moment later, I watched him pull out what looked like a Milwaukee Fastback knife and start poking at a pallet. Completely bizarre. This whole experience left me in shock. I've had great conversations with some of the employees here in the past, but today exposed an attitude problem that can't be ignored. I expected more from a store I've supported for over a decade. Now I understand why more and more people are turning to big box stores--at least there, basic customer service is consistent and respectful. Very disappointed.

I've found them to have pretty much everything anytime I may have needed something. If you ever…read morehave a specific item you need ask if Sal is available. He and his family have owned this business for many years and thus he is very versed in every hardware need.

It requires no stars, but I can't do that. My wife and I stopped; I wanted to check a BBQ pellet…read moresmoker. The cost is about a grand. We asked a person we were told an asst manager, then he told my wife we have many cookers in boxes in Cellar. Just rude, we would never buy or stop there again. Other places sell them thank goodness. Horrible people skills, I hope the owner reads this. They are trying to sell a big-ticket item without seeing it. Clowns

This is my go to Hardware Store. They are the experts on everything, from painting my cedar…read moreplayhouse to cleaning my kitchen cabinets. The list goes on and on. I also, appreciate their honesty. In fact, I am heading over today to pick up birdseed...they always have a special. Just a great neighborhood hardware store!

This is the true gem of the Shop City Plaza. The staff is very friendly and helpful. Every time…read moreI've entered I've been greeted by an employee right away and asked if I needed help finding anything. They have a nice well rounded selection of hardware, electrical, paint and household supplies. This place has become my go to shop for just about everything recently for the convenience and the service.

This was my 4th or 5th trip to the store over the years and and it never ceases to amaze me what a…read more great level of service is offered here. From the manager Dave right on down to every employee the experience has always been beyond five stars. Every single time I go in that store to buy something I am made to feel like I'm an important part of their customer base, I am always welcomed with a smile, a greeting, and an offer to help. Like many homeowners often times I don't think all the way through a project but these fellows are always there to suggest the extras to go along with what I am buying so that I can complete my project. Service is the most important thing to me and I shop for service before I shop for price and this store has never let me down. And to make things even better, they offer a discount for United States veterans and that is always appreciated. Five stars plus for the entire staff can and congratulations to management on assembling such a great team of service minded folks.