Just paid $8 for a very small single scoop of ice cream in a cake cone. The ice cream wasn't bad but we won't be back at that price point.

This is definitely one of the more expensive ice cream parlors out there, but you definitely get the quality you pay for!

Every time we go in here, it smells amazing. Sometimes we go in just to take a whiff of all of the chocolates and especially the waffle cones they make in house. The pecan praline ice cream is the best ice cream I've ever had! read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Dublin, Ohio

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Everytime we come to Kilwins it's a treat. Not just because it's a sweet shop, but because of the experience. We normally go with the ice cream scoops one for hubby and I to share and one single scoop for my daughter. Customer service here is great here and they treat their customer's with utmost respect. I even heard on the radio they remember the regulars orders. No matter the day, it's always a good idea to treat yourself to a sweet treat at Kilwins Ice Cream. read more

Very disappointing experience from start to finish. My boyfriend purchased a caramel apple for me, and the employee was extremely rude. On top of that, the apple was barely sliced, which made it difficult to eat. I called the store afterward to address the issue, and that's when it became clear this location has no real customer service standards. The person who answered the phone refused to give a manager's name, claimed there is no manager, and would not provide her own name either. I asked if there was anyone I could speak to or any way to escalate the complaint, and she told me "no." When I tried to explain the situation calmly, she dismissed my concerns and hung up on me. That's not just rude--that's a complete lack of accountability. If there truly is no manager and no way to handle complaints, that's a serious problem for any business. I will be sharing photos of the product as well. I would strongly suggest improving both customer service and basic professionalism at this location. read more

Kilwins Ice Cream - Chocolate - Fudge - The apple is normally cut right and I was trying to tell the employee this and she hung up on me. She took no accountability. - Chocolatiers & Shops Near Me - Dublin, Ohio

Great service - friendly scooper - Dylan - he made our visit so wonderful , delicious ice cream We will be back for sure ! Great location , great staff read more

Always a fun time at Kilwins! Whenever we're in the area for dinner- we'll always make sure to stop by for some ice cream. The portion sizes are quite large, especially considering how thick the ice cream is. The workers here are always so kind and helpful. Normally, it's not very crowded so your order will be ready very quickly. During my last visit there were a few other groups of customers who had also placed their orders. Even though only three people were working, they got everyone's treat out in a timely manner- while still being polite and attentive. My favorite flavor is chocolate, and I recommend topping it off with some chocolate shavings. If you haven't already guessed, I love chocolate- lol! I also would encourage you to treat yourself to a marshmallow dipped in milk chocolate. This goes perfectly with their ice cream- particularly when you order it with sprinkles. If you're not a fan of chocolate, don't worry- they've got you covered! I would personally recommend the orange float. It's orange soda (think Fanta or Crush) with a scoop or two of vanilla ice cream. If you've ever had an orange creamsicle, it's extremely similar. All in all, I would highly recommend trying Kilwin's out next time you're in Dublin. The establishment is clean, the employees are kind, and the sweets are delicious! read more

Horrible management. Overpriced ice cream, and often out of many flavors due to lack of ability to manage store inventory. The day shift employees don't use gloves, the woman (who I'm presuming is the manager) is rude and complains openly to customers about the franchise owner. Very unprofessional. The high school kids who work in the evenings are sweet and helpful, but there sure seems to be a lot of turnover due to poor management. There are better options for ice cream nearby: Johnson's and Jeni's are just across the bridge. read more

It wasn't bad but quality and not creamy texture of an overly expensive ice cream scoop ($7 for one small scoop in a cup, no cones no extra toppings, etc) does not justify the cost, especially in comparison to other similar establishments and local market... I thought it was a bit overpriced. I tipped in cash and did not even hear a thank you when paying or at check out. Not that they need to in this environment and not to sound old fashioned but come on.... some basic courtesy. Place wasn't busy at all so it wasn't a rush. At any rate, I'm sure it has its fans but not sure they got one today. read more

The place is clean and the samples are free. I got my favorite cake batter ice cream. But I got it from this location for the first time and the cake inside the ice cream was very dry. It was an odd texture going on. But the people working were very nice to me and my friends and they loved the ice cream they got. I'd come back, it's a nice stop to make in Bridge Park! read more

Kilwins Ice Cream - Chocolate - Fudge - Cake Batter - Chocolatiers & Shops Near Me - Dublin, Ohio

Cute ice cream shop but the ice cream lacks a lot to be desired. It is lite and airy and therefore of little substance. Furthermore, it was very soft and not therefore not very cold. We were disappointed. read more

10/10. Marshmallows are one of my favorite desserts, and these were amazing. The peanut butter cup was great too. Very cool decor and the staff was friendly. read more

Kilwins Ice Cream - Chocolate - Fudge - Homemade marshmallow dipped in caramel, dark chocolate, topped with sea salt. 10/10 - Chocolatiers & Shops Near Me - Dublin, Ohio

This is a great sweet spot. They have various chocolate covered items fudge ice cream to get your sweet tooth fix the place was clean. They have a large seating area inside and some outside. There's plenty of parking in the shared parking garage. I was able to have the turtle cheesecake, which was tasty and I highly recommend. The staff seemed a little bit tired, but maybe this is a popular store. Hope you enjoy as much as I did. read more

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Sad that I have to give them such a poor review as this has truly been one of our favorite places to go since we moved to Dublin a year ago. My fiance and I went practically every night the first few months here. The reason I am giving them such a poor review is 2 part. First, we ordered the same thing we always get, a waffle cone with 50/50 of 2 flavors each. The portion we got was ridiculous. It barely filled the cone, and one of the flavors was cookie dough and we only had 2 pieces of cookie dough it in. Second, the guy who took our order and scooped our icecream had the worst attitude and was extremely unpleasant. I asked if he could put a little more icecream and he gave me a nasty look. For as much as we paid we felt like we really got taken advantage of. Guess we will need to take our business elsewhere. read more

I got some mint Oreo type cookie, a peanut butter cup, some type of specialized cookie, and a chocolate covered marshmallow with sprinkles on a stick. I just had the cookies and they were solid. They've got a ton of nut, caramel, fudge, candy apples, and ice creams I wasn't interested in but looked good for others. This place works for that area with an adjoining dining room if you'd like to eat your stuff there but nothing about this place was unique or like "oh my God I've got to go back." These types of places are a dime a dozen in the Greater Central Ohio area. Nevertheless if you're in the area and have a sweet tooth then check them out. read more

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What a wonderful ice cream and candy shop. TONS of chocolates and other items to pick from. The ice cream is VERY good. If you're looking for a nice after dinner stop or just something sweet, this is your place. read more

Started putting shredded dark chocolate in our coffee. Quite the treat. This is our go-to one-stop-shop for this fix and we pick up two bags at a time. So good and worth every penny! read more

What a cute little ice cream shop located in Bridge Park! Plenty of street and garage parking near by too. I was taken here for a birthday treat. The inside is very inviting and they sell other sweet treats such as chocolates, caramel apples, etc. I got the strawberry ice cream with waffle cone. Now I didn't pay, but I do remember it being pricey. You are getting quality ice cream though and I enjoyed my ice cream cone! I got one scoop and I needed help finishing it. They do let you sample their ice cream which is nice! read more

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Heck yeah, chocolate. Kilwins is the place to be for a chocolatehead. There is everything chocolate here: chocolate truffles, chocolate-covered graham crackers and pretzels, fudge (if you like that kind of stuff), buckeyes, chocolate marshmallows, chocolate peanut clusters ... all the chocolate things. We had a hard time picking our chocolate things because there were so many delicious choices. There are also caramel apples, marzipan fruits and chocolate gifts all packaged and ready to give as a present. They also have ice cream here, but we visited during the winter when we didn't want anything cold. But what we should have gotten -- and I didn't see it until we turned to leave -- was a cup of hot chocolate. A nice cup of cocoa would have hit the spot. This Kilwins is located in the Bridge Park area of Dublin, a couple of steps away from all kinds of restaurants and entertainment. This would be a good place to stop in after a meal for a sweet little something. And, it's also a stop on the Dublin Irish Fairy Door Trail. read more

What an incredible chocolate shop. This place reminds me of an old-fashioned candy store. At Kilwin's, you can buy chocolates, ice cream, handmade sweets and gift baskets. This place is not only beautifully decorated but you can also typically watch them while they are making the candies. As for parking, there is a huge parking garage just around the corner with free parking. I would gladly have given this place five stars if the sweets were priced a bit lower. I will say, every item I ate was incredible. read more

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I was craving some ice cream and walked into the Dublin Kilwins. Two pleasant young ladies were working but I unfortunately asked the 'gentleman' that was there for my order. He seemed bothered by the fact I wanted something at all (mentioned it was a long day when I asked how he was. Mmk) Then he proceeded to make me feel like an idiot bc I didn't know the salted caramel I asked for came in chocolate and vanilla. Also I could barely find the ice cream in the sundae. It was mostly whipped cream. Here's a tip; if you don't like serving customers, perhaps you shouldn't be in customer service! Ice cream shops are supposed to be a happy place and you, sir, shouldn't be working there. I couldn't wait to leave. To the young lady that took my money, thank you for being normal and kind! I hope my tip went to you. read more

Their ice cream here is pretty good and their service is very friendly. The chocolates are a bit of a hit and miss though. But worth a visit. read more

This was a cute little shop and it smelled amazing. They had a nice variety of sweets and things. We bought a few Carmel apples and they sliced them up for us. The employees were super nice and helpful and everything looked so yummy! read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Dublin, Ohio

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After grabbing dinner in the Bridge Park area, I had to get a sweet treat from here. It's very cute inside with a wide variety of goodies! It is a little pricier for fudge and bigger items like cheesecake, so I stuck with the small items. I got a mint cookie and a chocolate covered Nutter Butter. Both were amazing, but the mint cookie? Fantastic!! I am a die hard mint fan and I gotta say, they nailed it. I'll be getting that cookie again for sure. If you have a hankering for something sweet but don't have anything specific in mind, give this place a try! It's almost guaranteed you'll find something. read more

Kilwins Ice Cream - Chocolate - Fudge - Mint cookie, chocolate covered Nutter Butter - Chocolatiers & Shops Near Me - Dublin, Ohio

This is a perfect location, but it is never really busy!! It is good, but not that good. It isn't very flavorful ice cream & it definitely is NOT worth the prices. Why is it so dang expensive?! The staff is extremely young. read more

This place is the absolute cutest! We stopped in for some ice cream after dinner and it is currently full of adorable bunny and egg decor galore. The ambiance of black and white paisley on black and white for the floor in the adjacent dining room also works well together giving a modern twist to the classic ice cream shop vibe. I had a cone of the peanut butter chocolate and also picked up some bunny tails for the road. Both were delicious! My friend had the muirfield mud which she loved, and there were tons of other amazing looking other options and treats. Will have to come back to try the salted dark chocolate covered Oreos. Prices seemed reasonable and the staff was very helpful and friendly. Would definitely recommend for extra special Easter treats! read more

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I was pleased to see Kilwins at Bridge Park. I like their chocolate! I'm a big caramel apple fan, and theirs are great. They use green apples, so they stay crisp and juicy under the caramel. They have plain, or as jazzed up as you'd like. I've enjoyed caramel peanut and pecan turtle. The staff will slice the apples for you, which I appreciate. I don't like just biting into a giant sticky apple. They even put the slices into a lidded container for transport and storage, which is good, because they are pretty darn big! My cousin loves their ice cream, but I usually don't make it past the apple display! read more

We went here about a month ago. The place was pretty busy but not crazy. The service was so slow! I had eaten almost all of my ice cream before we could even pay. We have visited another location in Vero Beach, FL that we love and we're disappointed by this location. read more

Mmmmmm Yum Candy & Ice Cream ! Yes please ! Love this location Reminds me of old school ice cream joints Great staff too read more

This place is eye catching on two fronts: the decor, black and white with bright green accents, and the sheer volume of delightful treats everywhere you turn. Chocolates, fudge, ice cream, caramel apples, and more, both in beautiful packaging and being prepared behind the glass. Naturally, we couldn't resist picking up some chocolates, which were quite tasty and a nice treat as we strolled around Bridge Park. The area has some parking garages nearby, but we used the Dublin Link to stroll over from Historic Dublin. read more

The inside of this shop is SO cute! They have various chocolate confections as well as ice cream. We came in to grab some buckeyes. I love that they have both milk and dark chocolate versions. They also have various truffles and other pieces. I tried a raspberry one that had a raspberry cream inside. It was pretty decent. The buckeyes were amazing. They taste more like a "homemade" version which is a testament to their craft. The candy apples looks incredible but we will have to return to try another time. Friendly service. Overall I'd definitely recommend coming in and checking it out! read more

Kilwins Ice Cream - Chocolate - Fudge - So cute - Chocolatiers & Shops Near Me - Dublin, Ohio

We stopped in after dinner while we were taking an evening stroll across the new Dublin bridge. Got some ice cream and way too much candy to take home. Love that they hand-dip a lot of stuff on site and bring in other treats from Michigan. The treats are not only delicious, but also so beautiful. It can be a little pricey, but life is short so treat yourself! read more

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I first stopped in Kilwins during a Yelp event. It is a magical world of delectable sweets inside! Holy smokes, this may be my new favorite place to go for a sweet snack. They offer chocolate covered apples, caramels, fudge, ice cream, and everything in between! We sampled the fudge, ice cream, and caramels...all of which are AMAZING! Another of my favorites are the Tongas. They taste like Girl Scout Samoa cookies. Kilwins is a must visit shop for tasty treats. They have something for everyone. read more

While in Fort Lauderdale, Florida more than a year ago, we happened by a quaint ice cream store in the Los Olas area and decided to give it a try. It was in the fall so I opted for a seasonal flavor, apple pie. Absolutely delicious. As soon as I heard that a location was opening in Dublin, I couldn't drive there fast enough. Lucky for me that flavor was in stock and it was every bit as good as I had remembered. read more

Kilwins Ice Cream - Chocolate - Fudge - Apple pie ice cream - Chocolatiers & Shops Near Me - Dublin, Ohio

Walking into this shop was.lime walking back in time. A woman was making Carmel apples up front, and the whole place smells like waffle cones and fudge. The peanut butter fudge is really good, bit the apple pie ice cream was the best. The employees were really patient when we were trying samples, and we're happy to help when we needed suggestions. read more

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Literally one of my favorite places! I've been in Cincinnati, Atlanta, and New Orleans so I was so excited when I saw that they were coming to Bridge Park in Dublin! It's in such a great area! There is nothing better to me on this earth than a caramel apple!! Theirs are perfect! Great size, always juicy, perfect amount of caramel, and great consistency! They have many options but my personal fav is the peanut one! Make sure to ask them to cut it for you! They have ice cream, fudge, and so many other sweets that are all tasty! It is perfect for any occasion or as a gift! read more

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with no prices or menu on display, imagine my surprise when my milkshake was $10.99 !!! outrageous prices and likely why they have no menu... will likely always choose Johnsons down the street over this from here on out... yikes read more

We had the fudge brownie waffle cone ice cream. It was good. The vibe of the place is chic.

Great date night stop for dessert, chocolate, or ice cream. When the weathers nice, a good area for a stroll

Great chocolate peanut butter ice cream! The best I've ever had. Got some sweet treats from the counter as well. So good!!!