Given that this is one of the few gas stations on this part of the island, a negative review probably won't deter too many people from this place. However you should at least know what kind of management you are dealing with.
First of all, this place is branded as a Shell Gas Station with an onsite Subway Restaurant. Not sure why Yelp has a different name.
My issue is with the management/staff of this facility. As a reference point I own a retail location in an area with a lot of foot traffic, so I understand the challenges that are involved in catering to the general public. I also understand the need to be flexible in policies when appropriate.
My wife (6 months pregnant) and I stopped to get gas. As I was filling up she went inside to use the restroom. However was turned away because their restroom "is not open to the public" . I then enter and ask for an exception to be made for a pregnant paying customer. However the guy behind the counter says "we don't have a public restroom". and gives us wrong direction to a public park with porta potties.
I feel sick that I financially supported a business that doesn't understand basic courtesy / customer service. I understand that having a public restroom means additional cleaning, water bills, etc. However if you are making money from someone then try and show some class. read more