My car's air conditioner was not working, this time of the year you need an air conditioner. I…read morecalled the dealership and next appointment was in a month. I couldn't wait I asked who can they refer me to the receptionist gave Kaua'i Premier Auto Repair. I called, the owner Ryan, he's so down to earth and respectable he called me "Aunty" he said to bring car and he can do a quick check, it might just be any easy repair. I brought it in that day he did diagnostic check (he didn't charge). He ordered the part that needed to be replace. He took the time and called auto parts shop and got me the most affordable part. Part came within the week. He repaired my AC, he even came to pick up my car from my working place, that's what you call Awesome Service. This guy is not a dealership but he works with you he'll explain to you what needs to be done and charges you for the actual labor not according to the books. And his work has warranty too. I would recommend Ryan and his shop. He even called the next day and the next day to check on the AC Oh, he also offered me an interior and exterior car wash.

My car air conditioner went out. Ryan was able to see the car the day I called. Fast diagnosis…read more Clear on options. Knowledgeable and responsive. So nice to work with a mechanic that responds when called, is clear on what is being done and how long it will take. Ryan will go the extra mile for you. Really appreciate it! Mahalo Ryan!

Came in for a safety check without an appointment on a Friday afternoon, they were able to take me…read moreright away! in and out in less than 20 minutes. The team is super fast and friendly, will def be coming back :)

I am very impressed by the quality of the work done on the dealing with my inquiry on my vehicle at…read morethis dealership. They did an outstanding job! highly recommended!! best car mechanic shop in the area !!

Aloha had a great experience with Zack and His company!…read more He talked me out of going OEM parts, which saved a couple hundred dollars. His price was reasonable, very reasonable and he comes to you. I have had a great first experience with Z Mobile Mechanic and highly recommend!

Did a pretty serious job - timing belt replacement - which Zack handled like a pro. Scheduling and…read morepayment were easy. Reasonable rates for the parts and labor. I will be using Zack again for my next car issue because I don't plan on buying a new one anytime soon.

I have lived on Kauai many years. We have taken our cars and trucks to many different auto repair…read moreshops. JB's Repair is, in our opinion, the BEST repair shop on Kauai. Next time you need your vehicle serviced do not hesitate. Call them and make an appointment. They're the real deal Neil ...

John and Charla have served me and my oldies but goodies ( cars ) going on twenty years!!!! Their…read moreservice, friendship, and professionalism is A+++++! I highly recommend them!!!! John Turman

I was in a jam a few weeks ago with my 2018 VW Tiguan that had an EPC light come on. We use this…read morecar on Turo so it needs to stay in good shape. We had met Raul (Hostile) at an event in Waimea right around that time. He spent a good amount of time on a Saturday (who does that??) and was able to have it up and running by the end of the day. Forever grateful to him for going out of his way and getting the job done!! Patty and Wil Dargan

The person we spoke to on the phone was extremely rude and unprofessional. We were simply trying to…read moreask a few questions before bringing our car in, but the conversation left a very bad impression. Customer service matters, especially when people are trusting a business with their vehicle and money. Based on the way we were treated over the phone, we decided not to move forward with this shop. There are plenty of other auto repair places that are respectful and value potential customers. Unfortunately, this experience made us feel unwelcome and uncomfortable from the very beginning.

Kind and efficient. Knowledgeable Technicians…read more Major computer system problems, Tech did an excellent job troubleshooting and diagnostic. Technician were well trained

Friendly and fast. We will be keeping them in our contacts for future needs…read more Good location if you have to wait it's comfy and also close to Home Depot you can walk there to take up time.

Came here on short time frame with no appointment. The staff were very helpful and got my safety…read morecheck done within ten minutes. In and out service! Mahalo

I am a local female who brought in a car for an inspection. The inspection did not pass but was…read moregiven a list of things to correct. Next day, my white husband brought in the car with the fixes done. New tech inspected the vehicle only to add one more thing to fix. After they reviewed the cost at $150, this tech says the fix is $750. I know this tech in the community and know he has disdain for people he perceives as non-local. Really disgusted with the inconsistent inspection and perception of discrimination. Personally as a local I have been treated fairly and quickly at this place, After my husband's experience I am shocked at his experience with this tech (N.A.). I recommend sensitivity training for this tech.

Good people. Efficient, knowledgeable and friendly. We take our vehicle there, after disappointing…read moreexperiences at other places. They are the best around.

They want to charge me for an Inspection ; before they can give me any kind of Quote for Front…read moreBrakes pads n Rotors on a Toyota Tacoma. A simple quote that most Auto places can deliver; They insisted to have me pay for inspection just so I can get a quote. Too hungry for $$$. All other Auto Repair shops I called had no problem providing a Competitive Quote.

I saw people I know coming to this place, so I thought I'd give it a try…read more Aunty at the desk has little to no knowledge on vehicles. She wasn't too sure on other information as well. Anyhow, made an appointment for Wednesday, but she doesn't know why it's written down for Thursday. Skip this place.

They need to change the battery in their tint meter. This been going on for years. Customer should…read morebring them the bill for retint.

Kauai Collision fixed major damage on my truck. I am so impressed the the quality of work. The…read moreoffice staff was very communicative! Sent texts along the way with status updates and worked with me for a smooth pick up. Highly recommend!

Great customer service, excellent work. Very helpful staff that made the repair so easy. They…read moreare very busy for a reason.