The technician was very helpful and full of information. He was thorough with checking for oil…read moreleaks. He also saw I needed new tires and asked if I wanted him to get a quote. He just went above and beyond to assist me. Good customer service!!! Highly recommend you come early as the line builds up quickly.

KQ Speedie line was a convienent place to have our safety check completed! They were fast and…read morepolite!!!

Came here on short time frame with no appointment. The staff were very helpful and got my safety…read morecheck done within ten minutes. In and out service! Mahalo

I am a local female who brought in a car for an inspection. The inspection did not pass but was…read moregiven a list of things to correct. Next day, my white husband brought in the car with the fixes done. New tech inspected the vehicle only to add one more thing to fix. After they reviewed the cost at $150, this tech says the fix is $750. I know this tech in the community and know he has disdain for people he perceives as non-local. Really disgusted with the inconsistent inspection and perception of discrimination. Personally as a local I have been treated fairly and quickly at this place, After my husband's experience I am shocked at his experience with this tech (N.A.). I recommend sensitivity training for this tech.

I have gone to Twins Fast Lube for a few of my cars for a safety check. It was an incredibly fast…read moreand great experience. I find that the website online booking is so helpful and it's nice that I'm able to schedule appointments online. Both times they took me in a little bit early and got finished early. The prices are fair, and they make a these services that are usually a pain, a quick and easy process.

If you want oil change service done right, with zero drama and total professionalism, Twins Fast…read moreLube is the place. Pulled in for a safety check, tire rotation, and oil change--these guys moved with speed, clarity, and respect. No upsell, no shortcuts, just straightforward communication and honest work. They've earned my trust, and that's not something I give lightly. If you value accountability, real service, and local dependability--stop searching. This is your crew.

Kind and efficient. Knowledgeable Technicians…read more Major computer system problems, Tech did an excellent job troubleshooting and diagnostic. Technician were well trained

Fantastic experience from start to finish. The staff was professional, the pricing was fair, and…read morethey kept me updated throughout the entire process. Top-notch customer service!

My car's air conditioner was not working, this time of the year you need an air conditioner. I…read morecalled the dealership and next appointment was in a month. I couldn't wait I asked who can they refer me to the receptionist gave Kaua'i Premier Auto Repair. I called, the owner Ryan, he's so down to earth and respectable he called me "Aunty" he said to bring car and he can do a quick check, it might just be any easy repair. I brought it in that day he did diagnostic check (he didn't charge). He ordered the part that needed to be replace. He took the time and called auto parts shop and got me the most affordable part. Part came within the week. He repaired my AC, he even came to pick up my car from my working place, that's what you call Awesome Service. This guy is not a dealership but he works with you he'll explain to you what needs to be done and charges you for the actual labor not according to the books. And his work has warranty too. I would recommend Ryan and his shop. He even called the next day and the next day to check on the AC Oh, he also offered me an interior and exterior car wash.

My car air conditioner went out. Ryan was able to see the car the day I called. Fast diagnosis…read more Clear on options. Knowledgeable and responsive. So nice to work with a mechanic that responds when called, is clear on what is being done and how long it will take. Ryan will go the extra mile for you. Really appreciate it! Mahalo Ryan!

My car can't start, so I This guy came Wednesday then he can't find the location, then said…read morereschedule next week Monday but Monday never show up, I called so many times many days still no pick up the phone, bad service

Nearly impossible to get your car serviced. According to the website service scheduling app, there…read moreare NO dates ever that you can book service on. This has literally been the case for over a year. If the app doesn't work, just remove it. The last time I scheduled service I got a text back a few days later saying that they were sorry but my service appt was cancelled. Not rescheduled, cancelled. No explanation. It seems that over the years this dealership has had a big problem keeping service techs on staff - a lot of turnover. But whatever the reason, my next car will be something other than a Kia, that I can schedule service for.

I went in for a safety check. Workers were extremely pleasant and efficient! I would highly…read morerecommend!

If you go here, the one running safety checks is foul-mouthed, likes to make fun of customers and…read moremake all his co-workers laugh at your expense. You will get your safety check but be ready for this.

Probably my new go-2 for safety checks from now on. Wasn't sure if It was because I was there early…read more(9am) but they were really fast and professional and even better none of that by appointment only BS like every other place.

I had a nail in the tire of my one week old vehicle. I pulled in without an appointment and after a…read morebrief wait, the nail was removed, hole patched and I was on my way again. I was very impressed with how quick they were! I will be back when I need new tires !

Fast and friendly service. My go to for vehicle inspection too. They have a lot of staff members…read moreto assist.