This place was clean. They have the iPad service. Which is cool because you can see what you are ordering. Their service was good but they didn't bring couple of the items we ordered and everything That wasn't sushi was in very small portions. Like their seaweed salad or their sweet shrimp. Overall I would go back there again. read more

This place is terrible...all the sashimi is not fresh at all except salmon. It's got that fishy taste and the colour seems rather dark. Other foods are decent. The dessert is probably the worst, the creme brulee smells like rotten egg and I didn't even bother eating it. The ginger milk, they literally put a ginger on top of steam milk and add some sugar water on top. The service is not that great either even though I usually don't expect much from AYCE places. So my gf asked for a separate cup for some tea and the waitress just ignored her and pour tea in her cup that had water in it. lol... The only thing that's good about this place is the interior and the iPad ordering system. I recommend you to go to other AYCE sushi places. read more

This is our AYCE sushi place. We had several birthday celebrations of 13+ and they have been great with seating us on time. They clear the table and bring us the birthday cake and cutlery without any issues. The food is consistent, but at busy times, food ordered comes out much later or does not come out at all. However, staff are quick to address the problem. Ordering done on ipad so it is efficient. Been here more than 20 times or more, and have not been disappointed thus far. The food quality is what you expect at AYCE (not high quality as a la carte places) and satisfies our sushi cravings. read more

Kiku is a decent AYCE resto. I found the items to be decent to go. Ipad ordering system. Decent decor. Staff were really nice actually. I give Kiku props for that but the price is way too inflated at $28 per person for dinner. It didnt feel like I got my moneys worth. I wouldnt go back again either for dinner, way too pricey. read more

What can I say , love this place... Right when I walked in the atmosphere was nice, a bit loud but let me tell you there was soo soo much choices for food. Unlike other Japanese restaurant were selection is ok, this place had everything you name it.. Only bad thing was that the deserts weren't all that.. The service is great food came right on time, server was nice and happy .. And amazing thing is that we ordered the food through an IPAD.. Yes that's right ... I recommend coming her with a large crowd worth the money, little pricey yet you get what you pay for.. Final result great place recommend it to anyone who enjoys sushi and all you can eat verities :) ++ thumps up~ read more

Came here for the first time on Saturday for dinner reservation made at 6pm. It was pretty busy when we came in there were about.. 15-20 people waiting in the front and outside of the restaurant - so I'd recommend giving a call before coming here on a weekend. For an AYCE sushi restaurant, I was really impressed at how the dinner service went. Ordering from an iPad made it so much smoother cause we didn't have to worry about any miscommunication about what we wanted. Normally, whenever we order at AYCE places, it takes forever for the food to arrive (it's usually even worse on weekends), so we ordered a ton of food just incase it would take decades to arrive. But to our surprise ALL of our food arrived so fast that we quickly ran out of table space and we were shoveling our food into our mouths. The sushi rolls weren't those tiny sushi rolls that you'd be disappointed to see once it arrives at your table. Everything was great. The only thing stopping me from giving them 5 stars was when the server ran up to us and told reminded us in a very discourteous manner that we were approaching our 2 hour limit and that we had remind our server two times that we had asked for water (which never arrived). read more

BEWARE!! everyone raves about this restaurant but honestly...going once is enough. some of the food they serve is so careless and disgusting, especially the noodles and the meat. sushi is mediocre.. but the ABSOLUTE WORST PART OF THIS RESTAURANT IS THE SERVICE. an older man practically screamed at my family for sitting down at a table on my mothers birthday. there was no one to greet us at the door and bring us to a table and there was no servers in sight. the restaurant has just opened and so there was no one in there. reserved tables had the signs on it so we evidently chose a table that was not reserved. ...HE SCREAMED AT US. extremely rude!! also, the waiters and waitresses are extremely rude and it looks like they hate their jobs. they practically drop or throw the plates of food onto your table. I asked for napkins and spoons and the same older man literally. I mean LITERALLY threw it at us. he put us in a bad mood for the rest of the meal. on my moms birthday. read more

The service is poor and they handle the food in unsanitary ways, I was appalled by the way they stacked plates of food on top of each other. Do they know how filthy the bottom of those plates are? They also had one sassy waitress that does not follow "the customer is always right." Also when ever we called the waiters over they never came. The bathroom is filthy, I did not like this experience read more

I come here for lunch but pay the dinner price to get the dinner menu. The menu is quite large and everything on the menu tastes great. Non of the food is too oily or filled with MSG. The sushi is fresh and made very well, the amount of rice is not overwhelming. I would go here sometimes but it isn't the best place in the area. read more

I give this place a 3.5/5. I would say that this is one of the better ayce sushi restaurants in the Markham/ Richmond Hill area. I would advise you all to make a reservation if you plan on eating there during busy dinner hours, especially on the weekend. I was unaware one time and ended up waiting 45 minutes for a table (friends and I were pretty persistent on eating ayce). Anyway, the food they serve is pretty good for ayce, but sometimes their cooked foods' quality is inconsistent. The service is standard and food comes pretty quick, the waitresses come around fairly often to clear our dishes and tend to our needs whenever we call for a server on the ipad. The ipad system is smart on their part and I think it would be pretty awesome if other ayce sushi restaurants catch on with this concept. It makes mass ordering for a large group much easier. This is one of my frequent go-to ayce sushi buffets, so I'm guaranteed to visit again. I also recommend this place to anyone who's interested in binge eating sashimi and sushi. read more

This place is ok, been here couple times, first time was my choice, other times were birthday parties. It's regular Japanese all you can eat, except you order with a iPad.. You can't play games or use it for anything else tho... Even when ordering with an iPad, the orders still don't come 100% and sometimes is slow, not my favourite jap ayce place, but would visit if others ask me to go read more

I came for lunch and ate for $20 each adult. I wouldn't recommend coming here even though this restaurants is cheaper than most sushi restaurants the food is not worth the amount. It's always a hit & miss,the waiters are unexperienced and rude. This one waiter we had, didn't quite catch her name. As she came to our table we asked her which drinks were included and she flat out ignored us and walked away. The rest of the staff also came off as unwelcoming. read more

Food was okay, they missed a couple of my orders and service needs some work.

Every time I eat at Kiku, the service gets worse and worse. Most recent visit involved extremely late, wrong orders, and ones that never showed up. Case in point: initial order had the usual yam & shrimp tempura, miso soup (which servers never took away for nearly 10 mins, despite walking by a number of times), chicken and beef teriyaki. The yam and shrimp showed up nearly an hour into our meal. Same thing happened with some orders of sushi. One set showed up twice, thirty minutes later. As usual and like others have mentioned, wrong orders are placed at your table, some portions are inconsistent in serving size. Empty dishes aren't taken away in a timely matter. Food is decent; spicy tuna that I had during my last visit was really dry and unpleasant to eat. read more

I like their dishes, Sushi is fine, but the staff are impolite, they may take the Ipad out of your hands, or if you don't like the taste of one dish, they told us they are going to charge extra bucks unless you eat it! terrible staff and service. read more

I've frequent this AYCE for years and service has always been poor. The restaurant is dirty, price has recently increased but their service and food options did not improve. In fact after raising prices, they took away options from menu, smaller portions, continued poor service and dirty restaurant. There are other AYCE offering better service, food quality and options for same price or cheaper. Do not waste your money here, food and service sucks! read more

Food was good and nothing was missed. Food came pretty fast too. The only thing is that they actually time how long you've been eating and reminds you that you only have 10 more min because of the long line-ups they have. read more

The food here is quite decent. A must try is the chef tar tar. Some other unique items that are not available elsewhere I have been here several times, but today the service was beyond the type of slow you would expect in an all you can eat place. I can accept that 15% of the orders won't show up on a normal day, that is expected when you come to a place that churns out mountains of food. Today, I would suggest that 30% of what we ordered never arrived even after multiple inquiries. It may have been a one off time where service was exceptionally poor, but it has been noted. I would typically give this place between 3-4 stars. read more

Heard that you get to eat for free on your bday, so we made a reservation for 4 and specifically told them we had a bday. After we ate, they said we needed 5 people for a free bday meal. Very disappointed that they withheld that info on purpose and shows that's how they run their business... read more

Overall: - a nice atmospheric interior design setting Service: - can order from an iPad - some orders got mixed up between different tables read more

We have visited this place for lunch on Sunday, food was just okay but I felt so full after I ate and we did not eat a lot. I could only assume there was something added to food so you can feel full lol Other than that this is another regular all you can eat place. Food was max 3 stars and service was 2 stars. I tried ti thank waiters view times but they did not reply to me I guess its not necessary anymore read more

Decor and ambiance were the only thing great here! Foods below average compared to other ayce. Tempura and other fried items had alot of coating to make it bigger. Beef items were all well done. Had a hard time chewing today. Mehh. read more

Speedy AYCE with generally good service. They also have Ipads at each table to take orders. More importantly, the orders don't take a long time to arrive and orders are not lost in the process. The food is also pretty decent- both the sashimi and sushi are pretty fresh. The rolls are not loaded with chunks of rice which is a plus.I would recommend trying the grilled beef strips as it literally melts in your mouth. The only thing that was lacking quality were their desserts, it was either too sweet or lacking flavour. Of course with the exception of green tea and red bean ice cream because you really can't go wrong with them. Be mindful that drinks are charged additionally. Soft drinks are refillable for free however, so they will only charge you for the initial cup. This place also gets really packed by 6pm, I would highly recommend making RSVP. They also have a 2 hour limit which is pretty standard. With tip and tax, each adult is around $30 which is also the norm for AYCE. Overall, I would recommend trying it out. read more

Not better or worse than others ayce, the pros here is that you can put in your order using the iPad, so that there will be less mistakes and missing order. But the fish here were not very fresh. Had a little stomach problem for couple days, so I don't think I will be back. read more

Have been here numerous times. Pretty sure this will be my last time here. Quality has gone way down. Prices have gone up. Not worth it!!

I've been here a number of times for lunch (so this review only reflects that time of day) with varying experiences. ie: Inconsistent. The cost per person is $15.50 for all you can eat (minus the drinks) and it's a pretty reasonable price for the fact that it's all you can eat (AYCE). You make your orders on an iPad, click Send and then they bring you your food. Simple, right? One flaw of this is if you need to adjust your order slightly, you can't 'really' do that since you just click items and send for it. (ex: If you want no sauce.) Some of their food is good, some aren't. I don't eat any seafood so I can't really vouch for that. My sister didn't seem terribly impressed by it, so even though you aren't going to get top-notch sushi at an AYCE place, I was a little disappointed to hear she wasn't terribly fond of it. I'd personally pass on the ramen because I found the noodles taste like nothing. The soup base that I got helped, but wasn't adding enough. The tempura is also unimpressive (at least with the sweet potato) as the sweet potato was reasonably hard inside, making it somewhat ruin the decent batter. Most everything else I've had there were good or above that - chicken teriyaki, udon, miso soup and a few other rice dishes. Keep in mind that, by nature, fried foods take longer to make so if you're waiting on deep fried scallops or chicken wings (for example), it's better if you order them at the start of your stay to be more time efficient. The wait staff have been the most inconsistent there. A few times I've been there, they're pretty emotionless and don't really seem to care about you. Other times, you'll get others that seem pretty happy to serve you and will make sure you leave with a good impression. It's been pretty up and down with my experiences there. One thing that may bug people is that they do have a time limit of 90 minutes. If you go near the start of lunch, you're probably going to need to be careful with your time. If you go near the end of the lunch time, they just leave you be since the place is pretty dead late-lunch time. So I'd recommend going around 1:00, if you can help it, for a late lunch if you tend to order a lot or are slower at eating. At the end of the day, Kiku's food ranges from below average to above, depending what you get. I really would like to see their waiters and waitresses be a little more consistent with their service than they are though. There are good things about this place, there are bad. If you like Japanese food, I could recommend this place for a try. At least for lunch. read more

First time trying this place with Ipad ordering! The Food and atmosphere is very well.

Decent AYCE sushi that you order from an iPad! They were able to accommodate for food allergies after talking to the manager. Enjoyed the deep fried banana and the salmon pizza (like a deep fried rice patty) but skip the chicken ramen as it's totally tasteless! read more

This is one of the restaurants which give you good good value, but the food quality and booking experience are inconsistent. ... Why? We have been there four times , with various size parties, and in different dates. WEEKEND EXPERIENCE: Never go on weekends , it is a zoo, and the service is hit and miss. The food...ummm.. Is definitely not a hit, and more a miss. You will have to make sure you know what you have ordered through the fancy high tech tablet. After a while, you don't really care what they put in front of you...because You waited for an hour and became a starving monster. The lamb Skewer and beef were dry , the tempura were even drier... The only safe bet was their sushi. WEEKDAY it is okay but if you called for reservations on a Friday (say 530 pm, still a week night), the fellow Johnny may tell you that they are fully booked and their first reservation is at 8 pm. We decided to drive over and got a seat immediately. This happened twice to us so we learned the drill. They will tell you that it is an one and half hour meal duration ...which is okay because the food delivery is very fast. Overall the food is good for the value in a week night. Still order Sushi and you will be fine. Our favourite food are: tempura , lamb skewer, galbi (weekday), octopus, Kiki roll, rainbow roll, spicy salmon hand roll, arugula with tuna ... Oh.. Desert ? They are the same regardless of which night you visit. Pint size puddings and ice cream. I won't recommend the fried banana or milk unless you did not get full from the buffet! Green tea ice cream is our favourite. What would a sushi dinner be with it green tea ice cream ! Overall we are happy with the place... Oh. Forgot to tell you at they have a sit down tatami room but the kids are not well controlled....it became a bit of a hazard ... The service is good but not attentive...I think they should put a 10% for tables over 4 so that the servers can get a decent wage..... read more

The deep fried milk is to die for. A must have when eating here. You get to order from an iPad. read more

Kiku - Sashimi on point - Japanese Near Me - Markham, Ontario

We can recommend about half of the dozen or so menu items tried during all-you-can-eat lunch service. Deep fried and grilled items were great but anything with salmon was disappointing due to low-grade salmon - at least on the day we were there. Service was also hit and miss with food coming quickly and fresh but waitstaff dropped the food off at the far end of table without a word so we had to get up and go get it. Hallways, bathrooms, and cutlery need a good cleaning, which made us wonder about the kitchen. read more

Tasted very authentic, but was a little bland for my taste. Japanese food in general tends to be a little too mild for my taste, but I enjoyed this nonetheless. The table service/ordering was brilliant, using an iPad type device per table with pictures of the food on it. Click on the food, and it shows up at the table. My inner geek was thrilled. All you can eat lunch for $14.50/head rounds out the experience with a great value. read more

$15 for all you can eat lunch. A little pricier compared to other AYCE places but the quality is a lot better. Plus, I love the fact that I can place an order through a tablet without having to flag down the wait staff and not having to worry about if I chose the right thing. read more

Pretty good all-you-can-eat japanese restaurant. The ordering is done via iPad, so there is no mix up as to what you order - this is sometimes a problem at other places. The waitresses seem to dress up in a sort of maid-costume which is a plus if you are into that. Decor and restaurant are pretty good overall. read more

I just had a server telling my 20 months old daughter that she is blocking her way, and ask my pregnant wife to take the hot dish from her...... this is the service that I cannot tolerate. read more

Everything is very fresh. Come early like 10ish or else reserved a table before 12pm or else you will have to line up. Price is very reasonable $10 per kid at lunch time and about $15 per adult...drinks are extra and tea is free. I did come at dinner once and the price is higher like every other ayce place... but unlike other place the food option is the same as lunch time that's the only bummer. The service is like every Asian restaurant out there " u order and they place food on ur table and leave". I really find nothing wrong with that. As long as the server don't yell,spit, slam etc.... read more

Kiku - Japanese Near Me - Markham, Ontario

Sure it was a long weekend and very busy, but the service was the worst I ever experienced. It was so bad I cannot remember how the food tasted. read more

How should I start. This is probably the worst dining experience I had with AYCE sushi. Service is bad, food is terrible. No idea how did they survive with so much AYCE competition in the area. So my hubby arrived earlier and tried to get seated. Being told no bench seatings are available, but clearly there are, plus more than enough other tables available at the same time. So he asked again and insist we'd like the bench sesting coz he does have back pain. So finally he got seated in one of the bench tables. After I saw the menu I was disappointed it didn't match what's not online. For some reason the pancakes and asparagus salmon are not in the menu. And their menu is not exciting at all, with very basic maki and sashimi options. And no soft drink incld. I was hungry, we ordered some sashimi and grills. The lamb skewers weren't bad. But the sashimi were cut too thin, you hardly can pick up mackerel piece by piece, it's always two pieces stuck together. Salmon sashimi weren't cut through and doesn't seem fresh, which was proven after dinner with my upset stomach. Ps. This is the only time I didn't order maki in a sushi restaurant, coz they just seem so ordinary and not appealing at all. The rest of the food were greasy. Desserts were over sweet. Servers are miserable with minimal interactions or manner. And once we ordered dessert the girl handed us the bill. But we only sat for an hour, it's not the end of night or last call. There's no one lining up. Why the rush?! I don't get it. So we paid and left. The bad experience lingers, middle of the night I was woken by this sharp pain in my tummy, proving the unfresh judgement of the fish... thrums down. And take your $$ somewhere else. There's plenty sushi options in the area. read more

They have simpler rolls and a slightly more limited selection but they really load on the sashimi in rolls and stuff

This place has became our favourite place for Japanese AYCE. we love the speed of how the food were served, love sweet shrimp sashimi in particular and also the teriyaki lamb. Sweet shrimp sashimi is an expensive dish and I know only tenichi has it during the weekend, however, last time when we been to tenichi and they inform us we are on our last call for the sweet shrimp sashimi (cuz they don't want to give u too much of them), but kiku is different, they never limit how much u can order regardless how expensive the food is, will go back often ! read more

Kiku - Japanese Near Me - Markham, Ontario

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