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    Kids First Pediatrics

    3.0 (8 reviews)
    Closed 8:30 am - 5:30 pm
    Updated 1 week ago

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    Texas Children's Pediatrics Cypress

    Texas Children's Pediatrics Cypress

    3.3(19 reviews)
    6.1 mi

    I wanted to update my review, as I genuinely appreciate how Dr. Ola reached out and listened to my…read moreconcerns. I have continued to bring my kids to Dr. Ola, she is truly an exceptional pediatrician and will continue to drive out from Katy to see her. Getting appointments is much easier now and it is also very helpful to be able to do tele-visits when I can.

    We arrived for our appointment on time for 3:40pm as scheduled. Still, we waited over 40 minutes to…read morebe seen. The nurse that prepped us before the wait was unfriendly and impatient. My toddler wondered what was wrong with her after she noticed that she was not kind; it was very obvious. After waiting over 40 minutes for the doctor, I decided to leave- but the doctor was about to come into our exam room. While she was the only one to apologize, the other staff did not acknowledge the delay when I walked out into the hall to inquire during the wait. It was like they didn't care about us, and there was absolutely no respect for my time. After the doctor finished, we had to wait another 15 minutes for the shots my toddler needed. A person without any ID or tag came in with another person whom she said was "shadowing" her. When I asked her who she was because she was not dressed as a staff person (sloppy gray t-shirt) and had no ID, she said she was an MA. Meanwhile, all if the nurses were saying goodbye for the day (it was now 4:50pm). My toddler became unsettle with these new people and was uncomfortable getting her shots. The doctor and staff know that my toddler is uneasy about shots but didn't care. So after all of that, we left. This was a TERRIBLE EXPERIENCE. We were mishandled and treated poorly. I do not recommend this location. Texas Children's Hospital system should do better. And get rid of the unfriendly, scary nurse!!!!

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    Texas Children's Pediatrics Lakewood

    Texas Children's Pediatrics Lakewood

    3.9(11 reviews)
    9.8 mi

    Dr Nguyen, nurse Kelley & sarah are honestly the best peds staff I've ever seen. ( there is another…read morenurse that sees us but her name has escaped me and she is very sweet as well) My daughter had a ton of issues when she was real little ( ended up with ear tubes placed) so there for a while we were always in for high fevers, and ear infections etc. Sarah the triage NP is honestly the best. She is very thorough & always fits us in if we need to be seen and always makes me feel heard & she comes out to see my daughter when we are there and my daughter runs to her and gives her hugs. Nurse kelley is the sweetest person & my daughter adores her. She always remembers us, and her & my daughter talk like they are best friends. That doesn't sound huge until you are a mom, and you see your kid light up. ( my daughter is 2.5 so the fact she remembers her speaks volumes to who kelley is as a person) and I know we are not "special" in any way. They are just that amazing of humans - not just at their jobs. Dr Nguyen is truly amazing. There is nothing I can't ask or be honest about. She always gives us solid advice & real world answers not just its time to start potty training and then nothing else. She gave me idea for books, dolls, particularly potties etc for me to use to help. She is a mom not just a doctor and she makes me feel understood and heard. She also remembers me & my daughter and not just things you can put in the chart. Even the billing person who I can't think of her name at the moment but came to talk to us about the changes in our insurance plan when it changed at the beginning of the year. Which I really appreciated that they wanted us to be aware of our insurance plan. I thought that went above & beyond the Standard care. She was an amazing human as well. Extremely sweet & gave my daughter a sticker & bubbles. Which happens to be a fan fave at our house, and she remembered it. My daughter was sick with a high fever and I told her we were going to see the doctor's office... and she said yayyyy the doctor's office! She had been in a terrible mood ( she is 2.5 so everything was just awful in her opinion) so it's just a testament of who these women are to our family when even a sick baby realizes they are good ones. She thinks they are her friends, and I happen to agree with her. I do feel like I get to see some friends when we go in. They are always very fast. Efficient. Very thorough. And I have never felt rushed. They always fit us in. So not only the staff we interact with, but their front office have to be stellar at their jobs as well. We have seen other drs in this office when Dr Nguyen was out, or booked & we have really liked all the other staff as well. I think they are amazing at their jobs, and amazing humans as well. I appreciate everything they do for our family.

    The staff do not recall anything about my son despite the fact he has been there numerous times…read more They rush through the check in and place you in a room but the wait time inside the patient room was too long. I had the impression that they overbook. The providers rush through the appointments too, and they didn't interact much with my son. It's just a mediocre, unremarkable place.

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    Kids First Pediatrics - pediatricians - Updated May 2026

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