I visited this location because I had a few boxes of clothes my daughter no longer needed and decided to resale it. When I first walked in I was greeted and quickly helped by several nice associates. The store was nicely clean and organized. It didn't take long for them to go through the clothes I brought in. They brought a couple items which I appreciate because my drive to the location would've been worthless especially packing and loading the items in my car. As I was ready to leave, I decided to walk around the store to see if I wanted to grab anything for my daughter. However, I noticed that many clothes that had "cotton balls" on many clothes where overpriced. I was a bit upset because as i walked in I automatically loved the store but majority of the clothes were over priced for resale items. read more

LOVE going here to BUY & SELL! The staff is so helpful and friendly. They only take the best stuff so you know you will find something cool or trendy and they check all the equipment to make sure it is safe. read more

I'm happy with a couple purchases for gear that I was specifically looking for.... Glad I stopped in! Some of their clothes are over priced for what I would pay for used items but I have grabbed basics like Onesies & pj's occasionally. Also, their "new" items are the same or MORE than retail. I will say that I've tried a few times to sell stuff, that was practically new might I add, and didn't end up doing it because of the low ball offer. Sign up for their rewards program and texts so you can shop the deals but definitely sell elsewhere. read more

They were so nice and great prices and discounts!! Great customer service!!! Store is very clean and well organized and ladies are super helpful and sweet!!! read more

The ladies were very sweet and helpful. The store was well organized so I could find exactly what I needed and they made trading in my babys smaller clothes easy peasy read more

I'll start by saying that I actually live much closer to the Gilbert location on higely but I make the drive to this location because it is 100x better. Every couple months I bring in my daughters clothes and toys she's outgrown and shop around while I wait. They always give me an estimated time and if they take even 5-10 minutes over that time they typically offer a 10% discount off anything I'm purchasing. The staff at this location is much friendlier than the other location as well. I'm not one of those people that try to nickel and dime every single item I'm selling and they always tell me why they don't take specific items. I typically get cash which is usually slightly less than store credit but from my experience the toddler girls clothes racks are usually pretty scarce so I never find much, but sometimes you can find great things still with tags! Overall this store is great and very clean/organized compared to the others. I would def. Recommend unless you're the type that's going to get offended when they don't want every single item you're trying to sell for what they are brand new! read more

I think this place should have more stars. Everyone if nice and helpful. They have great stuff I got clothes and toys for the price it would have cost me for 1 toy at full retail. Everything is organized and easy to find. I use be pay full retail for things for my baby but this store has change my views cuz kids just grow through things quickly. read more

Checked this place out for the first time. It had a very unsanitary feeling. The boxed in area where you can put your children seemed like a hazard; broken sharp toys from a play kitchen, ripped up paper/puzzles. The store appeared unorganized; boys,girls, sizes in different areas, the toys they were selling appeared cheap and very used. So did the shoes area. I drove 25 miles to this store. Definitely a disappointment, however at least I know I won't be going there again. Once Upon A Child is a wonderful place. Organized; big selection of items; clothes, toys, shoes, accessories, strollers, bedding, cribs, high-chairs... You name it. I'll stick with them :) read more

This place can be a hit or a miss. Come in ready to rummage. We like the prices but try to find the NWT items. Worth it for finding Sunday clothes for my little one when paying $$$ is not a goal of ours read more

No one greeted me as I came in. I arrived a little early and they were late to open doors. They unlocked the doors and just walked away- no hello or even opening the door for us. No one asked if I needed help. Everyone just stared at me. I cannot believe how rude the workers are here. I will probably avoid this location due to rude staff. It doesn't take much energy to look up and greet customers or be friendly. Hope it keeps people from experiencing such rude customer service. Seems that other reviewers experienced the same customer service as long as 11 months ago and nothing has changed. read more

When into store looking for pair shoes for my Grandson. Found some gently used Nike shoes in excellent condition at reasonable price.

I am surprised this place doesn't have more stars! Everything was very well organized and I found exactly what I needed (which were very specific things like a infant girl faux fur vest and a red button down for my son's preschool) The prices were very fair and I will definitely be back. read more

Like the store for the affordable prices and generally good selection. The checkout process is horrendous though. Takes waaaaaay to long. Today there were 3 people in line in front of me and it took over 10 minutes to check out. Having a young child with me that can't stay in one place makes it very difficult. Plus the store is arranged in such a way that if a kid gets loose they can run out the front door and you may not see them. I've left the store before without buying anything because I couldn't stand in the line long enough to check out. read more

First time going in the store and was not impressed. Rather than helping the customers, the employees were on their phones, laughing, and taking pictures of each other on the baby equipment. Will not go back to this store. read more

I do agree with a lot of the other reviews about selling here. They really don't give you much for selling and I tend not to sell here as much. I came in for the dollar day sale and was very happy with my purchases. I highly recommend coming here when they have these deals. Very organized and pretty easy to find what I was looking for. read more

Great place for toys and kid clothes up to size 12. All toys checked so know they work. Friendly staff. Sign up for sales alerts.

Staff is ALWAYS very friendly! The store is kept clean which is also a major plus.

Worst experience selling kids items ever!! I bought my daughter a whole crib bedding set complete with a lamp and mobile from Babies R Us totaling over $250. Everything was in original packaging as my daughter NEVER used any of it. She has been cosleeping since birth and will NEVER use these items. I took these items in here to see if they would buy them. One of the ladies pulls the sheet out of the packaging and "inspects" it. She folds it back up (barely) and says "I'm sorry we will have to pass. The condition is bad and there is slight yellow staining." Mind you THIS HAS NEVER BEEN USED! Everything including lamp and mobile are in original UNOPENED condition. What a joke this place is. I'll stick to OfferUp or Craigslist to sell kids items. Side note: I glanced around and noticed half the clothes they have displayed are stained and/or dingy. Save your money and time. read more

All clean and organized. Everyone wearing masks. Always cordial and helpful. Was lucky wasn't much of the wait time.

Very excited to visit this place everytime I go visit my mom. Love to shop here, I have three kids and can find everything I need and more. Love the prices, even more when they have specials going on. Girls are always friendly and helpful. Everything always well organized and clean. Love the play area they have for the kids to play; while mom shops. Great job kid to kid read more

Love this place so much! Such great prices and super friendly employees :)

Rude. Customers equally rude! Won't be back to Ahwatukee location! Brought in an IKEA crib. Used four nights. Had to take it apart to get it out the door. Was told I had to put it it back together. I'm 70! With a bad back! Took it to goodwill. They were happy to get it! This want the first time! read more

Amazing place to find toys, clothes and shoes for kids . First time there and loved it!

They have the cutest clothes and such great deals. This is where I buy the bulk of my kids clothes and I always get so many compliments.

I want in during their semi annual sale to browse and to sell. I thought it would be a hassle but everything was just as organized as any other day. Someone greeted me right when I walked in, and their selection is too notch. From sparkly kids boots to small additions for bigger toys. Bonus: the kids closed off area where I can leave my preschooler while I browse nearby without having to worry about her walking out. Will continue to come back to this location. read more

I love going to k2k, my experience there never fails! I went in one morning and Lynn helped me pick out some outfits for my daughter and just kept a great smile and attitude throughout the whole sale. She even helped me out with enrolling on receiving texted messages (which is pretty awesome) *now I know when the big sales hit! I went in tonight looking for a coat for my daughter this evening and Leslie helped me with my transaction, she was a great help as well. Very welcoming and got me all taken care of. Never have a bad experience, my daughter loves going to K2K. KEEP UP THE GOOD WORK STAFF. read more

I've only been here twice and walked out with one item. Everything is overpriced for being used. I rather pay a few dollars more for a new item. I don't think I'll be going back. read more

Went into get some Halloween costumes which was great but felt they were over priced in something being a second hand store. It was very clean and I will definitely come back for more deals and lower prices. read more

I have gone to kid to kid since it opened. I originally loved it the staff was friendly and I could find nice things at a good price. Recently something changed. Most of the items I look for are dirty and damaged. Once I went in to get a toddler bed it had a price tag of $44. I liked it and asked to buy it the girl at the register ripped the tag off while I shopped around when I came to the front the tag in her hand said $65. The original one truly said $44. They said it was a mistake and the price is now $65. I can buy a toddler bed brand new for $65. Recently I went in and bought a couple they have no customer service skills. They are rude and not friendly. I don't know what happened they used to be nice friendly organized. I don't think I'll go back. . read more

This place is a waste of time. If you are looking to sell your barely used kid items take them elsewhere. I took in some really nice toys and they wouldn't buy the majority because "pieces" were missing. Nope. Nothing was missing they wanted the whole set of figures that you buy separately. Three different women started arguing with me which was completely out of line. They wanted to give me $6 for something that they were probably going to sell for at least $20. The family ahead of me had a brand new excersaucer and kid to kid wanted to give them $15 dollars!!! This is highway robbery! Needless to say the family took there item and left. I told the women to give my toys to charity so at least some child can find joy and their parents not be robbed blind. I will never be going there again. read more

the people here are always so nice & helpful. I always find what im looking for & then some! love this store! They keep it stocked for sure! Because sometimes its so stocked it can get a little crowded in there but it isnt a huge location so thats understanding. But overall i love this store & the items they put out are good brands & very lightly used items & ive even boughten items brand new with the original tag on them, & i buy it for less than half that price! so needless to say the prices are very reasonable!!! read more

This is really a great shop. What you find is hit or miss- as is true with most consignment stores. BUT I have been able to find a few things every time I enter. babyGap jeans and plenty of other good labels (Janie and Jack, The Children's Place). I love this store and now that I am prego again need to check out their maternity section also. read more

My favorite place to buy maternity clothes!! They have a great selection and every Monday is Maternity Monday so you get 15% off!! They have tons of name brands at such an affordable price! Definitely beats paying $30+ for a pair of maternity pants/shorts. read more

this is a great neighborhood resale store. it's close by and very convenient. i've been rather lucky with the maternity wear. i got a gap skirt for $9 and it's lasted through my pregnancy! a friend of mine found adorable spring dresses for her little one that were practically new for really great prices. i agree that their new merchandise isn't really anything to write home about, but this isn't what the store's about. when i go in, i'm ready to raid the racks of clothing for rare finds at good prices. read more

I love this place! I can find stylish jeans for my daughter for $6! Shirts are usually around $4. I love how organized the selection is. Also, if you have kids in dance, they have a wonderful selection of used dance wear. My daughter seems to outgrow her clothes every 6 months - the offerings at this store are priced right! I would give it 5 stars, but the selection isn't 100% great. You look thru stuff and think "that's junk" sometimes - at Love Child Resale, the review is more like do I want item A or B more? All in all, a great store. read more

Well organized store however I have been to 2 in town and they are obviously a franchise. They both look the same with the same new merchandise. The staff was nice but not very interested in helping me with a stroller that I was trying to buy. I got so overwhelmed I decided not to buy it. The store has average merchandise..gap gymboree etc but no high end kids brands could be found. Overall it is an average resale store with average merchandise. read more

The staff is super friendly, I always go and shop for random things and find more than I needed.

Love this store! Always friendly staff. Great monthly book club for the kids. Gently used clothing at reasonable prices.

Very clean and affordable prices. I really recommend this place if you're looking for cute clothes for your kids . Also clothes and shoes are in very good condition. read more

I love this place however some of the policies are a bit under thought. Previously worked 6 years at the nations 2nd rank once upon a child, and I feel there are lots of areas kid to kid could improve on. Firstly, I understand the concept of the instore wait time, but I watched multiple families have to leave because children were hungry or tired. There's no place to wait, no place for parents to sit, with wait times either being an HOUR or 7pm it would be at least nice to not be forced into spending extra money for over an hour. I have one child, the time it took me to look through her size, the seasonal stuff, shoes, and some miscellaneous items was far less than the time I spent waiting on my things. Unfortunately I don't have time at all to come back another day, so I was forced to sit in a metal chair for 50+ minutes. (Watching the office, thank god for technology) I understand the concept but if your wait times begin to exceed 30+ minutes for express buys, even moms want to sit eventually. Also, I literally wanted to walk to the goodwill next door....... since I had an HOUR MINIMUM. I kinda get where you're coming from guys but it's a hit and a miss.... For nursing moms? Any and all moms.. I found out nursing moms are given a chair they keep in the office and put into a fitting room? I can't imagine the issues you have with children running the place rampant because they have to wait with their parents so long... When I wanted to speak to one of the owners about this, as a suggestion she hushed me as quickly as possible, got another employee whom also spoke over me, then they both informed me of "the nice chair in the office" that u can shove into a fitting room. ....? Not remotely close to what I was trying to say and I don't feel heard. Overall this was the most disappointing experience I've had there, as I stood next to several other disgruntled customers about the same issue, the employees just continue to talk over you and refuse to listen. Maybe the staff was just having a bad day? But, the waiting thing, seriously something to consider please, as someone from the same industry. Unfortunately Gilbert is just too far from my house in Ahwatukee to drive to once upon a child. (Also, because I was asking questions about this and decided to post up in said metal chair next to behind the counter I was able to watch the employee deliberately skip my buy for 2 other people who walked in after me, excited to finally leave and not in the mood to be talked over more I chose not to even bring that up. All because I made a comment at drop off regarding my feelings on the policy, which I've never heard of until today and this is my 6th time selling there in the last six months....) Please make this better. I'm super disappointed right now. My daughter and I love that store. read more