Excellent customer service! Brought a family member here to buy shoes. Thought we would give Lucky…read moreShoes a try since he has a hard to fit foot. Found shoes! Yea! The sales person was very helpful and sized my family member's foot. The sales person also suggested shoes based on what he was looking for, and helped him try on shoes. This store has classic and modern styles. I also noticed a nice selection of UGG, which I plan to get for myself on a near future visit. This is an excellent shoe store with name brand, good quality shoes and professional sales staff. Will be back soon! Need to add that my family member loves their new shoes.

Lucky Shoes is a great place to go for your running and walking shoe needs. The service was superb…read moreand when I had to make an exchange it went super smooth. Highly recommended.

Just not sure why this place is not packed with people all of the time. Their normal prices are…read morefar better then most places that sell name brand shoes, and then they have the sales. The main thing that I truly appreciate is the size selection. I have a wide foot and they always have what i am looking for in 1/2 sizes and wide'. This is our go to place and is always worth the trip. The staff is always friendly, the facilities are clean and organized.

How can you not love buy 1 get one 50% off! I can get everyone in my family 2 pairs of shoes for…read morethe price of 1 somewhere else. I just bought my oldest son, 2 pairs of Sketchers sneakers for $30. That could have been $30 each somewhere else. A clean place, but sometimes messy with shoes all over the place. Sales associates are very helpful and they do shoe sizing. They carry socks and limited handbags. Worth walking in and looking around.

Amanda was great! She asked me tons of questions about what I was looking for, scanned my feet and…read morealso had me walk on a sensor pad that showed my feet and how I actually walk. (How my feet hit the floor) With all of that in mind she brought out three styles (brands). They were a little big so she ordered a size down from the wearhouse. She said they would be in next week... They arrived the next day. My doctor recommended the brand of shoes (Hoka) but I was unable to find the pair the would fit my needs and feet on their website. I am so happy to have been able to go into this store and get expert care and recommendations! Katie helped me on the next day when I tried on the smaller size and fitted me with insoles. Both ladies went above and beyond to help me! I highly recommend stopping in to see Amanda and Katie at Fleet Feet! Thank you!!!

Saturday morning run club! Fleet Feet offers different levels of marathon training throughout the…read moreyear and we are in full swing for full and half. This weekend our run started out at the Northfield store, snaking through the neighborhoods and back. You get full support, hands on training, store discounts and swag. I mean if you need new shoes or all weather training gear Fleet Feet is the go to.

Great store with many shoes. The store was well organized. Lots of socks, some clothing and…read morehandbags were available. The Ohio themed clothing was made in America. Shoes: many ranging from athletic to casual to dressy ones. Cute and modern styles too! My issue is that there weren't enough shoes available in wide widths. The staff was nice and helpful! Very professional. Might give the store another try sometime. Hopefully there will be more wide width shoes the next time.

Great service at low prices. I just wish you carried On Cloud shoes. I love the friendly staff and…read morethe variety of options.

I needed new sneakers. When I walked in the door my old running coach is working here now and he…read moredid an amazing job getting me into two pairs of fantastic running shoes. He told me the sneakers I was in or giving me too much support and my knees have been bothering me so he recommended a different pair of sneakers for me after watching me run and they feel amazing. This is exactly what I want in a shoe store. There's nothing better than having a well educated qualified person helping you get a good pair of running shoes.

I wouldn't dream of going anywhere else for running shoes! Even when I've been away at college, I…read morewait to get new shoes until I come home or I have my mom mail me a new pair. Everyone who works here is more than experienced when it comes to running, some of them are even coaches at local schools! A lot of them run all the local marathons, which is so cool to hear! Almost all of them have given me small bits of advice while they watch me run, and all the advice has been just what I never knew I needed! When you're trying on shoes, they try to give you about three different brands to try. I've been using Saucony Everun Ride 150's, but my high school cross county and track coach who works here recommended some Mizunos to train for my half marathon in. I LOVE THEM! I've only ever used ASICS and Saucony, but I was blown away with my Mizunos when I test ran them. That's another thing! They let you test run the shoes! They always tell you to go outside their store and run some to see how they feel. This has been extremely helpful! Shoes I would have bought had I (not practice ran them) ended up feeling like they were gonna fall off while I ran or pinched my toes. Seriously, I don't think you should go anywhere else for your running shoes! This is your place!

Needed some shoes fast! was in a panic and Kara, the shoe manager was extremely helpful and…read morepatient. Which was exactly what I needed. Kara found two pair that were perfect and in record time. She understood what I was looking for and went right to them. Thank you Kara!

I stop a couple times a year at the one in Portage Lakes and they are by far my favorite. Great new…read moreselection and fairly priced used selection. Everything they carry is quality stuff and the staff is always helpful. I travel an hour and a half to go here and will continue to do so.

I've been coming to this store for 8 years. It has a great selection of boots for work and hiking…read more It's by far not the closest Red Wings store to me but the drive is worth it. Matt is very knowledgeable and probably has the best customer service out there. He has been a great help during this crazy COVID-19 quarantine. Thanks Matt!

Doesn't deserve any stars. Was treated terribly. Bought shoes, was told I could return, and can…read morereturn within 30 days, after a week I couldn't wear them, so I took them back. All 3 employees (even the guy who told me and the other person who took me, the bullshit that I could return them) all went into a back room - to discuss it and then told me me I couldn't return them. They were not damaged in any way. No store credit either, so I'm stuck with a $ 182.00 pair of shoes that I can't wear. I wanted to get another - different pair- but nope. So do not go to this location, unless you want to be lied too and treated like garbage (which was the way they treated me when I first went there), I hope you assh##less go out of business cause you all can suck it.

The young kid who's an apprentice cobler is very nice and helpful and knowledgeable. I love local…read moremom and pop places so don't take this as something against them. The problem is the old timer who owns and runs the joint, he's a jackass on another level. I don't care how knowledgeable you are, if you are such an ass with an even worse tone of voice and condescending as all hell people won't want to do business with you. Tried to tell me that though I was diagnosed with flat feet when I was born that it's my boots that are the problem and caused me to have flat feet. Also irked me that the old timer dang near hit me in the face with his cigarette when he came out to assist. I was calm and polite even with him cursing and being an ass and telling me I'm full of shit and have no idea what I'm talking about with a diagnosis I've had my entire life. When the old timer finally hangs up his tools I'd definitely be willing to give it another shot with the young kid or if the old timer is willing to apologize for being an ass and conduct business like an adult.

If I could post a zero star rating, I would and here's why…read more.. I stopped by this afternoon to return a pair of safety toe shoes that were too small. When I told him I did not want to try on a different size, he started screaming, and cursing me out! saying "you screwed me"! And it just got worse from there. Even with a store full of customers, he continued yelling and cursing. Prior to me buying the pair I was returning, I had asked him to reline the back of the heel of my less than six months old, $250 work shoes. The way he "repaired" them, caused my heel to slip horribly at work the next day. (he glued in a piece of leather, without bothering to fix the padding on the top inside of the heel that keeps your heel from moving up and down) Because I walk anywhere from 10 to 15 miles on concrete per day, I developed horrible blisters. When I took them back in, he got rather obstinate, complaining that I really need to get a new pair of shoes instead of trying to fix these (again... They were less than six months old Red Wings!). His second "repair" was actually a peel and stick pad for the underside of a shoe's tongue. While this worked SLIGHTLY better, it still had problems. By now I could barely walk at work. Over the weekend, after a friend recommended speaking to Ann (who has 30 years in the business) at Lucky shoes in Canton. She was fantastic! Turns out, Bill had recommended the wrong. size. I needed a full size bigger and. 4 E width. You know, I've been in Shoemaker's a few times over the years and on more than one occasion I heard him berate or get nasty with another customer. I honestly thought at the time that it was him joking with customers that he knew. Turns out he's just a cranky old man.

Together Leather sells good quality leather merchandise in addition to shoe repair. I have had…read moreseveral shoes repaired and they did a great job. Sorry to the lady who feels they have to work 60 hours a week - they are a small business and are free to set their hours. Like any other business, make note of open times.

The did a good job in repairing my shoes but it just about cost me the same price as brand new and…read morethese shoes weren't cheap. Four stars out of 5 is just duo to high pricing.

Was just at Vertical Runner getting new shoes for my daughter and myself. We both had very…read morespecific needs: I have had recurring Achilles injuries and have bunions so finding comfortable shoes is very difficult. My daughter is rehabbing from two different ACL tears in a year and it's very important she has the proper shoes with the right fit and support while she is recovering. As others have said, the staff's knowledge is awesome. They were both incredibly helpful, patient and very detailed with the fit and our gait. While we have gotten other shoes there before, I was so pleased with their service and knowledge that I felt I had to make sure they got some credit for it by writing a review. I was really surprised by the negative reviews here, which all are based on apparently inflated pricing. For the knowledge and time they take with us, I usually don't worry about paying their "retail" price, knowing that the quality and satisfaction with my shoe offsets any slight savings I may get from a discount or big box. Not to mention we prefer to support local business when we can. So I checked the prices of both our shoes online and I could not find them any cheaper online. My daughter's pair was actually $10 less at VR than what I could find online because they gave her a student discount. I won't go anywhere else for any of my family's athletic shoe needs, they really are the best, don't let the reviews about pricing stop you from going there! And if you go and they help you find a great pair of shoes, but you are worried about the price, do a quick online search and compare. If you can find them that much cheaper online, tell them, you never know!

First visit was not treated well. Second visit absolutely…read morewould go back again. Great owner and most of the employees are awesome.