For a store that charges such outlandish prices and sells what is supposedly top-of-the-line…read moremerchandise, you would think they would stand behind their products without hesitation. However, I had to get a manager involved to return a t-shirt because I had worn it before finding it defective. It was sewn wrong and the collar just curled up. But how does one find this out without wearing it? They finally gave me a refund, but it shouldn't have even been a question.

For me, service is the most important thing, because that's where a human has total control,…read moreinstead of a confluence of systems, rules and other nonsense standing in the way of progress. I had an amazing experience with Wanda and Eric, which started with a woman on the floor above whose name I didn't think to grab, but she was on her last day of seasonal employment and was trying to make sure she communicated as much knowledge as possible, so that I could get a good deal. I wanted two overcoats on sale in different colors in 48L, but they weren't in the store. I found out from the nameless saint mentioned above that as long as it's not in a specific clearance section, you can do that. Eric was really helpful but limited by being relatively new, so Wanda took over and contacted the site and a number of stores, trying to get someone to send the sizes I needed. Ultimately, it was a timing situation where none of the locations that stated having that size actually had it, so I walked out with a 48R in one color, which will work alright for me, and direction to the site, where I was able to get the other color in 46L, which will be a little tighter around the shoulders but more generous to my arms, and for 75% of the price of the other coat (the site only had like 40R in the first color, which would be impossible to Tetris myself into). Yes, people are paid to help, but times are tough, and sometimes it's hard to have the energy to help when you're underpaid and customers are jerks. Three very kind and helpful people had my back yesterday, which made for an awesome experience.

Excellent service and customized to each customer. Helped me in a bind with a custom suit needed…read morefor my son and always is excellent quality. 5 stars!

I travel to Asia quite a bit, almost every other month. Over the years I have had plenty of shirts,…read moreslacks and suits custom made. When my buddy decided to have custom suits made here in Ohio for his wedding, I was skeptical. After working with Savile lane, I was stunned at the service, design flexibility, craftsmanship, sizing and shaping of this suit. Particularly at the amazing price! They made it an absolute joy, and a better crafted suit than I have had made in my travels. I will now have my custom apparel made with Savile Lane and so should you, it's absolutely worth it.

The American Cancer Society Discovery Shop is one of my regular thrift store stops. Located in a…read morestrip of shops on W. Market you will find one of the nicest upscale thrift stores. The shop is medium sized, nowhere near some of the big stores, but what you will find is really high quality items at a great price. The Discovery Shop has a nice if not huge selection of clothes, they have just recently expanded the men's area in the back to allow for more variety. Most of the items are high end and usually very current. Where the Discovery Shop really shines is the selection of art, decor and interesting items. It seems that they get more upscale donations then most thrift stores, plus they are raising money for a great cause. Other items include books, media, all kinds of kitchenware, plates, glasses and jewelry. Prices are reasonable, what makes it even better is that they have a 50% discount color every week and the last weekend of each month the entire store is 50% off. Over the years I have found some really nice sports coats and a number of carved wood items at the Discovery Shop. Well worth a stop to check out if you are looking for some great items at good prices, plus it is great to support the American Cancer Society. I also want to shout out the volunteers at the Discovery Shop, they are always friendly and helpful and the store is well set up, organized and attractive.

You never know what you'll discover at the Discovery Shop! A high-end thrift gem where all proceeds…read moresupport cancer foundations. The volunteers are wonderful, and the finds are always great--no wonder it was my Nana's favorite place to shop. I scored big today with their 50% off sale. They also accept donations (except electronics and bedding). Shop sustainably and support a great cause!

Honestly, Marshalls has always been hit or miss for me. I either strike out or spend a fortune.l so…read moreI never felt like it was fair to leave a review. But the last several times I've been to this location, it's been a huge disappointment. I've noticed that the women's section is full of OLD LADY clothes and you can't hardly find nice work wear for 30-40 age randge the uniors department has gotten smaller and smaller and the men's section is basically non-existent unless you're looking for sweatpants. They recently redid the shoe department and the aisles are so small that it's impossible to shop if someone else is in the same aisle. I doubt I'll be back anytime soon. It's just too much of a disappointment

(Cascade Blvd in Kent) Marshalls are ok but they seem to have a lot of boring items. The cashiers…read more can be very nice but the manager is a pain that makes you not want to shop at this location at all.

Excellent customer service. Affordable, quality products. Knowledge and polite staff! I would…read morehighly recommend. We were greeted as we walked in. Once we told the gentleman what we were looking for, he measured my son and picked out a jacket for him to try on. He definitely was knowledgeable about the products. Quality was excellent! I highly recommend and they provide alterations. This place is a little gem in Belden Village!

I had bought a suit from them for a wedding. They do great work and are fast with turnover times…read more They really helped me when I was in a pinch. I had put on some lbs from the initial measuring. So when they did all the measurements and tailoring only for me to come back 2 sizes bigger... that was probably a tailors worse nightmare. That was truly embarrassing. But they were able to have the pants let out quickly and were able to sell me another vest that I was able to fit into. Long story short, crisis avoided and I thank them for that. I will definitely be back soon. They do great work!

I had an amazing experience being fitted for a suit! Brian was beyond helpful, knowledgeable, and…read moreprofessional. He really made the process quick and simple so I could find the perfect suit. He did everything from getting the right pieces, checking how I felt about the sizing, and re-racking the pieces. I highly recommend this store!

Horrible service. They told me that they don't have the suit pants I needed so I went to the Hudson…read morelocation. Jim at Hudson was helpful and told me that I can order them online. I went back to Fairlawn to order the suit and then got a call later that night. TURNS OUT THEY HAD THE PANTS THERE THE WHOLE TIME! So I then went back the following day to pick them up and they told me the alterations would take much longer than the lady on the phone told me they would take. They also gave me a hard time for not having the receipt even though I told them that they can easily access my purchase information in their computer. Bottom line: Go to Hudson and see Jim. The older gentleman sucks at the Fairlawn location and caused unnecessary headache.

Rose was amazing. She helped us find exactly what we needed and on clearance no less. We've been to…read moreseveral other shops that couldn't find the right size or the prices were $500. This is our new favorite men's store. I was also able to buy casual lemon and cotton men's shirt for my husband it was amazing. They also have dress shoes up to size 16, which is amazing very hard to find that big.

ONLY FAIRLAWN OHIO LOCATION. My nephew was married this past…read moreSat Oct 30th. My son was his best man, their were 3 additional groomsman in the bridal party. The other 3 ordered their rental suits from other Men's Warehouse locations, Great Northern and Kentucky- absolutely perfect, suits fit and looked beautiful. Then there's the best man who ordered from Fairlawn as he went with the groom who actually had his suit custom made and purchased. This is what my son looked like. 1st the initial Suit Coat they gave him was wrong. The "corrected one" hang like a potato sack. Honestly could have even gotten over the jacket fit. But the pants were the biggest nightmare. They were 2 sizes 2 big. The guy told him they run large but with the adjusters they would be fine. Well as you can see in the pictures that IS NOT THE CASE. The adjusters wouldn't stay for anything, couldn't even keep shirt tucked in. The sales rep actually had the nerve to tell my son well 'it's a rental and goes through a lot of hands, it's not like you got a custom suit" ARE YOU KIDDING ME? $260 for a 1 day rental to look LIKE THIS They had the audacity (per the manager Philip) to refund him 50 for the pants. OMG LOOK AT THIS ABSOLUTE DISASTER. I did call corporate office in Texas. They called the store and came back and said they store said there was nothing more they could do, although the corporate customer service rep was going to "escalate" the concern to his supervisor for follow up, although have no received and response as of thus time. SO MENS WAREHOUSE WAS FINE, BUT HONESTLY TAKE THE EXTRA 30 MIN DRIVE AND GOTO ANY OTHER ONE THAN FAIRLAWN SO YOU DONT PAY TO LOOK LIKE THIS AND LITERALLY GET WELL ITS A RENTAL WHAT DO YOU EXPECT ATTITUDE Guess in the 1st pic guess which one was from Fairlawn

This Hollister is one of the nicer and more organized ones I have been to. The staff is always…read morefriendly and helpful with any questions about merchandise. Great selection and variety both in regular price and clearance clothes. Store is clean and neat. Only downfall is the rewards system, but that is a corporate issue not specific to this store.

The clothing selection here was good but that was about it. The customer service is very poor…read moreconsidering how many employees were on duty. Me and my family waited for about twenty minutes in line with only two people checking out ahead of us. It is also dark in the store and. I had trouble judging what I really liked. I would only shop again if they had a big sale.

If you want to take a step back in time and see items, furniture, or other household objects, this…read moreplace has it all. It's all here...cameras, furniture, clothing, jewelry, and even cars! Looking for a unique decorative item for your house? This place has it! A must visit for anyone into vintage anything!

Neat place to check out! Not your typical anti store that's for sure. From old window parts to old…read morevehicles, they have it all.