I like how organized everything was in the store but I didn't like how I was not greeted upon…read moreentrance or asked if I needed assistance with looking for something. I work in customer service and I feel like those are the main 2 things that are important in customer service. It was actually my first time visiting the store so the first impression was just okay.

the staff was great. excellent selection. I found a great Browns long sleeve t-shirt that I'm…read morereally happy with.

The store held a product for me to pick up the next day. Very nice staff and a very good selection…read moreat the store.

I can always find what I need when I come to Ohio at the Rally House! Great selection for good…read moreprices and the customer service is top notch

This place had all the Ohio teams sports gear . A lot to pick from . Nice ohio state stuffread more

From the owner: Rep Cleveland pro and college teams with Rally House Beachwood Place! Shop Indians jerseys,…read moreCooperstown styles & On-Field gear that your favorite players wear! Rep your Browns with vintage Mitchell & Ness jerseys featuring Browns legends like Kosar. Our throwback jerseys continue with the Cavs and Price, Nance, and Ehlo jerseys! College tees, hats, sweatshirts and more make the perfect gifts for grads and current John Carroll Blue Streaks, Ohio Bobcats, Kent State Golden Flashes, Cleveland State Vikings. We also carry an assortment of OSU Buckeyes, and Akron Zips gear! Shop local Cleveland apparel and gifts before checking out! Don't forget Rock and Roll Hall of Fame, Bertman Ballpark Mustard, Cleveland Whiskey, and Platform Beer Co.

Coming from Las Vegas and having already visited Fabletics there, I wasn't expecting much from this…read morestore, but Dana (the Assistant Manager) blew me away! She showed me all the free workout classes the team puts together- yes, completely free! She even highlighted awesome events and a supportive Facebook group for customers to join. Then, she even helped me save money by finding deals on the items I was purchasing that day. This is a lovely store and I'm happy I went in!

I've always been a fan of another popular athleisure brand so when a friend referred me to…read moreFabletics I was hesitant. Well one trip to the store changed my mind. The staff was extremely friendly and the deals were unbelievable! I immediately signed up for their VIP membership program. I love that I was able to get 2 pair of leggings for $24 to start and for a little over $50 per month I can get whole set! The products are well made and really cute! They have many size options and styles. I also love that I have the option to skip a month, and not be charged, if I don't want to purchase. I also love the sales and prices offered to VIP's. One thing for sure, I'll never go back to paying $98 for a pair of leggings again.

I like this Dick's. They have a climbing wall that is very cool…read more They are pricey, but you can find coupons. Service is pretty good. Folks are nice.

Dick's has the best, and perhaps only supply of Brook's sport shoes for women. They also have great…read moreinsoles (I bought Airr Women's Insole brand). My feet have never been so well supported and comfortable.

After a weekly hike in Brecksville, I stopped in to get a new pair of trail running shoes. In the…read morepast, I've always had to try a LOT of different shoes on to find a good match. Today, I told the Vertical Runner Crew exactly what I wanted (which I do at every store) and they came back the perfect shoe the very first time. My new favorite and most comfortable hiking/running shoe ever. 100 Miles on the new shoes and loving them. Thanks Vertical Runner Crew - you know the local terrain and the best footwear to enjoy it. Greg

I went to vertical runner on May 13th, I was there about an hour. She said I could not get the…read morecolor (light grey) shoes I wanted so we went online and I picked a cream colored shoe and was forced to pick a second choice just in case. Well, on May 26 my shoes finally arrived and to my surprise they were not the shoes I ordered not even the 2nd choice. She said she could re order them and I thought I'm not going to wait another 13 days for my shoes and hope they send the correct ones. I wrote down some info went home got on the new balance website and actually was able to order the color shoe I originally wanted and they arrived 2 days later, free shipping. Will not be going back there.

Staff is very eager to help! Love it!…read more This place is pretty cool. As an urban clothing store they had a nice selection of retro/modern clothing. The highlight here is their shoe selection. If you want some unique kicks, Villa should be your first stop! Forces to 704's, size 15 - infant. they have a great selection. Along with shirt and accessories, I can see why they have a line out the front of the door all the time. Lines do form a lot here. They are known for getting limited edition kicks quite often, so I hear.

This place is an urban shoe store in tower city. My 14 year old brother wanted to go here. I sat…read moreand waited. They did seem to have a lot of shoes! The staff was so friendly. So my rating is uneducated, but seems to be great for what it is. There were so seats for the likes of me, and it was clean. Again, super friendly staff made ya feel comfy.

It's a shoe store - what more do you need??? They have all of the big brands and newest styles. I…read morenever pay full price, so I wait until I have a coupon or I shop the sales racks. I still managed to get their Gold Reward status!! Probably because I almost never walk out empty handed. Did I mention that I love shoes??

I tried to return two pairs of shoes I received for Christmas. I could only get store credit,…read morewhich is strange. When I asked why, the manager said no one returns shoes, they exchange them. I tried to exchange one pair, but they didn't have my size. He was rude, and made me feel like a jerk for trying to return them. I really don't want to shop there, but now I have a gift card I have to use. The return policy does stink, and the manager is not friendly at all.

And let me add this, that I don't think any other bike shop here would do. Got a flat wheeled it…read morein today hoping they could fix it in a day or two. Nope they did it in 20 minutes on the spot. Are you serious!! The best. Thank you bike mavens at REI!!

Came here for my dad to pick out a sun shade hat for a belated Father's Day gift. He is 85, not a…read morehat guy, but recognizes it's good to cover his head/ears. We needed some help, but there was nobody around. We went to the register, the lady admittedly said she didn't j ow how the Tilly hat adjusted. At $95.00, happy to get it, however, he wasn't quite comfortable with how to adjust it. We went back to loo, at others, I showed him another brand, it seemed easier for him to adjust. It was lighter fabric, covered his ears, and he was comfortable with it. We went to purchase it, the line had one register person and was 6 people deep. They finally called others to check people out. This helped. The store is pricey, no help and long wait at 10:45 am on a Wednesday. It offered no value that I couldn't get online next time. We could've easily ordered a few and returned what we didn't like. I love to support retail brick and mortar, but this experience does not provide a reason with no customer Service and a waste of time! The store was clean. That is a plus. Another plus, getting there at 10 a.m. when they open, parking is reasonable.