So disappointed the manager refused to have more TVs with the Cowboys game. Almost all other games shown could be viewed on regular stations but the Cowboys fans had to venture out today to watch. Five tables of guests could not see the Cowboys despite the many many screens available because the manager decided not to accommodate any of us. Such a shame - the food was really good and our server was really nice. The manager ruined the whole experience. When I told him he had a lot of unhappy Cowboys fans in the restaurant, he said "that's unfortunate" and turned away from me. We won't be back. Changing my review from 5 stars to 1. read more

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Lindsay is the best! Think that she was getting off at 3:00 PM when we arrived, but she enthusiastically greeted and seated us, then returned as our waitress, This restaurant is always clean and welcoming. The new specials are great, but do not believe the ones posted using the hyperlink on the Kickback Jack's Suffolk, VA, page as those are incorrect as of this review. Mon-Thurs specials are excellent, and like today's of a full rack of ribs and two sides for $12.99 (we had this one, and the delish New Orleans pasta). Tuesday is a half-pound cheeseburger for $7.29. Winner. Weds is fish, and Thurs is wings. Our pickle app was delivered hot and quickly, although the ranch served with leaves something to be desired in its blandness. Up charge of $0.50 for a smoky ranch. Gift cards are now available; spend $50.00 on cards in any combo ($25 plus $25 as an e.g.), and you get a free $10.00 voucher to use between 02 January and 13 February, 2025. The gift card can be used at any time. read more

I went here for a late lunch, but ended up just grabbing a beer and a brownie sundae. The ambience was very nice, especially the outdoor bar area (where smoking was allowed). The service was a little slow, but not horrible. The brownie sundae was delicious and the prices were very reasonable. read more

Kickback Jack's - Brownie Sundae - Sports Bars Near Me - Suffolk, Virginia

The restaurant's cozy and inviting atmosphere immediately set the tone for a memorable dining experience. The soft, earthy color palette, dimmed lighting, and tasteful decorations created a warm and welcoming environment that made me feel right at home. read more

Decided to try it out for lunch today based off mixed reviews. Sit at bar. They had lunch specials that we tried. Service was good. Atmosphere was good. Food was good. Would definitely comeback. Turkey flat bread was good and came with a salad. Burger was a little salty but overall good. read more

This was my first time going, and it did not disappoint! The TVs had plenty of sports on, the food was great and the service was great too!

We originally wanted to go to Roadhouse but the wait was insane. The wait here was about 10 minutes. We came here on a Saturday night. Pretty busy and a lot of people coming in and out. They have a decent sized outside bar as well. This place in general is huge. They have tvs everywhere and another bar inside. Our server was great and attentive. Food was good and huge portions! We did the nachos & flat bread and Philly cheesesteak. The Philly was definitely hitting all the flavors! read more

The server Hayley/Haliegh was rude and didn't know how to do her job when we came in. Steak wasn't cooked all the way for ONE and the people in front of us had to ask her for bags to go because she only have us ONE bag for FIVE people. The customers in front of us said "they need four more bags" and she said "oh them. and "well maybe if they tip they will". She was rude with a nasty attitude and made my whole night terrible. read more

Our experience at kickback jacks Sunday 3/26/2023 in Suffolk, Va We arrived at 4pm. We had a party of 13 to 15 people. We called a couple of days prior to coming to make a reservation, but were told that they do not take reservations over the phone, and to just come in and let them know how many people and to wait a few minutes until they find the tables for us. We did just that. We waited 20-25 minutes for the tables. When most of our party arrived, we were seated. At this point we were still waiting for 5-6 more people to arrive from our party and noticed that we needed more seats. The waitress and manager were immediately notified. The rest of the party began to arrive and the manager, Lenny, who was overseeing everything was very unprofessional and biased. The servers in this area were willing to service all the tables we needed that were near us, but the manager would not allow it so he told us we could not sit at certain available tables. He only wanted to allow us to sit at the tables he wanted, which was located on the other side of the restaurant. At this time Lenny the manager asked a few of our party to follow him to the opposite side to be seated. Some of our party had already started ordering. Our Philly Cheesesteak Egg Rolls were under cooked, but they're usaly very good. Our party was very unhappy with this suggestion given from a manager no less. We paid for our drinks and appetizers, we left and went to another restaurant that was pleasant and accommodated our whole party with no problems whatsoever and servered us in a timely manner. read more

Firehouse Burger disappointed I asked for well done and received a pink burger.. The honey Buffalo wings and cheesesteak are really good tho read more

Kickback Jack's - Sports Bars Near Me - Suffolk, Virginia

Drinks were great, atmosphere was great, but the food was average. Our Bang Bang shrimp appetizer was tasty, the wings were mid. Sauce on the wings was good, the overall meat quality was average. Our service was great. If you go, go for the drinks. read more

Just wanted to say they don't appreciate military here. The check isn't discounted the way normal Restaurants discount. It's just for the individual, not the check even if their the one paying and it's very misleading. Kim was very disrespectful in explaining this to us also. read more

Today is my birthday; My sister and brother-in - law took me there with close family and friends I enjoyed myself food was Greaaaat; salmon ; ; mash potatoe Delicious !!! read more

Service is above average and friendly. Food portions are appropriate for the price. Nice family atmosphere.

I had the Cajun and shrimp pasta 1000/10 recommend go there ASAP definitely recommend

Ate at this joint three times. First time food and service was good. Second time, waited so long for our food we up and left. Third time food and service was good. Had the same waitress the first and third time. Second time some Latin girl who had no idea what she was doing. Haven't been back since the OK Corral incident near by. Nice place and I hope they are able to stay open despite some of the patrons who can't seem to eat, have a good time and leave in peace like the rest of us. Armed security needs to go. Not a good look for such a nice place... read more

Our family came to eat at 3pm. We order, our food comes out all except my sons chicken fingers. My husband's ribs were tiny we sent them back. The rest of us finished eating and the chicken tenders still did not come out. Our poor waitress was reminded the kitchen staff multiple times and it never came out. The manager did discount which was great. And our waitress was super sweet. read more

The ambiance is good for watching the games and the service was descent but the food was mediocre.

This place deserves to be completely SHUT DOWN by the Virginia Health Department! My wife and I both have been at home sick with food poisoning from eating there last night. Upon some research, I learned this is a trend that's been going on with them since they've opened this Suffolk location.. I've been to the ones in Greensboro and Richmond and we're thoroughly impressed with the food and customer service, but this one is NOT up to standard. The staff there sucks, the food is terrible, and they make up their own policies on seating that they contradict themselves on with each party that comes in. It was a great idea at first to have one in this area, but it's a better idea to just shut this place down and let a more competent restaurant thrive there in its spot. read more

it was great service and great food at great prices everythin was awesome than hand cut fries to die for we shall go back and recommend to everyone read more

My husband and I went to this restaurant at 3:30 in the afternoon and there were plenty of empty tables and our waitress tried to sit us at a table within 3 feet of someone else and I ask if we could have a table a little bit further away and I was told no. Since when when you got all those empty tables can you not seat someone at least 6 feet away from someone else in this day and time. That was ridiculous! I called after we left and ask to speak with a manager. Left hold for almost 10 minutes before the line was open but no one spoke. We could hear the employees taking about how rude someone was and they referred them them as being rude New Yorkers. Totally unacceptable behavior!! read more

Kickback Jacks Suffolk VA- Your management staff is a mess! Went there for drinks and dinner with the girls. Never imagined we would be asked to leave, because your wait staff is only paid $2.13 a hour. I received this information from a "Manager" his name was Alex. There was no one waiting to be seated, and the waitress received a $30 tip 15% of the bill ( More then she is paid for even 5 hours of work. We were there for 3 hours catching up as we should be able to do in a restaurant where more than $175 was spent on our table alone). As a Greensboro NC native, where this restaurant was established, I guarantee that the manager had NO SOUTHERN HOSPITALITY. I will NEVER return to this location. read more

Bartenders are super chill, wings are pretty good, just a great sports bar vibe. Shout out Brandon he's a homie

Place Is HIGHLY OVERRATED.....Poor business model and even more poorly managed..... Pure and simple. This place is horribly managed and run. Business model with party size caps is really stupid. That's fine glad to go else where and spend lots of $$$. Was there for 15 minutes and basically got into a dispute with their "upper management" guy who is really "strung out and wired" for some reason. He is happy to tell you to leave, cuss at you and tell you to spend your money else where. He literally said that to two different parties their back to back. He Has two officers there for his security I think because he is quick to ask them to escort you out for petty issues. They laugh it off because like the staff think he is an idiot as well in my opinion. Read other reviews... there seems to be a pattern; apparently it happens often. Staff doesn't think the business model works and admits it. Problem with this place is the guy with the "big head" running the show up there right now. Never got the opportunity to even order a beer or spend a nickel. I will be passing the failures of this place because of the big honcho dude around the to folks I know in the Harbourview Community and Riverfront golf club. I'll give it a year to go back..... Staff was great. Upper management already needs replacement. There is Much more details to my issue to go into here but basically this place is off to a bad start. read more

I was not impressed. Taste bowling alley food. Chicken had no flavor. Fried pickles greasy with no orange sauce. Service was friendly but slow. I will not be returning. read more

The only reason I give this place only 1 star is that's the only it would allow me to write a review. This was my third time visiting and my last ever. Had some friends in town so we decided to show them the new place. Our server was great. Speedy, correct orders and kept checking on us regularly. Had a table of 6 (MAXIMUM ALLOWED BY MANAGEMENT) and had 3 more join us at the table next to us. Server took their order and all was cool until the GM/Owner Jim came over. He treated us like we'd broken the law and verbally demeaned our party. Hey Jim, it's all roses when your restaurant is new and everyone wants to be there but once the newness wears off and your staff starts leaving in droves, you can look in the mirror and yell at yourself. Your lack of listening to the customer will be just one reason your restaurant fails. Your friend, Mark Jackson. read more

Tha server we had was phenomenal! The food was hot, fresh and absolutely delicious. Prices were reasonable. We highly recommend this restaurant! read more

My sweetheart and I went last night and the wait was a hour and a half. We were told 40 mins but we were finally seated. The waiter came over immediately and introduced himself. We ordered the firecracker shrimp for an appetizer which the shrimp was cooked to perfection but the sauce which is a bad replica of bang bang shrimp or Yum Yum sauce was very salty. Order for the main course was a Caesar salad and the dry rubbed chicken wings with lemon pepper. My sweetheart ordered the fish and chips. The chicken wings were inedible they were old dry, tasteless, and burnt to the point it had a black coat at the bottom of it example when you pull chicken off the grill and there's nothing but a black coat of char. I sent the chicken wings back and asked for a cheeseburger with no lettuce, no pickles, extra onions, cooked to medium well (pink), and I still had not received my Cesar salad. My sweetheart received his fish and chips which the fish had no seasoning for taste. Fries were wilted not crisp like they had been sitting and dropped in grease. The coleslaw which he did not ask for was unpleasant to taste appeared not to have been freshly made. Seems like it came straight out of a container...disgusting. My hamburger finally arrived after about 20 minutes which seemed more like 30-40 minutes because we are now into almost 2 1/2 hours we been at this restaurant. The burger was well done loaded with lettuce and no onions. Still no Caesar salad was ever brought to the table. At this point I'm just pissed and ready to go home. Of course the manager came over asking what could he do for us I said nothing we're just ready to go and find somewhere to get actual good food. Oh and did I mention that the waiter never came back after he took the burger order a young lady took over the table with no explanation. I should have taken pictures but I was so disappointed and really hungry I didn't think to get pictures. read more

Order was late, which is fine but they didn't apologize. Forgot 2 entrees, a side dish and dipping sauces. When we realized we didn't have it all, I called. She told me she realized they forgot it but my husband already left. And didn't have our number. Well to place an online order you have to add your cell phone number. Then told us we could come get the pizza. Which we were forced to since it was our kids dinner and it was already 830pm and they were starving. Offered nothing and didn't even apologize. read more

Went today for lunch with my family. Waitress was nice but took an hour for our orders to come out. Our sons order never came so we cancelled it. Manager stated all she could do was not charge us for food that never came. My husband had to end up sharing his 6 piece wing with our son. We couldn't wait any longer since we had a movie to make. Other tables came after us got their meals and ate before any food got there. Before any food came out our side sauce for wings was delivered and just sat there with no use. I had side salad with 5 pieces of lettuce and 20 croutons. My sandwich was good tho. This is our first time there and honestly my not return. read more

My boyfriend and I came here around 10:45 on a Sunday night to enjoy the football game. We were seated immediately by a friendly host, who recommended the honey sriracha wings. After about thirty minutes of waiting, watching waitresses walk past avoiding eye contact, a ' manager ' passed by to deliver food to another table. He then stopped at our table and greeted us, asking if we have been helped. We stated no, he apologized and received our drink orders and appetizer request for wings. My boyfriend requested a jack and coke with a double shot and I just a water with lemon. A waitress came back and stated she had a jack and pepsi and water. After trying the drink, my boyfriend and I could tell there was only one shot in the beverage. After the waitress came back with the wings, we explained how we could both only taste one shot. So she then involved her manager. The manager then came to the table and we explained the same complaint with the drink only having one shot. He then proceeded to argue and state that he watched the bartender pour the double shot, because she was new. (We have a few friends that work here, so we verified that statement was a lie.) The conversation got to a point where we decided to just let it go, finish our wings, and never return. This was our second time here, our first time we didn't have much of a positive experience, but after this, safe to say it is definitely our last. If I could give it 0 stars, I would. read more

Giving this a two star because the food was great. Checked in and told we had a 35 min wait. At 40 mins I checked back in and was told "we have not forgotten you." At 1 hour I asked to speak to a manager. Nicole the gal at the bar is a bright spot. She immediately went to get a manager. John the manager/co-owner came over and then got us a table immediately, never saw him again, clearly too busy to see if we were ok. Good service and food. Too busy for their ability to handle the customer response, that's is unfortunate. Not sure if I would go there again. read more

I don't get the hype at all. Its a sports bar with sports bar food. Nothing special. The staff was very friendly, the food came out surprisingly fast, like TOO fast to have been cooked fresh. The food was average at best. Maybe a good place for guys to hang out, drink and watch sports but if you are going for the food, go elsewhere. read more

They started off real good, now it's like a toss up. Food be cold, orders be wrong, drinks be tasteless, however I will give them a couple more times to try and get it right, smh if not I'm done read more

Food was basic not bad but not that good. I gave this place two chances. First time bland food with decent service. The second time bland food with not good service. For these prices I won't be back read more

Wings were perfectly fried and flavored, but they were literally bite sized... guess it's the shortage. Also enjoyed the pretzel, came out very fresh! Not pictured was a pizza that my wife had, she requested it cooked well-done and it came out with cheese barely melted. One the re-do she just did'n't like it at all. It appears this place has the bar food down pact, can't vouch for anything else but they do have an extensive menu. read more

Nice selection of menu items. Good prices. The bang bang shrimp appetizer is delicious!

I had order an online order. The website was very easy to use and my order was made and ready in a timely manner. I wish I got her name but the young woman that brought my order out greeted me with a smile and was very kind. I've worked in the same industry for 15 years and have opened up new restaurants myself. The only reason I'm not giving a 5 star review is my order was incorrect. The wings and burgers were perfect but my chicken philly wasn't made to my preference for I have added but did not receive lettuce, tomato, Mayo nor did I receive my side order of broccoli. The service and food was good, so I will be returning to give it another go. I totally understand it takes a couple of months for a new establishment to get its footing and I'm sure in the future I'll be adding that 5th star! read more

I've enoyed the ribs and shrimp on my first visit. Waitress was on time and very attentive.The gentleman who seated me amswed my questions about what kind of eatery it was. It appeared to be a Sports Bar but it's warehouse size with televisions overheads everywhere and flags of every sport imaginable. He informed me that they specialize in whatever big sport events are going on. They are keen to Football. They focus on the special event happening. They had high tables with ladder back chairs and low tables with comfortable chairs also. Big roomy cushiony booths with plenty of room. Nice sporty environment from golf to racing. I ordered ribs and shrimp. The ribs were the fall off the bone tender, with a delicous sauce. The Cole slaw was fine chopped and perfect. The shrimp was medium, fried perfect. The entire meal was delicious. I returned the next day to taste try the pizza and a roasted turkey sandwich with a friend. The turkey sandwich was served in a Mexican style tortilla. I give it 5 out of 10 as it could of been much better if there had been more Turley. More Mayo, and definitely more sauce. I was disappointed in the dryness and its lack of the ingredients that I expected. I suggest you add more meat, more mayo, more cranberry as the favors were amazing, but the lack of the ingredients made it dry. Please do that and it could become a favorite. The pizza had Mexican cheese that was spicy, pepperoni was plentiful. It's was yummy and we will come back soon and try some more of your menu items. it's a very welcoming place with lots of space to bring your friends for any sport. Very excellent service. The sweet tea is served in large glass that I could not wrap my hand around. Lol I can't wait to order beer on tap. Lol Enjoy ! This is a nice place and I highly recommend it. read more

Great eating spot. Sports galore will return. Food plentiful drinks large. Staff friendly. Restaurant is buzy went in on a Friday about 1pm. Kids loved their pizza. Nachos not layered everything on top of chips didn't care for it. Baked beans goods. Fish and chips not fried enough. Fish is small to look like you have a lot. French was fresh cut but we go the botton of the barrow. Will try different dishes next time and put in another review. read more