I recently visited Kickback Jack's with my sister, and overall, it was just okay. The service was pretty mediocre--nothing terrible, but definitely not memorable either. My sister mentioned that her drink was very weak, which was disappointing. For food, I ordered the boneless buffalo wings, and my sister had the bang bang shrimp and loaded fries. Everything was decent, but nothing really stood out or made us want to come back for more. It wasn't a bad experience, but it also wasn't anything to brag about. Honestly, I'd be perfectly fine not going back. read more

Yes! Yes! Yes! Yelp and Google have some mixed reviews. But we had a fabulous yummy experience! We got there around 4:45 on Saturday evening. The place was packed, but family of 4 we were seated right away. We ordered appetizers and they were out unless that 12 minutes. We ordered the Philly cheesesteak egg rolls! Definitely a must try! And bacon cheese fries and they give you a large portion all 4 of us ate on it with some left over! The other entrees were fantastic we would go and order agian but the pizza was the best with the cupped pepperoni. I will say the cups are huge! If you have younger kids I would get a kids cup to prevent spills! read more

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Stopped by here around 8:30 pm on Wednesday night for some quick food and drinks. No wait time, though the inside was decent packed, surprisingly. The waiter was quick and attentive on putting in our drinks and appetizers/food to be made as soon as we sat down. Noticed that the menus for food and drinks looked different since my last time visiting, which was interesting. I started with their Honey barbecue boneless wings (10/10), they were cooked with a little crisp to the skin and the flavor was actually really good. Also had the Bacon cheese fries (7/10), I love when food comes out fresh and melty, but these came out as if they sat for a minute with the cheese already congealed and stuck to the paper. For drinks, I tried their Strawberry passion daiquirita and Life's a peach, both fell short on flavor (as far as what the menu stated what they were made compared to how they came out tasting) for me (5/10). I was def disappointed in my drinks for the night. I do see myself going back, but I just hope the next time the drinks are better. My overall rate of experience : 7.3/10 read more

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Before I begin let me start off by saying that this review is based solely upon my personal experiences and my personal experiences alone, so without further explanation let's begin!. This was my first visit to this establishment but it was not my wife's first! (How dare she come here without me? HaHaHa, just kidding!. It's a Monday evening and it wasn't many people inside so when we walked in we were seated immediately. Our waitress was there at the table quickly after the host seated us. Our waitress was kind and courteous and most of all pretty familiar with the questions my wife and I asked her pertaining to the drink menu!. I had some questions about the beer menu and my wife asked if I could sample the beer options, she brought back 3 different kinds of beer that they brew themselves( if I understood correctly what the waitress was explaining to me).. I tried all 3 and I went with the second option that I sincerely apologize because I can't remember the name of it, if the name comes back to me I'll sure to edit the review and add the name!. My wife and I both ordered the cheesesteak egg rolls and an order of sweet potato fries to share. The egg rolls come in an order of 3, the cut them half so you end up with 6 egg roll halves, and I will say they were delicious, not greasy and they come with a ranch dipping sauce. The sweet potato fries come with a sweet butter on the side. Our appetizers were both pleasing and we do plan to return!. I decided to leave off one star because when we walked out there were two hosts at the welcome desk and either one wished us a good evening in which I think that is important in my eyes when mentioning customer service!. read more

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Id say overall it was okay. Sat at the bar, came in at 254pm on a Monday. Ordered food at around 305. I ordered fish & chips off the early dine option, but I looked at bill and realized I was getting charged full price of $14. I asked the server who Brought the food and she said even though we ordered after 3 we sat down right before 3, so that's when our tab started and the computer wouldn't let them ring it up any other way. Okay, I would have thought the bar tender would have mentioned "oh you're gonna have to pay $4 extra for the same portions as the thing you're pointing at, because you sat down 3 minutes too early." I get computer systems can be fickle, I work on them, but maybe a heads up, or an "I can close your drink tab and ring you up if you want the food to give you the proper pricing or if you wanna order something else.." would have been nice but that didn't happen. Anyway food was okay, came out hot, quickly, and as ordered. Food: Cheese curds were good, fish and chips were meh. Overall, 3 / 5 Service: bar tender was nice but only came over once or twice, plus the details mentioned above: 2/5 Plenty of parking , clean building decent tap selections and prices on those. House marg was okay. I'd say decent place to grab drinks maybe watch a game, but take or leave the food. read more

My lunch at Kickback Jacks was so yummy! My friend and I shared the garlic alioli burger which was huge! So we split it in half ! We enjoyed every juicy burger bite! Staff was excellent. We also split an order of fried pickles! They were the best I've ever had. I loved the dip that came with it . The Philly cheesesteak egg rolls were tasty too. Place was clean and organized. Parking is ample. I noticed a really nice outdoor area as well. read more

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We chose to go here to eat diner when the other place we wanted we walked of. We have been here before we just forgot. This is a chain restaurant which is not great. The staff here is great. They are nice and friendly and pay attention. The food is just ok, not great. We ordered the appetizer nachos. They are huge and messy but good. Not great. Good. We can make better at home. We ordered the hot honey chicken sandwich. This is not good. It is nether hot nor honey in flavor and the fries are limp and uneventful. We probably will not return to this establishment. read more

Great for you if you don't mind horrendous service and cold food!! I dont think I've ever had worse service in my life. We were seated relatively promptly even with no hostess up front at first. It was around 25 minutes before anyone even spoke to us once sat. The restaurant was not busy at all. 10 tables in there max. When someone came they asked if we've been helped and she said she'd be right back. A table got seated at the booth behind us and a server who ended up being our server (Nasia) immediately greeted and took their drink orders and brought them drinks. About 5 minutes after that an our actual server took our full order-drinks, app, entrees. We got our drinks brought to us by a different server who also replaced my dirty silverware. We were not checked on once by our server atp. The table who came in behind us with the same server we had received all of their food before we even got our app which was cold. We'd been there over an hour before we got our entrees which was again cold and also wrong even after she specifically asked about modifications. I'm a server so I get things happen but there was no communication, no check ins, no refills, she was unapologetic and rude but had no problem laughing with and serving the other table. The booths were dirty also. Drinks sat empty without being offered refills. Sweet potato fries were absolutely banging though and the manager did offer us a discount on the meal for the time it took. read more

Kickback Jack's - Dirty booth - Sports Bars Near Me - Suffolk, Virginia

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Service was fine/attentive when I walked in and sat at the bar, and while eating but when I was done with everything and sitting there with an empty drink, i was walked right past multiple times without being asked if I wanted to pay and I had to go find someone to cash me out. That was a little annoying, they were closing but he should've at least cashed me out while walking by instead of walking by and ignoring. I got the cajun shrimp pasta, the shrimp was really shrimp-y. It doesn't seem like it was very high quality. If you like seafood, call you'll know what I mean. The pasta noodles were okay. The sauce was okay. The broccoli was a bit strong and some pieces were massive, even still it seemed a bit bland. It couldve done with some salt. It was edible but definitely won't be having it again. My drink that I got, i tried the pineapple cherry sunrise, and it was very acidic. Alcoholic drinks with pineapple sometimes can be like that. And I asked for a different drink because of that. It was comped, which is standard. I appreciated that. However, the drink that I got after that, i tasted no alcohol in it whatsoever, and it was a trashcan. So there should be a few different alcohols/liquers In it. Even when made properly, you should still taste the alcohol. But I didn't taste a single drop. Trashcans are my go to drink so I know them very well and what they should and shouldn't taste like. Ive had bad and good, this was STRAIGHT redbull and blue curacao. I paid $13 for juice . After tasting that one, though, which I drank fully because it's not like it tasted bad. There was just no alcohol in it. Thinking back to the first drink that I tried that was supposed to also have alcohol in it, I don't remember tasting alcohol in that either. All I tasted was acid from the pineapple. There was also a weird aftertaste with my trash can, and I'm just sure that the glass was not fully dried after it was washed and sanitized because I don't know what that weird aftertaste would be otherwise. 0/10 read more

I will NEVER return to this place. I was insulted by the manager, told I cannot sit in the dining area until my entire party arrives. I had to sit in the breezway where I could not have a beverage 0r appetizer food. I will go out of my to assure noone comes.to this place and get treated like a second class person! read more

Food was great! Wings are delicious. Nice juicy & crispy. Fries are delicious and homemade. Chicken blt was even amazing!! Great spot for sports watching & hanging with friends. They even have a cigar lounge but bring your own cigars! read more

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Excellent sports bar with great food, great service and great atmosphere. The place to go in Northern Suffolk!! Many gather here for sporting events and the atmosphere during those games is electric. Try the fire cracker shrimp, philly cheese egg rolls, wings, burgers, salads, pasta dishes, ribs and chicken.....You can't go wrong with any of them!!! read more

Kickback Jack's - Grilled shrimp dinner with green beans and mashed potatoes - Sports Bars Near Me - Suffolk, Virginia

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I never been to this place before now. What caught my eye is I seen a picture of grilled wings and that's something I wish more places would have. I got hot buffalo and it's not amazing but not bad. I can taste the flavor, it's just definitely not top tier at all. However I can see myself going back for a different flavor though. read more

Kickback Jack's - Hot buffalo Grilled Wings (10) - Sports Bars Near Me - Suffolk, Virginia

The food wasn't anything spectacular. The service was friendly , but slow, the ambiance reminded me of a crowded bar that served food.

This was actually my first time at Kickback Jacks. I came for the CFP game and stayed for the drinks and the food. The fish and chips there is one of the best I've had since visiting Virginia. Theres always a lot of energy at the restaurant, especially when the games are playing. The staff have always been nice and service is quick. read more

We live in southern MD and traveled far from to dine here, and was not disappointed. (Tried two locations in VA) and would love to have them in MD. The food (seafood platter) was excellent. The service was also great. Also tried the chicken strips and salad. Everything was delicious and would return! Recommending to our family and worth the drive. read more

Kickback Jack's - Seafood platter flounder and shrimp - Sports Bars Near Me - Suffolk, Virginia

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Second visit in two weeks? Ambiance is casual sports bar vibe. Plenty of TV's to watch sports from any seat. Food each visit has been delicious. Firecracker shrimp was amazing, and beer selection on tap has something for everyone. read more

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The lunch bartender (Jamie) was very helpful and cheerful. A pleasure to eat lunch here. read more

This is a newer restaurant in Suffolk near Harbour View. The server was friendly and offered her expertise about the menu. The bang bang shrimp were good and full of flavor. The steak egg rolls taste liked grease so I could not consume them. read more

The place is great - lots of aTVs, etc. unfortunately we left / the General Manager is terrible. We weren't the only ones to leave. Won't be back because of him. read more

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Was not impressed the food was okay the service was okay nothing makes me want to try it again

Restaurant we were planning on going to was closed and this was open next door, so we thought we'd give it a try. Lighting inside isn't great, but that's about the only downside. They have a gluten-friendly menu (server informed us that because of the shared fryers, they can't guarantee gluten-free). Huge plus in my book to have a separate menu so I don't have to guess. Servers were friendly and attentive. Great big glasses for our drinks so we didn't have to worry about running low. Food was excellent (we got the spinach artichoke dip with tortilla chips, grilled wings, a ribeye, fries and house salad). Background music not too loud (another big plus for me, I hate atmospheres too loud to converse). Plenty of tvs to watch sports. Definitely will be back. read more

Ribs were excellent. Will get again. Bartender Lindsay was fantastic. Wings were spicy like I like them!

I've been to this location a few times. In my defense it's never my idea. This time I had the seasonal sweet potato fries as an appetizer. It comes with honey on it and a sweet butter. The fries had no crisp to them, also they were cold. We also got the cheesesteak egg rolls. They are okay. They are pretty bland when it comes to the flavor and the egg roll wrap lacks a crispy crust. The wings aren't bad I've only gotten the grilled. Last time we had a burger and a hot honey chicken sandwich. Know these two things were actually pretty good. The service is average no one seems to have any kind of camaraderie. We've had our server twice and both times we've been without napkins, plates etc. If I had to give it a grade as of now I'd would be a C. read more

I was very impressed with the establishment and the service was top notch. Food was delicious and the tap beer was ice cold. Very reasonable prices. Definitely returning. read more

Kickback Jack's - Chicken ceeser salad - Sports Bars Near Me - Suffolk, Virginia

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I see a lot of folks go here and it probably for the tvs and bar because it cannot be the food. Came with a large group for teen bday. I ordered a Mountain Dew which tasted like more of sprite. Appetizer I had the fire cracker shrimp. Fried pickles and husband had boneless wings. Shrimp were ok, pickles were a no to me the batter wasn't good, and boneless wings were burnt underneath all the sauce. For entrees my daughter had the grilled wings and fries, I had ceasar salad with a piece of salmon and husband had flatbread carnivore pizza. All of it was edible none of it was good. Salad was as if they dumped a bag of old browning salad mix in plate and through dressing all over. Immediately during this meal I knew it wasn't a place I'd go back to eat. Stomach was bubbling all most right away. Waitresses Haley was good and worked our party of 12 best she could so the service was fine. read more

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Kickback Jack's - I love dating the name! So we went on a Saturday evening; now, those of you who have been following my reviews know I don't go to restaurants when they are busy, but I ended up here anyway cause I was hungry, tired, and wanted to watch the NBA playoffs. So there is a severed to seat you. The restaurant is vast, with TV monitors all around the room. There is a separate section for smokers, which I thought was cool cause what's a sports bar if you can smoke? There is table service, and we had an excellent server. The menu options are appetizers, bar food, and main dishes. Are you looking for something on the lighter side or vegan? You also have a few of those. There is a full bar and various beers (bottle or tap), wines, hard ciders, and Coke and Pepsi products--plenty of seating in the bar area. Then, there is the smoker's section; it is closed off to contain the smoke. There is also a full bar inside there. More places need to start doing this and stop discriminating against smokers. I don't smoke but will have a good cigar on occasion. Now, back to the food. I had a ribeye and ribs combo with some shrimp. That combo is available in many options, including chicken tenders, sirloin streaks, and shrimp. Speaking of shrimp, it was a big letdown. They served me some bland popcorn shrimp that looked like it came out of the freezer section at Food Lion. I guess the atmosphere and the availability of smokers did it for me (no, I don't smoke). It is a great sports bar. I will be back. Happy Yelping! read more

The food was good and some out pretty quickly. I will be vising again soon next time I will try something different. read more

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Fast service with a smile, Thank you Nakiba S. The fish and chips special was delicious!

The worst manager ever!! Went to watch a football game and explained this before being seated. You guessed it was not seated near the TV with our game on .. Waitress tried to get manager 10 minutes later he swings by and said he could not change the channel so I said we would leave and he said fine . So indeed we left . We will never go back since the management was so indifferent.. read more

My husband and I went in Sunday night to watch a NFL game and have dinner. The restaurant was blasting the speakers for one game at such a high volume that we had to raise our voices to hear each other across the table and I was concerned about it damaging my hearing! We asked the manager to please turn the volume down some but he refused, saying that corporate prohibits them from lowering the volume during football season. We had gone there numerous times last football season and it was never that loud. We walked out and went to another restaurant where the atmosphere was much better! They had all the games on but no volume of any of the games but instead had music playing at a reasonable level. Carla K. 9/8/25 read more

The salmon was delicious, the fries were hot and fresh, the egg rolls were tasty, the atmosphere is laid back, and our waitress was awesome - very friendly, great sense of humor, and attentive! Check them out! read more

Kickback Jack's - Philly Cheesesteak Egg Rolls - Sports Bars Near Me - Suffolk, Virginia

We always go for the wings which the bone in have a light batter and I like when places do that. The wings are actually really good. Service is always fast for takeout. It is a sports bar so it has that type of feel inside. Loads of tvs for your sports enthusiasts read more

This place is good for a night out with the guys to watch sports or quick bite to eat. Staff is friendly and quick with service. Food is average. The steak was good and well seasoned. The chicken was a bit dry and entirely too much cheese. All and all, if you're out shopping and need a quick bite to eat, this is your place. read more

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Always friendly service! Clean and bright! The firecracker shrimp is so yummy!!! I love going there during football season!!!!

Great place to be if you're into sports, several TVs in all areas. There are booths, bar and high top seating. They have several specials our service was great and attentive. The food was absolutely delicious and portions are large. There is also an extra room if you have young kids that you don't want in the main area, you can dine in there. Highly recommend! read more

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I feel like the ratings here are a little harsh. I agree with the person who said it's kinda like if apple bees and BWW had a baby, so with that in mind, you can only expect so much lol typically bar places should do bar food really well - wings, appetizers, salads, burgers, wraps. The grilled chicken wings were super good. They were the right amount of juicy and a tiny bit crispy. It cost extra if you want more sauce. The salad was very filling and had a lot of toppings even being the smaller one. The egg roll appetizer was also very tasty! The sweet potato fries were also tasty and crispy. My mom liked her pasta a lot. The pastas and ribs seem a little pricey. For that price I recommend going to an actual rib place. The restaurant is very clean and the bathroom is very tidy. I don't care much about the soda. I got a ginger ale that tasted a little flat. I would give this place like a 3.8. read more

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The service at disestablishment has truly been disappointing since it opened. I ordered firecracker shrimp, and a veggie berry salad the firecracker shrimp came out first the waitress in front of me and I had to wait seven minutes for them to bring me eating utensils. The veggie berry salad never came out and the young lady that was working at the bar and never came over to me to make sure I had received my complete order. She even had the audacity to print out the bill with the veggie berry salad on it. I had to inform her that the salad never came out and to take it off my Bill 22 minutes later she says the salad is out do I still want it and my answer was no. With all of this being said, I know that the service industry is suffering and people who work in the service industry does not take any pride in their job and what they do but it's sad. That management does not notice this that you can sit at the bar for 25 minutes , and receive less than adequate service as you can see in the receipts. I had her make the change most people don't notice that they're being charged for something that they have not received I give their service a D- minus read more

Kickback Jack's - Sports Bars Near Me - Suffolk, Virginia

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Pretty unorganized upon arriving. Probably because they had just opened. Our waitress made up for it by being very nice and welcoming. We had wings and a burger. Fries were ok. Burger was cooked perfectly, very tasty. Dry rub wings were also very good. Perfect spot to watch a football game with their numerous TVs. Overall it was a good experience and a nice addition to the Suffolk area. read more

Kickback Jack's - Dry rub wings. - Sports Bars Near Me - Suffolk, Virginia

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I forgot to take pics but I got the firehouse burger with fries. The burger was well seasoned and the patty cooked how I asked and the bun was soft and the fries were good also. It was pretty packed but the service was friendly and quick and our waitress made sure to check on us and made sure we were good. The drinks were good as well and came in a big cup. Plenty of tvs to watch the games on, I would come back again read more