My wife and I each ordered the 20 piece wings for their $20 special promotion today. The spicy wings were good and had a good spicy kick to it, but the wing size is on the small side. Good breading to chicken ratio, but the entire chicken pieces need to be larger, IMHO. Even BonChon chicken can give larger piece wings. The bbq wings were fried and then they dump the whole batch in a very liquified bbq sauce pan, then they fish it back up and put it in the container for you. Due to this, the bbq wings will be soggy (especially if you are getting takeout like I did). Flavor wise, it tastes just like their bbq dip but more holistically surrounding the chicken, and more evenly. I'd rather just have the crispy chicken and then dunk them individually in a bbq dip once I'm at home to preserve crispness. $20 for 20 pieces is decent, though. There is a small parking lot outside but maneuvering is a nightmare, especially when there are cars that are parked sideways across 3 spots...why!!! The inside is very small with just a few tables. Staff is okay in terms of friendliness. They are not the most efficient and attentive but once you get their attention, things move along quicker. read more

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All my experiences at this location have gone really well. The order has always been accurate, food tastes delicious, and the staff is helpful. They also have some great promotions and deals. However, the store is small and the line to order or pick-up food can be chaotic at times. Be prepared with some patience to wait a few minutes to queue up during busy times. read more

I can't tell if KFC in general went downhill or if this location especially sucks. The chicken was actual garbage. Barely any meat on it, insanely greasy, and very oversalted. Would I come back? Well... the $10 for 8pc deal is very tempting... But maybe I'd try a different location first. read more

I was craving KFC... I really do love them. BUT not this place! Soggy on the outside dry on the inside. Atrocious do not go

While I was in line flys were landing on my leg, yes flies. The restaurant was full of them. The place was a little messy, with paper on the floor and such. The staff was helpful and kind. I got 3 famous bowls one of them was almost empty which was weird. there were like 3 corn kernels in there. read more

KFC - Famous bowl or struggle bowl? Where is the food? - Fast Food Near Me - Waltham, Massachusetts

I had a business trip to the Boston/Waltham area and after a long day of flying and then working at the office, I was exhausted. I went to my hotel room, unpacked and decided to just have something delivered to my room. I went on Uber Eats and saw KFC, and said yeah I can use some fried chicken. I was famished, so I got a 4 piece extra crispy meal, fries, mashed potatoes and a coke. The driver didn't take long to get to the hotel and I dug in. The meal was what you would expect from KFC, but since I was starving, it hit the spot. My only gripe were that the fries were cold and wilty. Overall, a good meal, that satisfied my hunger and also did jot require me to go out. read more

Ordered the 4 pc. Tender combo and originally got regular bone in wings. This has happened to me every single time I've gone to KFC at the Waltham location. Went back to get the tenders and they gave me the thinnest tenders possible. The employees at this location are rude and don't care about mixing up orders. Never going back to KFC ever again. If you're craving it go to the Allston KFC. The one is Waltham is an absolute horror show. While I was in there a doordasher was also complaining because they messed up the order he was picking up and they weren't helping him. This KFC messes up everyone's orders consistently. Probably the only thing consistent about this store. read more

KFC - 4 pc. Chicken Combo - Fast Food Near Me - Waltham, Massachusetts

KFC in Waltham using Yelp! to order meals for some weekend sports watching had mixed reviews. The ordering process was easy with Grubhub being the application to facilitate cashless payment and pickup. However, on both occasions the orders were approximately 10 minutes late. It makes me wonder if I showed up and ordered at the register if that would have been just as quick...or should I say slow? At least the meals were hot and survived the short ride home to feed some hungry folks. While KFC is not an every day destination and it had been several years, the memories of yesteryear quickly came back with the feast of goodies facing us. Nice job of the quality of the food KFC. read more

Bring back the steak fries Bring back the buttery corn on the cob in the yellow sleeve Bring back the spicy crispy chicken ...that's why people go to Popeyes instead read more

This has got to be the dumbest bunch of employees I have ever ran into in my life. 25 minutes waiting for an order, with 3 people just standing around talking up front. read more

I'll sound repetitive if I use adjectives that other reviewers have used. Let me just state the facts: ordered kfc app online for quick pick up. The store let someone else mistakenly take my order away. Manager proceed to blame me? But finding no good way to do that, proceed to say that it's not his job to make sure food is picked up by the right person. And that's the manager. Can't go back. read more

Whenever I think about chicken KFC always comes to mind and it's always my first choice that's classic taste it's hard to have just one bite. read more

Disgusting ! Just ordered Hot wings from KFC Waltham, MA. See the picture I've posted. Notice the blood Never eat their food again. read more

KFC - Fast Food Near Me - Waltham, Massachusetts

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First time in the USA and they did well to get me something for my taste buds. Happy with the service read more

KFC - 3 pc. Tenders Fill Up - Fast Food Near Me - Waltham, Massachusetts

This place is a bit of a circus to be honest. I drive for uber and the food is Always taking forever and staff doesn't seem to care. I just ordered takeout and I gave it an extra 20 min before I showed up cause I didn't want to stand there. They handed me my order and I drove home. Guess I should have checked but they forgot 3 of My sides. Tried to call and nobody answered. Somebody needs to come in and save this place or close it and save people the aggravation read more

Great service and delicious original chicken. All the staff here are courteous even when they are very busy. I appreciate this KFC very much. read more

My boyfriend and I have ordered here a total of 4 times, each time they've given my boyfriend Mac and Cheese instead of Mash Potato's and Gravy. My boyfriend the.n Called them and the manager said "M-A-S-H potato M-A-C and cheese, we mix it up sometimes when the orders come in "sorry" they made up every single excuse they could theb told us to "come pick it up" as if we didn't just say we ordered it on Uber eats (5 times too), only to then be told that sometimes their works don't check it well and "they're very sorry". Maybe teach your employees to check the order well Since that's exactly what you're supposed to do when working in a fast food chain anyways, horrible, don't waste your time. There's a better one in boston/Allston anyways. read more

Fastest KFC I've ever been to, walked in at 5pm, placed an order to go, and was out about 2 minutes after. The crew was friendly and gave recommendations on dip choices. Would definitely buy here again. read more

Good Lord, what a sad sign of the times. My beloved boyhood KFC is just a shadow of it's former self. Haven't had KFC in years & my local KFC closed a couple years back. So I was in Waltham, Ma today. and saw this KFC so I went in. I first noticed all these promotions in the window. I went in the floor was dirty the place seemed unkept. Not good! The guy taking the order spoke broken English and seemed a bit clueless. I asked about 2 of the promotions I saw in the window. He pause for a moment looked at me and said "We don't have those anymore"...Again clueless. So I really wanted to try there new Georgia Gold BBQ Tenders, So I got a 3 piece order it was supposed to come with a side of cold slaw. they never put it in the bag. "Strike 1" When I got home and opened the bag. They gave me "Nashville Hot Tenders" "Strike 2" I also ordered a 12 piece extra crispy bucket meal deal for my family. The meal was to come with 12 piece extra crispy chicken, 2 mashed potato, 2 cold slaw, 4 briskets, 1 gravy. We got a 12 piece extra greasy & soggy bucket, 1 mashed potato, 1 cold slaw, No briskets, 1 gravy. "Strike 3" This is just bad, bad, bad. Don't eat here. This place is Wheelchair accessible, but there is no power door. SIDE NOTE: My 12 piece Bucket only came with 8 Pieces... read more

Wife went in for dinner to bring home and ask for no breast. She got home and what do you know we got all breast lol. I used to work for KFC in 84 and became assistant manager at the waltham location. My chicken never looked like what it looks like now. My chicken was golden brown looking juicy. This chicken the extra crispy looks like it was cooked in old oil. The chicken was dark and dry probably sitting in the window several hrs before being served. We had to take chicken out like that and change it for new fresh chicken for the costumers to see something appetizing. My is going back with the rest of the chicken and giving her 2 cents while I write my dollars Worth complaint lol. I'm hoping some day they can get it right. Place even got smaller less seating why ? Maybe because no one wants to eat there ? So 1 star don't think it's even worth 1. read more

KFC - It's should be called Dark crispy dry chicken - Fast Food Near Me - Waltham, Massachusetts

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My husband went there today we ordered the 8pice bucked which is suppose to contain 2breast 2wings 2drum sticks n 2 thighs n ot was an 8pice of 7thights n 1wing there went my dinner i don't wat dark meat like honestly this is not the first time n we waited over 10min for it never again this has happened more than once at this place n customer service is always bad n the place isn't really clean read more

There is a 50% chance that the food you paid for is in the bag when they hand it to you and send you on your way. I've been going to this KFC for two years now and I've learned that you have to check before leaving every time. I got lax and didn't check today and got home to find that my 3-piece meal is all thighs and they forgot the coleslaw. I just don't know how anyone can be so awful at their job. I guess part of it is a cultural thing - they seem to expect you to haggle with them and argue if there's anything wrong. They often don't have some chicken available after 9 PM and will just give you whatever. I got three tiny drumsticks in a 3-piece meal once... Just really sketchy. Please keep your receipt and check your bag read more

Rude!!!! Horrible customer service. Training is needed. A lot of it. Go else where. Also there is no drive through

It's KFC! Reliably tasty fried chicken and sides. Convenient hours. Staff is generally pleasant, especially the manager.

I've never left feedback anywhere before but had to after tonight. This store is absolute mess. Let me specify; it's clean and nice inside but the staff is not just unfriendly, they're down right rude. To start with the cashier Ciarah was beyond unfriendly to the literal point of rude. I don't expect to have my ass kissed but If I walk up and say "hi, how are ya" and you stare through me I can forget about that but when I say thank you after the order and when you hand me a bag, try saying "you're welcome" it goes a long way. That's only the beginning, I don't have time to go into his rudeness. I'd like to next mention the poor man that was in line, ALONE, and wasn't helped or even greeted for 10 full mins. I watched it happen while waiting for order. Ciarah and 3 others just stood there talking to themselves until someone I can only imagine was a manager told him to help the man. Keep in mind the "manager" was one of the 3 others standing around and saw the guy in line the whole time. Finally the poor guy in line started talking to me asking if they were even open!! We chatted loud enough for them to hear but they just stood there talking amongst themselves. Needless to say I wilL NEVER return to this KFC and I can pretty much guarantee the other patron will not be returning either. read more

Do you value your lower intestine? Do you want to know what it feels to expel hot, lava-like discharges from your b-hole? Then look no further than this glorious KFC location which will help you cleanout your system in no time and at no additional charge! This window-less, sad excuse of a building is located on Waltham's Main Street and is in a not-so-dense urban area of town where there's a lot of car traffic and not so many residents. Carlos behind the counter wasn't particularly knowledgeable, or friendly, and offered no help as we tried to order. Instead he mumbled a couple of words, none of them relevant to our interaction. The menu was confusing and the manager didn't notice Carlos's lack of heroics, or assistance and just stared at us. Eventually we pieced things together and managed to place our order. My buddy and I went with the $20 family fill-up, which features 8 pieces of chicken, 4 biscuits, some mashed potatoes, some gravy and some coleslaw. We went with crispy chicken over original, paid, and waited about 5 minutes for our food to be ready before heading home to devour our loot. The chicken tasted like it had been sitting under a heat lamp for about six months. It wasn't particularly juicy and the breading couldn't have been any soggier. The biscuits were bone-dry and not particularly flaky and the mashed potatoes weren't any better, even with the addition of some of the intense black pepper gravy. The coleslaw was the only redeeming factor and even that was still a pretty bad side dish. So yeah, unless you're absolutely starving and that's your only option... just starve. Seriously this place is awful and I can't think of any positives except maybe that if you wash your chicken's bucket about a dozen times or so to get rid of all of that grease, then maybe you can reuse for something neat. Other than that, definitely avoid. read more

This place is so rude if I want four drunk sticks you give me that you don't look at me like I am stupid say no and give me attitude, I went to Popeyes and not only did I get the chicken the way I wanted it I got it with a smile and guess what their chicken is better. Hey kfc I would change the way you sell your children to your customers cause you just lost one read more

I just wanted to say that I went to KFC on main street in Waltham, the boy who took my order was so polite! I think he's to good for that Job there was a girl working with him I think she was a manager. She Was So RUDE To Him that I almost canceled my order! ! His name tag said Tony he wore glasses. THE Girl Manager Needs Training! ! Great job Tony !! read more

I ate here for lunch today a few hours ago and now feel disgustingly bloated. Then again, eating the potato wedges which taste just like fried chicken and the popcorn chicken that also tasted like fried chicken was really awesome like two hours ago. So I guess it's a wash. That said, always get your KFC to go from this location. The inside is extremely dimly lit, and there's only one window in the restaurant, which is covered with advertisements about how you can get a lot of chicken for not that much money. The net result is that the inside is very depressing. Also, the staff here always seem weirdly slow in fulfilling orders, but then again, I'm not working that quickly today on account of having eaten KFC for lunch, and my office doesn't have horribly depressing lighting like this KFC location. So I guess that's understandable. read more

The parking lot doubles as a demolition derby. People coming in the out, parking across two spots, blocking other cars in, pulling up on the sidewalk. I guess some people find the chicken so delicious that they disregard public safety and all forms of marked parking lines. Sometimes if you are lucky you get to stand outside and watch the parking lot demo derby because the line stretches out the door. It is dimly lit like others said but I think that's good, I don't want to see the floor my feet are sticking to, I feel like I have a really bad hangover when I'm in the store... It's hot, smelly, poor air quality, dim it's like I just came off a 4 day bender. I have waited awhile for my food, but I guess home cooking takes time. I normally come up missing an item, check your order before you leave. Check your order before you leave. That's right double check it. The food is what you want. Greasy, unhealthy amd one meal has more calories than some people consume in a year in a third world country. read more

What can be said about the Colonel and his chicken besides deliciously unhealthy? With that unsaid I have 2 things: Ask for extra sporks they are infinitely useful. Don't try to order a double cheese burrito, there's only chicken here. Plus as I witnessed today, if you do the poor souls behind to counter will be extremely confused. read more

The chicken is standart KFC deliciousness. But don't expect a pick up to be a quick and easy event. I placed my order online. The confirmation was indicated it be ready at 1:18pm. I got there at 1:20, ready to pick up and go. The lady in the front, leading a group of 3, asked to wait a minute. She then took the orders and payments of 2 customers. She also fulfilled their orders plus a grub hub order right in front of me. I finally got my order at 1:40. I won't go into details of the food itself, but I had 2 different flavours of wing dressing. By then I was just happy to get it. read more

This is a sad establishment: I am a fan of the right fast food, and never say no to good fried chicken, but this has neither of those things. The restaurant is small, very dirty, and I don't actually know what in the heck the employees were doing when I visited for the first and last time. There was cash everywhere on the counter, no one cooking, and a huge line. I would go across the street to Wendy's in the future. read more

I was in the Newtonville KFC that may no longer exist. When you see flour and water all over the floor behind the counter it's time to make a quick exit. Warning... avoid their frozen tv dinners at all costs. Yep, had me running to my throne within 2 hours. read more

The stoner Mexican kid taking your order is inept even when you are very clear with what you want to order. This is my first ever yelp review so that should tell you how compelled I am to write this. I've never been that difficult customer and the manager tried to alleviate the mixup in the order taking process . Maybe in the future , have someone who is more capable taking down the orders and not just guessing on what the customer wants. Aside from the mixup , the crispy chicken sandwich was 2 small tenders ? Not a full patty?NEVER GOING BACK! read more

It's okay. No, really. It's okay. It's KFC, and you shouldn't expect five-star hotel quality from them to begin with. Being KFC, they stick to their belief in quick serving of cheap, greasy food. With that in mind, this KFC does that well. I was given my food within 10 minutes of ordering, and I had my share of some greasy chicken. The food was hot, and it matched my expectations of what KFC chicken would be. The place itself is a bit small, but I was relatively comfortable and had no problem while I was eating. The staff were friendly but a bit unresponsive, but that was probably because I went so late at night. Overall, I'm satisfied with my experience. Do I prefer it? Not really. Will I come again? Probably. Come on. It's KFC. read more

They run out of everything and everything was oil soaked. I had to wrap the chicken In paper towels to suck out some of the grease.. The chicken was so flabby and NOT crispy at all. It was inedible! Terrible... read more

the guy working behind the countwer was vert fresh rude arrogant disrespectful not only to me but to all the customer that walked in except some of his owne kind which is not right everyone is or should be equal how would he like if the customers treated him that was this was saturday 22 nd october around 2 pm i made my order i told him chicken pot pie and 2 3 pieces of chicken i could not hear him i said what with a loud voice he said regular or crispy i told him crispy he gave me the pot pie and just 1 order of the 3 pc chicken i thought the other was comming after 10 minutes i went up to him and said where is my order he looked at the skip he hd and said you only ordered 1 i said 2 i guess he has a hearing problem i said to him a little bit of sugar goes a long way with that he threw the box of chicken at me read more

Literally the nastiest KFC I've ever been to! We were craving their hot wings one day and decided to stop by. The appearance wasn't the greatest but the food left much to be desired. read more

Atmosphere: It's KFC, you should know what to expect What to Eat: The food is definitely contaminated, so just don't order anything What to Expect: Don't expect anything, avoid at all costs read more