The thrill is gone! Never to eat this chicken again!! Over fried prices, greasy, and small pieces. Kentucky Fried Chicken will never be the same... It's a shame because the mash and gravy, Mac and coleslaw are winners. I'll bye the sides and cook my own chicken. read more

Every time i come here they follow to fuck up my order i went and grabbed some food i ordered double stackers and they gave me Gordita crunch filled with lettuce this is outrageous how they just give you anything im surprised theres no bad reviews on how fucked up customer service is. read more

I feel safe and better as a visiting customer when the main general manager Steve is around because I can tell he takes fast food seriously. When he works, the employs seem to be in a better mood or attitude, he works hard leading by example, keeps things running smoothly, & is on top of quality control and efficiency. Everything seems to fall apart abd caos tends to be the norm. when he isn't on the roster. If his by example & started at the bottom approach doesn't inspire his team, I don't know what will. He's honest and treats every purchase and customer with dignity, respect & the individual customer experience each visit and transaction requires. I seen him get a faulty door hinge fixed within the time I was thier. If this location is to get its rating average up, listening to him is going to be essential. read more

Don't bother placing an order for pick up to avoid the long lines that are so slow!! We placed a small order for pick up - wings & fries - and when I walked in to pick up our order it took them over 5 minutes to even acknowledge me. When someone finally asked, 10 minutes after my order was supposed to be ready and I let them know I was there for a pick up, she said, OK, let me get that started for you. STARTED! 10 minutes after it was supposed to be ready. This KFC constantly disappoints! read more

This goes out to KFC and the taco bell there, me and my brother go here all the time the food is great and all. It's just the wait and they always get our order wrong and gives us less or gives us something else that we didn't order. We always have to check now each time we go so we dont have to drive all the way back. read more

People in line around drive thru... so walked in to get order. Haha they all looked lost. Tried to order grilled 12 piece... . nope they showed me burnt grill chicken that they had sitting the meat warmer. Probably never going back to that KFC. read more

I'd give this place a zero if I could. The inside is so disgusting and just nasty dirty! Shame on you KFC! Did you forget you have a business there? I'd just bulldoze it down because I don't think you could get that place clean. read more

Both times I've ordered on separate occasions and the orders came in wrong.. and they don't answer their phones.

The delivery was great, early as expected, but my order wasn't complete, I ordered extra Large gravy but it wasn't included in the plastic bag. read more

Went into this KFC ON 12/7/2019 @ 9:10pm. Spent $55 and the food was horrible. I bought the 12 piece meal witH an extra order of large Mac &Cheese and a chicken sandwich. Simple, right? Well I thought so too. When I got my order ALL the food was stale. The mac&cheese and chicken looked liked it was sitting under the heat lamps for hours. The biscuits were hard as rocks, and I asked for an mashed taters and gravy instead on the Cole slaw and I got an extra mashed taters along with the Cole slaw. This isn't the first time I've had problems with this KFC. But since it's the only one in our area we are forced to put up with there BS. Last but not least, we asked for extra crispy and we got original. This restaurant is absolutely horrible and there corporate office needs to come down and retrain or fire everybody and start over from the bottom! read more

addi b My wife ordered take out KFC chicken bucket, mac & cheeze & cole slaw today (4/15) and it was delivered on time. The problem is we found what looks a 10" human hair in the bucket of chicken. I realized this order was delivered by others and it could be anyone's hair. This is just a note regarding our order experience from this KFC on Encanto Dr Menifee Ca. read more

I've been here several times when they don't give me what I ordered. My sister asked me to get a mixture of fried and "grilled" chicken. When I got home, I found out that they didn't put a single "grilled" chicken, and instead put original and extra crispy fried chicken. I barely come to KFC, but the next time I come here, I'm going to go through the bucket in front of them and make sure that they get my order right. If they don't then we're gonna see chickens flying around this motha! PRO: Extra crispy fried chicken. CON: Trickery, located in the boonies right next to a mortuary. read more

So placed an order today online, had to wait 40 min for our order. They claimed they had to still cook 6 wings. Incompetence workers. Overall order took an hr. Warning don't order from here. Going to call corporate hopefully changes will happen for future customers, ridiculous!!!! So disappointed read more

MY USUAL KFC The RARE occasions that I get KFC, this is my spot! Zipping through the drive thru in less than 10 minutes, receiving my family sized bucket and 2 sides for around $25 bucks. QUALITY Has always been great (as compared to other KFCs). Neither myself nor anyone that has grubbed out with me has ever gotten sick, or had a bad experience eating here. Always tasty, always filling :p CUSTOMER SERVICE Surprisingly friendly most of the time! More so than you would see at a burger joint. Since it is through a drive through it's difficult to judge customer service abilities, but they have always been very accommodating when we ask for more napkins ect. THE DRIVE THRU Rather a unique drive thru if you ask me. You have to go all the way around the place in order to enter, and then it shoots you off around the other side. Super minor thing about this KFC design, but just something that I noticed. Overall, this KFC has never disappointed. I give it a 3 because they are average with other KFCs read more

Been here many times over the years and it just gets worse every time. Service is not friendly, takes forever, and they can get the order wrong so I always check, their A/C was broken and it was very hot in the restaurant last time I was inside. The last time I went through drive thru I got cold chewy chicken even though it was supposed to be extra crispy, worst kfc Take home i have ever had in my entire life, it cost me 12 bucks with coleslaw so I ate it and I really felt ripped off especially when I ran to the straight to the bathroom afterwards and crapped myself silly, needless to say I will avoid it from now on and will continue to drive farther to the lake elsinore location which has excellent service and perfectly made chicken. read more

This place sucks! I came for chicken and they don't have chicken. How stupid is that. And any time I come here they're slow as can be.

We live in Menifee Lakes and drive through here frequently. Always hot, juicy REAL fried chicken. We LOVE the $5 fill up meal with a REAL chicken breast. NO long lines. A far bigger variety of chicken and tasty sides than that other new trendy chicken place that offers only ONE chicken thing and an long wait to get it. Close and convenient to Menifee Lake area. read more

Ok. So where do I begin. Definitely not the food because it's a KFC and not a Donavan's, so let's talk about the place it self and service. I recently went through the drive-thru and I was charged several times for my order. I checked my receipts and my account online in the parking lot. I discovered that I was over charged. The reason I am giving this place three stars is because how the manager and drive thru employee handled the situation. Instead of acting like I'm bothering them they worked quickly to fix the mistake. I really appreciate customer service and it goes a long way with me, that's why I gave them three stars. On a side note it wouldn't hurt to maintain the lobby clean even when the restaurant gets really busy, I'm just saying. read more

I have been to this KFC twice as we are relatively new to this area. The chicken was hot and so flavorful. The coleslaw was great. I will continue to order from them. They haven't let me down. read more

They didn't have anything made or available to order when I tried ordering over an hour before they closed. Then they gave me a NASTY COOKIE with one of my meals. I tried breaking the thing and it was so stale and hard it took me a few tries to crack the thing!!! read more

KFC - Crazy hard cookie!!! Tasted HORRIBLE! - Fast Food Near Me - Sun City, California

I ordered a kids meal for my child and this is the "seasonal fruit" that was in the bag, a moldy orange. Why would a resturant serve anything like this?!? I got back in the drive thru line and waited it seems like forever. They did exchange her moldy orange for 2 biscuits, they didn't have any other fruit. Will I be back? Uh that would be a NO! read more

KFC - A moldy orange in my child kids meal. - Fast Food Near Me - Sun City, California

After ordering from the KFC website, paying with Apple Pay, I went to pick the 16 Piece Original Meal around 2 PM. Fellow named Juan assured me the order was complete. Upon starting to eat with the family I discovered a chicken breast and a cole slaw were missing from the order. Sad for us because of the unneeded aggravation. Attempted to call to complain, not that I would drive again to that KFC in Sun City, so here I am trying to be philosophical instead of overly angry, because KFC has taken a turn for the worst, and apparently years in the making. Company that couldn't care less for 1, 2 stars reviews. Upon leaving this very mediocre KFC I met a fellow veteran who fought in the Korean War, and briefly he tells me that on a previous occasion his credit card was charged unfairly. 100 degree weather, and KFC that used to be a great option, today severed the ties with one more. Food was not bad should I add. Service zero to the left. 1.5 Stars. read more

Something very fishy here! The chicken breast (orig. recipe) was awful. It was soggy and slimy. Nothing like other KFCs that I have been to. I would have returned it, but I was already home. Even though it's only a mile away, I will not go there again! read more

Just went through the drive thru, we ordered a 20 PC. Hot wings and a large coleslaw, so disappointed with the size of the coleslaw I've attached a picture read more

KFC - Top view of Container - Fast Food Near Me - Sun City, California

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Waiting for our food was somewhat painful. We probably waited like 20 to 30mins standing inside the restaurant. Their potato wedges were awful!!! They over cooked them so bad. I just threw them away straight to the trash can. Awful. read more

KFC - Fast Food Near Me - Sun City, California

Only giving this place one star because it's the 3rd mess up I've had. Checked on line & the $20 fill up sounded good. 8 pieces of chicken, 2 lg mashed pot. lg cold slaw & 4 bisk. Price even listed on door dash. When I ordered, they didn't have it but had 8 pieces of chick, l lg mashed pot, 1 lg cold slaw & 4 bisk. With tax $28.26. This time, the chicken was excellent. Last time, the food was cold and the chicken awful but wanted to give them another try. Two times ago, they didn't have what was advertised, telling me they were independent and had different items and costs than other KFCs. Wish we had another close KFC with honest advertising. The window person offered to let me talk to Manager but didn't want to hold-up others in line. read more

Hot chicken cold chicken It's still good. Original recipe and cole slaw are winners in my book. Besides where else would you call for chicken in Menifee. Pollo Loco? That's good but not high pressure fried like KFC. Can be a little greasy on occasion. OK often. read more

Dry and Could Not Eat them,tasted like paste. My husband and I came here on Our way home and ordered two pot pie meal combos. Usually the pot pies are delicious,these tasted like paste and was extremely dry. Went up to the counter and asked the girl if We could exchange them or possibly could We have some gravy to make it taste like it should. She said You would have to pay $1.50 more for gravy. Why should We have to do this,when they should cook the pot pie correct in the first place. She had a very bad attitude. Will think twice about returning here again. I will make a trip down the freeway to El Polo Loco,at least their food is very tasty. read more

THIS PLACE IS FILTHY and the trash cans are overflowing with bags of trash, it stinks in here. The only reason I left a second star is bc employees are nice read more

My experience has been terrible, my wife orders food via drive through and when we get home they had given her the wrong food. We call and they tell us to come back and they will replace her food. I go back and when I get home they gave us the wrong food again. Tried to call them and speak with them but they will not answer their phone. read more

I would give no stars if could they don't know how to count. And service was horrible. No manners at all. Never going back there again

I'm sorry but their food and service is sub par. I've gone their several times and have gotten old stale food or the wrong order all together. I hope they get their act together. read more

Customer service is stupid and rude. Waiting is between 20-30 minutes. Drive thru only open. If you work for uber, cancel the order, its not worth the damn wait and the rudeness. read more

The service was quite horrible , they were extremely rude and disrespectful and they tried to rush and assume what we wanted , they also cut us off in the middle of speaking I will no longer be going to this location due to the level of unprofessionalism read more

Soggy chicken for dinner. What?? The colonel would not be happy with this chicken cooked hours ago. read more

I've never had a problem with KFC or this location before. Made a simple order but the cashier got it wrong and it took like 20 minutes to correct it (which don't get me wrong, I totally appreciate!) I tried to be understanding and thanked them for getting my order right after that. THEN I get home and there's a human nail in my chicken breading. Wish I would have saved it to add a picture of it, totally lost my appetite. With all this coronavirus stuff happening you'd think this would be extra avoidable. read more

Poor service. Don't waste your time. Something has to be done. Go to Wendy's way better.

For starters, the lady at the window was snippy, not at all helpful. Maybe she didn't like that I asked if they had a senior discount like the KFC on Grape St. in Elsinore. Asked what the prices were for hot wings as it wasn't on the board where you order. Took a while to find out. Thought this KFC was pricier than others, didn't recall 5 hot wings costing $5 elsewhere. 10 pieces for 9 bucks so I ordered that plus a cup of water. Had to ask twice for the water at the window. Good news was that they gave me 14 pieces for the price of 10. Bad news was most of them were already dried out, like they had been sitting out too long. After dealing with the snippy lady, the guy who gave me my order was friendly & courteous, as was the young guy who finally gave me the water. Bottom line tho, I doubt I'll be back to this particular KFC anytime soon. read more

I've been here a few times because my boyfriend is a KFC fan. Every time I am continuously interrupted by a rude drive thru guy. Every. Single. Time. They never let you finish a dang sentence, they act like it's Christmas eve and you just walked in before closing. It's a joke among our friends, every employee we've encountered here is rude and treats you like you are interrupting their day, not to mention I don't think I've ever seen one smile. The food is always squishy too, I wish my boyfriend would get over KFC so I wouldn't have to deal with this wonderful people. Also I am not sure why the drive thru takes insanely long when there is never any customers waiting in it!!!!! Red flag! read more

Went here last night, because El Pollo Loco in Menifee was out of chicken. Yes, you read it correctly....lol Anyway, about a 10 minute wait in the drive-thru, employee told us about a better deal for a family meal we ordered, and the food was hot & exactly the way we ordered it. No complaints here. read more