I'd say this was a bad overall experience overall. I've noticed the quality of the chicken at KFC has gone down over time, but I decided to stay optimistic and give it another try. The chicken wraps and nuggets seem like the safest options right now--they were actually pretty good. The mac and cheese was solid as well and probably the most consistent item on the menu. That said, the biggest issue was with the order accuracy. This location forgot quite a few items from my order, which was frustrating. It'd be nice to leave knowing everything I paid for is actually in the bag. Hoping they can clean that up because it definitely takes away from the experience. read more

I want to give a review to Samuel. He was nice. He was the one that took my card and gave me great service. I usually don't eat out food. Today was a cheat day and I think it was so worth it. I love KFC my mother in heaven love KFC so I gave you guys a five star because you guys are amazing. Thank you. read more

KFC - This is the KFC place - Fast Food Near Me - Sun City, California

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Literally ordered a 4 peace tenders and they gave me 2 dry ahh chicken pot pies didn't get what I asked and then I ordered 2 chicken chalupas and gave me beef instead yall workers literally suck and just messing around and giggling on the mic how do these teens even get hired here lmao read more

Also didn't get receipt didn't get all my food that I ordered and paid for it. I got a drumstick and a thigh. I was supposed to get two thighs and another side chicken with some sauce. worker was nice. read more

KFC - Didn't get everything I wanted and paid for it a little disappointed - Fast Food Near Me - Sun City, California

It cool because it kfc and Taco Bell but about to try it and there is a kfc bucket and a light Iil good sev read more

KFC - Sponge bob - Fast Food Near Me - Sun City, California

Worse kfc entitled little kids working thinking they can do whatever , food was dry and stale , no sauces , and no cheese bad customer service in all I wouldn't recommend read more

KFC - Nacho fries - Fast Food Near Me - Sun City, California

Do not eat here! If the order is messed up after multiple conformations and you get home and it's messed up you get nothing. Well an annoyed face and just the refund. Even though you go all thr way home and for $14 she was pissed at the customer for wanting the food. Zero would be better read more

This place is disguising. I went to order a 12 piece Mac and cheese fries and mashed potatoes. Out of all three they only had mashed potatoes. I wanted to add a 4 piece chicken strips meal and they also didn't have any. This place never has nothing they are always running out of things I think the general manager should pay attention to these things. The manager that was there seemed like she didn't know what she was doing. I think the ceo needs to put more attention to places like this read more

Don't waste your time if you're ordering online. You will have to go inside to get something they forgot to add. Happens every time. Order at the counter or just skip this place. They're always out of ranch also. read more

The KFC I went to in sun city has better customer service staff. Overall KFC is no longer the place to have a pleasant stay. Staff are under trained, not helpful and always o erwhelmed read more

This is the worst KFC / Taco Bell don't even bother giving this location your time or money. Everytime I go to this location the microphone they use to even take the order barely works so you have to repeat yourself 3 times at minimum. The people taking the order are always unwelcoming and rushing for you to complete your order. Just to always get the order wrong everytime I get my food without fail, Ive given this place so many chances to do simple food orders, but I will never be returning again. This place either needs to just shut down or get all new staff. Its really not that hard to make something the way a customer literally tells you how to make it. But guess the IQ level is a little low in this location. Not only that but this place looks absolutely nasty on the inside its so run down & has water leak stains all on the inside of the restaurants ceiling. Definitely not somewhere you should ever visit just look at the review rating of this place. In short this place sucks. read more

I'm not surprised this location has a 2/5 star review... this place is terrible. After placing my order I check my bag and notice I'm missing items.. I was told to drive around and place the order again.. after waiting.. the "manager" or "shift lead" was so rude, she didn't apologize for the workers mistake, she didn't give me my receipt, and wouldn't give me her name. She rolled her eyes, snapped her neck and gave me attitude.. I thought I was being punked! This location is known for messing up orders and rude service and every time I try to give them the benefit of doubt they remind why I drive to the location on Newport. Do better! read more

$22 for 6 bone-in wings and a Medium Starry??!! "Geezus" take the wheel !! What in the tarnations is realky going on. "Lawd" forgive me - but i drove off. I could not in the goodness of my heart pay that much for 6 wings. Maybe because I asked for light ice - maybe that was the upcharge read more

I had an awful experience at this KFC. I ordered a 3-piece meal, and the chicken pieces were huge but incredibly chewy--not tender at all. The first piece looked undercooked, so I spoke to the manager, and even after a replacement, it was worse. To top it off, the bathroom had no soap, no napkins, and the place was just a mess. I won't be coming back. read more

TERRIBLE. I'm calling corporate the way they handled my order was unacceptable. They asked me to pull forward. My order was placed at 7:02!!! 7:27 rolls around im still waiting. I went inside and told the manager I had been waiting 25 minutes she said I was on break I have no idea what happened. Then she finds my order hands it to me and of course everything is cold. I asked her to remake it considering it has sat. All she did was heat it up and hand it back. Fries are disgusting. How are you going to ask me to pull forward then forget my order because everyone is so high in there. Then get mad when I asked to remake it? Got home and it was all disgusting! Drive back out it on the counter and asked if she would eat it it was mush like cat food. Asked for a refund and she laughed. Then gave me a refund but handed me a different receipt as if she was trying to cover up something? Sick and tired of these fast food employees treating us paying customers like we're a joke. read more

KFC - Fast Food Near Me - Sun City, California

Had the pot pies a few times in the past and they were OK. This last trip was the worst food imaginable. Pot Pie was old and dry with no gravy in it. We just tossed them out. I'll never return to this KFC read more

Worst kfc ever . They made me park wait 5 min go back they drive thru and I notice that's what everyone had to be doing . Then people started honking getting upset . Finally got my order , it was wrong and when I finally got it . It was sooo cold and the taste was funny . read more

This KFC used to be a combo setup with Long John Silver's, now a TB. We have given them several tries since moving here, but it's a dud. Service is friendly. But it really frosts you, when when you drive home and realized they forgot things. You pay extra for a Combo Meal and then find, they forgot the sides. Huh? So unless you want to disassemble individually wrapped paper bags, inside a huge plastic bag to check on what they packed or didn't, what can you do? Their chicken was mediocre, hard and not moist. See multiple photos. The only plus, was their new nuggets. But there too... some were just small, hard overcooked pieces of breadcrumbs. Their Chicken Sandwich was their one of their bright spots, but there too... ditto everything above. Thankfully, they're opening both a Popeyes and Chicken-fil-A closer to our house off Newport. read more

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Overal wasn't very good. The customer service wasn't bad. Didn't have any issue with the people. The food on the other hand not so much. My wife ordered a combo and I ordered the 3 piece big box. When we got home she opened her box and it completely fell apart. When I opened my box the first thing I saw was a completely smashed biscuit. Wanted to try something different and wasn't impressed at all. read more

KFC - 3 pc. Chicken Box with Mac & Cheese and Mashed Potatoes & Gravy - Fast Food Near Me - Sun City, California

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We took advantage of the Tuesday deal that KFC has and also ordered it via the app, so we took advantage of another deal of getting the 10 PCs nuggets for free. I was pleasantly surprised that the 8 PCs drums were mixed with their original and crispy drums. And the nuggets, came with a lot of sauce! See pics! I was nervous that the nuggets would probably be soggy by the time we got home to enjoy them, but, they held their crispiness and the Georgia Gold is pretty good! I would get it again. On the app it didn't say that it was honey mustard bbq lol but it would have helped to add some description of what the sauce is on the app as you order. So because I placed the order via the app, had my trusty husband to come and pick it up, and we enjoyed it at home. Like another Yelper mentioned, the location is shared with a Taco Bell. AND we did check and inspect that we received all of our chickens before driving off. Just to make sure. The drums were okay, I prefer the crispy over the OG but the meat inside was moist. The nuggets were surprisingly saucy and crispy. Seeing that it is the nearest and only KFC around in the area, we will be back to order more chicken goodness to go. BTW, props on the app! it was really easy to manage and place the order, my only comment on it is to add the description of the sauce, and a free text note section prior to submitting the order. read more

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We spent over 100 dollars at this location and the biscuits were thrown in the boxes so they got all stuck together and ripped and some even had green spots and seemed moldy read more

KFC - Fast Food Near Me - Sun City, California

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They didn't give us the drinks that we ordered. Then when we tried calling them they would not answer.

My husband and I wanted to take a nice meal over to my Sisters and Brother in laws home, while we watched the football game this past Sunday. We chose Kentucky Fried chicken because we really enjoy them in the past. I placed a mobile order, e got there a little early in the drive thru. The young man in the window told us it wasn't ready yet to pull around and come in and get it in 10 minutes. So we did as he asked. We were a little disappointed they couldn't bring it out to us when it was ready . We saw many employees bringing food out to other vehicles. Me husband went in just before 10 minutes and it was sitting on the counter. We took it to our destination and proceeded to set everything up to enjoy. The fries were only half filled, they gave us no sauces for the chicken tenders, the chicken was soggy, the buttermilk biscuits were hard as a rock, 2 napkins for a meal for 4. I ordered an extra mashed potatoes and it can as a single serving. They need to fix their menu so that a person can discern between single serving and a family size:( So so disappointed read more

KFC - French fries for our family of 4 6pcchicken and 6 tenders combo - Fast Food Near Me - Sun City, California

Didn't have hardly any chicken pieces at all. They had NO ice at all. Pepsi was flat and warm! Seems like this location needs to close down or get new owners. It's the worst place to buy from!!! The people who are working there keep saying they are sorry but you can tell they can't change anything. When we got home they didn't even get the order complete was missing food. read more

The folks working were super nice, i'll give them their flowers there, but food was actually so bad we didn't eat it. waited long for it to be cold, quesadilla wasn't cut and anything with cheese wasn't even melted. read more

Super nice staff pleasant to work with pleasant to have them serve me. Everybody was making sure my food is correct. Friendly service on time food clean bathrooms clean restaurant very nice place to go to. read more

Soooo, I'm actually very SHOCKED that I was so impressed by a chicken pot pie, buuuut, YES...I was! It was cold & rainy, so I was craving a hot little dish. No cars in the drive-thru & it was about noon. Within 3 minutes I was out with a LARGE, tasty pot pie! The crust was PERFECT. Tasted the same as I remember from maybe 5-10 years ago. ***Not 5 stars because it definitely could have had larger pieces of chicken, potatoes & veggies, but I digress. read more

KFC - Chicken pot pie (pic after I jabbed it a couple times!) - Fast Food Near Me - Sun City, California

Ordered via the app and was pleasantly surprised that service was good. The food was good. We had the chicken bowl combo which opened the free door to a free 8 piece chicken tenders. The restaurant was a little busy but with the app it was quick. read more

Terrible service. Every time I go here my order is wrong. Never coming back. Ordered the Smash'd Potato Bowl with Nuggets and got Smash'd Potato Bowl without the nuggets read more

KFC - Smash'd Potato Bowl with Nuggets but without the nuggets. - Fast Food Near Me - Sun City, California

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Hit or miss depending on who's working I guess. Some Times you get good food bad service sometime to get good service. Sometimes just bad everything unfortunately that's more often. really messy and unorganized. read more

Walked in waited 10 minutes nobody acknowledged that I was there then finally when the manager tells a guy to help all the people waiting he just walks up to the register and stares at me stone face didn't say nothing this is the worst customer service I've ever dealt with no wonder they have a 1 star read more

Usually there ok at this location but I bought the k7 large Pepsi and I get home tenders are dried out like it's been there for couple of days or reheated a few times Mac and cheese has some dried cheese as it's old too but I ate that since I'm telling drive thru kind of annoying get to window makes me back up to wait for food I'm guessing so they won't get dinged for customers wait to look good for corporate wished my pic would show how dark it is smart phone making it look better read more

KFC - Starting g to dry out Mac and cheese - Fast Food Near Me - Sun City, California

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I have yet to come to this KFC/Taco Bell where they don't mess up my order. I either don't get all my order or my order looks slapped together. I never get napkins and you can totally tell the workers don't give a damn. This is closet one to me but I would rather drive further away than continue to come to this location. TERRIBLE!!!! read more

They got a whole family order wrong and was missing two pieces of chicken. Called management and the manager was rude.

Awful!! So disappointed!! We ordered two of the $4.99 specials (thigh, leg, one side and biscuit)!! Got two skinny little legs in each order! False advertising!! Hate going through the drive through and getting incorrect food! The Colonel is rolling around in his grave for sure!! Shame on this KFC read more

great service and super quick too. food was tasty. only issue was not much carbonation on the soda

foods good but i asked for mac and cheese and they gave me mashed potatoes i also ordered a classic chicken sandwitch and it came spicy

So I was at the drive thru and all I wanted was honey with my biscuits so I said I'm sad I wanted that can we switch it .. she said no the. She said fine go wait around the corner .. I'm like how rude I'm still here waiting and that girl is so rude I don't even care if I'm a Karen I want my honey and biscuits And I'm. Still waiting and still no food ... no food and no pie ... I'm waiting waiting 10 min and starving ... they were suppose to give it to us 7 min ago read more

Some pieces were cooked, and some were raw. You can kill someone eating raw chicken ........... read more

Food is decent and everything taste good. I was hesitant to try it out do to the reviews but everything came out good for my order. And the drive-thru was fast, only took 5 min max to get my food. read more

KFC - 16 Piece Meal - Fast Food Near Me - Sun City, California