Very frustrated with the visit tonight, so much so, that I made a Yelp account just to make this review (not a Karen, just a broke college student with a budget).
Came to try the new Smashed Potato Bowl with Chicken COMBO. Sign clearly said $7.29 with medium drink included. I ordered and stated my drink, and the total came out to $10.00. I was confused, but didn't say anything and simply asked for my receipt at the window, since it wasn't given to me along with my card. The employee rang me up incorrectly with an A La Carte bowl ($6.79) and a $2.99 drink. Again, didn't say anything because I'm just not a confrontational person. Went to eat it, and it had clearly been sitting under some warmer for quite some time, as the fries tasted like they were made yesterday, and the chicken was SO dry...like, drinking the entire Pepsi dry. Didn't even finish the bowl, and I had worked a 10 hour shift and just wanted to relax with some good food -- didn't happen. I wasn't expecting to spend that much money on something so terrible, so definitely a 1-star review, and a call to Corporate, or whomever can refund the extra money stolen from me. Very disappointing. Hopefully staff can be trained to do better, or won't be open for much longer, given the various negative reviews already given to this place. Most definitely NOT returning to this location and you shouldn't either--much better chicken in various places less than a mile from this one. I guess you get what you pay for. read more