Just plain pathetic. I ordered two small items, and as a result three people got their orders first than me.

Horrible service. LONG lines because of inefficiency. 95% of the time my order is wrong. Yesterday, ordered an 8 piece bucket meal. Half original, half crispy. Comes with 2 sides, 4 biscuits and a chocolate cake. I added a side of 4 pieces chicken, no extra sides. I ordered 2 #7's, 2 soft tacos and a skittles freeze. $63. What???? So I cancelled the extra 4 pieces at the window bc didn't need that much food. My new total...$42. Are you telling me my 4 pieces of chicken was $21?? AND they didn't give me my chocolate cake. I asked before pulling away and made me feel like I was inconveniencing him and instead he gave me 3 individual chocolate cakes that were no bigger than an old fashioned donut. That does not equal one chocolate cake. Why not 4 cakes? I got an 8 piece chicken. I get 4 biscuits. Oh, and I asked for all dark, more thighs than legs. Nope. Got 4 of each. A lot more locations to visit so won't be back to this one. read more

KFC - Fast Food Near Me - San Jose, California

On October 15, 2017 at 10:17pm I ordered the Fill up meal and the popcorn chicken combo. I asked if they had a spicy flavor and the lady with Pink hair replied in a smart remark, "this isn't Popeyes." Once I got to the window I thought I had my order but parked in the parking lot to make sure I got my order. My order was missing the popcorn chicken and potato wedges. So I had to wait another 15 minutes in line to get to the window. I told the person at the window that they missed my order and that the lady with the pink hair needs to stop being rude and needs to pay attention when taking orders. Now here is the two things that pissed me off. I asked why i didn't have my popcorn chicken and potato wedges. She said Im sorry were out of potato wedges and our manager isn't here and we are short staffed. I don't understand why you would sell a product knowing your out of one of the items, thats Fraud. They gave me the popcorn chicken but when I got home it was literally chicken batter. The people that work there do not care about consistency when it comes to representing KFC brand. For $29.49 All I got was wasted time, Attitude, food that was horrible, and fraudulent advertisement. I will definitely be coming back tomorrow to have a word with the manager. read more

KFC - Fast Food Near Me - San Jose, California

Drive thru managed to mess up my order again! Ordered beef chalupa bacon club and 2 pot pies and then repeat order was beef chalupa and 1 pot pie. I corrected her. Gave cashier card and asks me if I have cash cause she charged me as paying cash. What are they doing behind the drive thru counter?! Go inside for order cause drive thru takes too long and is manned by a bunch of dumb a*#+s! -5 stars please!!! read more

I'm still not used to going into one place and finding to restaurants. It makes my decisions even harder to do. I've never had the guts to try and mix the two items. It seems a little kinky in a way to grab a thigh and bite into a taco. The place is kinda small and there are probably 4 tables that can seat 4, and tables for less, so it's no place to take a soccer team to for a victory party. I can't deny the grease though. I love those little hot wings. read more

never really liked going to this KFC. its good that they have a drive thru but everytime i order a bucket of chicken. they ALWAYS mess it up. whenever i just want drumsticks and thighs they always put breasts and wings. like really bro?? u cant tell the difference between the different parts of the chicken?? read more

this is my neighborhood KFC/Taco bell and it's what you would expect from either place. nothing amazing, nothing even that good half the time. I think it is getting worse in quality over the years and definitely more pricey read more

I only come here for the KFC side. This place is alright. It's not the best one since they tend to get my order wrong 3 out of 5 times. It's something really simple too like not giving me a thigh, giving me grilled instead of crunchy, or even missing a side in my meal. The drive through can take some time to get through b/c they probably don't have enough employees working. I also remember they used to make me punch in my pin while going though drive through; awkward, right? read more

The KFC I usually go to (on S. White Rd. & Aborn) is currently under construction but I was really craving it so I decided to go to the next nearest one to me which so happens to be this location. I was already sad because they ran out of hot wings which I was craving like crazy but I understand that this wasn't their fault and it's out of their control. But first of all, the guy on taking our order on the drive through doesn't even know how to take order. He kept getting our order wrong and we had to repeat it a million times. Second of all, the lady who was at the window had the most apathetic look on her face and talked with the most monotoned voice I have ever heard in my life. She literally looked high and like she couldn't care less about anything. They forgot to give us our drinks and on top of that we asked for honey, butter, and ranch but they didn't even give us the butter. How the hell am I supposed to have my honey butter biscuits without my damn butter? I understand if it was just like one mistake but it was a freakin disaster when I went here! I'm never going here again. read more

Really bad service. I came to this place 3 time, all 3 time they ask me if I can wait 10 min for hotwing after I've waited 15 min waiting on the drive thru. Really...never coming back to this place read more

There was a little mix up with our order today. We came back with our receipt and had everything fixed promptly. I want to give a big thank you to Caesar (the manager) and his staff for their help. The food was great. read more

We ordered a combo bowl meal that was supposed to include a chocolate chip cookie. It was delivered without the chocolate chip cookie. We also ordered a 3-pc meal with white meat. We got a meal with dark meat. I know KFC has been around for a long time but I honestly don't know how they stay in business because there are probably many more people like me who will not go there again. I've patronized other KFCs and have yet to find any of them decent. For whatever reason, they hire incompetent people which absolutely includes their managerial staff. A waste of your money when you don't receive what you order. read more

Fuck this place I found a hair in my mash potatoes. And the chicken was very cold and nasty. McDonald's chicken is better then the chicken from kfc. I'm never coming back to this place ever! read more

This place doesn't listen to you. I asked specifically for two drumstick and I ended up with only one. And I had coleslaw for my side but they gave me no spoon to eat it with. What do you expect me to eat it with? My bare hands? Pure garbage and you guys want fifteen an hour. Learn to get a persons order correctly before you want fifteen an hour. read more

I'm so mad I asked the server before I left are you sure all my food is here because it's happened before he said yes and guess what I'm missing all my sides pissed off and now they won't answer their phone read more

This place is ridiculous! 30 bucks for 8 piece, 2 sides, and 4 biscuits! This place overcharges their food than most places

I was short on time and had a craving for KFC, so with their in mail circular in hand I went to pick up a bucket of chicken for dinner. 12 pc for $24.99. Only problem is this particular location "didn't have the promotion in the computer yet. Instead that same 12 pc bucket cost $35 and change. Not only that but I wasn't given a reciept....The chicken was more or less as expected but now it's 1/3 more per piece of chicken.... Total scam. read more

cashier was courteous and thorough and even told me the large potato wedges cost $4.19. small eating area inside was pretty clean compared to some kfc's i've been to. food was good (for kfc/taco bell) and they got my order right. 4 stars beause the bathroom was not clean. read more

Been Going Here For Years!!!! My Hubby went here bout 2 weeks ago and used the drive thru to order he asked the lady taking the order if she speaks Spanish even though he speaks good English. Well after all that my hubby heard another employee say racist comments about him thinking he didn't understood. When he ended up at the second window he had to tell the guy off. And the employee even admitted and apologized. I can't believe how bad they treat their customers. read more

Slow service. Dirty. No ice in the ICE machine. When you ask for ice they say they're going to refill it and don't. Their menu is contradicting, says combo comes with such and such and then doesn't. Too many workers and nobody working. Not coming back to this location again. Get some new management. read more

I have never complained about this Taco Bell-KFC before. They always serve us with a smile and patience. The girl that was working the drive thru at 7:30 pm today (6/12/12) was very rude, disrespectful, and a smart aleck! For someone who got my order wrong, yes she apologized, but was sarcastic and kept talking back not wanting to admit she got my order wrong! Too bad she couldn't carry out the humility and cool her manager portrayed when he had to step up to recalculate my order. She needs to LISTEN CAREFULLY next time and not interrupt the customer while placing their order. Go back to Customer Service 101! Even with her terrible service today, I still give my local 3 Stars. read more

This KFC / Taco Bell is not any better than any of the other restaurants that are just one or the other. i choose to go here though because it's the only KFC in the area with a drive thru and i admit there are days when i just wanna drive up grab food and drive back home. I have to comment on this particular establishment not so much for the food but rather the horrible management. In the last two months i have come and have witnessed two employees playing grab a@$ while i was waiting almost 30 minutes in line and the manager was there with them and did not reprimand them. I have also NEVER been to a fast food place that has run out of so many items that should NEVER run out if you have the proper leadership in place! In the last 4 visits they have been out of drink holders, KFC hot sauce packets, Macaroni and cheese for the entire evening and ranch dips! Really ranch and hot sauce and drink holders you can't keep in stock... Fire the incompetent and hire someone with the knowledge to keep basics in stock! read more

Omg, this location so weird. I was there at 9:30pm and the door was locked when the open sign still on and the hour said 9:00 - 11pm. 3 more customers like me coming in and would like to talk with the manager, one guy in side sounds as us "i'm the manager" without open the door. read more

i always recieve ultra quick service and good food. the dining area is quite dirty however

I'd like the owner to know that the employees are always polite and professional. They always have a smile. When they do get an order wrong, which is rare, they always make up for it. I hardly come across nice employees at a fast food place so when I do I have to give props! Keep up the good work. read more

This place was very dirty looked like it was never cleaned and where we were sitting it smelled like toilet something you don't want to smell while eating and while I was waiting for our meal an employee was taking another customers order and a manager was yelling at this employee right in front of the customers sooo unprofessional I advise people looking for a KFC to go someplace else read more

When I got the Nashville hot chicken it was a original spice but it's still fine and the the original chicken was also fine. Nashville 10/10.original - chicken 7/10.chicken kantina bowl was that my mom liked 8/10.My brother liked the Nashville hot chicken read more

I love this place and I've never had trouble with it until recently. I went a couple of days ago through the drive thru, and the drive thru lady made me wait a couple of minutes for her and ended up messing up my order. I hadn't realized until I got home and I had to go back and waste my gas AND time, just so I could pick up my correct order. Aside from that, she didn't even give me a discount or apologize. read more

bad services, just order a mashed potato but waited for almost 30mins and super hot in here. the person taking order using too much bad words with a very bad attitude read more