My family has been here twice in the last 30 days. The last time we came here it took about 20 minutes to get our food, which was a simple bowl. Today I had ordered our food ahead of time assuming it would be done in time however that was not the case once again. They had three employees that I could see but no sense of urgency whatsoever with five people waiting for online order pick ups. This place needs new management someone with a type "A" personality. read more

The restroom was absolutely disgusting. It appeared that they haven't cleaned it in days if not weeks. The entire dining room was filthy. Every single table was dirty and they had at least 3-4 employees standing around talking throughout our experience. They never cleaned tables or the lobby - just stood and talked. The drink machine also appeared to not have been cleaned in awhile. Overall not a great experience. The food was fine but it made us wonder if the kitchen was as gross as the rest of the place. The sad part is that from outside appearances and first glances it appears to look pretty newly built and/renovated but it was by far the worst KFC I have been in. read more

Ugh. Why was the gravy brown water? Gross! I could do better than that, and I'm NOT a cook. Ew. Tell me why the worker yelled at us saying we couldn't get WATER. Everyone loves kfc but I don't understand how people like it. read more

KFC - Gross chicken they sold - Fast Food Near Me - Safford, Arizona

Did not get the right order, I ordered original leg and thighs and got extra crispy wings and breast and chicken was cold and dry and the sides were very small when I ordered large. The service was bad, not friendly at all and felt we were inconvenient to them. It took a while for someone to wait on me to pickup my order.The place was a bit dirty. Soda was spilled and not cleaned up. Tables are dirty and trash was full. I will never go there again and will tell people to not go there. read more

Today's visit was a good one. Isaac took our order promptly and was making sure it was correct. This location was very clean today. It was nice and quiet while we waited for the food. Aaron helped get it bagged up. Good teamwork there. The food looked perfect. We thank Isaac for great service. read more

The chicken was very juicy and not dry what do ever. the works were really nice and held the door open for other customers and took their food out to people. 10/10 would recommend dining in. read more

Who ever was working the window on September 16th around late 2pm NEEDS to be fired. It was almost like he was on drugs while working or something & on top of that he was extremely rude. All I asked for was a nugget combo & he didn't care to know what sauce I wanted or what drink I wanted. Then I get my order & open the bag to find the biscuits just thrown in there with no box or wrapper. That's gross & unsanitary. I bet they didn't even wear gloves in there. I recommend drug testing their employees too. Usually service is great when I go but whoever was working today ruined everything for me. read more

KFC - Biscuits were just thrown in with no wrapper or box. Maybe it was the employee acting out of spite? - Fast Food Near Me - Safford, Arizona

There's no drive through so I went in and orders a #3. The guy at the cash register was nice and professional. Food came out 3mins after I ordered. Chicken was hot and and juicy. The mac and cheese was ok not the best, but still good. Was Skeptical about coming here after reading the reviews, but decided anyway. Seems like they may have got a new crew in cause these guys were nothing like the reviews I read. read more

Not the best KFC experience I've ever had. I had been CRAVING fried chicken so bad. I was actually at Safeway just before and almost got their fried chicken but my husband figured we might as well get KFC if we were going to do fried chicken and I agreed because they were out of Mac n cheese at Safeway. The Mac and cheese was the worst part of our KFC meal! The Mac and cheese was even properly mixed and was burned in places...really gross. The biscuits and mashed potatoes were as expected. The chicken was a little too greasy or under done or something...it just had an off consistency. I mean I guess it satisfied my friend chicken craving but next time I'll just get Safeway read more

Got my door dash order wrong. So I had to go to the store which defeats ordering and having it delivered. When I went back they thought offering a free cake would make if you. I ordered a large mashed potatoes and gravy and I was given a small gravy and told it was a large. I've eaten there before, I know it's not a large. The chicken sandwiches that are supposed to have breast were made with tenders and was dry. Poor quality and customer service. For costing my $59, I expect better quality and service. read more

AWFUL AWFUL AWFUL. From the kitchen who made our food to Samantha our cashier screwed up our entire order. There is next to no gravy on my famous bowl. We asked for a side of gravy, they gave us mashed potatoes instead. Asked for sprite, got Pepsi. Got the $5 fill up box, no cookie. No utensils or straws. I called to make them aware and some little girl Monica answered and decided to attempt to talk to me like I was beneath her and how dare I complain about my horribly messed up order. They need a completely new staff, the establishment is pathetically ran. read more

They take 1 order then take 3 hours to take the next they sit in the kitchen an act like they don't see you it's like no one give a fuck

Ordered a 3 pice chicken meal and a 3 pice chicken tender. The chicken was barley warm and dried out. No napkins or utensils for the potatoes and gravy. The tenders-all three were dough only no meat. If I could have given a zero. It would have happened read more

I am so very sad to say that everything about this KFC is terrible. We ordered a 5 piece meal to share and were so excited to dip into the fries only to find they were rock hard. I could have broken a tooth off of them. The tenders were way too salty as well. I only ate two and that's all I could stomach. Disgusting and a disgrace to the Colonel. Not only that but the service... oh man. So bad. She made us feel bad asking for sauces for our tenders and kept slamming the window and disappearing when we asked for anything. Ketchup. Slam. Honey. Slam. Sauces. Slam. It's like wait a second and ask if we need anything else. Sadly, we probably will never come here again. read more

Today is the second time I have ordered KFC since COVID began. And it is the second time I received what tasted like yesterday's leftover chicken. 3 of 4 pieces were dried out and only one was finger lickin okay. Last time, a week ago, I experienced the same thing but thought it was a fluke. And the biscuit was also old and dried out. No napkin included in the carryout order. I probably wouldn't go to the Safford KFC again unless I had some proof they were serving fresh chicken. I know what KFC is supposed to taste like and this is not it. I know they are having trouble getting help, but maybe more management oversight would help. (review says I am in San Francisco, but that is just my VPN. I live in Safford.) read more

Ordered 8 piece Original ALL THIGHS...Got Extra Cripsy mixed leg & thighs which was over cooked. Ordered Cole Slaw & Mac & Cheese...Got Mashed Potatoes (YUCK!) Asked for Honey & Butter for the rolls...Got NONE Pay Attention the Orders...I will NOT go back again... read more

This newly remodeled restaurant is clean and quick. Most items I have tried recently have been great :). I love the new 5.00 specials that include your drink and a tasty chocolate chip cookie. read more

KFC in Safford used to be good before the new owners took over. The oil tastes like it is old. Today our chicken was dry while the coating was so greasy it was already falling off the chicken before we touched it. The staff don't care either. The food is crammed in the bags anyhow. Gravy sideways so it can spill all over your car. That's if they even put all your order in the bags. Worst KFC ever. read more

The food was good but the employees here are horrible. We were waiting for out food and talking then they call our name to say our order is done. We didn't hear it the first time so they called it again. this time we heard it and as I was getting up I heard the girl employee say "I guess they don't wanna eat then." I can't believe how rude some people can be. The safford location had gone downhill. read more

I usually a healthy eater, and always avoid fast-food places as much as possible. However, my opinion of healthy eating changes immediately whenever I see a KFC. Their $1 snackers are the greatest! I love their french-fries, and I love the the restaurant environment. But in the end, KFC is still fast-food in the end. It's personally a fast-food restaurant that I enjoy going to when I get the chance, but it difficult for me to recommend KFC to others, because it's not healthy and don't believe anyone should eat this type of food all the time. Overall: I personally love KFC, and their $1 Snackers and french-fries, but wouldn't recommend it to everyone. read more

Wow what a horrible experience. I ordered the country fried steak and the gravy looked like white water. I returned it and they made a new one with normal looking gravy. Then as I was eating my coleslaw I found a piece of plastic in it. When I mentioned that they just gave me another thing of coleslaw with some attitude. Very disappointed! read more

I had the lovely experience of going here tonight and watching the girls that made my food eat in plain view of the customers while my food was being prepared. They also refused to serve some of the items off of the menu. Also the food sucked. read more

Worst kfc experience I've ever had!!! Rude and unprofessional service along with old dry chicken... A sad day for kfc

I went to this KFC knowing that it was only 1.5 stars, but yet I was optimistic. I really shouldn't have been. I ordered an 8 piece chicken, mashed potatoes, mac and cheese, and of course biscuits. Every piece of the chicken was half way fried and half mushy batter, the mac and cheese tasted like macaroni salad, and the mashed potatoes were unsatisfactory. Yea I'm never going there again read more

Oh my heck!!!! The ABSOLUTE worst customer service EVER!! Never have I experienced what I did tonight. Please, at least honor what you tell your customers when they order. I will never walk into that place again. And making sure ALL my friends and family know. read more

i highly recommend not going to this kfc employees are horrible they dont care if you can see them they will eat their lunch then go back to prepare my food. yum..not! read more

This is the worst KFC in AZ . The managers and employees need to be better at customer service. I have read the other reviews so it's a definitely a problem and the manager does nothing about it. Can't wait for Church's Chicken read more

HORRIBLE, HORRIBLE Customer Service!! Dirty restaurant... Food was dry & tasted stale WAY overpiced