I frequent and will only go to the Postfalls location because I know food is always hot and fresh with fast and friendly service, Thankyou Shane and crew! read more

Ok haven't been to a KFC in years. For some reason it just sounded right tonight. Like, 8 wonder if this is still shish or have they improved. We went here tonight, got the $7 deal. Got damn, I'm impressed! 3 tenders, decent sized nato and grave, biscuit, drink and a couple pie bite things. Food was hot. Tasty and portions very decent in this economy for $7. Only complaint is the douchebag dude at drive thru. Missing straws for our drinks. No salt/pepper. No napkins! So food good/value the sea sucker forgets the basics to eat the shish. Keep in mind, check your bag before you leave drive thru. Overall a solid 3 out of 5 stars. We may be back! read more

This place was new and very clean. Food came out quickly and hot; seemed fresh. Fries were very good. Could have skipped the biscuit and mac and cheese though. But overall super impressed with this KFC. Staff were also a part of the pleasant experience. read more

KFC - Drumstick, popcorn chicken combo - Chicken Wings Near Me - Post Falls, Idaho

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The Chicken is great, but MGMT. gets a ZERO rating! It doesn't matter what day I go, what time I go, never have reg. chicken breasts cooked, and available. Why? Probably the most popular piece of chicken on the menu, but you get the same lame line everytime..."We have an 8-10 minute wai". This time, there were only 2 customers inside eating on a Saturday, @ 12:39. read more

Sh they must be butchering the chickens in this place cause it takes FOREVER !!!! And it's not even busy !!!!

This KFC is the absolute best KFC we've ever been to. They are kind, courteous and fast at getting you your order. The food is always hot and fresh and when something is wrong, they fix it for you quick and easy. I wouldn't go anywhere else I love our local KFC! read more

We have eaten here multiple times. Usually the service is not great. Tonight though our chicken smelled and tasted like rancid oil. Upon bringing this to the attention of the staff we were given excuses why the oil was fine. They refilled our order and it was the same. They said they wouldn't serve anything they wouldn't eat and finally refunded the entire order and we went across the street to eat. Between poor service and terrible food don't go here. Rancid oil will make you sick. read more

Absolutely horrible experience!! Was craving KFC and drove into post falls from CDA. Asked for 3 combos with 2 pieces and mashed potatoes. Was very specific that we did not want fries only mashed potatoes. The clerk actually said that fries didn't come in the combo so no worries. Got home and what did we find in one of our combos? FRIES! Not only are the employees somewhat brain dead, it also seems the owners do not even care about the many negative reviews on this app. It's no wonder the employees don't care, because obviously the owners don't really take any pride in their service or if customers are happy or not. Just get the money and screw the customer. Bye bye. I'd rather drive to Kentucky than give this establishment even 1 more penny of my hard earned money. DO BETTER OR CLOSE DOWN!! read more

The service at this location was friendly and prompt. I ordered a to-go order with 4 chicken breast meals with 2 sides each. The food was good, and the sides were correct in each box. The only disappointing thing was they got rid of their baked beans and corn on the cob. read more

KFC - Chicken Wings Near Me - Post Falls, Idaho

This is the best KFC I've ever been to. The interior is immaculately clean and filled with natural light. There's an abundance of seating types and options. Location is quick and convienent. Service was jaw-droppingly good. Big genuine smile when we walked in, great demeanor, quick service, couldn't ask for anything more. Food is KFC. I'm no expert, but it's good fried chicken. It's gotten pretty expensive but it's a solid option for hungry tummies. Mashed potatoes are still that powdered instant mash. Gravy is still that fake condensed junk. To me this is nostalgic, but KFC may want to up its game in this world of "elevated fast casual." My one word of warning for the KFC marketing team: you may want to wean away from Colonel Sanders as THE unifying element in your decor and branding. The dude is just creepy. He's also an actual person, so one of these days a chicken historian is going to discover his "secret recipe" called for the elimination of inferior races or something and it'll be all about damage control. Also. Dude. Is. Creepy. I don't need to see his big head staring at me from every wall. I don't need to eat under a gigantic chicken bucket chandelier with his madly grinning Visage looking down at me like "yea, you like that chicken don't cha big boy. Wipe your mouth. Just like that. Now lick your fingers. Yea. So greasy. So slick. That's right. That's finger lickin' good. Do it for the colonel." read more

I used to live in Hayden Idaho and had no problem in the 15 years I lived there. I moved here late last winter and have order 2 times for chicken be delivered. They brought wrong chicken, Bacon instead of calling me to explain and suggest they just sent what they had on hand . It another time I ordered which started around the dinner hour from KFC and have it delivered, it is 9:30 and I am still waiting. I already paid for it. I don't like food places in Post Falls, because they are run by ignorant holier and than people. That's fast food places When I want chicken from now on it will be Popeye's or the stores read more

I went to postfalls kfc the chicken nuggets are the worst, McDonald's,Wendy, convenience stores are better and they didn't seem to care ,people need to speak up stop the silence they need to know read more

I placed an online order and went thru the drive thru to pick it up. They refused to allow me to pick up my order at the window. I was forced to back out of the drive thru line and come into the store... there was one car in front of me and zero people in the store. I am 66 years old, have a bad heart valve and diabetes... three high risk factors factors for Covid and was forced to go into a public building to pickup my order. I complained to KFC and the manager called me and tried to justify this. I will never return to this KFC read more

I'm sorry but a 45 minute wait for any chicken at 6PM is completely unacceptable. Completely dropped the ball tonight. Drive thru was long, dining room was packed. Was stuck in drive thru for 20 minutes and when I finally got to the window the girl didn't even put my order in and had to ask what I wanted. Poor performance tonight from the on duty manager and crew and they did not appear to be short staffed... read more

We ordered our food online at 11:30pm and were notified it would be ready in 20 minutes. We arrived 22 minutes later and we were told by one gal that they ran out of chicken! We were then told our 16 piece chicken meal would be ready in 20 minutes. We needed our order to be on time, that's why we ordered it ahead of time so we could have it for Father's Day lunch at 12:30pm. We still had a 40 minute drive ahead of us to meet with up family. So we waited the additional 20 minutes at a table and nothing was ready. Then 30 minutes went by, nothing. It was now 12:30pm and we walked up to the counter looking for our order. It still had not even been packaged up yet! We've now been in the lobby for 40 minutes! Finally we could see someone packing up our food order. ONE FREAKING HOUR WENT BY FROM THE TIME WE PLACED OUR ORDER ONLINE UNTIL THE TIME WE RECEIVED IT! That was unacceptable! We were not offered any additional items, a discount or anything, only a sorry about that. What's the point of having online ordering to order ahead of time when you have to wait an hour for your food. This has irritated us all day since everyone was waiting on us. We believe we deserved some compensation of some sort but got nothing. read more

Wow, just wow. We ordered 2 chicken pot pie meals for delivery. The cookies were not in our bag. I called the business and before I could tell her the issue she screamed "call grubhub" 3 times. I said "I'm calling to say you didn't include the cookies". She said again "call grubhub". I said "but why didn't you include the cookies?". In a very snotty rude sarcastic voice she said "oh, I'm SO sorry"!! The nastiest restaurant employee I've ever encountered. read more

I am not happy with my experience. I did the online order to speed things up. After I ordered we went to the drive through to pick it up. At the order window I was told, " yeah we have your order, but you need to come in to pick it up." This was the opposite of what I wanted to do. I backed out of the drive through and went in. There was a bag with my name on it sitting on the counter..... why couldn't this be handed through the window?? When I asked if they needed me to do something they said no just grab your food?!? Again why did I need to come in? Once I arrived home I opened it all up and the wings were soggy like they were microwaved and they were poorly sauced. I called the store to inform them and was told to hold on..... 8 minutes and 23 seconds later I hung up. Terrible service and poor food quality. Management needs to review training and customer service. read more

KFC - Buffalo wings - Chicken Wings Near Me - Post Falls, Idaho

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This is the 2nd time we've been to this location in Post Falls and I'm sure we won't be back. The dining room and kitchen areas were horribly dirty! Food on the counters in the kitchen area, stacks of dirty dishes sitting around waiting to be taken to the sink to be cleaned, the floor was filthy and the staff was just walking over it. The "cook" was just standing around waiting for the chicken to be done instead of picking up a broom or rag and clean something, anything, while he waited. In the dining room the tables were sticky and the floor didn't look like it had been mopped in days. The staff seemed like they just didn't care about us being there. We had to repeat our order 4-5 times and it was still wrong when we picked it up. We didn't order sandwiches or anything that needed to be "prepped", and we won't go back! read more

Asked for extra pickles. Got none. Asked for two biscuits. Got two cookies. Wait was an hour. Not worth the time honestly.

This really is a great KFC... the new tenders were fantastic with plump chicken pieces. Not to much breading the perfect amount. 2 weeks earlier went to Popeyes it was very expensive and literally no chicken in the heavily breaded tenders. Good job KFC!! read more

Pretty sad when you go in and ask for a bucket of chicken and they tell you it will take 45 minutes to get. It's not like I ordered 3 or 4 buckets. It is on the menus not sure why they would not have it. They placed a tray of crispy chicken in the heat keeper as I was standing there... I said great they just put a tray in the cabinet... she said o bucket was 2.5 birds... I know a tray holds 4 birds 4 legs on one end and 4 legs on the other... thighs on one side Brest on the other wings inside the legs toward the center... and they would not serve me... time was 11.45am on a Friday... they had a few customers but no one but me trying to buy a the time... poorly run operation... the manager was there but failed to sell me a bucket... no wonder the reviews are so bad... read more

I ordered a 3 piece chicken big box. I was not asked what kind of chicken (cripsy or original). I was not asked what sides I wanted, I wasn't asked if I wanted butter or honey for my biscuit, I had to ask her after her continuous "please pull forward". Customer service very subpar. Food ok. read more

Cons: 1. No baby changing tables in either RR. 2. Manager recommended that we change our baby on their bench seating, with customers in full view. It was a #2 change. Not happening. Hopefully no one else has taken them up on their recommendation. Does not make me confident in the cleanliness of their establishment. Pro: 1. Good double cheeseburger. 2. Friendly service. read more

John, the waiter isn't who you want if you want a good experience; he was overheard telling his manager, Levi that my minor son needed to wear a t shirt when other patrons were not wearing shirts. Just gross discriminatio!!! read more

Definitely always loved KFC, but recently I had a great experience at my local KFC. All their staff is great but one of their employees went out of their way when I needed help , when others just watched and the fact that he was on break speaks for what type of people KFC hires, the employees name was Valentine that's why it stuck with me. read more

This KFC always has really friendly employees. Also they always seem to actually honor the national advertised specials unlike a huge amount of KFC locations. I have never seen the lobby dirty or in disarray. read more

Normally I have pretty high standards if you're going to get a 5, and a fast food chain would almost certainly not hit those marks... but I just came home and had lunch from this KFC and I have to say: It was delicious. I don't know if they mix their food with some kind of drug that makes me want to immediately get up and get more, but by God they succeeded. The staff was exceptionally kind and was able to have an actual conversation instead of just being robots and handing out food. Their kitchen looked exceptionally clean, which is something I can say is an achievement by all standards... and finally they gave me a free cookie... for like... no reason. So yeah, 11/10 KFC. You just made me stop going to the Hayden store and start going to yours... well done. read more

Fast food isn't that hard to do the basics right. This location consistently has dirty tables. Service is good though. Food has always been what you expect from KFC and A&W. No negatives there. Also a little disappointed they have partnered with a corrupt organization like the Wounded Warrior Project. Not enough to boycott the great food though. read more

Customer service is spotty, their food is not fresh and is bland. It's a waste of money, I wish KFC was what it use to be, a big bucket of deep fried chicken that was a greasy mess and satisfied you the only way KFC knew how! Bring that back and make us all happy. read more

Long line, yet the register person had to keep leaving it to get drinks, then come back and apologize. Why didn't the manager organize it so she didn't have to leave her station? there was a whole team behind her who could have done that for her. Staff were friendly. The person in front of me had to have her order corrected because it was wrong. Luckily I checked mine because it was wrong too. The mash potatoes with gravy are absolute brown slop. The chicken was greasy and nasty. $9.00 for 4 piece w/ mash potato and gravy + corn - I won't be back read more

Another good lunch at KFC. So much better than Chic-fil-a. Love the coleslaw. Staff was great.

It's 7 o'clock! And they don't have any chicken cooked?! I used to run a KFC and this is completely unacceptable! Then I was told if I wanted to place my order I would have to wait 30 minutes it's not the wait that I mind, it's the fact that between 5pm & 8pm it's considered a dinner rush and they should be prepared. I felt sorry for the poor girl at the window the manager should've took in this over but instead soon as they saw me they dipped in the back complete BS letting their employee take the heat! read more