You'd think by now I'd be steering clear of KFC but I was dragged here by the other half whilst waiting to go to the cinema for another dose of Minions. To be fair, I won't slag off the Minions as they would probably make a better job of running a KFC than this lot. Luckily we entered the shop just before a large crowd but we were confronted by one of the staff happily munching away on food whilst behind the counter, clearly they were short staffed as the seating area was filthy with leftover food providing a buffet for bluebottles. I really should have walked at this point but we were starving so we ordered a couple of meals.
Unfortunately they didn't have any coleslaw for my side but the bloke behind the counter couldn't grasp that I would forgo the side and runs off to consult someone as to what to do. Apparently I could have extra fries but I couldn't make him believe I didn't want the bloody things. In the end I ended up with an unwanted gravy. What is really disappointing, is that they mucked the order up. My OH doesn't eat spicy food but they gave her a zinger burger when she asked for plain. They only changed it when she waved a receipt in their faces, but the general attitude seemed to be "tough titty" if they screwed up.
The food was bloody awful even by KFC standards, the gravy was just like cement, seemingly made at 5pm but good to 11. By 11 I assume it would have set like stone. As I said earlier, a crowd descended behind us, they were only getting food as we were leaving, and as we left I heard a voice over the drive through PA announce that there would be no chicken for 20 minutes. Needless to say, the car immediately left.
So in short, you have a dirty shop without basic ingredients and without the ability to send out basic orders. Thanks but no thanks. read more