Staff is always friendly but the crispy chicken isnt really crispy anymore. I recently ordered a chicken sandwich...they dont have tomato, she said I can give you cheese if u want. I said great, no pickles. She gave me a handful of shredded cheese, not even melted and they didn't listen and put pickles on it, Pickles don't belong on chicken. Pickles read more

Wildly overpriced for what you get. The service was subpar at best -- slow and not very friendly. I was shocked at how small the portions were for the price I paid. I left feeling like I got half a meal for twice the cost. Definitely not worth it when there are so many better options around read more

Not sure if it's just this location that has gone downhill or the chain as a whole. Order was missing a cookie, one soda was incorrect, one order had a drumstick instead of a thigh...that is an issue with this location. The bigger issue is the size of the chicken. They were TINY. Not sure where they found chickens that were this small but it was pretty ridiculous. The fries were not good either. Only reason for 2 stars rather the 1 is that the pot pie was good. Will be avoiding KFC for a long while. read more

Stopped in today to try their new chicken sandwich. I think they came out with this sandwich to compete with their competitor Popeyes. Both sandwiches are pretty good although I do like Popeyes slightly better. This sandwich is far better then those chicken sandwiches that you get at the other fast food chains. read more

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It's KFC it's KFC it's good but great for a quick not healthy lunch and the mash potato helps

I think when you review a chain you pretty much know the type of food you are getting. Well it's KFC so you already know it's going to be fried, unhealthy and salty as heck. Now that we have gotten that out of the way let me review the location. I'm very close to this KFC and it's on my way home so I will go by everyone in a while to get some Colonel Sanders action. My word of advice for this location. Always check your order before you go and never order online. The times that I ordered online it got screwed up big time. I once ordered a 8 piece meal with 8 piece tenders. When I came to open it up I had no original recipe goodness. Only 8 pieces of sorry chicken tenders. When I called to tell them that and see if they can rectify it they told me they couldn't. I had to call the corporate KFC to get a refund. Took 40 minutes on the phone to get a partial refund. Atleast the guys on the corporate end were very pleasant. Will I still go back? I probably will as I'm a glutton for punishment. But if they screw up my order again I will have no one to blame but myself. read more

did really like this place but never again. ordered delivery they sent it to the wrong house. then said we were lying that we didn't get it and we're just trying to get it for free. super rude! and the quality has gone downhill unless you like brown salads. stay away! read more

For a KFC it's pretty good. Weird, out of the way location but the service is good and the food is hot. Not too much more I can ask of a fast food joint. (To whoever passive aggressively reported my review as being too vague...go fly a kite. It's a review of a fast food chain location...what else is there to say about a place I only used the drive thru of?) read more

The location is bad. Maybe because all businesses surrounding it keep going out of business. The store itself is not often busy and I like the fast service. Food is consistent with other KFCs and tastes pretty good. The people here are nice at the drive through. read more

KFC - KFC menu - Chicken Wings Near Me - Naugatuck, Connecticut

My fiancé and I went here around 10:15pm to get tenders or the chicken sandwiches after we pull up and are placed on a 5 minute hold "in drive thru" when she finally asks us what we want, we tell her and she informs that there's none so we try to order sandwiches which we were told also there were none then we finally had to ask them what they had? she told us only wings and legs but google clearly stated the business would be open another 45 minutes.. very unprofessional franchise and rude employees never going back read more

My wife picked up drive through today. She paid for popcorn chicken that we never got. We didn't realize until she got home. If we went back it would have defeated the idea of saving time at a drive through. Bummer.... read more

SECOND time I come here & order a famous bowl $5 fill up where they did not include a cookie which is supposed to be included. Annoying. If I pay for something, I expect to get it. Should've checked before I left I guess. read more

Online order to pickup not ready, this is the second time this has happened. Had to wait 15 minutes. Only come here if u have no schedule to keep because it's fly by the seat of your pants here.i will say the girl was sweet, but it's always out of control. read more

Fried chicken nice and crispy, service was fast friendly employees. I have had nasty KFC but never at this Naugatuck Location. Got potato's and gravy for side which had good taste. No funky potato seasoning just plan and a nice gravy. Yummy biscuits. In mood for fried chicken this is the spot we goto when we're in the area. read more

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Got here at 9:45 and sign on window says closes at 10:30. Doors are locked what's up with this? If says open until 10:30 it should be open until 10:30 read more

I visited them recently for a cheap lunch. They have $3, 2pc chicken meals, which are good for the value. The food was pretty good. However, I have to take away points for issues in the restaurant. Hopefully they are resolved. 1.) The self-serve soda machine had no ice in it. There was a bucket on the counter, and the restaurant expected customers to serve themselves. This would be ok, but would you want to scoop ice out of the same bucket that every Tom, Dick, and Harry sticks their potentially unwashed dirty hands into? I think not. 2.) The other issue was the men's bathroom. I can only wonder when the toilet was cleaned last. The seat was smeared with poop. The whole toilet seat had a nasty light brownish smear to is. Needless to say, I did not use the toilet. I only had to wash my hands in the sink. Overall, if the two issues are fixed then this would be a good value for a lunch or dinner. read more

this kfc is absolute trash. maybe it was just the co workers working at the time or what. i ordered off doordash and the way it was handed to me was totally unprofessional. they have it to me in a greasy bag with no seal or anything it could've been tampered with like god knows. and they messed up my ENTIRE ORDER. poor packaging, unprofessional and didn't taste great either. save urself some time from this rachet place and find a nicer KFC. not happy read more

I don't write reviews but I went here this evening, after a long day at work. I by far have gotten the best service I have gotten from a fast food chain I. A long time. The gentleman and lady who helped us were so courteous and kind. My son made a mess and I felt bad and the male employee told me not to worry about it because he has seen much worse and that it was nothing for him to just sweep up. I didn't catch his name but he deserves a raise or a promotion or something. Seriously, great manners and awesome customer service! As late as we were there I expected the employees to be tired and ready to go home. But they were full of energy and awesome. Food was good too! read more

Of course keep in mind this 5 star rating is acknowledging this is a fast food restaurant. If you are looking for fine dining then this is not the place. If you are looking for a delicious fried chicken meal on the go then this establishment is highly recommended. I am keeping this review in perspective to only fast food fried chicken establishments meaning, this KFC versus other KFCs I have been too, Popeye's, etc... The food here was very good. The chicken came out as expected (which is a feat on it's own considering usually fast food fried chicken is sub par at best) and the sides were amazingly done. I had hot wings, coleslaw, corn, with their new boneless crispy recipe. I am not a huge fan of the boneless recipe but I can't complain considering the wings came out hot and not an oily mess. Usually though all the KFCs I have been to manage to at least produce good chicken. The real noteworthy components would be the side dishes. Other establishments that I have been too make horrible side dishes. I am guessing this is because the overzealous or under appreciated teenage staff does not follow the recipe. The mashed potatoes are too watery (disgusting), the mac and cheese tastes like you are slurping nacho cheese sauce (disgusting), the coleslaw tastes spoiled (sickening). This was not the case here! All the sides were wonderfully done and I devoured everything without hesitation. TL;DR -- If you are looking for fast food fried chicken with delicious sides this is the place to go to. This is now my go to fast food fried chicken joint. read more

Ordered with Uber eats at 9:30. We live 7 minutes away. Got a notification at 10:30 that the order was cancelled because the place was closing soon. read more

Waited 50 minutes for chicken and fries they kept swearing into the mic and at the window, we waited 15 minutes at the window. I looked like a crazy house one girl was standing on top of a chair. wouldn't go there again wasn't a fast food experience. read more

When I get hungry for fried chicken, or want a healthy alternative grilled chicken, I hanker down to the KFC on Bridge street. It's a small store, but it has a clean place for the indoor diners, and good service. I've always been greeted with a smile. If you stay away from the fried menus, then you can really eat healthy. The sides are great. They offer corn on the cob, and mashed potatoes with gravy too. The drive in is fast. The parking is fabulous. read more

Ordered through the drive thru and got served 4 day old stale fries and the smallest chicken tenders that were more like chicken nuggets and was not given any sauce with it. Horrible experience. Will avoid until the food is better... read more

Worst crap I ever ate in my life. 2 bites in and headed for the garbage. Crust fell off at the touch and pretty much tasteless. 11 herbs and spices my ass read more

I LOVE KFC but today when I went to pick up some dinner for my self and my daughter, I ordered the kids meal of popcorn nuggets. They charged me for the popcorn nugget combo. I went in and told them it was wrong and they did fix it. So I thank you for that. But I'm not sure if it's just me or what but I got the BBQ chicken strips and they didn't taste very good. They had a BBQ taste a little but also very sweet and very very greasy. read more

Painful! The employees walked in circles not actually doing anything. Took 7 minutes to take my order and I was the only person in line. Simply ridiculous! read more

Actually been here 2xs last month & both times they had no crispy chicken both time I went also had no white meat. Decided to go b4 the dinner rush so got there at 4:30 & the food was cold it tasted old it taste like it was from lunch & was put in the microwave just to warm it up. The fry wedges were so hard on the ends I thought I was going to break a tooth. Also the employees were just hanging around talking & laughing while I waited about 10 min they weren't very friendly. The girl on the drive thru couldn't hear me every time I ordered something her reply was "WHAT"! Anyways I'm sure kfc won't be there much longer bc it's in a bad location & It's never busy from what I see & all the business around kfc are all out of business. So point is if u want chicken u make it urself bc KFC is always out of chicken! read more

I made my order through GrubHub and it was cancled. It was an hour and half later! I called to find out why it was canceled so I know for next time but their phone keeps ringing. No one answers their phone over there. read more

I have been a loyal customer for 40 years, NO MORE. The chicken formula is no longer tasty and the food was dry and cold. This was the second time in the last month that I tried KFC. I can't say I was satisfied either time. I brought back the last order. Just awful read more

Went at 8:30pm on 12/11/14. The sign on the door read that they would be open until 10pm but the restaurant was already in the process of closing. They had a limited supply of choices, they couldn't give me two pieces of white meat, the dining area was torn apart to be cleaned and more then one staff member told us that "they are trying to get out early". To top it all off when I looked at my receipt later I was charged for the two pieces of white meat that they couldn't give me. This could be the reason the parking lot was empty at 8:30. I was made to feel uncomfortable for ordering, not sure I would go back at any time of the day now. read more

Me and my family just ate from this specific location tonight as a last minute option for dinner. The food overall was poorly made and the worst I have ever had from here. The only saving grace of my meal was the chicken but all the sides were very disappointing and honestly shocking of how bad it was. The coleslaw came in a bowl type container and was mostly liquid. I practically had to dig out the side from the container. The biscuits I kid you not, were as hard as a brick and when i bit into it i almost broke a tooth. The chicken was on par but not spectacular seeing im ordering from a place that specializes in it. Idk what is going on with this establishment but its going nowhere but downhill. read more

How on Earth does a fast food place run out of white meat chicken, popcorn chicken, corn, potatoes and biscuits all before 7pm ... and this establishment is suppose to be open till 10 pm ... how if they have NO food ???? read more

Not a big fan of KFC. Something scares me when I eat there chicken. Not sure why either so maybe unfair on my part but it is what it is. If you want fast food chicken have to go with popeyes. read more

they don't have the same menu as the national chains. no doublicious sandwich and oftentimes no chicken pot pie either. they don't mind running out of stuff. read more

This is the worst KFC ever....they always run out of stuff, especially crispy chicken....and the staff is so rude. You talk to their manager, he has no clue on the meaning of customer service..,,DISAPPOINTED!! read more

I will say this is one of my favorite locations. Always in and out pretty quickly and never have a problem. Good service here too. Only issue is can't change sides on family fill up but it's still worth the money! Really good food for fast food! read more