Horrible!!!! Every time we come here they are either are sold out of what we want or they tell us it's going to take "10 minutes" and they have us pull around to the front. But it actually ends up taking 20-30 minutes, until we finally lose patience and go inside. Then we get our food and it's cold and barely cooked. Make us wait extra long for under cooked cold food?? And Famous bowl mashed potatoes are runny, not even thick..... Makes no sense. We like kfc normally, but the Lodi one is embarrassing. read more

I have been waiting for an 8 piece meal now for 22 minutes, this is not acceptable! I am truly disappointed in this store, and will not be returning. read more

Their walls and floors in the kitchen was disgusting, the food tasted like it sat for a week,wasnt label,dining room looks like it never gets swept mopped or the wiped down the tables i wont recommend this place at all no stars from me but sadly i have to put at least 1 star.... read more

Waited for fresh chicken and wedges. Took about 5 minutes. Hospitalities great!! Ask if I wanted a complimentary beverage while I wait. Mind you, it's hot outside. Thanks KFC!! read more

Since they open the new one the old 1 I had a very badd experience where they dropped all my food and we're expecting me to take it now that they've opened the new 1 I've gone there 3 times they never have what i see on TV for sale and then when i go there they tell me is 10,15 minute wait for my pot pie or whatever i order very unhappy and called customer service don't think they're gonna do much read more

Apparently KFC has a new policy. After you order, they proceed to go to the back, slaughter the chicken, pluck it, send it to the butcher to have it cut up, then send it back to the store, then cook it. It's a looooong process. Four pieces of chicken took 30 minutes. read more

They didn't give all of our fucking food and the manager is a rude bitch. She would not listen, she just kept saying we got our stuff when we didn't. What the hell? Don't come here the chicken is small and nasty too. if I could give ZERO STARS I would. read more

Sometimes you have to have KFC. I only like original, with a biscuit. It was edible, but the breast piece so large I couldn't finish it. Very fast drive thru! Hot, salty, tasty: just what I wanted! read more

Horrible service. I continue to go here to think the service would change. BUT IT DOES NOT. Either they misinform me about my order or either I get missing items or the food plain doesn't taste good. My wife is starting to convince me to start trying out the Popeyes down the street instead of driving blocks to the KFC. I might have to give it a try... read more

Worst KFC ever!! My first job was at KFC back in 1980 when it was on Lodi Ave. That KFC was awesome! This KFC uses baby chickens! I have had Cornish game hens with bigger legs. The pieces are so small that they are overcooked and not worth the trouble to eat. The gravy is watered down and nasty and the coleslaw is dry. And they raised the prices! WTF?? Paying 20% more for 50% less food! Totally not worth it anymore. I am a long time KFC junkie but this one would make Colonel Harland Sanders roll over in his grave!! I wonder if this is a Pete Harman store?? I don't think he would approve either! Never going back, Richmaid on Cherokee Ln has sooooo much better fried chicken. There is no reason to waist money here. Stay away!!! read more

It's not the first time they forgot something in the order. So just a heads up to the rest to make sure they put everything in your bag. Some workers are just retarded. read more

You get what you expect, but comparing to other kfc in the area this is the cleanest.

Absolutely nothing fast about this place .. totally under staffed.. place was a mess all around disappointing.. KFC your better than this !! EVERYONE only go through drive through that's the only way you will get taken care of in a quick manner.. read more

This is hands down the cleanest KFC I have ever been to. I gave them a bad review before, I was having a bad day and a careless employee messed up my order. But one employee over the whole store? Doesn't deserve a bad review. We recently came back on Tuesday for lunch. It was a pleasant visit and the staff was very nice. Nydya (so sorry for misspelling her name) but was very sweet and made sure we had the freshest food. Everything was hot and satisfying. I apologize for the mean review, your store didn't deserve it! read more

I LOVE the food here, let's start with that... but dear lord is their service TERRIBLE. I really enjoy KFC and have held them to a higher standard than McDonald's. Like KFC is Target and McDonald's is Walmart but every single kfc location has given me a Walmart experience. I cannot understand it. KFC food is so much better but they screw up my order EVERY. SINGLE. TIME... it's sooooo irritating. I don't believe in HAVING to check your food everytime I leave a restaurant. Why can't I rely on you to read an order and get it correctly? At in n out burger I can. But at KFC or McDonald's I have to check because 9/10 y'all mess it up... its unfortunate. My husband orders the chicken littles with bbq and he always ends up with them PLAIN! And he always replaces his wedges for mashed potatoes and leaves with wedges. Come on y'all!!! READ! Same thing has happened at the Lockeford location.. I'm starting to wonder if there is a flaw in the KFC ordering system. read more

I had never been to a fried chicken restaurant that runs out of chicken on a regular basis until they put this KFC in Lodi. 20 minutes to wait for chicken on a "Monday Special" day? It must be a cheap owner that tells his employees to stop cooking chicken an hour before closing. read more

Having being to this location twice, I have met my expectations of KFC. If you're in the mood for CHEAP fried chicken then this is your place. The sides are OK, not a knock against this place. I have never found their sides to be top notch, I am going there for some greasy fried chicken and looking to be in a food coma there after. I do enjoy their biscuits. I swear the people of Lodi are expecting a 5 star restaurant quality from a fast food chain. And yes, the people working there are young and naive, but what do you expect? Give them a break. The food there is hot and seems made to order. read more

This is the worst KFC on the planet!! Extremely rude in the drive through. My daughter loves the chicken pot pie at KFC and they never have them ready. I'm waiting outside in the rain for25 minutes for my daughters meal. They make you wait forever when you go inside also and I can't stress enough how rude the employees are. This KFC should be shut down in my opinion. The worst customer service ever.. read more

When this store first opened I was surprised by how good the good was. But now the pieces are so small. Looks like Cornish game hens. If it was up to me I wouldn't be back, but my 99 year old mother likes KFC, so what is one to do. So we go thru the drive and order the #5 $5.00 meal no drinks. However, they keep forgetting the chocolate chip cookies. Now that is a true ripoff. Small chix pieces and no cookies. I do prefer Popeyes read more

Out of town guests offered to buy dinner, and I suggested KFC. The Bucket contained seven drumsticks and no white meat. I like dark meat but the guest strongly prefers white meat, and was certainly annoyed. Embarrassed me and certainly Lodi. read more

I wasnt greeted until everyone realized i was standing there for a while. The manager is just as bad as her employees. This place needs help. Id rate zero stars if i could read more

I've been to the KFC by the new Walmart twice now and walked out without being served both times. I've never dealt with worse customer service. There's 12 people working and one at the register. You fry chicken for a living. It can't be that hard. Id advise against going there unless you have 2 hours to wait. Giving this place one star is being generous. read more

Absolutely the worst choice a person could make if they wanted chicken in Lodi. This KFC has consistently demonstrated poor management, poorly trained, immature employees and they literally never have enough product. Whomever owns this establishment should be ashamed. Reputation is everything and they scream BAD. read more

Very disappointing experience at KFC. Ordered an 8 piece original dinner & requested that 2 of the pieces be grilled. Received 2 grilled wings. Really!!! Obliviously it was for the same person. Would it have been realistic to get 2 different pieces. Too many other choices in town. Will go somewhere else next time. read more

I had the most patient guy in drive thru his name was Adrian he really made sure i had everything i needed like sauces and whatnot!! Also i come here on my lunch breaks (only sometimes) and everytime i come , i dont have to wait forever!! they're super quick,(: read more

Best KFC they never get my order wrong when I go to the drive through it's quick and associates are always nice and friendly

I was at KFC Lodi and ordered an 8 piece meal bucket. The teenage girl running the the register first tells me that they didn't have and green beans and it would be 2 to 3 mins. I tell her never mind and told her just replace it with coleslaw. I paid with my debit card and sat down. There were 3 people that came in behind me and they all received there food. Then after sitting there for 10 mins she tells me thier was no original that it would be 10 more mins. I told her I wasn't waiting any longer. I told her to get the manager and refund my $ 25.31. The asst manager show up and I told her to put it back on my card which was debit. She never told me that it was going to take two days to be returned to my account until I sat outside the store waiting to come back to my account. I have tracker on my card which transmit to my phone so I know when and where money is spent with a rolling total on my account. I sat for 5 mins and it didn't come back to my card. I went back in and some Spanish asst manager tells me that it would take at least 2 days before it was returned to my card. I told her it was debit same as cash and that she could give back to me in cash. She the tells me she couldn't do that because she put back my card. Which is bullshit. The one thing I didn't tell I owned a catering company for 15 yrs in Florida. She was lazy and I know she could have cancelled it going back to my card and give to me in cash. I will never come back to this place and I already have a call into Popeyes chicken to ask if they could put one of thier chicken joints here which is way better chicken. Stay away from this KFC in Lodi. Very unhappy ex customer!!!! Mike Haggard. read more

Part of the reason my boyfriend loves to come here is for the biscuits, it's his favorite part and he loves them. So we pull into the drive through to order his meal with no problems, and then we get to the window, they take his card, charge it, and as she's handing it back she says "so we have to give you another side in substitute of the biscuit since we're out." He gives a very obvious look of annoyance and is obviously upset because the biscuit is the whole reason he likes KFC. Not only was he annoyed that they were out, but 1st of all, she could've told us at the speaker box when we placed the order, then we wouldn't have even ordered anything if we knew. There's no way they ran out in the 30 seconds it took us to get from the speaker box to the window. 2nd of all, how the heck does KFC run out of biscuits?! That's like they're signature item. They should be making plenty at all times to ensure they never run out. 3rd of all, why did she wait until after she had already charged his card to let him know his order wasn't going to be right??? She should've informed us before, and we would've just left without being charged. Ridiculous. Not to mention, the rootbeer tasted very watered down which only added to our frustration. They didn't even seem to care about him being upset. This makes us not want to come here again if their customer service skills don't improve, because this isn't the first issue we've had here. Should've gone to Popeyes. read more

We waited in the drive through for almost 15min (felt like an eternity) to get our order and food. I don't suggest coming around 8pm at all

I have not been back in along time as the staff was so rude. I went in to order and they informed me they were out of this and that but could substitute what I wanted for other items. I waited inside for 30 minutes and when I went to the counter to ask what was taking so long I got the ugly, stink eye looks from the workers. I will never go back to this KFC. Your employees can make or break your restaurant! read more

I went to KFC on Kettleman 2 nights ago, and felt very uncomfortable as soon as I walked in. One big reason for my discomfort was the incredibly immature staff behind the register. Though there were a line of customers, they carried on with their horsing around and loud laughter. That's what you might expect from a group of teenagers, but the crew looked to be in their mid-twenties. While standing in line, one previous customer approached the counter and complained that part of his order was missing. Not long after that, an older lady approached the counter complaining she almost slipped and fell due to the pile of mashed potatoes that was left unattended on the ground near the soda fountain. I walked over to see the mess that she almost slipped on, and it was indeed an obscene amount of potatoes just sitting on the floor. After I received my food and dined inside, I timed how long it took the employees to clean up the potatoes. It took them over 15 minutes, and another customer complaining about it before they did anything to clean it up. The only reason this review is giving KFC 2 stars instead of one is because I can't complain about my meal, it tasted good. But I don't think I'll be returning to this restaurant anytime soon. read more

i loved this place :o) they have the best customer service and sometimes you have to wait but waiting means fresh food.