This day must have been there off day as I heard they're usually more efficient and quicker. Yes I had a somewhat bigger than my usual order customers before me were complaining about the wait and erroneous orders such as missing items and such. When I received mine I ensured that it was correct and it was. The restaurant was clean and not crowded. read more

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My Spicy Chicken Sandwich was good; my daughter's Chicken Nuggets were even better. The girl who took our order spoke so quietly as to be quite hard to understand. The restaurant had a bucket set up to catch water dripping from the ceiling, and quite a few ceiling tiles were discolored. The men's bathroom had a bunch of wall tiles busted out. Bottom line: the Colonel's Secret Recipe tastes as good as it ever did, but this location could use more energetic management. read more

I LOVE KFC! Too bad this is what I got the last two times I ordered. $53 for 12 piece meal delivered, half a bucket, KFC chicken no longer worth the money! read more

KFC - 12 pieces of KFC chicken, $53 delivered! Ridiculous!!! - Fast Food Near Me - Fort Collins, Colorado

Ordered a $50 family meal to be told at the window they can't do all 12 pieces and running out of chicken is crazy do better

Massive disappointment. Quality of chicken worse I've had from KFC. 2 piece chicken box came with a wing so small. Fillet burger shocking, like rubber. So small, horrible. Cod box meal, fries are so chewy we threw them in away. Not worth your time or money!! read more

KFC - Fillet burger. Terrible, like rubber, that small doesn't fit the bun which is already small - Fast Food Near Me - Fort Collins, Colorado

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I placed and paid for my order in the app. I got a confirmation email thanking me for my order. I got another email telling me my order was ready. I got an email receipt as well. Ventured out in sub zero weather to pick up order. Arrived at the designated time for pick up. Was told through the ordering speaker the the restaurant was closed. She also said I would have to call somewhere else to get my money back. WTF. I don't know how the owners can be aware of such a poor performing restaurant without taking some sort of action to correct. This is a great location but the entire staff needs to be fired, including and especially the management. Clean it up, hire and train new staff and enjoy twice the sales and profit. read more

the worst place I've ever been!! I got the famous bowl through door dash, there was literally no mashed potastiest just gravy and corn in a bowl. I drove there and brought them the other order and they did the exact same thing to the remake order. I NEVER leave a review this is the first one I've ever made and that should say a lot. read more

Always good food and the staff is kind as well, love going to the s college location :)

In the last month, I used the drive through twice. Each time I ordered the country fried chicken dinner. The first time the roll was missing, and yesterday there was no gravy on either or my meals. I have never before used the drive through and never will again read more

Always something missing from the drive through order at this location. Berthoud location is excellent so, not a KFC problem in general. Just the College Ave is horrible. read more

They gave me a cup that had soda splashed everywhere but in the cup. The employee handing it was aware that the cup was spilling and gave it away as quick as possible to avoid getting it on her hands. Could've saved time using a new clean cup but oh well. read more

I seriously waited in the drive-thru for 30 minutes for one piece of chicken and a biscuit!! I complained to the manager and she got super defensive instead of apologizing. Don't know how they stay in business with the atrocious customer service! read more

Discontinued kid's meal. Handed meal to someone else and they left and then returned and they tried serving it to me! Disgusting! Don't even come here. read more

Saturday night, 8:30 pm and there's a long line at the drive thru. No wait inside. Ringing up was quick with a short wait for my order. I wanted 4 pieces of dark meat. That's it. No fixings. Tab came close to $8. Freshly made and delicious, but last time I checked, Cornish hens are not on the menu. These are the smallest pieces I've ever seen, especially the thighs. Will rethink if I will return. Value for that? Overpriced. I'll happily pay under that for an entire chicken at my favorite membership warehouse instead. read more

KFC - Fast Food Near Me - Fort Collins, Colorado

So sick from a chicken sandwich-I know know why no one goes there -save yourself! Was waiting 15 mins car behind me left -wish I would have. read more

KFC. These are iconic initials for everybody above 20 years old The food is pretty good for fast food - the Colonel has stepped his game up since the good ole days where he held a chicken monopoly. There's lots of competition nowadays - Popeye's, Cane's and of course the rascals over at Chick-Fil-A. KFC has the food to stay in the game, but dammit, they have to do something about the south College (Fort Collins) branch. My orders (past tense, because today was the last time we intend to go) have been wrong more than they've been right. The drive-thru is sloooow. The whole location needs a remodel, including some desperately needed pothole repairs. Blow it up and get a new place (on Harmony, perhaps) while you still have some goodwill. read more

Went to the Loveland Co. KFC on Dec. 28 2022 to pick up a 16 piece bucket. The ads in the windows had a special going on of 6 free cookies with the 16 piece bucket. I had written my order down at home before heading over and when ordering I just gave the employee my note which said original recipe, variety pack, and all the sides I wanted. The employee looked dumbfounded but did not ask me any questions. While waiting for our order another customer who was eating there had to go back up to the counter because his order was messed up! I told my wife we need to check our order before leaving because we had 4 adults and 4 grandkids waiting for us at home which is 13 miles one way from KFC. When we got to the car and checked all of the sides were ok but no cookies so I went back in and they said that was a promotion that had ended so i asked why they had not taking the signs in the window down and they said they just hadn't gotten around to it. My mistake not to check the chicken but it was in the sealed box and I didn't think the kid could mess that up! Wrong, it was all chicken tenders extra crispy which we did not want or order and the party only ate about 7 pieces. Instead of calling KFC back and fighting with them I just decided to call corporate. They totally understood and sent me out a voucher to use with my next purchase which was very fair! I guess the purpose of this review is that stuff happens and the quality of the work force out there leaves a lot to be desired. I would hate to have to deal with some but not all of there employees on a daily basis! So next time before you get mad at KFC corporate you should do what I did and call them and see if you can work something out it turned out great for me. So next time realize it's probably not a KFC problem but a employee problem which has been going on all over the USA for a couple of years now! Thanks God bless read more

Never again. I have been to this location numerous times. The service has never been especially quick, but the last 3 times it's been absolutely glacial. Today was the final straw. 25 minutes to get a 5 piece chicken tender meal. That's all - 5 chicken tenders, mashed potatoes and gravy and a Pepsi. Add to that the fact that several people who ordered after us got their food before us and the fact that the employees just seemed to be drifting around instead of moving with purpose and you wind up with one customer who will not darker this doorstep again. read more

I have only been here a few times but each time I get chicken tenders they seem cremated and nothing tender is left. Too bad, I don't get that at their other locations on the seldom visits I make to them. read more

Service takes forever and employees are always talking amongst themselves. Currently I have been waiting for over 15 minutes fory food. I am first in line no one before me. Also they need to fix the pavement in drive thru read more

DON'T WASTE YOUR MONEY HERE! If you want dinner by a certain time, make sure you come to this KFC at least an hour before you want to eat. They are the slowest fast food (fast food, what a joke). First, there was a large line, then when I ordered, still a large line. When I get to the window, it takes 5 minutes for them to open the window for me to pay. With it being busy, no sodas were prepared, so again I have to wait. Then I'm told to park because they're out of patties and onion rings, you would think that your food would be fresh and warm, HUH! My food was cold and the onion rings were stale. read more

Screwed up my order 2x in a row. Just wanted extra sauce and an extra drumstick and didn't get either. The "supervisor" is a joke and laughed at me when I said my order got screwed up again. Laughed at me when I told her whoever took my order was rude. Been waiting tables for 15 years and would never treat a customer like that. Will never be back to that KFC. Would rather drive across town and get my order right read more

I went to the drive-through at the KFC over by The Home Depot in Walmart in Walmart ordered AA piece of meal and paid paid 29 0 3 at the window The girl gave me my food but and I started to drive down the drive-through and she started yelling at me that I had to pay.yelled at her and told her I would drive all the way around to the other side of the building and get in my end leave me in my car I got over there and the girl comes out says Hey you need to ay and I told her I said I gave you $29.03 begin to have to come in so I got out bled and had to walk in just just to discuss me being able to drive off with food I paid for Ask for the manager and she came over and says well she couldn't have taken the 29 0 3 cause some h owthree custom power register wouldn't open if if a is s*** hit cas.....So I told her to pull the register because I was not going to pay 58 dollars for a8 piece bucket. So I said call the police if you want. She disappeared into her office and came back 15 minutes later and said I v was right she took the money an d put it in the register which she previously said could not be done. T he girl came over and apologized which I think was an honest mistake. The manager and said I could leave. Nice of her huh. I then asked for the owners phone and name the manager said it was a franchise and she was a part owner. She did not offer anything for my wasted half hour so I got up into my walker and left Hal f an hour after I paid at the drive through. Even a soda would have been nice But the manager never even apologized. read more

I always forget how terrible this KFC is until I unfortunately find myself there again. I think we have been there about 5 times and I believe only once has our order been right. The chicken is leathery, just time the potatoes tasted spoiled, and this time the biscuits were raw. The cole slaw was the best thing we had today.... the freaking cole slaw. Both my husband and I both said that we should have just eaten the same leftovers as we have been eating for 3 days. This was nasty. Just in case you think I am exaggerating, here are our biscuits from today, the doughy stretch of rawness. read more

KFC - Raw biscuits - Fast Food Near Me - Fort Collins, Colorado

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Ordered a 24.99$ bucket at 11:20 pm at Magnolia restaurant, Fort Collins. After driving 25 min back home , found out that the order is wrong!! Called them back at 11:45 pm telling them that the order was wrong. the manager told me to bring back the food to get it exchanged with the right one! Told her that I live far, and I will arrive after 12:00 am which is after their closing time. she repeated her words in a rude and aggressive way telling me that the only way to get my money back is to bring the food back!!!!!!! I told her it is your mistake not mine!! i asked her for her name, she refused to give it to me then hang up the phone while I am still talking to her!!!! Very rude, careless staff. Horrible experience. read more

Waited in line in drive through for 20 mins just to be told they didn't have any chicken. HOW THE FUCK. I suppressed my rage in punching them in their terrible chickenless faces and went to Chick Fil A. Fuck this place read more

STAY AWAY!! Go to the KFC on Mulberry WAY better!!! Employees HERE are RUDE! The place is so dirty idk how the health inspector even allows it to be open. You see years of caked on dirt on the floor and its so sticky its worse than the public bathrooms downtown. Go to the KFC on Mulberry WAY better!!! read more

Sitting here in the driveway for over 15 minutes when there is only one other car in front of me reminds me why I rarely come here. The service is so bad! I'm always hopeful that it will be better but it just never is. The orders are not always correct . Good chicken but really poor service. read more

I wanted to give this place another try, as it has been 2 yrs since my last disappointed visit. It was mentioned in a previous post: NO!! DON'T DO IT! I don't know how this place is still in business. Not the worst experience compared to other reviews, but only because I left with nothing. In drive thru, no one is there. After approx 5 min, I start asking if anyone is there. Someone responds that the store is super busy and they are extremely understaffed, it will be at least a 5-10 min wait time. Not sure how much time went by, but someone else comes on and says the computer is frozen and I need to come inside to order. It wouldn't be a big deal if this was the only time something like this happened, but now the 3rd. Do yourself a favor and avoid frustration and disappointment. Don't bother. One way or another, you will not l leave a satisfied customer. read more

Worst food I have ever had! I waited 20 minutes because they ran out if chicken at 6:30 pm on a Tuesday! Thought i would at least get fresh hot chicken. It was warm but under cooked and tasted horrible! Kids' popcorn chicken and mac n cheese tasted like it had chemicals in it. I am so disappointed. AND....while waiting over 20 minutes, not once did someone offer me a drink or a discount! Ugh!! We will not be back. read more

They NEVER have chicken. EVER. NEVER. Terrible service. Dirty interior. Why hasn't corporate stepped in? How does Kentucky Fried CHICKEN not have chicken at dinner time. It's a fast food restaurant so I don't have high expectations but this place is bad enough that I had to yelp review KFC. read more

This is the slowest fast food ever. No one should wait 20 minutes in a drive through for msg laced chicken. I was desperate. Never again. My bad. read more

Exceptionally slow service in a place where time forgot. We waited 23 minutes for a hamburger. Guy in front of me waited more than 30 minutes for chicken and he blew a gasket at the guys behind the counter. One of the guys behind the counter told the frustrated customer to "shut up." That went over well. Cops just showed up. Not coming back here! read more

These reviews are spot on. They were actually out of chicken tonight. They had a few wings which were tough as jerky. The tables were filthy. At least the young men apologized and gave me an extra side. But wow! read more

This location is the absolute worst. The chicken is usually dry and old. The mashed potatoes are usually not creamy and fresh. And the customer service is dreadful. I spent 20 minutes in drive thru waiting for a two-piece meal once! Seriously, how hard is it to present good food and make sure your store is fully staffed to handle the traffic? read more

The most aweful restaurant ever! They made me wait for 25 mins and when I asked why it is taking this long they said they're out of chicken! They could not even give me a refund receipt and it seems they're not even going to refund my money back to my card so I most probably have to file a dispute via my bank read more

Just went to KFC in fort Collins next to Olive garden and Catie recommend the best mountain dew I have ever had!!! Good job Catie keep it up! read more

Dear god this place sucks major poop. First of all, I pull up in the parking lot and see this bro just casually smoking pot. Great family environment! Then I walk in and the music they decided to play has the F word that was screamed loudly which was great for my two little girls!!! And then when I ordered, they didn't fucking have crispy chicken?!?! Ummm I come to this place for the god damn crispy chicken and they don't even have it... All I gotta say is, good work peeps!!! And then our food freaking took forever. But other than that, it's KF Fucking C so of course the food was good. And then there was a weird dude in the back singing every song that came on in a freaking annoying ass v read more

This place is the worse!!!! I was in today and pick up a 8 PC. meal. when I got home there was gravy all over my seat in my car!!!! the bone heads didn't put the lid on the gravy!!!!!!!! I had to clean off everything outside, it was just a dripping mess!!!!!!! So when I was able to sort this out, The gravy had soaked the chicken. on to of all this the chicken was over cooked and very dry!!! I can see why there was no one in line, this place SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Absolute worst "fast" food location in Fort Collins. Employees can't deal with more than one person in the drive through line. If I could give it less stars I would. I really enjoy KFC but caine's is way faster and just as good if not better. read more