Hit or miss. When it's good, it's great. Lunch seems to be the best time. Drive thru service has been awesome read more

KFC - Menu - Fast Food Near Me - Cedar City, Utah

my husband and I have been going here several times a month and the last FOUR times I have gone through the drive thru, they have either been completely out of chicken or will not sell us a bucket (8 pcs) of just dark meat. They INSIST that they cannot sell just dark meat. It's beyond ridiculous and they have lost customers for good. read more

I would never normally review a fast food place, but this one was literally so good and the best KFC I've ever been to. Friendly staff, clean, and delicious food! We will definitely make a point to return when traveling through the area. read more

Pickle fries and Prickly Pear lemonade is sooo yummy! The sauces are AMAZING. Thank you Daniel for your help! read more

When I order Mac and cheese instead of fries. I want Mac and cheese instead of fries with my order

My first visit to this KFC was a relatively standard fast-food experience, meeting my expectations. The experience was made better by the presence of a very friendly staff. The two pieces of chicken was hot and tasty just like it should be. Also, I ordered the pot pie and it was pretty good. Overall, it was a solid, predictable KFC run. read more

Great food and customer service. We went thru the drive thru in Cedar City Utah. The employee Gavin was very nice and friendly. The chicken was very good, our family and visitors really enjoyed it. Just wanted to give a high five to Gavin. I hope the management recognizes her and a good employee. read more

This is in response to a spam asking for a review from a visit a couple of years ago. Went thru a drive through in Lancaster, CA. Product was just throwen in the bucket. So bad a bunch of the meat was separated from the bones. I could have probably squeezed a half quart of oil for my car. My kid used the biscuits for his hockey practice. When I saw the worse score for the Cedar City I have avoided KFC like the plague. read more

You would have thought I had just asked to bankrupt Kentucky Fried Chicken. Treat customers the way you would want to be treated; the secret to success. This Kentucky fried chicken gets an F from me in that regard. My girlfriend was disappointed with how much gravy they put on her mashed potatoes, a small brown dot on top of a single serving. Stepping to the counter she's asked if she could get another spoonful please? "No! We can't give out extra gravy, you'll have to buy an extra side!" Disappointed, she returned to the table. So I approached the boy behind the counter, and tried to explain that we weren't asking for a whole new side, just a spoonful where she felt she didn't get much in the first place. Boy wonder with his "Save the Corporate Bank Account" attitude was adamant; "NO GRAVY FOR YOU!" Okay then, you earned your one star review today, and we'll never ever come back. You win! Bye! read more

I go inside so I can avoid confusion at the drive thru and able to say what I want without limitation from the app. Says on the menu "can toss nuggets, strips and sandwiches in sauce" I asked for my chicken strips to be tossed in l honey garlic to be I got told it couldn't be done so I asked for it on the side. Said they would do it and it didn't happen also gave me no butter or honey for my biscuits. They weren't even busy and still somehow messed up my order what a joke man read more

Once again, I ordered 2 of the 8 piece buckets of chicken, i got one bucket and assumed all 16 pieces were in there since it was quite big, I drove home 25 minutes to find out i only got 8 pieces of chicken and had to drive all the way back to get the chicken i paid for. This store is run by children who are clearly trained by idiots both in customer service AND order accuracy. Once I got to the restaurant again i had asked for my chicken to be made fresh since it would be cold by the time I got home and they simply refused and offered me a FLOAT, even though it was their fuck-up that ruined my dinner. To the guy who offered me a float as compensation you can kiss ass, shove the float up the ass, and fucking eat it you moron. read more

whoever was working the drive thru today was phenomenal! They were so patient when I took forever ordering figuring out what the kiddos wanted, and so quick to get my food once I ordered. This store has definitely improved recently! read more

KFC, I haven't been to one of these places in ages but we were passing through so it seemed like a good place to stop for a quick bite. The restaurant was a bit messy when we arrived. We were the only guests in the restaurant at the time we arrived. The food was ok, the chicken strips were a bit over cooked for my liking. The Mac and cheese was about what you'd expect and the mash potatoes and gravy it the mark. I did regret my decision later that night. Something did not settle well. read more

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Worst experience ever! Ordered one 2 piece, and one 3 piece, and a bowl. Received a 4 piece and a bowl, and got charged $19. Even ordered at the drive up because their app didn't list Cedar City as a location. Ordering online did"t work either. Will NEVER go to this location again read more

We waited 15 minutes in the drive up. When it was our turn to order the guy said he needed to see if they had enough chicken for our order. After about 3 minutes he came back and said they only had enough for the 5 or 6 buckets that were already ordered in the store. They did have 2 trays of chicken left to cook, but didn't really want to cook it. We left and will not return. read more

Went with a couple of friends to get some food. All the workers were very friendly especially Dean Goebel. We went around noon and it was fairly empty but very clean. The food was great and we had a nice time catching up. read more

drive thru ordering was fast and easy, customer service was prompt and professional, order was filled exactly as ordered, and the food was hot and fresh. read more

Stopped for a takeout bucket of KFC's Original Recipe with several sides. The store was not very busy and I was greeted immediately upon entering. The guy at the counter was very friendly and after changing up a few sides, my order was placed. It's a small restaurant so when waiting, you're somewhat stuck in the area where folks are seated and it can get a bit croweded. I waited approximately 8 minutes while others placed their orders and then my name was called. They forgot nothing and my order was as placed. It was a long drive home, even longer when the car was filled with the Colonel's Original Recipe. Talk about distracted driving! But, I made it home safe and after diving into the bucket of goodness and sides, everything was prepared as requested. My experience here was positive with both staff and food. I'd certainly return for my next carry-out order. read more

Drive through: ordered 2 of the thigh and drumstick meals. They come with those two pieces of chicken, a side, and a biscuit! Get home. Each box has 2 pieces of chicken and a biscuit....no side!! Check your order before you leave the window! read more

People were great! Food is good. No flies. Clean. I love seeing young people put they're best foot forward. Thank you. read more

We just went for the A&W root beer & that's the Only thing we can consume. All the food was VERY SALTY... my tongue is dry writing this as I only ate 4 bites of a famous bowl. My dad got a chili dog and he could only eat a couple bites as well. He said the dog tasted like it's been sitting on a belt for hours and way too salty. Whoever the cook is, take the salt away from their station. If road tripping like us - Go for the root beer & hit up another place for actual food. read more

The drive through was terrible it took about 15 minutes just to get to the window to pay. The food was okay but my potatoes were not fresh and the chicken was less than mediocre. I had a friend with me and they got both of our orders wrong and almost forgot my drink. This restaurant definitely lacks organization and structure. Do better KFC :( read more

The worst customer service I've ever seen. I had a chicken sandwich that was way to tough and rubbery to eat. I figure that this just can happen sometimes, and I'll just have them make me a new one (this is the only food I've ever tried to do this with). But the employee didn't care. She just said "I don't know what to tell you" when I was asking for a new sandwich. Just go somewhere else that deserves the money you pay. read more

Two things I LOVE. KFC chicken and A&W root beer....oh and fresh, hot cheese curds. We stopped in on a Sunday night around 8:40. It looked like a minimal crew. We placed our order and waited, and waited, and waited, and ......finally got our order. But wait...where's the rest of our order? Five minutes later the girl shows back up with the rest of our order. Thank you. The door says they close at 10 pm, 7 days a week. So at 8:50 pm several European tourist walk in and try to order chicken. They don't have any cooked. The girl at the counter says they can't cook any that close to closing. She leaves the counter an says she's calling the manager for PERMISSION to cook more chicken. What? There are seven people at the counter wanting to order. They stood there for 10 minutes waiting for this girl to check with her Manager, snd then come back and take their orders. We left, bewildered at what we'd just observed. Where is the management of this place? You leave it to a bunch of young, inexperienced kids who by the sounds of it can't make decisions for running the place? These world wide chain restaurants have everything down to a science. That's why a KFC in Cedar City, Utah should perform and put out the same great tasting product as a KFC in Deluth, Minnesota or Sarasota, Florida. Somethings amiss in Cedar City, Utah. read more

Arrived at location around 9:30 pm for a quick bite. The girl working counter was rude and seemed like it was a bother to serve us. The restaurant was very dirty. read more

Went their last night, ordered the 12 piece bucket meal deal. Spent $36.29 and they must have been low on chicken. Because they gave me 1 breast, 1 thigh, 3 drumsticks, and 7 little wings! Bad service!!!!! read more

Seems like over priced for what you get. I ordered a 12 piece family meal the chicken was smaller in size, I remover we used to receive two servings of mashed potatoes and gravey and 6 biscuits now you only 5 biscuits. It was 27 bucks very over priced for what you receive. read more

Why can they never concentrate on what is needed for the specials l have been there every week and it's always the same I don't have that. Why if you are having a special on something can't you make sure you have enough of your special ready for people to order it doesn't matter whether I come at 6 7 or 8 o'clock it's always the same story read more

This was the second time I have been here and they have been out of dark meat original. Wtf. Are you kidding? That's all they do is chicken. How the hell do you run out? read more

I went to KFC to get a quick meal because my wife wanted some mashed potatoes and gravy. I went inside to order and could immediately see total chaos. One guy had that I don't know what I'm doing look and the guy who took my order was a close second. There was a girl who appeared to be their shift supervisor was basically berating them for being so stupid. I ordered a simple large potatoes and gravy and a drum sticks a a breast of chicken. Too easy right. WRONG! I waited more than 30 minutes while watching total chaos. Every single order was wrong and had to be fixed. There was a guy there with his wife that had been there with his wife for at least 15 minutes before me and they had no clue where their order was. Now on the other hand the drive up window side w working like a well oiled machine pumping out order after order on record fasion. I watched on facination as the indoor counter crew failed miserably on every order. It was like watching an old I love Lucy show where Lucy was at a candy assembly line and couldn't keep up. I would have been mad but it was too entertaining watching the condescending shift supervisor throw the two apparent newbys under the bus while the drive up staff worked as a well oiled machine. I was offered two drum sticks and a thigh instead of the drum sticks and breast as I had ordered. I decided that I had had enough comedy for the evening and wished all the other patrons good luck and left with an incorrect order just to flee the establishment sooner than later. Needless to say I will use the drive up if I ever think to patronize this establishment again. It was quite entertaining to watch three imbisules try to figure out what the hell was going on read more

Got food to go. The service is really good and friendly. I asked for gravy for the 4 piece chicken that I ordered and they said they can give me some for dipping. I am used to being charged extra for this in California. As they were preparing my order they informed me that they ran out of original thighs so I got extra crispy instead. They were apologetic about the whole thing. Chicken is consistent with all KFC I've had in the past. read more

In town to visit relatives and staying at a nearby hotel. We love the fact they had A&W as well so we could get root beer floats to drink. We went to the drive up and Whitney was the server at the window. She was wonderful to work with. Kind, considerate and we had the full order, which we have had problems with at other restaurants. Five stars, great service and great food. read more

Some girl that appeared to be on something she was tryin to move us as fast as possible and kept interrupting while I was ordering this place sucks read more

Help me understand why it takes 15-20 minutes every time I come to get an order? Also. No receipt tape today. Poor management and ownership simply has checked out of caring. read more

Worst customer service on the night shift. The girls working the drive thru screwed up our order and when we went back to fix it they gave us a substitute for the item rather than the item itself. And this was an hour before closing, and they said they were about to close. This has happened multiple times. They need to higher competent employees. read more

Had the worst experience ever last night. Tierra was the drive thru cashier who "helped" me in a very empty drive thru. I usually stop in at least once a week if not more. I'm also a member of their "hoky" text message coupon club. Worst customer service experience by far, as a cab driver, angered my passenger who the food was for. My passenger was elderly and hankering for KFC, of which she lives in Fillmore Utah where there isn't one. It was about 9pm at night, went through the drive through to order her food before dropping her off in Fillmore. The girl Tierra was so incredibly rude, saying it was 20 minutes for any thigh, then she back peddled and said I have 2 grilled ones available. My passenger wanted a promo shake that I had a text coupon for, of which my passenger is elderly, on a fixed income and spent the previous 7 hours in the ER in St George from a Dr's office directive to take her there. She hadn't eaten all day. I got to the drive thru window and was greeted by an immature brat of a clerk who was all of 17, not having hard times in her life and acting like it was my problem I had a coupon that expired the next day. She said she was the manager tonight and didn't want me to speak to anyone else, making "her mark" for shoo in management material. My passenger was incredibly offended and so was I, even as it escalated at the window and saw my passenger's reaction to the "customer service" and treatment we we getting, we left without even getting food. I have left a corporate complaint against this fast food restaurant, it's one thing to insult me, but to insult my passenger by not helping me get her something to eat and acting incredibly rude. I worked an 18 hour day that day, driving almost 600 miles, running my elderly passenger to and from Dr's office to ER, and back home. I've had other bad experiences that were usually dealt with alot more care and kindness or at least didn't insult me. I've had it with this establishment and will take my business elsewhere, including my cab customers. You lost a permanent customer with one nit wit who assumed the role of something she was incapable of doing and in the process created a firestorm of negative response, both from myself and my passenger. If I could give you a 0 star rating, I would. Since contacting corporate office for a complaint this morning, still haven't heard anything back from anyone, management wise or anyone for that matter. Called the store and was disregarded the same, saying "I'm not the manager, but all I have is corporate's number", no care, no nothing. Just making note of the length of time before someone actually reaches out to resolve this issue. In respect to your business and in general, I'm not looking for a "freebie", my respect and exchange of attitudes last night warrant a higher consideration than a "Joe blow" who's aiming for a free meal. I'm downright angered and hurt by the customer service I received enough to write this and contact the appropriate parties involved. read more

Apparently you have to ASK for eating utensils when you get food to go in the drive-thru. Otherwise you will be eating mashed potatoes and gravy with a chicken bone when you go to the park. read more