Just left KFC on Date Palm. They show two different prices for their sides(actually four) charged me the higher price for an individual side, when I pointed the price difference they said that's the price. This is the second time I've been cheated at this location. I was short an item and they said I must removed from the bag. If you go here watch for over charging and for missing items. ZERO STARS. read more

First let me say I have been a huge fan of Kentucky Fried Chicken for many years. Tonight I ordered chicken tenders at this location and they looked and tasted like they had come from a box purchased at dollar general. I was so disappointed. Proceed with caution when ordering from here. It has been hit and miss for me, in the past I have ordered the crispy fried chicken and it has been really good. Don't know what happened tonight, but it was a disgrace to Colonel Sanders and the reputation he earned by working so hard and accepting nothing but the best. read more

Went to get my son a late snack. It never fails. Every time we come to this KFC within an hour of closing time, they are always out of chicken. I don't understand how a business has set operating hours but stops serving their menu at a way earlier time. This time it was a bit different. The attendant tried telling me over the intercom something, but I could not understand her. She repeated it several times, but I still could not understand her. She asked another employee to tell me and I could not understand him. He eventually said "17." I realized they were saying famous bowl but I thought to myself. What is that? I had never heard if that before. Is it to hard to explain what it is? So out of the whole menu, they only had one item available? Doubt it... Pretty soon people are going to revert to caveman grunting. read more

This place is TERRIBLE. I honestly don't know how they're still open. Orders are always wrong. Always out of chicken. And I'm pretty sure I've left a review on here before that has been deleted. This place needs new management ASAP or give us a Popeyes. read more

What a difference it makes in a week with different management. Had two $5 fill ups. Food was good and fast. Still need to do some deep cleaning. read more

young mexican man in the drive thru was really polite and respectful it was very surprising since everyone is usually so rude !!! good on him read more

Only KFC I have ever been to that has been out of chicken more than once? I understand it's Covid but it is a chicken place hence Kentucky fried chicken it's in the name how do you run out? read more

Had me wait in the front parking lot because they were short by one chicken tender. They said five minutes no more. Took 20 minutes and I finally drove back through and they were like" oh sorry we didnt have anyone to walk it out but it's ready. So my chicken tenders were just cut up pieces of fried chicken, like they took one big piece of fried chicken and cut it into five random pieces. They didn't give me any of the dips I asked for, charged me for the side of biscuits and didnt give them to me, gave me no silverware and the food was cold. This is the second time they have done this. Definitely not going back again. Fast food shouldn't mean total rip off. What sucks is there are no restaurants in cathedral city to even go to except Denny's and Applebee's so the choices for Something close are the drive thrus. read more

Place gets order wrong ever single visit which is once a year 5 years, because I keep thinking they are bound to get an order right one of these years....nope, they're 5/5 in getting them damn order wrong! read more

If I could leave no stars, I would!! They were not busy at all. Only ones in the store and one car in the drive through when we pulled in the parking lot. One person cleaning the floors and two people behind the counter. Someone said they'd be right with us..Waited almost 10 minutes & still nothing. read more

I ordered an 8 piece meal to be delivered. The pieces were tiny and I paid over $30 without fees. I ordered it through Grubhub at my local KFC, Cathedral City. When I called to complain to the manager she said it didn't come from her store, which is 3 miles from my home. She lied and said it came from a store which is at least 15 miles from my home. When I called back the phone just rang. If you live in the Coachella Valley, don't go to the KFC in Cathedral City read more

They never get my order right and are out of chicken akk the time. Abismal.

Not crunchy JUST soggy, They stop serving chicken by 9pm, Chicken Bone Was completely BLACK under the chicken how the hell does this happen

I wish soooo badly that the KFC top brass would do something about the horrible service at pretty much every KFC in California. I keep trying different locations with the hope that just one of them will be good but this location is definitely not it. The guy working the drive through window was so busy talking crap about the police office ahead of me he screwed up my order. If you manage this store it was the kid with the lazy eye and another employee... just terrible. read more

If you come to this kfc tripple check your order they never remember a thing the girl at the window looked me dead in the face asked what sauce i wanted i told her which ones i wanted she came back very fast and none of my sauces wete in the bad and they got one item wrong. This isn't the 1st time either it happens everytime i go to pick up an order. read more

This place is a disaster. So sad for KFC. No one there speak English. They just look at you with a blank stare until they hear you say something that they can tap on a button on the register. And,THEY ARE ALWAYS OUT OF CHICKEN!!!!!!!!!! read more

We dine-in and they refuse to give us our tray to eat while inside. This one time I was at the drive thru and they forgot to give me my extra macaroni and cheese, they need to remember customers order. Horrible service, I do not recommend this business. read more

Rude service couldn't take our order seriously without laughing messed up our order 3 times over the intercom after repeating our selves multiple times continued to be rude at the window and when asked for a receipt she rudely gave us one then didn't even give us the right one and still didn't get my lemonade. read more

KFC - Not even the right receipt - Chicken Wings Near Me - Cathedral City, California

I've never ONCE had to rate a place on here but this place is so terrible, I'm actually writing my first review. If I could rate LESS than 1 star, this place deserves it. Where do I begin?? I show up at the drive-thru at around 8:30 on a Friday evening only to find a handful of customers knocking and waiting outside at the door. (keep in mind its in the 40s outside and the dining room's already locked) I see this and already start hoping for the best.. Once I begin to order my food, I notice the staff on the mic wasn't able to be heard very clearly so I had to restate my order multiple times. (which wouldnt be a problem any where else but this place is an exception) We finally reach the window and after paying $40 for food I'm trying to bring home to my mother, they ask me to wait for 5 minutes in the front parking lot. Thinking they must be a little bit busy and need to get caught up, I agree. After waiting for more than 30 minutes and watching angry customers bang on the door only to be met with employee after employee unlocking the door and handing them their orders, an employee came out and asked me "What are you waiting for?" (LMAO I know, right??) After repeating to him my order, (remember its over $40) He tells me, "Oh thats been ready, come around through the drive thru-again. Please and thank you!" (WOW) He then gets himself locked outside of his own workplace after letting in a couple of young ladies in street clothes. Then after waiting in line again to get to the window, an employee again asks me what I ordered and shares with me that theyre completely out of biscuits (the only reason my mom actually has me come out here) and that they were missing some chicken from my order. She then starts apologizing and trying to bargain and offer free drinks/foods in exchange for some time to make and fix whatever it is they failed to do the first time. After waiting EVEN longer, they finally come out and bring out the order to my car. A grand total of 45 minutes was spent from the moment I got to KFC, to the moment I recieved my food. I got home only to find that the food was not only cold and dry, but they still managed to get my order wrong. And as for the icing on the cake, I never even got a reciept. As I mentioned from the beginning, I didnt even know where to begin.. It must start at the top.. from terrible managing, to staff, to work place, and and of course HORRIBLE quality of food. I genuinely dont know why I let my mom have any of this stuff. The only positive about this place was the friendly and human manager trying to get a hold of the situation and her employees. If you can, AVOID this chain and location. Go support a local business where the restaurant and employees actually CARE about the quality of their food and their customer service. read more

Doesn't matter what time of the day they never have enough chicken and an hour before closing they tell you they don't have anything, they don't have any chicken pot pies they don't have any chicken or it's gonna take 20 minutes or so they don't even have any chicken nuggets they only have strips apparently at least the girl at the window says so, nonetheless there's always an issue every time that anyone goes there, it's either under poor management or just people trying to get off early and don't have to clean anything so close to closing time, I'd understand a half hour or so but a whole hour before closing telling customers you don't have anything I think that's pretty ridiculous and then laughing about it when the windows closed as if it was funny that a customer is unhappy and unsatisfied with service and product selection. Very disappointing at this location. It's been happening periodically now. Wish they do something about it. read more

If Yelp had a MINUS star review, KFC would rate that from me. For the last few years I've tried to give KFC the benifit of the doubt and another chance. Tonight was the last straw. I just thew away 21 bucks and change. I would have been better off opening my car window, and tossing my green out onto the street. I had the 8 piece, original recipe. It came with two huge mashed potato, gravy, 4 FLUFFY biscuits, and "honey SAUCE". SERIOUSLY WTF is honey SAUCE? The potatoes were mouth scalding hot. That's the only thing I can say that's positive. The gravy was....ok. The CHICKEN. It's the supper hour, you would think the chicken would have been freshly made, but noooooooooo... It was dry, and tastless. I don't understand how this fast food chain is still in business. You can see from my previous reviews, AND the reviews of others, KFC SUX!!! I'M DONE! I will not waste another of my hard earned greenbacks at this chain. The food is so nasty that I'm thinking of puking! read more

Extremely unsatisfied with customer services here with 6 times they gave me wrong order and even laugh on what you are trying to order. If you want to order at this location, double check on your purchases if you drive thru. If you order inside, please expecting for unpleasant services. read more

Very bad will not be going here again went there got four pieces of chicken two were overcooked and you could tell they were day-old also got a cold slaw halfway in the middle of eating it there was a chicken nugget in the middle of it don't know how that got there but I don't trust this place for giving out Steel old chicken and coleslaw with chicken nuggets buried it in it read more

Small lobby built really weird and wasn't the cleanest. FYI they keep the Strawberry lemonade in the back. Kind of packed so my food took a minute but overall Aryanna was great with customer service. Ordered a $5.00 fill up and nothing spectacular it's KFC, so the food taste like it always do. read more

KFC - Famous bowl with a cookie and med drink for $5.00 + tax - Chicken Wings Near Me - Cathedral City, California

Food was good but restaurant was filthy. Floors, windows,tables and baseboards need a VERY good cleaning.

The food was fine but OMG this place was so filthy I don't know how they passed inspection. I was the only customer dining in and all the tables were dirty, the floor was dirty and the place was a mess. read more

The person who took our order was not familiar with the menu. Our chicken seemed to have too much breading and was dry, even though we had dark meat only. Finally, one of our side orders was wrong but didn't find out until we got home. Doubt we will ever return. read more

Pulled up to the drive-thru and rolled the window down, before I could even say anything I hear "We don't have any chicken at this time, it'll be 20 minutes." 6:43 PM on a Saturday night. No chicken. Really? Not impressed. read more

How can a business that puts food in buckets and bowls not have PLATES? We got a large mashed potatoes and gravy (which come in separate bowls) and no way to eat it except pass the bowl around to each person and have them put their eaten with fork in and take a bite. Ridiculous. When asked, the employee said they no longer order them. Huh??!! Bad business decision. Won't eat here anymore. Lol read more

Every time I order online there is a problem. Once they ran out of original breasts at 5:00 in the early evening. This time I order pot pies. When I arrived hey told they were just putting them in the oven and it would be a 20 minute wait. Horribly run fast food. read more

It never ceases to amaze No matter how many times I order a bucket only I get a meal that never asked for and I don't really want Seems as if to staff is complacent and inattentive to the customer's needs read more

There is a big difference between the challenges of doing business during a pandemic and putting out a substandard product. Bought a bucket of chicken that had zero moisture in the chicken. I kid you not... it's was just short of being chicken jerky. How does chicken get that dry at 4 o'clock in the afternoon. If I lived closer I would have taken it back. Just not worth the added aggravation of driving 8 miles back into town and back. read more

WORST KFC EVER!! Went through the drive through, the order wasn't ready so instead of having me park and bring out the food, they said to park for 3 minutes and go back through the drive through!! RIDICULOUS!! Then I get home and my order was completely wrong, I know I should of checked cause the people that work there are obviously completely incompetent!! Then I tried to call to complain but no one answered the phone! Oh and my receipt wasn't in the bag so I couldn't even email a complaint! Absolutely the worst fast food I've ever had!! read more

OMG!!!!! Seriously I ordered takeout they got it wrong OK I get that OK I let it slide three months later I go back I order a four piece meal with mac & cheese no drink what do I get mashed potatoes I call to tell them and they can't even speak English to explain to me why they keep making these mistakes so I don't understand why they can't get the order right it was a four piece meal with mac & cheese how hard is that to get wrong apparently I will not be going back to this Kentucky fried chicken ever again because they can't get their orders correct read more

Went for a meal at 8pm. They ran out of chicken and they close at 11pm ‍‍ Did they not want to make more? Did they want to go home early? Who is managing this place! read more

Most disgusting KFC , all the tables were so filthy . Plus the food tasted really salty , & when I went to go get soda 3 of the soda options were water !!! If I could I'd give this place ZERO stars I would ! read more

This location needs to be shut down. The employees are rude. You'll wait forever and a day where there are like 9 employees working. They love giving you what they feel you should have not what you ordered. They are not professional at all. read more

Stopped in for one of the "Chicken Little" things they've been advertising. It's kind of like a boneless, fried chicken slider on a rectangular bun. They're fairly tasty, but a little on the dry side. I think next time I'll hold the mayo, and pour on some bbq sauce. The service at the counter was a little on the slow side, but friendly. read more

Nashville Hot Tenders are especially good love the fact that they give you a free drink when you check-in. I live really close so it's always cool to come here. Jesus is awesome he's rocking he's always give me the greatest deals! Geraldine was so polite and very knowledgeable about the menu! read more

KFC - Yummyfull - Chicken Wings Near Me - Cathedral City, California

How on earth can a restaurant that specializes in Chicken RUN OUT OF CHICKEN at 8:00 on a Sunday night? My Grubhub order was placed, accepted, and my credit card charged yet I receive a call approximately 15 minutes prior to my anticipated delivery time and am told that all the KFC has is legs and thighs! I asked why they couldn't make any more chicken and was told THAT THEY RAN OUT OF CHICKEN! I couldn't believe it. Now, to add insult to injury, for my inconvenience, Grubhub issued me a $5.00 apology credit for my next order! Well sorry to disappoint but I won't trust Grubhub again. read more