I interviewed at least three different window companies and chose Window World. I was required to…read moreuse them in my condo when I moved in and updated the original windows from the 80's. Here in my new place, I ended up choosing them again because 1. The work, 2. The price, 3. The timing. They keep costs down because they make their own product. It goes a long way towards keeping cost low.

We obtained an estimate for whole house window replacement on our new home purchase. Chuck James…read morewas professional, thorough, and great to deal with throughout the sales process. He offered various options / styles and we could not be more pleased with the entire process. WW fabricated and installed our new windows in just over half the estimated delivery timeframe given. The price was reasonable for the quality we received. The installation crew is outstanding, and worked feverishly, completing the install on all 3 levels of our home in a single day. Higor and his crew deserve recognition for a job well done. The house was freshly painted inside, and they took care not to leave a single mark. In part, we approached Window World in recognition of their strong support of St. Jude Children's Research Hospital in Memphis, that is world renowned for the incredible free care they provide to children with cancer from all over the world. Window World has sponsored local activities and runs in Atlanta, benefiting SJCRH, and it's nice to put your money where your mouth is, as they say. We highly recommend Window World, and would gladly use them again.

I like the product, I got approved for credit, all the paper work was agreed on. Then....nothing…read more Weeks went by and I had to coax it out of them that they wanted more money to start the job. Just wasted months of my time and set up a credit for no reason.

Began order in Aug 2021 as of May 16th 2022 order of 9 replacement windows completed, between those…read moredates was very difficult, both mentally & physically on our part. Company constantly changing install dates, due to double booking, change is status from other jobs, holidays; which Window World sent their employees to Dollywood over Christmas. Our family wasn't able to even put up a Christmas tree, every time an appointment date was made window dressings, furniture needed to be moved away from windows, there was no wiggle room for Christmas decorations. First install Nov 27, 2021 went so terribly wrong, subcontractors were so inadequately trained for these types of windows. They showed up 2 hrs late and took their lunch as soon as they arrived, removed 1 window down to rough framing, the new window no longer fit the area. They tore off our house siding & shutters. The vinyl siding was put back on & no longer covered up to window. New crew Dec 7th, 2021 window fixed other windows installed. There had been many mistakes, bent siding, trimming inadequate, locks were not lining up, screens bowed, biggest window was to small, the list goes on. On Dec 16th inspection & some minor mistakes fixed. A new window had to be order from 1st window error install, an appointment was made for 02/03/2022, cancelled rescheduled 02/15/2022. New sash replaced, new problem noted on sliding window, unlevel & screen does not close correctly. New appointment made for repair. New contactors and try to fix leveling & screen malfunction, window looked terrible shabby correction. Again new crew again, crew realizes window was incorrectly measured 7/8" to small. New window ordered again! Finally as of May 16, 2022 job completed with no formal apologies or remorse for the mental anguish, constant moving of furniture & window dressings that was caused by the company & the employees. We had used Window World in the past from a different area and decided to use them again in another home purchase! Lesson learned..

Wow! Great experience. From the very beginning with our salesman Chris Snipes, to the Higor Lima…read moreand his amazing crew of installers, every step has been top notch. After purchase, windows world kept in touch with updates and let us know when to expect delivery. On install day, Higor and his crew carefully moved any furniture in the way, removed our window treatments, then removed the existing 19 windows (a huge chore)! They reinstalled the new windows, foaming them in place for additional thermal protection, then trimming and caulking all the edges and corners. They made custom trim to cover the brick edges and siding. Finally, they cleaned all the windows and removed all the packaging and debris from around the house. We're very pleased with the quality of the windows, the professionalism of the employees, and our overall experience with Window World. 100% would recommend.

Awesome technical abilities,Rafael made a complex job look easy. Professional, ex excellent and…read morevery friendly. WEll DONE.

Communication was excellent. Showed up when scheduled. Pricing reasonable. Technician Billy was…read moregreat.

Service Technician didn't return calls. Called office and didn't get a response from them either…read more Wouldn't recommend people who don't care enough to respond.

Windows From Warriors totally crapped out! 15 large windows…read morecontracted for in May 2025. Black vinyl exterior and interior were paid for, but they pulled a bait and switch - gave me white interior vinyl that was cheaply spray painted black. All are scratched as vinyl is not made to be painted. Owner denies any problem and I'm out $8000.00 deposit after more than 6 months. Initiate lawsuit and filing a criminal complaint for fraud. Beware of doing business with this company.

Would certainly recommend. Great experience working with windows from warriors. They performed…read morequality work at great value. Will be using these guys again for any other projects

Juan and his crew were awesome. Converted tub to shower. They ran into unexpected major issue and…read morehandled it with grace. Character is everything. Pricing, quality of work and communication were great. We added more work to replace pipes underneath house and other knickknacks. They finished everything within a reasonable time frame. Would definitely use this company again. So thankful we found them!

Extremely pleased with the detail and how fast they are. They've came to my home a few times and I…read morehave zero complaints. Juan and his team are who we trust for all our repair concerns. From windows to fixing our front door when it was kicked in to now painting our interior to adding the backsplash in our kitchen and tile flooring we are glad to have found business with Atlanta Renovation Experts.

We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

Response to Candace from Exovations: I never received an…read moreoffer to replace the sliding doors with French doors even for an extra fee. Oscar simply told me that it was not possible to change the order. Not sure what you heard on your end, but that's the truth. I would have been open to that. Also, the door I received is not custom, it is a standard size, only the framework around the door is "custom" as is ANY door frame. Here is the language from my contract: "Re-frame the opening to accept a door: 5/0 x 6/8" And from Google: Yes, a 5/0 x 6/8 (60 inches wide by 80 inches tall) is a standard size for Neuma's sliding doors. Neuma offers this specific size as part of its standard offerings, particularly for its Bypass Gliding Doors." So actually, switching my order to French doors would have simply involved extra paperwork. Update: I am lowering my review to one star because Exovations refuses to address the door issue. After a few months it has become apparent that I can't use the heavy glass patio doors they installed. I am disabled and over 65. It is very difficult for me to pull open the heavy door due to a spine injury, and I have tripped on the large threshold. I sent an email to them before installation, stating I needed the door opening to be at least 40" wide to accommodate a wheelchair, and they gave me one that opens to only 22" wide. I recently emailed them to ask that they change out the patio door to French doors, which I wanted in the first place, and they refused. It will now cost me thousands of dollars to have the door replaced.

Evocations made our house repairs a breeze. We needed facia, soffit, siding repairs. John was…read moreincredibly knowledgeable, taking the time during our initial meetings to explain everything thoroughly. He listened to what we wanted, offered practical options, and made sure we were comfortable with each decision. Chris, our project manager, was just as great--easy to work with and always on top of things. The crews that came out were professional, courteous, and left the worksite spotless each day. We were genuinely impressed with the workmanship, attention to detail, and overall quality--from start to finish. Even the dumpster driver went the extra mile by emptying our personal trashcan before hauling the dumpster away. Evocations delivered stand-up work in every sense, and we'll definitely be using them again for future renovations.